What customers say about us
(4.9 of 5)
- 105 Reviews
Most Recent Reviews
(4.9 of 5)
- 105 Reviews
February 21, 2024
P R
5/
5stars
Yes yes the storage is great. It's clean, easy to access, easy to load and unload. But the staff are even better. They are very friendly, helpful, accommodating and patient. I would highly recommend them.
Source:
Google
Responded on February 22, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Lane Cove Management
January 17, 2024
Paul S
1/
5stars
Move in experience did not go well. Before moving day, I made several phone calls, provided my credit card details, completed the online account sign-up process and received a confirmation email. Apparently, there was another, additional sign-up step that I didn't know about and this created a hold up.
Source:
Google
Responded on January 18, 2024
Hi Paul, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.
Storage King Lane Cove Management
January 14, 2024
Fraser M
5/
5stars
Great experience here especially with Maree. So helpful and understanding. I will be back when I need storage again.
Source:
Google
Responded on January 14, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
December 10, 2023
Anneliese P
5/
5stars
The staff at Lane Cove Storage King are super helpful and accommodating.
We had a very complicated move where we had to store things long and short term. The advice they supplied, helped smooth this process for us
Source:
Google
Responded on December 11, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Lane Cove Management
November 22, 2023
Moiz A
5/
5stars
Marie was awesome. She solved all of our problems and then some. I’d give her 15 stars if possible. Would definitely recommend
Source:
Google
Responded on November 23, 2023
Hello Moiz, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Lane Cove Management
October 23, 2023
Lee J
5/
5stars
Dealt with Fred, who went above and beyond to help. We were in an urgent situation which he calmly dealt with. He offered us a number of solutions and price points which was super helpful. His effervescent and fun nature was refreshing in the extreme.
Source:
Google
Responded on October 24, 2023
Hello Lee, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Lane Cove Management
September 29, 2023
Poete B
5/
5stars
Steve and everyone at Lane Cove were efficient and quite lovely folk. Thank you a hassle free move to storage.
Source:
Google
Responded on October 3, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
September 26, 2023
Vanessa T
5/
5stars
Marie was an absolute pleasure and so helpful! We would definitely use storage king lane cove again!
Source:
Google
Responded on September 27, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
September 3, 2023
Nick
5/
5stars
Highly recommend Storage King Lane Cove. Marie offered outstanding customer service and made the entire experience smooth and stress free.
Source:
Google
Responded on September 4, 2023
Hello Nick, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Lane Cove Management
August 17, 2023
J. I
5/
5stars
Responded on August 18, 2023
Thank you for the great review!
Storage King Lane Cove Management
June 25, 2023
Tracey W
5/
5stars
Amazing customer service. Have used Storage King Rozelle and Lane Cove. Everyone is so lovely and go out of their way to help. Brilliant business culture. Highly recommend Storage King.
Source:
Google
Responded on June 27, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
May 29, 2023
Dr S
5/
5stars
Responded on May 30, 2023
Thank you for the great review!
Storage King Lane Cove Management
May 3, 2023
Yu L
5/
5stars
Professional and friendly staff. Always look for solutions to meet customer needs.
Source:
Google
Responded on May 16, 2023
Thanks for the great review, Yu. It is a pleasure to be of service.
Storage King Lane Cove Management
April 3, 2023
anna H
5/
5stars
Great service - knowledgeable, helpful staff. Nice clean, dry, easy to access facility
Source:
Google
Responded on April 4, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Lane Cove Management
March 26, 2023
Mia K
5/
5stars
Responded on March 28, 2023
Hi Mia, Thank you!
Storage King Lane Cove Management
February 25, 2023
Chris A
5/
5stars
We needed to purchase the huge Large Moving Pack and got there pretty late in the day on Saturday. The man in charge was having a break outside and I thought he may be annoyed that we were interrupting that. I couldn't have been more wrong!
He was fantastically helpful, polite and friendly!
The LMP has a *lot* of stuff, and this kind chap cheerfully gathered it all together and even helped us pack it into the car.
We had to buy a couple of extra items, and he even gave us a bit of a discount for those.
Terrific service!
Source:
Google
Responded on February 27, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Lane Cove Management
February 5, 2023
Kate B
5/
5stars
Marie was very helpful and efficient in helping us move our goods to a different sized storage unit. Thanks Marie!
Source:
Google
Responded on February 5, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
January 8, 2023
Chris
5/
5stars
Responded on January 8, 2023
Hi Chris, Thank you!
Storage King Lane Cove Management
November 24, 2022
craig s
5/
5stars
Responded on November 27, 2022
Hi Craig, Thank you!
Storage King Lane Cove Management
November 14, 2022
Amy L
5/
5stars
Great and friendly team provide the best service and yet great price for storage. Good access for all the couriers pick-up. Trolleys and forklift are available onsite for moving massive stuff. Venu is so kind and awesome as store manger who always look after customers.
Source:
Google
Responded on November 14, 2022
Thanks for the great review, Amy. It is a pleasure to be of service.
Storage King Lane Cove Management
November 10, 2022
Vicki W
5/
5stars
Responded on November 13, 2022
Hi Vicki, Thank you!
Storage King Lane Cove Management
November 10, 2022
Shelley K
5/
5stars
Always neat, clean and safe. Convenient to access. And staff super friendly, especially Venu Lahoti!
Source:
Google
Responded on November 13, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
November 9, 2022
Scott D
5/
5stars
Responded on November 13, 2022
Hi Scott, Thank you!
Storage King Lane Cove Management
November 9, 2022
Adam E
5/
5stars
Venu is the best!
Source:
Google
Responded on November 13, 2022
Hi Adam, Thank you for the great review!
Storage King Lane Cove Management
November 8, 2022
Amir C
5/
5stars
Marie was a great help with multiple calls and queries regarding the space we ultimately booked
Source:
Google
Responded on November 13, 2022
Thanks for the great review, Amir. It is a pleasure to be of service.
Storage King Lane Cove Management
October 26, 2022
janette r
5/
5stars
My storage time is up. I have had my belongings stored for 10 months with Storage King at Lane Cove. Everything about my experience here has been amazing. The price, the storage spaces, the access, the use of a truck when I moved my stuff out. This place is spotless and safe. I highly recommend when you need storage here, ask for Steve!
A fantastic staff member, he made my storage experience so easy. Very helpful and knowledgable. If I need storage again I will be back in a flash.
Thanks Steve, you're worth your weight in gold!
Source:
Google
Responded on October 30, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
October 25, 2022
Ben K
5/
5stars
This storage facilities not only provide a massive storage space it also provides an exceptional customer service! I would like to thank you team at Lane Cove by providing/ accommodating the best ever services in the Sydney area. Mary & Steve helped me through the process and it went really smoothly!!! Highly recommend and truly appreciate all of your support. WELL DONE !!!!!!!!
Source:
Google
Responded on October 30, 2022
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Lane Cove Management
October 19, 2022
Philip M
5/
5stars
Professional and efficient to deal with. Great storage rate and very accommodating
Source:
Google
Responded on October 23, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Lane Cove Management
October 19, 2022
Fran G
5/
5stars
The storage spaces are super clean, well lit and dry and the access is very easy and secure. Vernu, the manager was very helpful and efficient and made the whole set-up experience seamless.
I would highly recommend Storage King.
Source:
Google
Responded on October 23, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Lane Cove Management