Box Shop Terms and Conditions
Storage King or its agent will deliver the goods you order to the address you specify in your order. Our delivery is to the building's entrance, our delivery team are unable to take deliveries up or down flights of stairs. Please note that we are not able to give specific days or times for delivery.
Storage King days of operation for delivery are Monday to Saturday. The minimum delivery fee is $24.00 and the cost may vary depending on your delivery address. The delivery fee may also be subject to the quantity and size of your order.
Once your order has been placed, Storage King or its agent, will provide you with a tracking number. Should you wish to amend your order details, or you have any queries, please contact the nominated store for filling your order. The store contact details can be found on your confirmation email.
The standard timeframe for delivery is 0-3 business days for metro areas. Please note, due to COVID19, our deliveries are currently experiencing delays of up to 2 days.
Anyone at the delivery address who receives the goods will be presumed by Storage King or its agent to be authorised to receive the goods.
If there is no-one at the delivery address or no-one of appropriate age to receive the order, and you have not authorised the delivery to be left unattended, Storage King may charge you additional delivery fees after arranging a further delivery attempt.
Once the goods are delivered to you, you will own them, and it is your responsibility if they are lost or damaged.
Storage King provides a 6-day return policy on, “Incorrectly Shipped” or “Damaged in Transit” goods. Shipping charges may apply for the return of goods and the shipping costs are not refundable.