What customers say about us
- 54 Reviews
Most Recent Reviews
- 54 Reviews
September 29, 2023
very happy with the service provided, would highly recommend! Alex’s customer service is exceptional and he is always really helpful
Source:
Google
Responded on October 2, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Eastgardens Management
August 17, 2023
Very helpful friendly professional service
I would gladly store my items with them in future again thank you
Ken
Source:
Google
Responded on August 17, 2023
Hello Kenneth, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Eastgardens Management
June 13, 2023
Grounds crew was excellent.
Source:
Google
Responded on August 22, 2023
Hi Cassim, Thank you for the positive feedback!
Storage King Eastgardens Management
June 7, 2023
Responded on June 8, 2023
Hi Nicole, Thank you!
Storage King Eastgardens Management
May 22, 2023
Have used Storage King Eastgardens for over 20 years. Recently required 3 months storage and they did not disappoint. Cheerful and helpful staff from front desk to the friendly maintenance man. Great work.
Source:
Google
Responded on May 22, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Eastgardens Management
February 26, 2023
Responded on February 27, 2023
Hi Luiz, Thank you!
Storage King Eastgardens Management
January 22, 2023
Storage King Eastgardens is a great place for long and short term storage. The units were clean and no mould on any items after 18 months. I have downsized a 5 bedroom house and filled a small garage with excess stuff. During this yearly process of sorting and throwing i moved to a smaller storage unit as I got rid of stuff saving cash on storage per month. Storage King’s staff were lovely, polite and helpful throughout my time with them. Thank you for the great experience. Michelle
Source:
Google
Responded on January 23, 2023
Hello Michelle, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Eastgardens Management
January 17, 2023
Great company with great staff. Easy access and very safe. Always helped by out by alex if I needed any assistance, he’s a great asset to any company your lucky to have him. Alex I’ll miss you my friend
Source:
Google
Responded on January 17, 2023
Hello Declan, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Eastgardens Management
December 1, 2022
Excellent service!! I met Alex in the store and he was absolutely helpful and friendly.
Source:
Google
Responded on December 5, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Eastgardens Management
November 18, 2022
Alex its a great guy, super kind and always helping, maintaining all the facilities spotless!
Source:
Google
Responded on November 20, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Eastgardens Management
November 7, 2022
Responded on November 7, 2022
Hi Anderson, Thank you for the positive feedback!
Storage King Eastgardens Management
January 27, 2022
Great location with everything you need: lift, trolleys, parking, lights etc.
Source:
Google
Responded on February 9, 2022
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Eastgardens Management
October 30, 2021
Responded on November 11, 2021
Hi Lila, Thank you!
Storage King Eastgardens Management
October 21, 2021
Great service from Tamara..clean storage area and trolleys that work.
Source:
Google
Responded on October 29, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Eastgardens Management
September 25, 2021
Always happy to use storage king. Easy access, always clean and well maintained. Possessions store well. Thanks!
Source:
Google
Responded on September 27, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Eastgardens Management
September 3, 2021
Super impressed with the service. Moving house during lockdown which is a logistical nightmare. Tried ordering boxes and moving materials from Bunnings...8 DAYS at least to click and collect.
Storage King I ordered online and the order was ready to pickup in ONE HOUR. Competitive prices as well
Great work !
Source:
Google
Responded on September 7, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Eastgardens Management
August 19, 2021
Paul, Christine and the team at SK Eastgardens is the best - their customer service is unparalleled and while storage space are expendable, the people working there are not!
Source:
Google
Responded on August 31, 2021
Hi Alvin, Thank you for the great review!
Storage King Eastgardens Management
February 24, 2021
Great service and staff - highly recommend! Never had to use a storage facility before so was feeling a bit lost. Was moving overseas for 1 year so needed a place to keep my belongings. Storage King Eastgardens were super helpful and offered a good rate - staff were friendly, the online information on how to pack really great, they recommended a removalist who was really helpful dismantling furniture and getting things into storage. The facility has all the packing things you didn't realise you required eg. tape, covers for mattress, different boxes, padlocks, permanent markers.
If you're not sure who to use, what you need or how to go about things - give them a call!
Source:
Google
Responded on February 26, 2021
Hello Saras, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Eastgardens Management
February 17, 2021
Had a minute or two to work out the lift after that no problems.
The ease of access is 110%
Very happy.
Source:
Google
Responded on February 19, 2021
Hi margaret, Thank you for the positive feedback!
Storage King Eastgardens Management
February 16, 2021
I was so impressed with Alex ! He helps a lot, always ensuring the best for Storage king customers!
Highly recomended! Happy to tell everyone to get a storage unit here !
Source:
Google
Responded on February 18, 2021
Hi Max, Thank you!
Storage King Eastgardens Management
December 16, 2020
Responded on January 14, 2021
Hi Andrew, Thank you!
Storage King Eastgardens Management
November 16, 2020
Responded on November 16, 2020
Dear, We really appreciate you taking the time to share your rating with us.
Storage King Eastgardens Management
November 7, 2020
Responded on November 8, 2020
Hi Julian, Thank you!
Storage King Eastgardens Management
October 28, 2020
Christina and her team offer exceptional customer service! Professional, and efficient. Highly recommended.
Source:
Google
Responded on October 30, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Eastgardens Management
September 24, 2020
Really great people to deal with. They are always happy to assist with excellent customer service.
Source:
Google
Responded on September 25, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Eastgardens Management
August 27, 2020
Excellent service! Excellent facilities! Every agent I dealt with was very helpful and pleasant. Easy access to the storage facilities. Highly recommended!
Source:
Google
Responded on August 31, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Eastgardens Management
March 12, 2020
I'd like to commend the store on professionalism and kindness you may see a bad review on here a week ago by a fellow named sean . He stored my things at this store in his locker. One day after parting ways he threw my things in the corridors and notified me 5 minutes before close of business risking the security of expensive items and tools.
The team at eastgardens swung into action as I couldn't get there they secured my belongings and insured my piece of mind until I could arrive the next day at no cost and in the emergency of me having to find storrage in a hurry applied a very kind discount when enlisting there services the next day.
Having personally dealt with the person who gave the bad review . It is most likely lies and down to the fact he doesn't pay his invoices and throws tantrums when found to be at fault.
Good on you buddy that's gold why should good people pay the price of your bad manor!
thank you storrage king eastgardens for helping me when effected by the same problem you have.
Source:
Google
Responded on December 15, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Eastgardens Management
February 28, 2020
I’ll share my experience if I don’t get my stolen belongings back next week.
Source:
Google
Responded on March 2, 2020
Hi Sean,
Your review has been sent to the store and the relevant managers. They will be in touch with you directly.
Storage King Eastgardens Management
February 20, 2020
From first point of calling, Lachlan, Christine and Tamara were friendly, helpful and empathetic...In a time of high stress, they were exceptional.
Experts and security and great insurance might not be the cheapest, but I wasn't after a cheap, leaking or filthy storage unit. If it's worth storing, it's worth paying for an established and experienced crew who know everything about storage and make it simple for you. They also deliver all your packaging for free. Thanks so much for your first class customer service and convenient after hours access. You guys are legends! AAA+++++ Helen ️♂️️♂️
Source:
Google
Responded on February 25, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Eastgardens Management
February 3, 2020
Grossly overpricing. Storage rates would consistently go up in price after a few months for no absolutely reason. Leaving and going to another competitor and literally paying less than half the price for the exact same space!
Ridiculous. Not felt looked after as a customer.
Source:
Google
Responded on February 12, 2020
Ruby, we're sorry that we missed the mark with your experience. We will have our customer service team look into this immediately.
Storage King Eastgardens Management
