What customers say about us
- 42 Reviews
Most Recent Reviews
- 42 Reviews
July 29, 2019
It took all of my storage concerns away within minutes - now I will have room for family to come and stay with eze. Process was just too easy and staff were just the BEST
Source:
Google
Responded on August 15, 2019
Hello Robyn, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Salisbury Management
May 15, 2019
We got referred by On The Move Removals Doing a moving job to get a quote from the storage facility for storage and we found management very friendly ethical and satisfactory for what we’re looking for.
Source:
Google
Responded on June 3, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Storage King Salisbury Management
January 24, 2019
Recommended
Danielle is a life saver! I needed urgent storage and was given 24hrs to move. Danielle took control and helped me sort a unit and arranged removalists for me. Considering the dilemma I was in I could have lost it but thanks to storage king and Danielle Im ok. Exceptional service!!
Source:
Facebook
Responded on January 24, 2019
Hi Tia, thank you for your kind words and the recommendation. Regards
Storage King Salisbury Management
January 20, 2019
Recommended
We are currently using two units at Storage King Salisbury and couldn't be happier! The staff are always friendly and exceptionally helpful! The options available in the 'shop' are fantastic and our units are the exact sizes we needed! Honestly, Storage King Salisbury is exactly what we were looking/hoping for... I would highly recommend them to all friends and family!
Source:
Facebook
Responded on January 21, 2019
Hi Sonia, thank you for your kind words and the recommendation. Regards
Storage King Salisbury Management
January 3, 2019
Recommended
Danielle really knows her business. I'm a returning customer to Storage King Salisbury which speaks for itself.
Source:
Facebook
Responded on January 3, 2019
Hi Susan, thank you for your kind words and the recommendation. Regards
Storage King Salisbury Management
January 2, 2019
A very safe and secure facility and very clean. I experienced exceptional customer service when I first went in to enquire and then again today when I obtained my storage space. In particular, Marc was extremely helpful, very friendly, with no fuss and clear instructions. I recommend Storage King above all other storage facilities. Great service!
Source:
Google
December 22, 2018
The service was fantastic. Danielle was very professional, efficient to ensure I got the best storage unit. She was a pleasure to deal with. I have no hesitation in recommending Storage King Salisbury.
Source:
Google
October 27, 2018
Fantastic customer service from a helpful, friendly gentleman named Mark. The size of the unit suits me perfectly and to have the complimentary use of a truck is just an added bonus. Awesome.
Source:
Google
September 11, 2018
Recommended
Realising on a Saturday that the unit I already had with them wasn't going to fit all our stuff. l rang to get another unit, it was 45 mins before closing and I was an hour away. The very kind Leandra stayed behind in order for me to get there and stay until we done the paperwork. If Leandra didn't go above and beyond that day for me, I would of been on the side of the road with my stuff and nowhere to go. Thank you Leandra for the extra time you stayed behind for me.
The facility is always clean and it is nicely laid out. Staff are the best here, wouldn't have my stuff stored anywhere else.
Source:
Facebook
Responded on September 11, 2018
Hi Leonie, thank you for your kind words and the review. Regards
Storage King Salisbury Management
April 27, 2018
Affordable storage in an accessible location. Quick and easy exchange with friendly service.
Source:
Google
April 27, 2018
They were so helpful friendly and made the shifting process easy. Value for money great service and highly recommended.
Source:
Google
April 27, 2018
Marc was amazing at getting everything sorted for me after my long trip down. He really helped the stress of late notice moving a lot easier to deal with. Thank you so much.
Source:
Google
February 27, 2018
My belongings went from Sydney to Salsibury, and I wasn't there to receive it. The staff were super helpful regarding keys. Great old fashion service that leaves you feeling totally taken care of. thanks you!
Source:
Google
November 27, 2017
I use their service for more than 14 months now. The staff are very friendly I thought. But since September the storage Unit changed the price, they sent me an Email, and it went through the junk mail, so I didn't read it. On the 10th October 2017, the management sent me a text saying my balance is 35 dollars, so I called the receptionist right away to avoid misunderstanding and asked the price. I was very polite but the receptionist is yelling on the other side of the phone and blaming me to pay 35 dollars. She acts like she is a bill -collector and the power disbalance I can sense easily from her tone. I called her 9 O'clock, now all my morning ruined. She is the one who is saying all the words,every time I want to say something, she answered her question for me ( seems like she has no time to listen). Her action is scary when she is on the phone.I understand people have attitudes, but please don't do it in the early morning. Please be friendly. I really like storage king, and I told my friends so much good words of your company and how helpful your staff are, but it really surprised me this time.
Source:
Google
November 27, 2017
Service with a smile! The staff at Storage King in Salisbury are efficient, effective and very helpful. I booked two sheds, purchased 30 boxes and all of the required accessories. No question or request was too difficult and all responses were provided with a smile.First class customer service!
Source:
Google
November 27, 2017
Were extremely helpful with finding a suitable unit for my storage needs. Great customer service, would recommend this facility.
Source:
Google
September 14, 2017
Dealt with storage king sailsbury twice now and both times have had a great experience friendly staff and good facilities
Source:
Facebook
Responded on September 14, 2017
Hi Jack, thanks for the kind words and the great review. Regards
Storage King Salisbury Management
September 6, 2017
Great customer service, thanks to the brilliant work of Emily and her team.
Source:
Google
August 24, 2017
Great service. Thanks to Emily for helping me decide on what size unit I actually need for all my belongings.
Source:
Google
July 3, 2017
Excellent service experience all round. Marc Leong stayed back to help me sign up and then advised me of promotional discounts that I could use that I wasn't even aware of. Glen made booking and using the free moving truck easy and all worked out well. Personable and accommodating staff - don't see that much these days..... Richard
Source:
Google
June 29, 2017
Spectacular service!! All the guys at Salisbury helpful friendly and uber efficient. Absolutely recommend!!
Source:
Google
May 5, 2017
Glen and crew are always friendly and the service is of the highest standard. Thanks guys!
Source:
Google
November 6, 2016
I have been unable to access my goods twice in a week due to them having a faulty gate.
The facility was not available for access for a whole weekend which cost me a significant amount of money as i store goods for a market which i could not attend due to being unable to access the facility.
If the gate is faulty , they should staff the premises to allow 24/7 access until all issues are resolved.
I have had a storage facility in other states for years and never once had an issue.
Source:
Google
Responded on March 20, 2017
Hi Jason,
Thank you for taking time out to post your feedback in regards to this incident.
Unfortunately during that weekend we had electrical storms that passed over Salisbury which damaged the gate motor. When this was determined, we tried to remedy the situation by having a staff member on site to manually open the gate to let customers through. We also had regular security patrols during this period to ensure that our security standards remained high.
We apologise for any inconvenience caused. In the event of the office being closed after-hours, we have emergency contact numbers posted around the facility which will put you in direct contact with our store manager.
If you have any further concerns or questions, please feel free to call us on 07 3277 2488.
Storage King Salisbury Management
October 23, 2016
Great solution for tidying up your household. Putting thing in storage help clean up and sort ourselves out. Thank to the helpful people at Salisbury Storage King.�
Source:
Facebook
September 21, 2016
I've had excellent service with Storage King at Salisbury, including their manager, Leandra Arrowsmith. They are very professional and would recommend them to anyone considering their services.
Source:
Facebook
Responded on September 25, 2016
Deborah, thank you very much for kind words ...cheers
Storage King Salisbury Management
September 20, 2016
Have been using Storage King Salisbury for a few years now, they accomodate your needs and Leandra has shown excellent customer service skills time and time again. She is very helpful and professional. Would happily recommend to a friend and use again in the future.
Source:
Google
September 13, 2016
Friendly staff that are always willing to help. Great selection of packing supplies and very clean facility.
Source:
Google
September 11, 2016
Been renting a 2x3m unit here for the last six months. Leandra, the Store Manager is always helpful, the units and facility are clean and well maintained, plenty of trolleys of different sizes to use moving your gear, safe and secure. Haven't had an issue since I've been renting the unit there.
Source:
Google
July 15, 2016
A really great team work at Salisbury office- a lady in particular I recollect who bent over backwards, processing online application for us with frequent phone calls. Loss of email access, and scanning between two locations- all of it after hours -for us -as we were moving from hours away. This team make every effort to accommodate customers, even when we left they were just as helpful- great internal and external communication. Thanks guys for a great experience with clean safe accessible facilities.
Source:
Google
June 20, 2016
Super friendly staff. Having a storage unit here has been a great decision!
Source:
Google
October 9, 2014
Affordable price, good facilities and ample equipment. Communication by staff was prompt and friendly. Was also given 1 month free rent which was a nice surprise. Only issue was one of the facilities had no lighting, but nothing major.
Source:
Facebook
September 28, 2013
Friendly approachable staff. Nothing is too much trouble. Clean, secure, well-organized storage space. Range of trolleys to help move gear.I was pleasantly surprised to see so many great items for sale to help the move go more smoothly. I strongly recommend the Salisbury store!
Source:
Google
August 12, 2013
Thanks to the team at Storage King Salisbury for a great storage experience. The staff always acted in a professional manner and assisted us in any way they could. Our goods were always safe and well looked after. We have no hesitation in recommending this service to anyone who needs to store goods and if ever we need to again we will definitely be calling the Storage King at Salisbury.
Heazle Shore
Source:
Google
November 1, 2012
First enquiry was a pleasant experience with the Manager welcoming us to the store and showing over the facility and outlined the storage options available.
With the arrival of our goods for storage, the staff made the trollies available and showed the movers how to access the hired cabinet.
All worked like clockwork. Thanks guys.
Source:
Google