What customers say about us
- 31 Reviews
Most Recent Reviews
- 31 Reviews
December 8, 2023
Excellent management and thanks for helping a thousands of people in the move
Source:
Google
November 14, 2023
We needed to store our caravan for just a few days. The staff were very helpful with our request and did the best they could to find the best price for us.
The transaction was all online and went smoothly the staff were very friendly and eager to help.
Source:
Google
Responded on November 14, 2023
Hello Fred, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Pakenham Management
November 1, 2023
Very good people to talk to. Also very helpful:)
Source:
Google
Responded on November 2, 2023
Thanks for the great review, Glen. It is a pleasure to be of service.
Storage King Pakenham Management
October 20, 2023
Responded on October 23, 2023
Hi Matt, Thank you!
Storage King Pakenham Management
October 11, 2023
The whole team are friendly, easy to deal with and so supportive and helpful during the tricky moving in and out times. Really takes the burden out of moving!
Source:
Google
Responded on October 12, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Pakenham Management
September 16, 2023
Thanks Storage King Pakenham. You solved the storage of my new caravan for an excellent price. Thanks Maria
Source:
Google
Responded on September 18, 2023
Hello Laurel, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Pakenham Management
July 17, 2023
Very good
Source:
Google
Responded on July 18, 2023
Hi Darryll, Thank you for the great review!
Storage King Pakenham Management
July 7, 2023
Friendly staff and helpful staff, clean and easy to navigate facility. Keep up the good work.
Source:
Google
Responded on July 10, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Pakenham Management
May 2, 2023
Exceptional customer service. Highly recommend.
Source:
Google
Responded on May 2, 2023
Hi Mel, Thank you for the great review!
Storage King Pakenham Management
February 14, 2023
Awesome to deal with!!
Source:
Google
Responded on February 14, 2023
Hi Ian, Thank you for the positive feedback!
Storage King Pakenham Management
January 10, 2023
Amazing customer service and efficiency spotless and hygienic storage absolutely deserves 5 stars and more
Source:
Google
Responded on January 10, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Pakenham Management
December 19, 2022
After storing my furniture etc for 18 months & never making any late payments, trying to get a small refund from this company is causing much stress. 2 weeks later still waiting for my refund. Now told another 2-5 business days. Unprofessional & totally disorganised.Very disappointed with the company.
Source:
Google
Responded on December 20, 2022
Hi Allison, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.
Storage King Pakenham Management
December 4, 2022
Great security systems and very clean setup. Plenty of room to get the caravan in and out.
Source:
Google
Responded on December 5, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Pakenham Management
November 14, 2022
Professional, courteous and efficient.
Source:
Google
Responded on November 14, 2022
Hi David, Thank you for the great review!
Storage King Pakenham Management
September 27, 2022
Maria was extremely friendly, welcoming, helpful and very accomadating to our storage needs. Highly recommend this particular service
Source:
Google
Responded on October 4, 2022
Hi Alisa, Thank you for the positive feedback!
Storage King Pakenham Management
September 3, 2022
Responded on September 5, 2022
Hi Ian, Thank you!
Storage King Pakenham Management
July 27, 2022
Great new facilities and the service is fantastic. Thanks also for your kind help the other day.
Highly recommend Storage King Pakenham AAAAAAAA++++++++
Source:
Google
July 15, 2022
Great service thanks
Source:
Google
Responded on July 18, 2022
Dear David, We really appreciate you taking the time to share your rating with us.
Storage King Pakenham Management
June 2, 2022
These guys have been super attentive and helpful as I relocated a house full of furniture from QLD to VIC. The initial storage unit I chose was too big and after chatting with them they suggested something much smaller and cheaper. The guy who checked us in was very patient with us. Very impressed with their professionalism.
Source:
Google
February 5, 2022
Storage king pakenham extremely helpful great staff could accommodate our needs and excellent security features very close to five stars
Source:
Google
Responded on February 9, 2022
Hi Dion, Thank you for the positive feedback!
Storage King Pakenham Management
June 29, 2021
Easy access, secure and a good location. Brakes on trolleys would be nice but hey, they provide them for you to use so no big deal!
Source:
Google
Responded on June 29, 2021
Hi dangerdann86, Thank you!
Storage King Pakenham Management
June 19, 2021
Responded on June 20, 2021
Hi Chaitanya, Thank you!
Storage King Pakenham Management
March 25, 2021
Needed boxes for our move. Had all different sizes and types ( tea chest,wine,wardrobe) staff very helpful. And have storage.
Source:
Google
Responded on March 29, 2021
Thanks for the great review, Bruce. It is a pleasure to be of service.
Storage King Pakenham Management
March 12, 2021
Responded on March 15, 2021
Hi Lee, Thank you!
Storage King Pakenham Management
January 24, 2021
Great facility. Air conditioning needs to be cooler.
Source:
Google
Responded on January 25, 2021
Hi Helene, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to give us your feedback.
Storage King Pakenham Management
December 8, 2020
Parcel Point Pickup! Awesome service thankyou Kirian!
Source:
Google
Responded on December 9, 2020
Dear Tristan, We really appreciate you taking the time to share your feedback with us.
Storage King Pakenham Management
October 9, 2020
Responded on October 11, 2020
Hi Craig, Thank you!
Storage King Pakenham Management
August 10, 2020
Excellent service...
Source:
Google
Responded on August 14, 2020
Hi Mary-Anne McDowall, Thank you for the positive feedback!
Storage King Pakenham Management
June 24, 2020
Luke warm on the new Pakenham site. Very clean, being new I guess.
The young lady Cassandra who signed us up was awesome & very helpful in finding the right size unit for our stores. She is very knowledgeable.
Down side to Pakenham, is Space for parking while un-loading or loading is very restricted OR really none. Basically you are always in some person way attempting to be doing the same thing as you. all the activity & where you need to be, is all done on the roadside to the exit gate. and also when parked, you are in or across the entry doors of storage lockers on the ground floor. Reason behind this car/truck jam is they only have one service elevator to access the higher floor of the facility? Drive in to find a 5 tonne truck sitting at the loading or un-loading section, then be prepared to wait it out or try to squeeze out towards the exit gate if possible because the traffic flow is a one way affair :( It's caught me out already.
Much needed 2nd service elevator to be located to the opposite side of the facility to reduce waiting times at the location & also proper parking bays off the roadway for safer loading & unloading for customers who don't have safety vests?
seriously looking at other locations because of the above :(
Source:
ReviewPush
January 25, 2020
Gave us the wrong pass code to front gate. We're unable to be contacted all weekend.
Left us in a compromised position while moving house.
Very unhelpful and no empathy to our situation after paying a lot of money for a service they did not provide.
Cannot stress enough advising not to deal with this company.
Source:
Google
Responded on January 28, 2020
Hello Dan, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/28655331/i
Storage King Pakenham Management
