What customers say about us
(4.5 of 5)
- 28 Reviews
Most Recent Reviews
(4.5 of 5)
- 28 Reviews
April 6, 2024
j j
3/
5stars
Responded on April 7, 2024
Hello, thank you for your business and feedback. If there's anything we can do to help, please let us know.
Storage King Greenacre Management
March 22, 2024
Ranveer S
1/
5stars
Be careful thugs and modern goon at work here.keep away from this lot if you want peace of mind you will meet area manager Mark, store manager Sri and staff who all lack professionalism and hold each other's hand and support to harass customers.they clearly lack basic customer service skills and will go out of way to rip off customers.amazingly the area manager mark is leader of these thugs and support the activity of this ban wagon
Source:
Google
Responded on March 24, 2024
While we appreciate and take on-board all feedback, we take any allegations of misconduct extremely seriously. However, after investigating the matter, we have found no evidence to support the claims you've made. However, abusive behaviour by customers will not be tolerated, and we kindly ask that you communicate with us constructively to address any concerns you may have. Our team is committed to providing excellent service to all our customers and our staff undergo rigorous training to ensure they have the necessary skills and knowledge to assist our customers effectively and respectfully.
Thank you.
Storage King Greenacre Management
December 30, 2023
Abdulaziz I
5/
5stars
"I needed to store a few things, so I approached the staff at Storage King Greenacre. The staff, especially Miki, were amazing. I explained what I needed to store, and Miki showed me around, explaining the different sizes and details clearly. He is excellent at his job and very friendly. The storages are easily accessible and clean place. For anyone looking to store their goods, I highly recommend Storage King Greenacre. Initially, I came for short-term storage, but now I'm considering it for the long term."
Source:
Google
Responded on January 2, 2024
Hello Abdulaziz, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Greenacre Management
December 16, 2023
Malathi W
5/
5stars
Responded on December 19, 2023
Hi Malathi, Thank you!
Storage King Greenacre Management
November 21, 2023
Helen T
5/
5stars
Staff, especially, Sri & Mickey were excellent. Any assistance required was cheerfully, given.
The storage unit provided was clean, suitable & accessible. The service provided was much appreciated, and I would happily recommend this storage facility to others.
Ray Thompson,
(BIRRONG)
Source:
Google
Responded on November 21, 2023
Hello Helen and Ray, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Greenacre Management
September 6, 2023
Coco B
4/
5stars
Friendly staff, clean but price wise bit more expensive
Source:
Google
Responded on September 8, 2023
Dear Coco, We really appreciate you taking the time to share your rating with us.
Storage King Greenacre Management
November 28, 2022
Kalolaine F
5/
5stars
Responded on November 28, 2022
Hi Kalolaine, Thank you!
Storage King Greenacre Management
October 21, 2022
Melissa P
5/
5stars
Can't thank the team at Storage King Greenacre enough for all the assistance they offered with our storage. Great customer service and nothing was a problem.
Source:
Google
Responded on October 23, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Greenacre Management
October 1, 2022
R L
5/
5stars
Collin was exceptionly helpful..havent experienced such prompt customer service in a long time...definitely recommend to all.
Source:
Google
Responded on October 4, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Greenacre Management
August 14, 2022
Maureen G
5/
5stars
Very helpful and clear about costs for the storage.
Source:
Google
Responded on August 15, 2022
Dear Maureen, We really appreciate you taking the time to share your rating with us.
Storage King Greenacre Management
April 21, 2022
HL D
5/
5stars
Everything been good so far, Sri is a nice guy, easy talk easy deal ;)
Source:
Google
August 16, 2021
Dean P
5/
5stars
Friendly, helpful staff and good, clean, well maintained facility.
Source:
Google
Responded on August 24, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Greenacre Management
August 8, 2021
Steve B
4/
5stars
Convenient, safe and secure. Friendly staff. Im happy with Storage King.
Source:
Google
Responded on August 9, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Greenacre Management
June 9, 2021
Joseph F
5/
5stars
I am a long term customer, service is great. Sri and Milana are so friendly.
Source:
Google
Responded on June 10, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Greenacre Management
May 31, 2021
Bellal Z
5/
5stars
Sri & Milana great customer service very helpful, highly recommended thanks for everything
Source:
Google
Responded on June 8, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Greenacre Management
May 27, 2021
Adz S
1/
5stars
Greenacre Storage King. Your staff by the name of Sri needs to be trained in Basic Customer Service, start listening to customers on the phone, and stop interrupting. Get off your high horse and stop interrupting when customers are trying to talk. How dare you say "I wasted your time". I'm trying to explain my story and you keep interrupting. You are an embarrassment to the company. Get your self trained.
Source:
Google
January 21, 2021
Jes K
5/
5stars
Excellent customer service Mariana
Source:
Google
Responded on January 21, 2021
Hi Jes, Thank you for the great review!
Storage King Greenacre Management
November 19, 2020
Anthony T
5/
5stars
Responded on November 23, 2020
Dear Anthony, We really appreciate you taking the time to share your rating with us.
Storage King Greenacre Management
November 9, 2020
Brett P
4/
5stars
Good security access for weekend entry.
Source:
Google
Responded on November 11, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Greenacre Management
November 6, 2020
Keep S
4/
5stars
Responded on November 8, 2020
Hi family1, Thank you!
Storage King Greenacre Management
September 13, 2020
hadel a
5/
5stars
Responded on September 14, 2020
Hi hadel, Thank you!
Storage King Greenacre Management
August 16, 2020
Stephen U
5/
5stars
Responded on August 17, 2020
Hi Stephen Urmston, Thank you!
Storage King Greenacre Management
February 4, 2020
MJ L
4/
5stars
Storage King Greenacre provides small and larger size storage garages to store your goods. Although they provide storage area, they have limited times for their customers to access their goods. Please check their times when you can access your goods. A pick up truck can be driving around the area, larger trucks may have limited space to drive around to exist the building.
Source:
Google
Responded on February 5, 2020
HiJulia La-Fernandez, Thank you for your feedback. It really helps us improve our business. Could you please contact our store support team on 03 9881 1488. We appreciate you taking the time to share it with us.
Storage King Greenacre Management
May 13, 2019
nirmala k
5/
5stars
Responded on May 16, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Greenacre Management
September 28, 2017
N S
5/
5stars
Often use this location for Parcel Point. Staff are always welcoming and aren't bothered to help. Recommend this location.
Source:
Google
July 27, 2015
Y Y
5/
5stars
Really great staff there, you can tell that they are there to help you
Source:
Google