What customers say about us
- 40 Reviews
Most Recent Reviews
- 40 Reviews
November 13, 2023
Very helpful and quick to respond.
Convent location too.
Source:
Google
Responded on November 14, 2023
Hi Mick, Thank you for the positive feedback!
Storage King Yarraville Management
October 30, 2023
Storage King seems to be the best and most competitive on setup and storage fee... sign up processes were easy and straightforward ... staff at the Yarraville storage centre office
were very professional and helpful... Lastly... the storage area is super clean, with good lighting and finding your way around was no problem... altogether that's a seamless and super professional experience...
Source:
Google
Responded on October 30, 2023
Hello Tony, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Yarraville Management
September 7, 2023
I’m in the middle of moving house - Storage King has provided all the storage I need - easily accessible - friendly staff - all good
Source:
Google
Responded on September 7, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Yarraville Management
July 31, 2023
Sarah and Alicia are fantastic staff at the location and are always ready to help out. Excellent customer service
Source:
Google
Responded on August 1, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Yarraville Management
May 22, 2023
I found using Storage King Yarraville was a good experience. The staff were professional, and the unit was reasonably priced (we booked it while they were having a sale).
Parking is a bit tight if you are there during peak times, or if bringing a truck or trailer, but otherwise I would use them again.
Source:
Google
Responded on May 22, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Yarraville Management
April 27, 2023
Friendly staff, convenient and clean premises. Security great !!! Thanks
Source:
Google
Responded on April 27, 2023
Thanks for the great review, Maryaum. It is a pleasure to be of service.
Storage King Yarraville Management
April 26, 2023
This place is great. It’s a newer facility so everything is clean. Great lifts, not too dusty and most importantly it’s cheaper than everywhere else I tried. The car access is also quite safe and out of the weather. Would highly recommend.
Source:
Google
Responded on April 27, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Yarraville Management
March 19, 2023
Awful experience - arranged a storage unit for me to use that day due to a fantastic offer they had, was told I had to be there before 5pm to sign paperwork.
Upon arriving at 4.20pm, the office was unmanned and waited outside for 20 minutes.
Upon staff member eventually greeting us was told had to be there before 430pm to sign the paperwork, despite what was said on phone.
The story then changed that there systems were offline so I would be unable to sign in and that they wouldn't do anything.
Highly unprofessional and unreliable, would strongly recommend looking elsewhere.
Source:
Google
Responded on March 23, 2023
Dear Mr. McGrory, we always aim to deliver a great experience. We’re disappointed to hear we missed the mark on this occasion. Thanks for taking the time to write your review. We will pass on your feedback to the rest of the team, as we’re always striving to ensure your Storage King experience exceeds your expectations, every time!
Storage King Yarraville Management
December 20, 2022
Reception staff were very helpful. Location is very accessible but the only downside is the traffic on Williamstown Rd. So go there when the traffic is light to avoid frustration
Source:
Google
Responded on December 20, 2022
Thanks for the great review, Allan. It is a pleasure to be of service.
Storage King Yarraville Management
December 9, 2022
A mess of an experience with this company. Forced marketing through sms and email with no way to opt out. Forced acceptance of terms not available at time of acceptance.
Purchased a box package for delivery, was later told delivery was not available, despite my calling to check ahead of time and being told as delivery was OK.
Rental contracts had incorrect dates, I asked for that to be amended and to be notified when done and I received no notification.
I was promised a return call to confirm my booking and box delivery time and have not received a call. My first three calls with Ashley resulted in disappointment as she told me things that were either untrue or misleading.
My last call with Sarah resulted in a refund as she was unwilling or unable to help deliver the boxes I have purchased.
I haven't even started storing things, this is just the sign up process!
This company's systems are awful and there doesn't seem to be anyone who cares about it.
Source:
Google
September 18, 2022
10/10 for ease and convenience. I even got the second month free with. Promo they were doing. Would recommend to anyone
Source:
Google
Responded on September 20, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Yarraville Management
July 13, 2022
My whole experience from the time I called to book a storage space, through to arriving and also leaving was seamless. Staff are very helpful and friendly. All information throughout my experience with the Yarraville site was accurate and without hiccups. I would recommend them.
Source:
Google
Responded on July 13, 2022
Thanks for the great review, Jamie. It is a pleasure to be of service.
Storage King Yarraville Management
June 24, 2022
Responded on July 5, 2022
Hi mickey, Thank you!
Storage King Yarraville Management
May 22, 2022
Convenient, easy access, great service on-site when moving items in for the first time. Great value too. I only had a small move to make when moving between apartments so didn’t have a large budget and only needed something small. Storage King Yarraville had the options and met my budget with ease. Highly recommended!
Source:
Google
Responded on May 30, 2022
Hi Christopher, Thank you for the positive feedback!
Storage King Yarraville Management
April 6, 2022
We looked at several other storage facilities n found storage king to suit us best, friendly customer service too
Source:
Google
Responded on April 8, 2022
Hi Dimitra, Thank you for the great review!
Storage King Yarraville Management
February 7, 2022
Responded on February 9, 2022
Dear Renie, We really appreciate you taking the time to share your rating with us.
Storage King Yarraville Management
January 23, 2022
So quick and so easy. Sarah really knows how to manage the facility. Gave us the time and confidence to get our heads around the process.
Source:
Google
Responded on January 24, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Yarraville Management
December 3, 2021
Responded on December 6, 2021
Dear Gabriel, We really appreciate you taking the time to share your rating with us.
Storage King Yarraville Management
November 28, 2021
Responded on December 6, 2021
Hi Adrian, Thank you!
Storage King Yarraville Management
July 25, 2021
Seamless move in process and the free van to assist in moving was a bonus. Plenty of secure parking to use while unloading.
Source:
Google
Responded on July 30, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Yarraville Management
June 22, 2021
Very professional organisations who did exactly what they said they were going to do.
Source:
Google
Responded on June 23, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Yarraville Management
March 24, 2021
Responded on March 21, 2021
Kerry, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Yarraville Management
March 5, 2021
Don't pick up the phone.
Source:
Google
Responded on March 8, 2021
Matthew, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Yarraville Management
December 4, 2020
6 months here. A great storage facility. In such a handy location too. Quite a few parking spots inside and out. Easy to get up and down with things on the upper levels. Customer service was always brilliant. Thank you Priyal for all your help! Highly recommended.
Source:
Google
Responded on December 7, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Yarraville Management
February 18, 2020
Great location, just before the Westgate bridge. Brand new facility. Priyal and Emily are professional but also fun to deal with !!!
Strongly recommended
Source:
Google
Responded on February 19, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Yarraville Management
February 14, 2020
Kristy and the team are very helpful, friendly and professional. The facility is always immaculate and the location is very accessible to Melbourne and the West.
We were able to inquire, walk through multiple units and secure one all within around 30 mins. They know what they're doing and are an absolute pleasure to deal with.
Thanks guys.
Source:
Google
Responded on February 19, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Yarraville Management
November 7, 2019
Great service from Kristy, helped identify the unit that was just right for me and even took the time to explain which boxes are used for what. Packing material sold there is a bit pricey but great for convenience. Beautiful and well maintained facility,Do recommend!!
Source:
Google
Responded on November 7, 2019
Thanks for the great review, David. It was a pleasure serving you as a customer.
Storage King Yarraville Management
