What customers say about us
- 14 Reviews
Most Recent Reviews
- 14 Reviews
August 21, 2020
Moved in, happy with the price .With in 60 days. Put up the price by 30%. Not happy. Have now removed my stuff. If that’s how you treat your customers. Had two storage units.
Source:
Google
Responded on August 24, 2020
Lima, it is with sadness we hear about this! We truly want to make a difference! Please get in contact with us via our Storage King Australia Facebook page to give us a chance to make amends.
Storage King Altona North Management
June 19, 2020
Responded on June 22, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Altona North Management
February 27, 2020
I strongly recommend going with these guys,they are so helpful and a pleasure to deal with.They follow up and make you feel like a valued customer.
Source:
ReviewPush
Responded on March 2, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Altona North Management
February 27, 2020
I absolutely recommend this place,they follow up the quote on line and try to help in every way,very nice people and great customer service.
Source:
Google
Responded on March 2, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Altona North Management
February 1, 2020
My experience with these guys is that they send you the invoice 7 days late telling you in 3 days they will lock you out and charge additional fees.
3 days is not a reasonable time of notice especially if your income is monthly (even fortnightly this would not be fair).
They proceeded to lock me out of my storage during a time I had been slowly moving items out over the last 2 weeks.
When I came with bolt cutters to remove the lock they illegally placed on the shed, they called the police telling them I was threatening and abusive... this was not the case.
These people create problems with unfair practices and they try to bully you into paying for it by withholding your items.
I overheard the lady say to a friend in store the number of evictions had been stressing her out... so this seems to be a common problem at this site.
Do NOT use this company!! I cannot emphasize this enough.
Source:
Google
Responded on February 5, 2020
Hi davo M, We will have management look into this situation to avoid possible confusion in the future.
Storage King Altona North Management
September 20, 2019
I didn't realise the whole process was going to be that easy.
Source:
ReviewPush
Responded on September 22, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Altona North Management
September 19, 2019
Very nice customer service! Everything was explained in detail, demonstrated and easy to understand.
Source:
Google
Responded on September 23, 2019
Thanks for the great review, shane. It was a pleasure serving you as a customer.
Storage King Altona North Management
July 11, 2019
Very friendly staff and easy to deal with. The Move In Truck they provided me with was so easy to drive and Joan made sure I had everything I needed to make the process as stress free as possible. Highly recommended.
Source:
Google
Responded on July 12, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Altona North Management
May 23, 2019
Can't speak more highly of the super team there at Storage King Altona North. Bellamy and Natasha at that branch is expremely helpful and understanding our needs. They are flexible and very happy to help. Definitely one of the best Storage King branches that i ahve dealt with! Will definitely recommend!
Source:
Google
Responded on June 3, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Altona North Management
May 27, 2016
Recommended
The truck i had (a 2 tone truck) wasnt the right height to use the loading dock effectively, but I have been using it for about 12 months and is working well. like the fact they have trolleys, palet jacks, etc available to use.
Source:
Facebook
May 25, 2016
Easy to access staff is very friendly and awesome security and reasonable price.
Source:
Google
April 11, 2016
Service is impeccable. The whole moving experience has been bearable purely as a result of the professionalism and knowledge of the team (Sally Doig and Glen) at Storage King Brooklyn. The Facility Manager Sally Doig has outstanding service experience and made booking storage and transport effortless. As a Sales manager myself I can only hope that my team can aspire to the level of efficiency and attention to detail as Sally Doig has shown. A valuable asset to any company. Thank you Sally Doig.
Rose e
Source:
Google
April 22, 2013
Can't believe they still dont have online payment options. Its not convinient to phone during working hours to pay my bill. Please sort this out.
Source:
Google
Responded on February 23, 2015
Hi Simo, Since your post we now have an online payments platform, and we’re working with our software supplier so we can implement more online services. :)
Storage King Altona North Management
September 12, 2012
Storage King at Brooklyn offers the ultimate in helpful friendly service, such a rare thing in todays world. It is such a pity the Banks & other service industries cannot follow the fine example set by Sharlene & Kylie. These 2 ladies deserve double their salary and I can thoroughly recommend SK to anyone for friendly service, be it on the telephone or personal, cleanliness and efficiency to anyone.
Clive Pattie JP
Source:
Google
