What customers say about us
(4.7 of 5)
- 72 Reviews
Most Recent Reviews
(4.7 of 5)
- 72 Reviews
March 3, 2024
bubbz b
5/
5stars
I Have rented through storage king multiple times now, never any issues, friendly staff too which is always a plus.
Source:
Google
Responded on March 4, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ipswich Management
March 1, 2024
Indiana R
1/
5stars
I signed a contract for a storage shed. A few days before I was due to move my stuff into storage the manager Kelly called me and asked if I had moved my stuff in, I said no I haven’t. All she said was she was organising stuff and moving things around and that was the end of that phone call. On the day I’m due to move in I go in to let them know I’m here so they can remove their padlock. Kelly said I needed to re sign my contract, she didn’t say anything else, I thought it was the same contract for the same she’d ( SILLY ME) and just signed it. Went down to find out that was in fact not the storage shed I was shown and it was not the shed I originally signed a contract for. I go back up with my mother and ask Kelly why I have a different shed that is SMALLER ( keep in mind we prepaid for the shed we originally signed the contract for, she THEN came clean and said apparently someone moved their stuff in they don’t know who and are trying to figure it out. We explained that the shed she gave wasn’t the size we needed it was to small and it wasn’t the one we signed for. She eventually compromised and gave us a bigger shed but still a smaller one than the one we originally signed for. Today I received my invoice, they have incorrectly charged me, including billing me for insurance when they said the first month of insurance was free. Kelly’s customer service is appalling and she is incredibly deceptive. She apparently put notes on my file saying she made me aware which she DID NOT. I would never have signed for a smaller shed willingly knowing how much furniture I had to store. Disgusting place. Disgusting customer service. Would not recommend to anyone.
Source:
Google
Responded on March 3, 2024
Hi Indiana, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Our management has already contacted you and we are glad that the issue has now been resolved. Please feel free to reach out to us if there is anything we can assist.
Storage King Ipswich Management
February 15, 2024
Ian P
5/
5stars
Responded on February 19, 2024
Hi Ian, Thank you!
Storage King Ipswich Management
February 13, 2024
George N
5/
5stars
Very happy staff where fantastic to deal with
Source:
Google
Responded on February 15, 2024
Hi George, Thank you for the great review!
Storage King Ipswich Management
February 6, 2024
Lilly N
5/
5stars
Best customer service. Staff are very friendly and outgoing.
Source:
Google
Responded on February 8, 2024
Thanks for the great review, Lilly. It is a pleasure to be of service.
Storage King Ipswich Management
November 28, 2023
Gary C
5/
5stars
Responded on November 29, 2023
Hi Gary, Thank you!
Storage King Ipswich Management
November 20, 2023
Linda H
5/
5stars
Staff were extremely knowledgeable and helpful. Explained everything really clearly. Clean storage areas and being on the upper level the lift and use of trolley makes it even easier.
I took advantage of using the trailer which was so helpful as i was moving myself.
Thanks so much
Source:
Google
Responded on November 21, 2023
Hello Linda, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ipswich Management
October 15, 2023
Glenn H
5/
5stars
Responded on October 17, 2023
Hi Glenn, Thank you!
Storage King Ipswich Management
August 22, 2023
Alita H
4/
5stars
Great customer service very clean storage shed and environment
Source:
Google
Responded on August 22, 2023
Thanks for the great review, Alita. It is a pleasure to be of service.
Storage King Ipswich Management
July 28, 2023
Jackie N
5/
5stars
Responded on August 1, 2023
Hi Jackie, Thank you!
Storage King Ipswich Management
June 24, 2023
Ian W
5/
5stars
Easy to set up. Great service
Source:
Google
Responded on June 26, 2023
Hi Ian, Thank you for the great review!
Storage King Ipswich Management
April 30, 2023
Gabriel P
5/
5stars
Responded on May 2, 2023
Hi Gabriel, Thank you!
Storage King Ipswich Management
February 20, 2023
Ann &
5/
5stars
We needed somewhere to store our tip truck and storage king helped us. Took the stress out of our situation. Thanks to Kelly.
Source:
Google
Responded on February 20, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ipswich Management
January 22, 2023
Kathleen P
5/
5stars
My experience so far with Storage King has been great easy to book, staff were friendly & accommodating also price was fair.
Source:
Google
Responded on January 22, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ipswich Management
December 11, 2022
Julie B
4/
5stars
Responded on December 12, 2022
Hi Julie, Thank you!
Storage King Ipswich Management
November 28, 2022
Rick P
5/
5stars
Responded on November 28, 2022
Hi Rick, Thank you!
Storage King Ipswich Management
November 25, 2022
Tearnee S
5/
5stars
Responded on November 27, 2022
Hi Tearnee, Thank you!
Storage King Ipswich Management
November 11, 2022
Sam89
5/
5stars
Really easy process and great customer service
Source:
Google
Responded on November 13, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ipswich Management
October 22, 2022
Donna L
5/
5stars
Customer service 10/10
Source:
Google
Responded on October 23, 2022
Hi Donna, Thank you for the positive feedback!
Storage King Ipswich Management
August 17, 2022
Kim B
5/
5stars
Management took the time to explain everything and understand what I needed.
Source:
Google
Responded on August 18, 2022
Dear Kim, We really appreciate you taking the time to share your rating with us.
Storage King Ipswich Management
April 8, 2022
James S
5/
5stars
Never really been to one of these places before … just like the movies :-)
Source:
Google
March 7, 2022
Caroline T
5/
5stars
Beautiful people to work with
Source:
Google
Responded on March 16, 2022
Hi Caroline, Thank you for the positive feedback!
Storage King Ipswich Management
February 28, 2022
Sarah M
5/
5stars
Responded on March 15, 2022
Dear Sarah, We really appreciate you taking the time to share your rating with us.
Storage King Ipswich Management
February 13, 2022
Kim B
5/
5stars
Responded on February 21, 2022
Hi Kim, Thank you!
Storage King Ipswich Management
January 23, 2022
Andrew D
5/
5stars
Responded on January 24, 2022
Dear Andrew, We really appreciate you taking the time to share your rating with us.
Storage King Ipswich Management
January 17, 2022
Rachel B
5/
5stars
Responded on January 19, 2022
Hi Rachel, Thank you!
Storage King Ipswich Management
January 3, 2022
Upstanding C
5/
5stars
Responded on January 19, 2022
Hi Upstanding, Thank you!
Storage King Ipswich Management
November 25, 2021
Toni D
5/
5stars
Responded on December 6, 2021
Hi Toni, Thank you!
Storage King Ipswich Management
November 9, 2021
Evan C
5/
5stars
Great service. Friendly staff.
Source:
Google
Responded on November 16, 2021
Hi Evan, Thank you for the positive feedback!
Storage King Ipswich Management
October 28, 2021
Michael Y
4/
5stars
Responded on October 29, 2021
Dear Michael, We really appreciate you taking the time to share your rating with us.
Storage King Ipswich Management