What customers say about us
(4.6 of 5)
- 36 Reviews
Most Recent Reviews
(4.6 of 5)
- 36 Reviews
February 8, 2024
Dave S
5/
5stars
Can not rate Storage King Rutherford highly enough. Our first contact with Angela was fantastic. She helped us choose the best unit for our property and offered us a fantastic deal. The sign up process was conducted by Rowan and once again a seamless process. Access to the facility is so easy and no reversing of trailers required which is a bonus. Staff are fantastic. Facility has always been spotless when we’ve attended our unit. Thanks Angela and Rowan.
Source:
Google
Responded on February 12, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Rutherford Management
February 5, 2024
Linda S
5/
5stars
Really efficient, friendly and helpful staff make the hassles of changing storage units as easy as possible. Great new location.
Source:
Google
Responded on February 6, 2024
Hello Linda, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Rutherford Management
January 22, 2024
Tiarney
5/
5stars
Easy set up and Rowan was so helpful
Source:
Google
Responded on January 23, 2024
Hi Tiarney, Thank you for the great review!
Storage King Rutherford Management
January 5, 2024
Joey C
5/
5stars
Great service and heaps friendly
Source:
Google
Responded on January 7, 2024
Hi Joey, Thank you for the great review!
Storage King Rutherford Management
December 22, 2023
Kate W
5/
5stars
Responded on January 2, 2024
Hi Kate, Thank you!
Storage King Rutherford Management
December 6, 2023
Michael J
5/
5stars
Courteous and extremely understanding team at Storage King Rutherford many thanks
Source:
Google
Responded on December 7, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Rutherford Management
November 28, 2023
Skye F
5/
5stars
Really happy with my experience so far, the customer service is phenomenal. Had a small issue that was able to be resolved immediately and on a Sunday, where staff from Victoria was able to help and the Rutherford crew came in on their day off to resolve it.
100% recommend, Rowan was extremely helpful and the lady that came in on her day off was a life saver
Source:
Google
Responded on November 29, 2023
Hello Skye, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Rutherford Management
November 26, 2023
Skye R
5/
5stars
Responded on November 28, 2023
Hi Skye, Thank you!
Storage King Rutherford Management
October 27, 2023
Tracy A
5/
5stars
Responded on October 31, 2023
Hi Tracy, Thank you!
Storage King Rutherford Management
May 17, 2023
Megan W
5/
5stars
Amazing, they help me asap
Source:
Google
Responded on May 19, 2023
Thanks for the great review, Megan. It is a pleasure to be of service.
Storage King Rutherford Management
May 8, 2023
Jacqueline F
5/
5stars
I was able to easily find a storage unit that suited my storage needs. The online move-in reservation process was quick and easy. Accessing and locating the storage unit was also a simple task. Angela was very helpful with the entire process.
Source:
Google
Responded on May 12, 2023
Hello Jacqueline, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Rutherford Management
April 4, 2023
Matt P
5/
5stars
Responded on April 4, 2023
Hi Matt, Thank you!
Storage King Rutherford Management
April 3, 2023
Julie N
5/
5stars
I would like to thank the Storage King staff at Rutherford for their friendly and professional introduction to renting a suitable unit for my requirements and explaining thoroughly how to access my unit easily with the use of a lift and complimentary trolley.
The facility is very clean and well maintained, with a lovely new office plus nice bright coloured units with great security coverage.
I'm looking forward to storing with them. Thanks again
Source:
Google
Responded on April 4, 2023
Hello Julie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Rutherford Management
February 26, 2023
Ron H
5/
5stars
Staff were courteous and helpful, facility was clean .
Source:
Google
Responded on February 27, 2023
Hi Ron, Thank you for the positive feedback!
Storage King Rutherford Management
February 22, 2023
David B
5/
5stars
Great service Great new set up
Need more trollies for getting up stairs
Source:
Google
Responded on February 23, 2023
Dear David, We really appreciate you taking the time to share your rating with us.
Storage King Rutherford Management
February 19, 2023
Jamie C
5/
5stars
Great price's, Clean and easy storage set up. Great friendly staff.
Source:
Google
Responded on February 20, 2023
Thanks for the great review, Jamie. It is a pleasure to be of service.
Storage King Rutherford Management
January 6, 2023
Victoria R
5/
5stars
Great communication, very efficient and pleasant staff, very clean and tidy facility
Source:
Google
Responded on January 8, 2023
Hello Victoria, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Rutherford Management
October 16, 2022
Deborah W
5/
5stars
Very easy to deal with. Reasonable price.
Source:
Google
Responded on October 17, 2022
Hi Deborah, Thank you for the great review!
Storage King Rutherford Management
September 14, 2022
lisa s
5/
5stars
I was doing a quick move & when I rang I had no idea of the size container I'd need, after telling the guy I spoke to - sorry but I forget your name - the amount of furniture & boxes I had, he suggested a size which turned out to be perfect. I ended up being delayed a day because of a useless moving company but was told "all good we'll keep the container for you & we'll see you tomorrow then" when I rang to let them know, they helped make a stressful time a little bit easier
Source:
Google
Responded on September 15, 2022
Dear lisa, We really appreciate you taking the time to share your rating with us.
Storage King Rutherford Management
September 11, 2022
Rick F
5/
5stars
Easy to deal with, lots of size options, easy access
Source:
Google
Responded on September 13, 2022
Dear Rick, We really appreciate you taking the time to share your rating with us.
Storage King Rutherford Management
August 25, 2022
maureen m
5/
5stars
Excellent service- punctual and quick
Source:
Google
Responded on August 25, 2022
Dear maureen, We really appreciate you taking the time to share your rating with us.
Storage King Rutherford Management
March 26, 2021
Kim M
1/
5stars
I have never met somebody who is as rude and arrogant as the man that works here... He is not a nice person at all ... Wouldn’t recommend it to anyone ....
Source:
Google
Responded on March 29, 2021
Hi Kim, we always aim to deliver a great experience. We’re disappointed to hear we missed the mark on this occasion. Thanks for taking the time to write your review. We will pass on your feedback to the rest of the team, as we’re always striving to ensure your Storage King experience exceeds your expectations, every time!
Storage King Rutherford Management
January 1, 2021
Alison
5/
5stars
Good customer service. Clean facility and updated security. Would reccommend storage King Rutherford
Source:
ReviewPush
Responded on January 6, 2021
Hi Alison, Thank you for the great review!
Storage King Rutherford Management
December 23, 2020
Bianca H
5/
5stars
Fantastic, helpful service! Happily answered our questions and showed us around :)
Source:
Google
Responded on January 14, 2021
Thanks for the great review, Bianca. It is a pleasure to be of service.
Storage King Rutherford Management
December 18, 2020
Helen T
5/
5stars
We have found Storage King Rutherford excellent and Rowan to be particularly helpful
Source:
Google
Responded on January 14, 2021
Hi Helen, Thank you for the great review!
Storage King Rutherford Management
December 16, 2020
Samantha q
5/
5stars
For a last min need of somewhere cheap and close 2 home, daz got me the unit i need for wat i need 2 store in very quick amount of time before close of business. Excellent, fast and reliable within a reasonable price i can afford
Source:
ReviewPush
Responded on December 17, 2020
Dear Samantha, We really appreciate you taking the time to share your feedback with us.
Storage King Rutherford Management
December 15, 2020
Samantha q
5/
5stars
Excellent service, cheap, reliable and extremely helpful.
Source:
ReviewPush
Responded on December 17, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Rutherford Management
December 15, 2020
Jesse R
5/
5stars
Daz and Rowan were fantastic with with helping me find the perfect lockee for my belongings even when i had the need to upgrade
Source:
Google
Responded on January 14, 2021
Dear Jesse, We really appreciate you taking the time to share your feedback with us.
Storage King Rutherford Management
December 7, 2020
Brian L
1/
5stars
Went in this arvo to buy some boxes, the bloke behind the counter come running out carrying on about where I parked my motorbike told me I was trespassing even though I had ridden through an open gate. Go to safe an sound on New England hwy just up the rd good boxes, good service and a car park
Source:
Google
December 7, 2020
Jee W
1/
5stars
Very aggressive towards my grandma when she went to buy some boxes
Source:
Google
Responded on December 9, 2020
Jee, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Rutherford Management