What customers say about us
(4.7 of 5)
- 83 Reviews
Most Recent Reviews
(4.7 of 5)
- 83 Reviews
April 23, 2024
Amani A
5/
5stars
thank you ben for a very great experience with you, Excellent customer service. Look forward to using your services at storage king again.
Source:
Google
April 17, 2024
Rosali S
5/
5stars
With my experience and would like to thank you to your service, helpful and friendly to ensure we have support and comfortable to use the storage. Plus is very helpful to provide us with complementary to use the van for our moving out. Appreciated
Source:
Google
Responded on April 17, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Bentley Management
April 13, 2024
Woong C
5/
5stars
Veena was awesome and helpful. Much recommend
Source:
Google
Responded on April 14, 2024
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Bentley Management
January 29, 2024
J C
5/
5stars
Alex is an asset to storage king Bentley. Very professional, friendly, helpful and knowledgeable service. Highly recommend.
Source:
Google
Responded on January 29, 2024
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Bentley Management
January 14, 2024
Bernie W
5/
5stars
I recently had the pleasure of working with Storage King Bentley, and I must say that my experience exceeded all expectations. As someone who was initially nervous about entrusting a storage facility with my fragile and valuable household items, I found the reassurance and expertise provided by Alex to be invaluable.
From the outset, Alex offered realistic advice that immediately put my concerns to rest. He took the time to thoroughly explain the storage options available, ensuring that my delicate and fragile furniture would be securely stored. His attention to detail and genuine commitment to customer satisfaction set the tone for a positive experience.
What impressed me most was Alex's willingness to guide me through the entire process. He provided clear instructions on how to pack delicate items, especially leather furniture, ensuring that they would be well-protected during storage. Alex also took the time to explain the insurance options available, offering me choices that suited my needs and preferences.
In addition to his expert guidance, Alex was instrumental in helping me determine the appropriate size of the storage unit required for my belongings. His practical advice made the decision-making process seamless, and I felt confident that my items would be stored in a space that catered to their specific needs.
Overall, my experience with Storage King Bentley has been exceptional, thanks to Alex's professionalism, knowledge, and commitment to customer satisfaction. I now have peace of mind knowing that my valuable belongings are in safe hands. I highly recommend Storage King Bentley to anyone seeking reliable and customer-focused storage solutions.
Keep up your excellent service Alex,
Source:
Google
Responded on January 14, 2024
Hello Bernie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Bentley Management
January 1, 2024
Ria R
4/
5stars
Good service. .
Source:
Google
Responded on January 2, 2024
Hi Ria, Thank you for the great review!
Storage King Bentley Management
December 3, 2023
jayne d
5/
5stars
Manager Alex very prompt & efficient. As this is my first time storing my household items, he took the time to explain procedure etc in detail. Prices are fair, & follow-up service professional. All in all, am happy, as Alex is also a very nice guy.
Source:
Google
Responded on December 4, 2023
Hello Jayne, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Bentley Management
November 28, 2023
Garry H
5/
5stars
Great service by Alex. Gave us options that made everything so easy.
Source:
Google
Responded on November 29, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Bentley Management
October 16, 2023
Sunjiati W
5/
5stars
The customer service,the information and the condition also the price ..all is good
Source:
Google
Responded on October 17, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Bentley Management
September 10, 2023
Michelle P
5/
5stars
Amazing communication and follow up
Source:
Google
Responded on September 12, 2023
Hi Michelle, Thank you for the positive feedback!
Storage King Bentley Management
August 23, 2023
Anderson
1/
5stars
Horrible experience at King Storage. The staff's attitude was shockingly rude and unhelpful. Their prices are exorbitant for the subpar service they provide. I wouldn't recommend this place to my worst enemy. Stay far away if you value your money and sanity
Source:
Google
Responded on August 24, 2023
Hi Anderson, thank you for providing us with your feedback. We're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately. In regards to prices, our prices vary depending on unit size and position within the facility, with specials and discounts changing regularly throughout the year. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Bentley Management
August 22, 2023
Ian M
5/
5stars
Responded on August 22, 2023
Hi Ian, Thank you!
Storage King Bentley Management
August 18, 2023
Aidan L
5/
5stars
Good prices compared to competitors, service team is very helpful and proactive.
Source:
Google
Responded on August 22, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Bentley Management
August 9, 2023
Hooman S
1/
5stars
management has no idea what they doing
Source:
Google
Responded on August 11, 2023
Hi Hooman, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.
Storage King Bentley Management
July 23, 2023
Min W
5/
5stars
Responded on July 25, 2023
Hi Min, Thank you!
Storage King Bentley Management
June 13, 2023
Zeyu H
5/
5stars
Responded on June 13, 2023
Hi Zeyu, Thank you!
Storage King Bentley Management
May 19, 2023
James D
5/
5stars
Just booked a spot at storage king Bentley
Vinny the receptionist os a lovely friendly lady who provided me with excellent
service and advice.
I am looking forward to more building with storage king Bentley. Keep up the good works .
Source:
Google
Responded on May 22, 2023
Hello James, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Bentley Management
May 12, 2023
brad m
5/
5stars
Cannot fault the service I encountered at storage King Bentley, Alex was very prompt and thorough with any thing I asked for or asked about , credit to your company to be honest . I have nothing negative to say with my experience with storage king what so ever and would not hesitate to recommend anyone to store goods there as very clean and secure
Source:
Google
Responded on May 16, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Bentley Management
May 7, 2023
Bunyip300
4/
5stars
Very good business like staff, polite and friendly.
Source:
Google
Responded on May 16, 2023
Thanks for the great review. It is a pleasure to be of service.
Storage King Bentley Management
April 24, 2023
C P
1/
5stars
Stored my car there for a month, someone broke into it. The people for the reception didn’t even notice and also didn’t want to check their cameras to see who it was.
Source:
Google
Responded on April 28, 2023
We want to extend our sincerest apologies concerning all the issues that you have faced. We have reviewed the footage and was not able to see anything. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Bentley Management
April 13, 2023
Cece B
1/
5stars
Rude staff and the company recently put their prices up. There are better competitors. Don’t recommend
Source:
Google
Responded on April 14, 2023
Hi Cece, thank you for providing us with your feedback. Our prices vary depending on unit size and position within the facility, with specials and discounts changing regularly throughout the year. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Bentley Management
April 9, 2023
Shary U
5/
5stars
Responded on April 11, 2023
Hi Shary, Thank you!
Storage King Bentley Management
March 2, 2023
L B
5/
5stars
Excellent and professional services by Lynette! Thank you so much, you are awesome, million stars for you!
Source:
Google
Responded on March 3, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Bentley Management
February 20, 2023
tracey t
5/
5stars
I sent in a request stating what I wanted and they answered my questions so fast. Held a unit for me and gave me informed advice. Very pleasant experience. Would recommend you give them a try. They are very understanding of my situation and helpful with advice and guidance. Thank you for being so awesome. Big shout out to Lynette for her help and understanding of my situation and her advice on the right unit for me.
Source:
Google
Responded on February 20, 2023
Hello Tracey, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Bentley Management
February 9, 2023
Neil V
5/
5stars
Responded on February 13, 2023
Hi Neil, Thank you!
Storage King Bentley Management
January 24, 2023
Phoebe H
5/
5stars
Corey was great at explaining everything regarding use of this storage facility, very thorough would definitely recommend to all my friends. The facility is immaculate & well set out and easy to get in and out
Source:
Google
Responded on January 25, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Bentley Management
December 10, 2022
Mangat G
5/
5stars
Best Service and cooperative staff and most safest place
Source:
Google
Responded on December 12, 2022
Dear Mangat, We really appreciate you taking the time to share your rating with us.
Storage King Bentley Management
December 9, 2022
Selvia A
5/
5stars
The storage king is close to my area
Customer service is really good and really helpfull
Source:
Google
Responded on December 12, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Bentley Management
October 14, 2022
Mark R
5/
5stars
Very Organised, I had a sea container delivered. Cory the Bentley Manager took care of the delivery and ensured that all care was taken throughout the operation.
Source:
Google
Responded on October 16, 2022
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Bentley Management
August 15, 2022
J P
5/
5stars
Great service and options!
Source:
Google
Responded on August 15, 2022
Dear J, We really appreciate you taking the time to share your rating with us.
Storage King Bentley Management