How do I update my account details?

You can contact your local store or our customer service team for assistance. Alternatively you can view and change your account details easily by logging in to your account via our website.

How do I know what unit size I need?

We have a handy space estimator to help you choose the right size unit for your needs. If you're still not sure chat to us online or give us a call.

What am I allowed to store?

You can store anything that is not explosive, flammable, illegal, perishable or environmentally harmful. We are always here to help so don't hesitate to give one of our experts a call if you're not sure.

Do you offer powered units?

Power is not generally available for customer use in storage units. Any electricity use must be requested in advance and approved in writing by Storage King at its sole discretion. Approval is not guaranteed and is subject to facility rules, safety requirements and the terms of your storage agreement.

Can I store fresh food or other perishables??

Unfortunately, fresh food or perishable goods can't be stored in your unit.

Can you help me with my packing?

Yes we certainly can. We work alongside our preferred partners to make that happen for you.

Can you help with a removalist?

Yes, we can organise a removalist to have your things picked up and delivered into your storage unit. Our movers range from local, interstate and international movers.

What kind of security measures are in place?

Our sites are equipped with surveillance equipment including perimeter fencing, security lighting, controlled entries and CCTV cameras to ensure your things are safe and secure.

You can choose to insure your goods with us from as little as $2.50 per $1,000 cover, per month.

When do I have to pay?

Generally you pay every month on the anniversary date you put your things into storage. Alternatively you can choose a date that suits you.

How often can I access my things?

You can access your things as often as you like during normal access hours. These hours can vary by store, so check your local store for details.

How do I cancel my booking?

Call or email us at the store to cancel your booking.

How many boxes am I going to need?

Before you store, make sure to buy the right boxes and packing materials so you can pack your things according to categories: kitchen, living room, bathroom, garage, etc. It also helps to pack well so you can neatly organise your storage unit and make future access easier. If you're not sure, try our online packing wizard. We have handy contacts to pack it all up and take it off your hands as well.

What happens if I move out early?

We generally need 14 days notice to vacate the space, but we understand that circumstances can change quickly. Give us a call as early as possible and we can help you manage the rest.

Do I need to sign a contract in order to rent a unit?

We do have an agreement that is in line with Self Storage Association of Australasia requirements. The good news is, it's only a month to month contract, with no lock-in period. See in store for our Storage Terms & Conditions.

What do I have to do before move-in day?

Use our express online check-in feature if you want to save time on the day. Our moving check list will also help you save time.

Can I still access my things on public holidays?

If the store has gate access enabled via a pin code, yes you can.

What are my payment options?

You can book and pay online or in store. We accept Credit Card, Cash, Cheque, EFT.

Can you provide assistance with moving my things in and out of storage?

We can assist with discounted truck, van or trailer hire. Let us know early and we can make the arrangements for you.

APLYiD is our secure digital identity verification service that helps protect you and your stored items. It's a quick, easy and secure way to verify your identity when hiring a storage unit with Storage King.

Why does Storage King use ID verification?

We use ID verification to: Protect your identity and stored belongings Prevent fraud and unauthorised access Comply with legal requirements Ensure a secure storage environment for all our customers

What do I need for the verification process?

You'll need: A valid government-issued photo ID (such as a driver's licence or passport) A device with a camera (mobile phone, tablet, or computer with webcam) A stable internet connection A few minutes of your time

Is my information secure?

Yes, absolutely. APLYiD uses bank-grade encryption and security measures to protect your personal information. Your data is: Encrypted end-to-end Stored securely in compliance with privacy laws Never shared with unauthorised parties Protected by the latest security protocols

How long does the verification process take?

The entire process typically takes less than 5 minutes to complete.

What if I have technical difficulties?

Once your identity is verified, you can: Complete your storage unit hire agreement Access your storage unit Manage your account online Use our contactless entry systems (where available)

Do I need to verify my ID again for future storage hire?

If you're an existing customer with a verified ID, you typically won't need to complete the verification process again unless: Your ID has expired You're using a different form of ID There have been significant changes to your personal information

Your privacy is important to us. For detailed information about how we handle your personal information, please refer to our Privacy Policy on our website.

If you have any questions about the ID verification process, please contact your local Storage King centre or our customer service team. Note: This ID verification service is used for Storage King locations in Australia and New Zealand.

Storage St Leonards & Nth Sydney | Storage King St Leonards

sale_heading:Online quote|skc_value| sale_description:Get a storage quote today|skc_value| sale_url:/pages/online-quote|skc_value| active_promotion_banner:false|skc_value| banner_is_overlay:true|skc_value| db_xlarge_image:files/BAU_NSSWKAP_Extra_Wide_Banner.jpg|skc_value| db_dt_image:files/BAU_NSSWKAP_Desktop_2880x940_770b085b-35b8-48ed-86de-97493e4fe535.jpg|skc_value| db_ip_image:files/hero-ipad-1536x660_0247ddbf-40df-4edf-9185-3b8898919997.jpg|skc_value| db_mb_image:files/Heropage-mobile-750x560_9d35c865-f02a-4328-bba1-06a71075aa94.jpg|skc_value| dbb_dt_image:files/banner_box_df.jpg|skc_value| dbb_ip_image:files/banner_box_df_ip.jpg|skc_value| dbb_mb_image:files/banner_box_df_mb.jpg|skc_value| pb_xlarge_image:files/Extra_Wide_Banner_Offer_ends_Soon_Jan-Feb.jpg|skc_value| pb_dt_image:files/Desktop_2881_x_940_Offer_ends_soon_Web_Banner.jpg|skc_value| pb_ip_image:files/Ipad_1536_x_660_OFFER_ENDS_SOON_Jan-Feb.jpg|skc_value| pb_mb_image:files/Mobile_751_x_561_OFFER_ENDS_SOON_Jan-Feb_V2_-_Less_Noisy_for_Google.jpg|skc_value| pb_url:/pages/promotions-terms-conditions|skc_value| sp_pc_show:false|skc_value| sp_pc_url:/pages/boxes-packing-items|skc_value| sp_pc_image_mb:files/boxshop-boxhomepage-750x300_fcc769a1-0ce7-4143-9f63-448bdb9a09ec.jpg|skc_value| sp_pc_image_ip:files/boxshop-ipad-768x716_d313f8cc-dc73-45b5-8fa3-ce7a3654bb46.jpg|skc_value| sp_pc_image_small_dt:files/boxshop-desktop-834x500_0e651508-320e-4a9c-8d1c-fb423fff9120.jpg|skc_value| sp_pc_image_dt:files/boxshop-largescreen-1492x500_8e5e7175-1f4e-410d-9cbb-848d05505e2d.jpg|skc_value| wcu_heading:More great reasons to choose Storage King|skc_value| wcu_sub_heading:|skc_value| out_heading:Find the right space for you|skc_value| out_sub_heading:Select the space that matches your storage requirements to see more details and prices.Prices vary according to location, access levels and a range of other factors|skc_value| utc_know_description:<h2>How it works</h2> <ol> <li>Choose your location, unit type and move-in date, then reserve your space.</li> <li>Pay a reservation fee and look out for the rental agreement in your email.</li> <li>Move in. We can help with packing and even organise free or discounted truck hire.</li> <li>Change your unit size or move out at any time. There's no long-term contracts and your rent is calculated on a daily basis after the first month, so you only pay for what you need.</li> </ol> <ul> <li>Clean, secured units </li> <li>Instant booking</li> <li>No lock-in contracts</li> <li>Extended access hours</li> <li>Insurance available</li> </ul>|skc_value| utc_box_description:Answer a few simple questions and we'll help you calculate how many boxes you need in each size, plus tape, wrap and other packing materials.|skc_value| utc_box_link:/pages/boxes-packing-items|skc_value| utc_box_link_text:Calculate now|skc_value| utc_terms_description:<h2>SUMMARY OF IMPORTANT POINTS</h2><ul> <li>All payments are to be made in advance by you (the Storer)</li> <li>Goods are stored at your risk. We recommend that you take out insurance cover.</li> <li>The Facility Owner (the “FO”) is excluded from liability for the loss of any goods stored on its premises, except for laws which cannot be excluded, including rights under Australian Consumer Law.</li> <li>You must not store hazardous, dangerous, illegal, stolen, flammable, perishable, environmentally harmful or explosive goods.</li> <li>Unless specifically itemized and covered by insurance you must also not store goods that are irreplaceable such as currency, jewellery, furs, deeds, paintings, curios, works of art and items of personal sentimental value or items worth more than $2000 AUD in total. While the FO takes reasonable care to provide a secure Space, we cannot guard against all risks and unforeseen circumstances beyond our control and therefore, we recommend that you take out insurance in relation to items you intend to store in the Space or store valuable goods in places specifically designed for this purpose (i.e. a safety deposit box).</li> <li>The Space will only be accessible during set access hour as posted by the FO.</li> <li>14 days’ notice must be given for termination of this agreement.</li> <li>The Storer must notify the FO of all changes to their or the ACP’s address, email, telephone numbers or other contact details</li> <li>If you fail to comply with material terms in this agreement the FO will have certain rights which include forfeiture of any Deposit and the right to seize and sell and/or dispose of your goods (see clause 6)</li> <li>The FO may have the right to refuse access if all fees are not paid promptly (see clause 11)</li> <li>The FO has the right to enter the Space in certain circumstances (see clauses 6, 13, 14, 19, 20, 21 & 23)</li> <li>The FO may use a microprobe or CCTV to view inside the Space and rely on footage to enforce the contract, and/or may release footage to authorities (see clause 21A) in certain circumstances, including where the FO reasonably suspects breach of the law or damage to premises.</li> <li>The FO may discuss your account, any default and your details with the ACP. Upon termination, default, or death the FO may elect to release items to the ACP (see clause 10(i).</li> </ul>See full Rental Terms & Conditions <a href="/pages/rental-terms-conditions">here.</a>|skc_value| wcu_items:image:files/more_room_to_move.jpg|skc_block_value| heading_image:files/heading_more_room_to_move.png|skc_block_value| heading:More room to move|skc_block_value| two_lines:true|skc_block_value| description:Need help? Our expert team have years of experience working with thousands of happy customers. Whether you’re upsizing, downsizing or something in between, we can help.|skc_block_value| link:/pages/premium-solution|skc_block_value| link_text:Let's chat |skc_block|image:files/more_boxes.jpg|skc_block_value| heading_image:files/heading_more_boxes.png|skc_block_value| heading:More boxes|skc_block_value| two_lines:true|skc_block_value| description:Choose from a huge range of boxes and packing materials including port-a-robes, tape, bubble wrap, protective blankets and more. Click and collect or get it delivered to your door.|skc_block_value| link:/pages/boxes-packing-items|skc_block_value| link_text:Shop now |skc_block|image:files/more_options.jpg|skc_block_value| heading_image:files/heading_more_options.png|skc_block_value| heading:More options|skc_block_value| two_lines:true|skc_block_value| description:No idea how much space you need? Or what services you’d like? We’ll come to your home or office to help customise your solution and provide a free quote.|skc_block_value| link:/pages/get-a-free-in-home-office-quote|skc_block_value| link_text:Organise now |skc_block|image:files/more_locations.jpg|skc_block_value| heading_image:files/heading_more_locations.png|skc_block_value| heading:More locations|skc_block_value| two_lines:true|skc_block_value| description:Get convenient access with a huge network of stores, extended opening hours and wide range of spaces. Plus you can start today, with no waiting period and no long-term contracts. |skc_block_value| link:/pages/find-a-store|skc_block_value| link_text:Find your nearest store |skc_value| out_items:|skc_value| utc_items:image:files/storage-king-and-the-three-birds-renovations-styling-storage.jpg|skc_block_value| heading:Check out the three birds renovations' styling storage|skc_block_value| description:Renovation legends Lana and Ronnie give us a sneak peek into how they store their styling goods.|skc_block_value| video_id:6QfjJ4_Ml0E|skc_block_value| video_link_text:Play video |skc_block|image:files/decluttering-and-getting-a-home-ready-for-sale.jpg|skc_block_value| heading:DECLUTTERING AND PREPPING YOUR HOME FOR SALE|skc_block_value| description:Looking to sell? Get your house in tip-top shape with these top tips from decluttering expert Jan. |skc_block_value| video_id:YhhYNH_Zo0g|skc_block_value| video_link_text:Play video |skc_block|image:files/how-to-pack-your-items-in-to-storage.jpg|skc_block_value| heading:HOW TO PACK YOUR ITEMS INTO STORAGE|skc_block_value| description:Maximise space and keep your stuff in top condition with these must-see storage packing tips. |skc_block_value| video_id:nTZhZB0IEzI|skc_block_value| video_link_text:Play video |skc_block|image:files/moving-house-checklist-tips-on-relocation.jpg|skc_block_value| heading:Your moving house checklist|skc_block_value| description:Make the moving process as streamlined as possible with this easy guide. |skc_block_value| video_id:QQS1lu_41Ig|skc_block_value| video_link_text:Play video

July 17, 2026

Julietness McKuConniconicle

Such a great place to store, staff there are so lovely and welcoming - I feel just right at home here :)

Source: Google

November 12, 2025

Maree

Have used the company 3 times.

Source: Trustpilot

September 14, 2025

davina williams

Helpful accommodating and helped me decide the storage I need

May 17, 2025

rlk

First class service. They were so helpful and accommodating. They went above and beyond.

February 14, 2025

ian

ian was fantastic at making the whole experience easy. Highly recommend.

December 4, 2024

Jessica Begley

Peter & Ian were an absolute delight to communicate with and very helpful. Easy process to get set up with a storage space. Highly recommend

November 4, 2024

Mrt mrt

Great service, easy access and clean facilities. I used a storage for 3 months and both the booking and also account closure processes were seamless. Both Ian and Peter were always polite and helpful.

October 28, 2024

Natalie

Staff very helpful and knowlegable. Great prices and range.

October 8, 2024

Toni Williams

August 29, 2024

Diane Teo

Peter, the store manager, went beyond his call of duty to come rescue our situation and opened the gate for us as we didn’t know they close at 5.30pm with no after hours access. He came within 10 min of us calling up the main line and waited patiently for us to offload two trucks of furniture. Totally recommend their top-notch customer service!

July 25, 2024

Lydia Vonsovich

Friendly attentive staff

Paul Sargeson

It was the best thing that I could have done with my necessities

July 23, 2024

Friendly, helpful service. Easily accessible unit, geographically and internally.

July 17, 2024

Kyeong Hoon Kim

Friendly Service

July 8, 2024

Derek McDonald

First point of contact was Ian at the St. Leonards location. Excellent phone manners and description of charges. I met "Keely" in person at Storage King 01st July. Her smile and positive attitude was contageous. Clean building and storage facilities. Definitely recommend

June 27, 2024

Kyeong Hoon

May 20, 2024

Peter Maxwell Bryant

Staff were pleasant, easy to contact and responsive, and provided helpful advice.

April 5, 2024

Maureen Fanning

Really helpful well organised staff. Made storing a pleasant experience. Tks to Peter especially at St Leonard’s 😊

February 15, 2024

Holly

The team is amazing! They are friendly and helpful.

February 14, 2024

Janelle Hall

Great Location, wonderful, helpful staff, I love my storage unit and the price I'm paying for it.

February 9, 2024

Giulio

The staff is great and the menager of the plce was very helpful getting me set up, the only thing is that this should be a 24/7 service, it's almost all great, expect that you can't access your own stuff outside office hours. If you happen to have a normal job it's really hard to get to the garage in time before it closes! It can't be hard to transition to 24/7: security cameras everywhere, someone watching the monitors and a locked door with a passcode to get into the warehouse. And this would actually be a long term useful service to use!

January 8, 2024

Nic Fyffe

Was ru. I g late to off load the removalist truck. Storage King close at 5:30. The person who answered the phone said she would stay back. No charge! That’s what I call going the extra yard in customer service.

December 18, 2023

Normary Chudnovsky

November 29, 2023

Nicholas Fyffe

Great customer service

November 25, 2023

peter weston

Pros - Good communication, easy process, clean well equipped facility. Cons - limited access hours, limited parking space.

November 4, 2023

Krish

Was really easy to book online and register online. There was enough parking for me to get the movers drive in and shift all the luggage. The reception was friendly and helped out with all the paperwork. Got a number lock too.

August 21, 2023

Jamie Neill

Nice friendly people. Good price Lent us a trolly to move in

August 7, 2023

Joe Comino

Calvin at the Saint Leonards storage King is a real asset to the company. For several weeks, Calvin has fielded phone calls from me, requesting more information about the dimensions of the storage spaces at that location, and about various services and amenities that I might need to make, the whole moving ordeal, a little easier. At every stage, Calvin took my requests in stride and gave me very helpful information so that I was fully prepared for my move, and the overall experience was smooth and successful. My wife and I appreciate Calvin’s professionalism and courtesy, and we recommend the Storage King location at Saint Leonards on the basis of working with him and his team. Thanks, Calvin!

July 2, 2023

Denise K

Tisha at St Leonards has been very helpful in organising my storage unit. I suggest following through with St Leonards by call back rather than the national or online booking , helpful start there only...

April 17, 2023

Peter

The attendant was helpful and pointed in the right direction for my storage needs at a fair price.

February 16, 2023

Pauline Phillips

your staff artarmon were extremely helpful in helping me to open the account. thank you

October 25, 2022

Maria

Great staff, clean premises & secured. Highly recommended.

October 5, 2022

Stephen Ronald Michell

Great service that's why I keep coming back.

July 28, 2022

Louise

The manager Kirby Lin and Erin Lee were helpful in assisting me with the relevant form filling, they found me a great space and helped me during a stressful move. The space is clean and secure and dry. I think the facility is well managed and I would recommend it to anyone who needs self storage. Access is easy and the staff are great

July 21, 2022

Brenda

Lovely friendly staff who got us all sorted very quickly.

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XL Heavy Duty Box

Book Box Lite Duty

Medium Packing Box Heavy Duty

Wardrobe Box with Rail

Large Ezi Carry Box

Universal Box Lite Duty

Kitchen Box with Divider

Archive Box

Small Cube Box

Crown Jewels Box

Packing Tape Brown 75m

Fragile Tape 66m

Fragile Labels 10 Pack

Marker Pen Permanent Black

Butchers Paper 2.5kg

Butchers Paper 5kg

Butchers Paper 15kg

Large Cube Box

XL Cube Box

Wall Art Box

Flat Box

Bike Box

Half Packing Box Lite Duty

Long Box

Wine Box with 2 Inserts

Wall Art Box Telescopic

Mini Wardrobe Box with Rail

A3 Document Box

Poster Box

A4 Document Box

LCD TV Box Small with 4 Inserts

Boot Box Lite Duty

Large Packing Box Heavy Duty

Packing Tape Clear 75m

Coloured Room Packing Tape 4PK

Tape Gun

Bubble Wrap Clear 375mm x 5m

Bubble Wrap Clear 375mm x 10m

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