Canning Vale

Met the nicest people here. Always being so friendly and helpful! Thanks so much Narelle and Brenda! The service so far has been top notch

Storage King, Canning Vale. The sequence of today’s events: Went to Storage King (Canning Vale) to view a self-storage unit. Not sure if the one I was shown will be large enough. Plan: Go home and roughly measure items to assess size requirements. Discussion: Was told that I would need to pay a cash deposit to secure this potential space. Question: If the space is deemed insufficient after item review, what then? Storage King: We don’t have any of the next size units available. Question: So SK will return my cash deposit? Storage King: No, but we’ll give you equivalent value in packing boxes, paper etc. Me: NO!! (I hadn’t parted with a $ yet - this was all discussion.) Then had discussion with them re consumer rights, etc - which I have since verified! Result: Taking my business to their opposition.

Very professional staff . Fantastic facility. Highly recommend.

The worst experience, i do not recommend its storage at all got my stuff stolen couples mouths ago and they didn’t care at all �

So here's the deal, the storage was referred to us from a friend and we hired a inner unit on 2nd floor and stored all our household , like TV, fridge and alot more. We didnt get insurance cuz we thought, this place looks pretty secured, they got cameras and hard-ass fence. Plus who would break into a storage complex. After nearly a year away, we gave them notice that we are moving back to our house and gave them a month notice. Less than 2 weeks after our notice, out of god knows how many units, only ours was broken into, right under a surveillance camera and they stole around $10k worth of stuff, TV, figurines, kitchen equipments, drone and some other stuff. Most things they stole were big and heavy and had to be done by couple of guys. Weird thing is they had so much time to go through everything and pick the stuff that had value. Don't count on Police cuz they dont bother and when i asked the management about their insurance (they all have insurance regardless) they rejected me and told me i shouldve got insurance before. They show you the massive secured fence on the front, but they dont show you the weak-ass fence on the sides, where they got in.

**DO NOT STORE YOUR THINGS HERE UNLESS YOU WANT YOUR BELONGINGS STOLEN!!** Worst customer service ever and extremely dodgy! I had my things stored here for several years from the beginning when they newly opened, I did not go to my storage unit for a year because my partner was working away and we had nothing to put in there. Went in there few weeks ago and my door was damaged, and the area where my lock is was broken too - open the door and 90% of my things were stolen! I had almost $10,000 worth of things in there which were stolen and the staff could not care less! I had the manager bragging to me about how she works so hard and she vacuums the entire storage facility all by herself lol - but somehow she never noticed my broken door which was sticking out clearly! When I reported to the police they told me in the last few months there have been MULTIPLE people who have reported their things being stolen from this place - one of them happens to be a friend of mine and she said the way they stole her things was like they knew where everything was kept etc- and police have said it could be an inside job considering theres been so many break ins in the same place! I was indirectly 'blamed' for my things being stolen by the manager because It's my fault that I did not come there for a year. It's not my job to come there every few months and check if it's safe or not. I've stored my things in other locations before and every other place does weekly/regular checks. The fact that she had no idea about my door being broken clearly shows they don't give a damn. And they claim they have no CCTV footage to provide to the police - not dodgy at all!! It's been almost a month now and I have not received a SINGLE apology from any of the staff regarding my things being stolen. I went to take all my things out of there a couple of weeks ago and the staff there was aware of what had happened and even then - NOT A SINGLE APOLOGY OR ANYTHING! Biggest mistake would be to keep your things here it's an unclean, unsafe facility. As if the cockroaches and insects crawling around my storage unit wasn't enough, let alone having my things stolen!

The staff at Storage King Canningvale are some of the most helpful people I’ve met since moving to Perth. The prices are good and I have had no problems with the storage solution they have provided.

Among the best customer service I've ever received. I have rented storage units twice while renovating and moving house, and the whole process was very professionally managed. Narelle and her team go above and beyond looking after their clients. I highly recommend Storage King Canning Vale!

Great customer service. Staff went above and beyond to make it a smooth process from start to finish. Would definitely recommend.

Storage King, I am so please to have found you - credits to your team member Brenda who has been very helpful and patient in helping me get started in packing and now almost ready to make the move to your storage. Brenda has helped made my transition process comfortable and less daunting. I have such a pleasant experience dealing with Brenda and can't thank her enough! Happy Customer, Mily

Great old fashioned customer service. Thanks Narelle.

Good friendly service! The manger is so helpful. I recommend these guys.

Beautiful place and Narelle is so efficient and helpful. Good service

The staff(Narelle&Brenda)are really friendly, helpful and professional. Highly recommended. Will come back if I need storage again.

The service is top notch and the staff are really friendly and helpful and would highly recommend the company to friends and family

I found the staff very helpful, friendly and knowledgeable. I would recommend them to all and sundry.

Very bad experience in that the owners broke in to the units I was leasing and went through all my possessions so that they could see what was valuable for sale. They forced locks, broke electronic/ electrical equipment, damaged furniture opened all boxes etc. Has cost $5-6K to replace damaged items. Only 1 Months rent compensation $200.00. Appears that it was a administration error and the rented unit next door had not paid their rent. Cannot recommend

I highly recommend Storage King Canning Vale for its value of money and professionalism.

Very helpful, friendly and by far the most down to earth and positive staff to deal with whilst renting a storage unit. Would definitely recommend them.

Great Service. Had a work dilemma but Narelle at storage King accommodated my requests very easy to deal with thank you...

Awesome service. I rang many storage companies and these guys were by far the friendliest and most helpful. They matched a 50% discount that National Storage was offering to me. Keep up the great work guys!

Great Place, Great Rates, Store Manager Narelle is always so helpful and always has a smile on her face when I come in. Highly recommend this place.

THANKYOU! This self storage place is by far the very best offering everything you could want and possibly need plus more. It was a great experience renting 2 units from storage king canningvale. From the customer service to the facility itself storage king canningvale by far beats any other storage company out there. Highly recommend speak with Narelle and you will understand why this is the only and very BEST storage company in WA.

Narelle is fantastic. She goes above and beyond and her positive attitude and friendly disposition make it a pleasure to go to the facility.

Storage King provided great service. N****** (store manager) was very friendly, helpful and accommodating. I highly recommend using their service.

Reception desk is awesome!! Nice person and helpful!