What customers say about us
- 50 Reviews
Most Recent Reviews
- 50 Reviews
April 27, 2024
Super Helpful, Thank You
Source:
Google
Responded on April 28, 2024
Hi Neo, Thank you for the positive feedback!
Storage King O'Connor Management
March 19, 2024
Simply the best! The staff is friendly helpful and supportive. I would highly recommend Storage King to anyone looking for a storage unit.
Source:
Google
Responded on March 20, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King O'Connor Management
March 12, 2024
Staff are helpful, facility is clean and well maintained and the storage itself is easy to access, with everything you need (lift, trolleys, etc). Probably the best value storage facility I've come across in a while...which is why I signed up for 12 months off straight away.
Source:
Google
Responded on March 14, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King O'Connor Management
March 6, 2024
Excellent service and excellent facilities.
Source:
Google
Responded on March 6, 2024
Hi Raymond, Thank you for the positive feedback!
Storage King O'Connor Management
February 22, 2024
Great customer service, friendly reception team and super helpful at O’Connor branch.
Source:
Google
Responded on February 27, 2024
Thank you for your kind words, Renae! We are delighted to hear that you had a positive experience at our O'Connor branch. We look forward to welcoming you back in the future!
Storage King O'Connor Management
February 21, 2024
A huge shout out to Lynette who went above and beyond for a friend going through a tough time. She stayed late to help us and offered us cold bottles of water to keep us cool on a very hot day. I would come back for any storage needs of my own.
Source:
Google
Responded on February 22, 2024
Hello Amy, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King O'Connor Management
December 4, 2023
Great service and a well organised storage facility.
Source:
Google
Responded on December 5, 2023
Hi Linda, Thank you for the great review!
Storage King O'Connor Management
November 2, 2023
Receptionist was incredibly helpful when I was in need and very freindly, decent prices thank you.
Source:
Google
Responded on November 3, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King O'Connor Management
September 25, 2023
Good friendly people that you can trust. Thank you, STORAGE KING
Source:
Google
Responded on September 25, 2023
Hi Joshua, Thank you for the positive feedback!
Storage King O'Connor Management
September 22, 2023
We’ve had a wonderful experience with storage king oconnor. Both Scott and Lynette were so incredibly helpful and always went above and beyond. Thank you for making everything so stress free and easy. Will be recommending to anyone I know who needs storage
Source:
Google
Responded on September 25, 2023
Hello Asha, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King O'Connor Management
August 24, 2023
Responded on September 1, 2023
Hi Lyle, Thank you!
Storage King O'Connor Management
July 31, 2023
So glad we chose Storage King O Conner to store the entire contents of our home. They were organised, professional and reassuring at a stressful time. We did not have a smooth transition during the sale of our house because of buyers that were contracted to be cash purchasers when it became evident they were not a few months later. As a result we had a delayed settlement that eventually went through but in the interim the telephone staff at the storage facility were sympathetic to our predicament and knowledgeable with their advice as to how we would not lose what we had booked, by being flexible with unit availability and payment options. The actual storage facility is clean and secure and we feel very comfortable leaving all our furniture locked up here for a fairly long period of time. In the past we have used a more expensive one stop shop packing and storage company but this time coupled with a fantastic Removalist guy , and what storage king offered we feel we had a a better and more stream lined day of settlement. Moving is generally a very stressful experience for most people. Surrounding yourself with proficient resources is essential to prevent you from going insane.
Source:
Google
Responded on August 1, 2023
Hello Allison, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King O'Connor Management
July 29, 2023
Love them great new premises easy in & out hospitable staff well stocked for boxes bubble wrap everything you need for short or long term storage plus great connections with a fantastic removal company!
Source:
Google
Responded on August 1, 2023
Hello Robbie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King O'Connor Management
July 24, 2023
Responded on July 25, 2023
Hi Prunus, Thank you!
Storage King O'Connor Management
June 22, 2023
Responded on June 23, 2023
Hi Geoffrey, Thank you!
Storage King O'Connor Management
May 4, 2023
Responded on May 16, 2023
Hi Chris, Thank you!
Storage King O'Connor Management
March 9, 2023
Very well run and secure site. Great staff especially Scott.
Source:
Google
Responded on March 9, 2023
Thanks for the great review, Liam. It is a pleasure to be of service.
Storage King O'Connor Management
January 27, 2023
Scott who is sitting at the front desk is the best man to speak to. He goes all out to help you. Couldn't have found a better place.
Recommend it highly.
Very customer service based.
Source:
Google
Responded on January 29, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King O'Connor Management
December 19, 2022
Super helpful staff. Very secure system. Would recommend to friends and family
Source:
Google
Responded on December 20, 2022
Hi Rod, Thank you for the positive feedback!
Storage King O'Connor Management
December 11, 2022
Thank you so much for your service! We didn’t check your closing times and unfortunately made it just has one of your staff had prepared to close up, but she kindly helped us fill out our forms and showed us to our unit. I am very grateful for the service, it was above and beyond.
Source:
Google
Responded on March 1, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King O'Connor Management
November 29, 2022
Excellent clean facility. Staff very polite and helpful, easy communication.
Source:
Google
Responded on December 4, 2022
Hi Sharron, Thank you for the positive feedback!
Storage King O'Connor Management
November 28, 2022
Responded on November 28, 2022
Hi Mike, Thank you!
Storage King O'Connor Management
November 19, 2022
Didn’t think Self-Storage could be such a high-end experience. Scott & Clancy run a really professional operation. Can highly recommend.
Source:
Google
Responded on November 20, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King O'Connor Management
July 15, 2022
Security not as advertised— Website says facility has “controlled entry” and you need a key code to get in with your car… but I once inside today I saw there is a second back entrance that with a gate left open for anyone to drive in… and the door to the storage units is left open during office hours… so the only thing actually protecting my stuff is just my pad lock! I spoke to the lady at the desk about it and she said the other gate is controlled by another business and he leaves it open when he’s there… but not to worry because there are cameras. Unless you have insurance as well, storage king is not responsible if your stuff is stolen. I’m going to be moving my stuff to another company.
Source:
Google
June 18, 2022
Have been unable to access my belongings due to ongoing asbestos removal.
Ringing helpline is USELESS.
Waiting over 10min on hold with no answer. When I did get through the person was unable to put me through to relevant people to help.
Source:
Google
Responded on June 21, 2022
Hi Matt Young , Firstly we apologies bring you inconvenience, But thank you very much for understanding that is the difficult period for you and us, Thank you again for your support and help.
Storage King O'Connor Management
May 13, 2022
Was impressed with the guy who was there for his first day, helping me when I arrived stressed out right on 9am. He was very helpful and thorough with all instry, thank you.
Source:
Google
Responded on May 30, 2022
Thanks for the great review, Michelle. It is a pleasure to be of service.
Storage King O'Connor Management
August 8, 2021
Stung with a $16 cleaning fee on check-in which was not advertised during booking.
Source:
Google
June 2, 2021
Friendly and efficient service. Conveniently located for us and have peace of mind for security.
Source:
Google
October 29, 2019
We have used Fort Knox storage for our music books for many years, and never had trouble with damp, pests or dust. When moving out we were assisted by their team to load our larger items.
Source:
Google
