What customers say about us
(4.8 of 5)
- 9776 Reviews
Most Recent Reviews
(4.8 of 5)
- 9776 Reviews
May 8, 2024
Eve
5/
5stars
The Upper Coomera Store customer service is the best, very friendly, customer orientated and we're extremely helpful at a very difficult time, but can not thank them enough, they Amazing customer service
Source:
Trustpilot
May 8, 2024
ronil
5/
5stars
We had great experience storing our stuff here. Units are clean and it is brand new. Easy to access with all the PIN codes even for the lockers (no padlock) needed.
Source:
Trustpilot
May 8, 2024
Gillian
5/
5stars
Welcomed with a smile, offered a seat and a bottle of water and asked as what we would like to do. They listened and they provided the service we required very happy.
Source:
Trustpilot
May 8, 2024
Daniei
5/
5stars
Easy experience, welcoming and convenient. Great job
Source:
Trustpilot
May 8, 2024
Tj F
1/
5stars
Terrible service, mean lady, dirty facility, bugs in hallways, water stains from leaky roof, possum in the storage shed, lift was as shonky as the customer service, broken doors on shed.... Could not open All the way. Go elsewhere!
Source:
Trustpilot
May 8, 2024
Olivia
5/
5stars
The staff are super friendly. It's a well-located unit and seems secure.
Source:
Trustpilot
May 8, 2024
Anthony R
5/
5stars
Great friendly service, super easy to sign up and great assistance with using the storage rooms
Source:
Trustpilot
May 8, 2024
Robert
5/
5stars
445 wagga rd and the staff there was so helpful great deal got me in with in 24 mins .so happy with the place.
Source:
Google
May 8, 2024
jaye h
5/
5stars
Alex at storage king was amazing to deal with got the best price for me and the sign up process was quick and easy . Very happy to recommend
Source:
Google
May 8, 2024
Natalie P
5/
5stars
Very clean, modern, the staff is very helpful and friendly
Source:
Google
May 8, 2024
TJ B
1/
5stars
Caught staff lying, called her on it... she just laughed and said she didn't care
Source:
Google
May 7, 2024
Barbara N
5/
5stars
Alec was a pleasure to deal with.
He was helpful in all our dealings. I would not hesitate to use this establishment again
Source:
Google
May 7, 2024
Donna L
5/
5stars
Easy process, staff are friendly and provide lots of information.
Source:
Google
May 7, 2024
Sabine D
1/
5stars
Unfortunately quite disappointed after 2 rent increases in 12 months. Now at +14.5% compared to 12 months ago, which is not sustainable. Not the outcome I had hoped for and will be looking for another storage option with more reasonable views on how to look after tenants.
Source:
Google
May 7, 2024
Beth P
1/
5stars
Worst customer service ever. Booked and paid for a storage shed, they didn’t send the details out , said they did but I never got the email. Ladie rang me back I told her can she text it not email it please, she only sent me half the details. So couldn’t do the move that day. Ended up not needing the storage shed because couldn’t move into it on the day I needed, then Monday come around they said it wasn’t supposed to start until Monday anyway, so why would they give me the codes ? Or claim to send the email? Now they refuse to give my money back, and said they will give me 2 weeks back.
I’m a person escaping dv and everytime iv left iv used storage king airport west , those women are so helpful and lovely. These people here at storage king Sunbury are horrible, don’t want to accept they stuffed up, just focased on keeping my $150 .. Im 1 person, theyr a big company. I didn’t even get to use the storage shed because they didn’t give me the code, I should get my money back. I feel like they treated me so unfairly it wasn’t my fault at all. And they could have been kind and given my money back as I always use storage king. Not anymore this disgusting treatment towards a person escaping dv almost homeless and all they care about is my $150, horrible horrible horrible people
Source:
Google
May 7, 2024
Char
4/
5stars
Dealing with the female representatives of Storage King is an absolute pleasure and they are exceptional with knowledge and helpfulness. The gentlemen who I spoke to on my first visit was intrusive and didnt seem to listen to my questions in the first instance. The premises is clean, accessible and feels safe. We went to visit four storage facilities - the courtesy van was what sealed it for us.
Source:
Trustpilot
May 7, 2024
Hedley
5/
5stars
Very helpful with correct size storage room and removal/transport truck
Source:
Trustpilot
May 7, 2024
P
5/
5stars
Hi George just like to say thank you for your awesome customer service , knowledge and understanding to me today as it was very helpful and straight forward
So thank you
Source:
Google
May 7, 2024
poida b
5/
5stars
Went there on May 4 The female staff member very friendly and helpful
Source:
Google
May 6, 2024
Georgie
5/
5stars
Wonderfully friendly and helpful staff!
Source:
Trustpilot
Responded on May 6, 2024
Hi Georgie, Thank you for the great review!
Storage King New Zealand Management
May 6, 2024
DEATHPUSHER S
5/
5stars
Just very helpful
Source:
Google
Responded on May 6, 2024
Thank you for the positive feedback!
Storage King Rutherford Management
May 6, 2024
Upuia P
5/
5stars
Great service.
Source:
Google
Responded on May 6, 2024
Hi Upuia, Thank you for the positive feedback!
Storage King Maddington Management
May 6, 2024
Jamie M
5/
5stars
Thankyou for going above and beyond!!
Cannot thankyou enough for the genuine service.
Today (public holiday) I could not gain access to my unit, and with one phone call you came to my rescue to ensure I had access to my unit when I need it the most.
Infinite star rating if it was allowed. Thankyou ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Source:
Google
Responded on May 6, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Kunda Park Management
May 6, 2024
Anny P
5/
5stars
Very good storage service, it is safe, price is reasonable, staff are professional and the application procedure is fast and easy. Will recommend them to my friends and family.
Source:
Google
Responded on May 6, 2024
Hello Anny, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Clayton Management