What customers say about us
- 51 Reviews
Most Recent Reviews
- 51 Reviews
May 3, 2024
Storage King Prestons. Awesome storage facility, place is modern and clean, big lifts and staff are awesome. Highly recommend for your storage needs
Source:
Google
Responded on May 6, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Prestons Management
May 2, 2024
I walked in today and Gary was very friendly, informative and upfront about how everything works and the fees required. He genuinely cared about our situation and tried his best to accommodate and help us out. He showed us around too. He was truly good person. If you need storage, ask for Gary, he'll help you out.
Source:
Google
Responded on May 6, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Prestons Management
April 29, 2024
Very happy with the service and the facilities.
Source:
Google
Responded on April 29, 2024
Hi Steve, Thank you for the positive feedback!
Storage King Prestons Management
April 24, 2024
Denise and Gary are knowledgeable, friendly, generous and so helpful! My experience from quote to move in to access has been top class. Highly recommend for the customer service and the facilities. Thank you!
Source:
Google
Responded on April 28, 2024
Hello Jen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
April 17, 2024
I've given 2 stars due to the lady in the service centre trying to help me otherwise I would give 0 stars. To have the manager of one of their locations assume that I don't have money to pay for storage after the first month was horrible. Despite my situation I work/study and am a mother.
I never said I couldn't pay nor did I give any reason to suggest I couldn't. I have a great storage history with kennards storage.
I wanted assistance with storage and for your company to assist in getting quotes for packing and removal. To be told seek assistance because we have had clients previously who have done that and others who can't pay after the first month.
I have my receipts thank you from previous storage and bookings. I find it shameful for your store manager to assume that I can't pay.
I deserve an apology and you should rethink about how you treat people. You asked what my situation was I explained a little not in detail and you turn around and day those things. You didn't ask if I worked or anything not that that is any of your business.
Source:
Google
Responded on April 22, 2024
Hi Maria, thank you for sharing your experience with us. We apologise for any miscommunication or misunderstanding that may have occurred during your visit. We strive to provide exceptional service to all our customers and will pass on your feedback to the rest of the team. Your feedback is important to us.
Storage King Prestons Management
April 7, 2024
Responded on April 8, 2024
Hi Amit, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Prestons Management
March 13, 2024
I don't know where to start.
You know when you want to move your things in a storage but you don't have any previous experience and you don't know how things work? It gets annoying and overwhelming sometimes.
Well, Gary made life way easier than I could ever imagine. He went above and beyond to make sure that I'm doing the right thing. He provided all the required information and more. He explained everything in terms of policy, process, Ts&Cs, etc...
I really had a pleasant experience with storage king in Prestons thanks to Gary.
Besides, All facilities are good, clean, secured, organised, well maintained, plenty of different sizes of storages and the prices are very reasonable. You really get your money worth and value for money.
Thank you again, Gary
Source:
Google
Responded on March 14, 2024
Hello Ramez, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
March 8, 2024
Responded on March 10, 2024
Thank you for the great review!
Storage King Prestons Management
February 28, 2024
Great customer service,lots of options very helpful. Denise was so friendly and knowledgeable A+
Source:
Google
Responded on March 3, 2024
Thanks for the great review, Sue. It is a pleasure to be of service.
Storage King Prestons Management
February 28, 2024
Responded on March 3, 2024
Hi Corey, Thank you!
Storage King Prestons Management
February 19, 2024
Responded on February 20, 2024
Hi Kini, Thank you!
Storage King Prestons Management
February 17, 2024
Fantastic service excellent place easy to use highly recommended
Source:
Google
Responded on February 19, 2024
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Prestons Management
February 14, 2024
I am very happy to recommend Storage King Prestons. Gary was so helpful with his advice on the storage that would suit my needs. On the day of the move into the storage unit both Denise and Gary couldn't have been more helpful and accommodating. I am likely have have my items stored with Storage King Prestons for several years and feel I'm in good hands. Five stars recommendation!
Source:
Google
Responded on February 15, 2024
Hello Nicole, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
February 3, 2024
Great experience at storage king prestons. Gary was easy to deal with and informative. Highly recommend.
Source:
Google
Responded on February 5, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Prestons Management
January 24, 2024
Responded on January 25, 2024
Hi Elizabeth, Thank you!
Storage King Prestons Management
January 19, 2024
Terrific customer service from Gary and Denise ,in storage king Preston .
They have helped me in ways for me to not get my stuff go for auction . I really appreciate the service . Always friendly and welcoming when I come into the office . I was in financial hardship after I lost my job and they Helped me with a storage that was within my budget , when I needed to downgrade to a smaller storage unit . Would highly recommend anyone looking to rent a storage unit , at storage king in Preston .
Source:
Google
Responded on January 21, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Prestons Management
December 29, 2023
Denise was amazing and has great customer service always willing to help with anything I need
Source:
Google
Responded on January 2, 2024
Thanks for the great review, Benjamin. It is a pleasure to be of service.
Storage King Prestons Management
December 9, 2023
After requesting an online quote for a storage unit at Storage King in Prestons NSW - I not only received a quote, but also a follow-up email with further details should I need more info. A few days later, I went in to the facility, was greeted by staff, answers to questions I had were given, a tour of the facility was conducted, excellent customer service, made me feel valued and comfortable, the sign up process was quick and easy to do and lastly guaranteed the best outcome for my money.
Staff: 10/10
Facility: 10/10
Security: 10/10
Value for money: 10/10
OVERALL: 100% 10/10
Source:
Google
Responded on December 11, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Prestons Management
December 4, 2023
Best experience highly recommended
Source:
Google
Responded on December 5, 2023
Hi Saly, Thank you for the great review!
Storage King Prestons Management
November 20, 2023
Excellent customer service and great facility. Friendly staff :)
Source:
Google
Responded on November 21, 2023
Thanks for the great review, Hannah. It is a pleasure to be of service.
Storage King Prestons Management
October 10, 2023
Great facilities, clean & spacious. Excellent location and very friendly staff
Source:
Google
Responded on October 10, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Prestons Management
September 30, 2023
Amazing experience dealing with Storage King Prestons. Massive shoutout to Denise who has been absolutely amazing to deal with! She kept us informed through the whole process and amenities available. Have not come across such great customer service in such a long time.
Premises is completely secure and there round the clock CCTV.
Thank you
Source:
Google
Responded on October 3, 2023
Hello Rose, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
September 6, 2023
I recently visited Storage King in Prestons and had an exceptional experience, thanks to the incredible assistance provided by Mohammad. From the moment I arrived, Mohammad's professionalism and knowledge were evident. He took the time to understand my storage needs and offered valuable suggestions to make the process smooth. His friendly attitude and positive energy created a welcoming environment. The facility was clean, well-maintained, and easily accessible. I highly recommend Storage King in Prestons, thanks to Mohammad's exceptional service.
Source:
Google
Responded on September 8, 2023
Hello Dan, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
August 29, 2023
What a breath of fresh air to walk into a business were your staff are not only extremely helpful but also delightful to talk to. The interaction with Mohammed and Denise was great! Customers on point! The premises was very clean and not rundown as I’ve seen at other sites. Well done storage king!
Source:
Google
Responded on September 4, 2023
Hello Cristina, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
August 16, 2023
Great customer service by Mohammed. He was polite and very professional. The storage looks clean and secure.
Source:
Google
Responded on August 18, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Prestons Management
August 15, 2023
Denise was a great to deal with and super helpful great service even help us with letting us use their Van to move out stuff into storage 100% recommend.
Source:
Google
Responded on August 16, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Prestons Management
July 29, 2023
All employees are good, Denise, Mohammed are no.1
Source:
Google
Responded on August 1, 2023
Thanks for the great review, Ronald. It is a pleasure to be of service.
Storage King Prestons Management
July 5, 2023
Amazing customer service. Denise was really thorough and kind and followed up on all our enquires promptly. Best customer service! Best prices. I highly recommend Storage King Prestons. Thanks again for all your help!
Source:
Google
Responded on July 7, 2023
Thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Prestons Management
July 3, 2023
Excellent customer service. Staff are very friendly. Highly recommend.
Source:
Google
Responded on July 7, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Prestons Management
June 24, 2023
So happy with the top quality service Gary provides here. The facilities are new and the customer service is top quality. Communication was a breeze, they were helpful with all my questions, they allowed me to move in and out remotely and even sent me updates when the removalists arrived to pick up my things.
I really appreciate all your help team. thanks again!!
Source:
Google
Responded on June 26, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Prestons Management
