What customers say about us
- 76 Reviews
Most Recent Reviews
- 76 Reviews
November 17, 2021
Have used the Beenleigh branch a lot over many years and all the staff have been.very helpful to me. Good size units at a reasonable rate.
Source:
Google
Responded on November 21, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Beenleigh Management
September 28, 2021
The guy at the desk was really rude. Needs to take a course on working politely with the public.
Source:
Google
Responded on August 24, 2021
Hi Sandra, Thank you!
Storage King Beenleigh Management
August 6, 2021
Responded on August 9, 2021
Dear tennille, We really appreciate you taking the time to share your rating with us.
Storage King Beenleigh Management
July 20, 2021
Difficult to deal with. Very unhelpful when our caravan was broken in to while in their “secure “ yard. I can not recommend this place, from my experience the staff don’t know much about running the place. My advice would be to find somewhere else.
Source:
Google
June 10, 2021
They r really great. Staff r really helpful and friendly. Thankyou Storage King Beenleigh
Source:
Google
Responded on June 16, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Beenleigh Management
June 3, 2021
I love storage King.. the customer service is also fantastic
Source:
Google
Responded on June 8, 2021
Hi Renee, Thank you for the great review!
Storage King Beenleigh Management
November 16, 2020
Minus 5 stars
Just popped in to buy a mattress cover and tape.Finally got served after waiting 10 mins in the heat because the door was locked
Served by maybe the rudest person.
Needs to be sent on a customer service course. Was going to store with you guys.no way in the world
Source:
ReviewPush
Responded on November 17, 2020
Mark, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Beenleigh Management
October 6, 2020
Responded on October 7, 2020
Hi Fay, Thank you!
Storage King Beenleigh Management
October 6, 2020
Responded on October 7, 2020
Hi Fay, Thank you!
Storage King Beenleigh Management
June 9, 2020
Responded on June 10, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Beenleigh Management
June 9, 2020
Responded on June 10, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Beenleigh Management
May 24, 2020
Very nice people to deal with. Excellent service
Source:
Google
Responded on May 28, 2020
Hello Alan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Beenleigh Management
May 24, 2020
Very nice people to deal with. Excellent service
Source:
Google
Responded on May 28, 2020
Hello Alan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Beenleigh Management
May 10, 2020
Recommended
Helpful, Friendly service
Source:
Facebook
Responded on May 25, 2020
Hello Pamela, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Beenleigh Management
May 10, 2020
Storage King are such nice and thoughtful people Thankyou for your help
Source:
Google
Responded on May 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Beenleigh Management
May 10, 2020
Storage King are such nice and thoughtful people Thankyou for your help
Source:
Google
Responded on May 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Beenleigh Management
February 6, 2020
Always do their best - always clean tidy, helpful. Dropped in today, raining. My mobile died, but made some calls for me to help out with the timing of the moving co to dodge showers. Basically, just the same as every other visit. Never trying to nickel and dime, and the costs of locks and package material is always a bit less than Bunnings
Source:
ReviewPush
Responded on February 6, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Beenleigh Management
February 3, 2020
Would just like to say thank you to Merilyn & Mark from Storage King Beenleigh for all their support in organizing a storage shed for us. They were so helpful and the storage sheds are lovely and clean. Great team work!
Source:
ReviewPush
Responded on February 4, 2020
Thanks for the great review, Maz. It was a pleasure serving you as a customer.
Storage King Beenleigh Management
January 18, 2020
Good morning just like to place a big thank you in appreciation of the professional customer service we received at Storage King Beenleigh.It was an absolute please to do business with them from first contact,they were polite and very friendly not to mention there advice on sizing of shed we needed without wasting our money.We were shown the shed which was available ,being clean and fresh.The security is second to none with cameras surrounding the building and a coded security gate.Their customer service extended to offering their trailer to make our transition even easier.The access hours are fantastic especially for people like ourselves who need access before and after normal business hours.So a giant thank you to Mark and staff for being who you are.
Regards
Marge
Source:
Google
Responded on January 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Beenleigh Management
January 18, 2020
Good morning just like to place a big thank you in appreciation of the professional customer service we received at Storage King Beenleigh.It was an absolute please to do business with them from first contact,they were polite and very friendly not to mention there advice on sizing of shed we needed without wasting our money.We were shown the shed which was available ,being clean and fresh.The security is second to none with cameras surrounding the building and a coded security gate.Their customer service extended to offering their trailer to make our transition even easier.The access hours are fantastic especially for people like ourselves who need access before and after normal business hours.So a giant thank you to Mark and staff for being who you are.
Regards
Marge
Source:
Google
Responded on January 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Beenleigh Management
January 12, 2020
So simple and easy to sign up, the staff was so friendly ! they had a perfect unit size available and the access and security is well worth the affordable price, love the deals they had going at the time too. Thankful they were recommended to me by family x
Source:
Google
Responded on January 13, 2020
Hi Jasmine
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Beenleigh Management
January 12, 2020
So simple and easy to sign up, the staff was so friendly ! they had a perfect unit size available and the access and security is well worth the affordable price, love the deals they had going at the time too. Thankful they were recommended to me by family x
Source:
Google
Responded on January 13, 2020
Hi Jasmine
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Beenleigh Management
January 8, 2020
Great help with everything. Most helpful. Merrily was just great. Happy and joyful.
Source:
ReviewPush
Responded on January 8, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Beenleigh Management
January 2, 2020
Great rates and friendly service. Highly recommend.
Source:
Google
Responded on January 7, 2020
Hi russ
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Beenleigh Management
January 2, 2020
Great rates and friendly service. Highly recommend.
Source:
Google
Responded on January 7, 2020
Hi russ
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Beenleigh Management
December 11, 2019
Initially set up storage quickly on short notice, but after that the fees kept increasing for different reasons. Was told to accept the 'admin setup fee', (thought it was compulsory). Came with all these boxes etc. I actually didn't want.
Charge by the month so if you leave half way through month you are still paying.
Every time I called I spoke to someone new, or filling in and my options were not entered properly.
I just did not enjoy this experience at all, would not recommend. Paid $120 per month for one of their smallest units. Was half the size of a 1 car garage. No insurance with that either, that's extra.
Source:
Google
Responded on December 13, 2019
Dear Mandy, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We are happy to reach out to you directly and we hope to find a solution than makes you smile.
Storage King Beenleigh Management
December 11, 2019
Initially set up storage quickly on short notice, but after that the fees kept increasing for different reasons. Was told to accept the 'admin setup fee', (thought it was compulsory). Came with all these boxes etc. I actually didn't want.
Charge by the month so if you leave half way through month you are still paying.
Every time I called I spoke to someone new, or filling in and my options were not entered properly.
I just did not enjoy this experience at all, would not recommend. Paid $120 per month for one of their smallest units. Was half the size of a 1 car garage. No insurance with that either, that's extra.
Source:
Google
Responded on December 13, 2019
Dear Mandy, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We are happy to reach out to you directly and we hope to find a solution than makes you smile.
Storage King Beenleigh Management
September 19, 2019
Responded on September 20, 2019
Hi Victoria
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Beenleigh Management
September 19, 2019
Responded on September 20, 2019
Hi Victoria
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Beenleigh Management
May 15, 2019
Cannot praise these guys enough, friendly, helpful, informative, made our move so much easier by working with us and offering solutions that worked, I Have to state that Glen (I think his name is) the manager is a fantastic asset to this company and I hope he is appreciated by the owners as much as he is by my wife and myself.
Source:
Google
Responded on May 16, 2019
Thanks for the great review, Bryan. It was a pleasure serving you as a customer.
Storage King Beenleigh Management
April 29, 2019
Half star if I could. They run a "promotion" and I got 99 dollars per month. Only three month later the price went up to 115 without any other option. I mean, really?!
I would not trust them, I have knowledge of mates paying same 99 dollars and they still advertise and promote 99 dollars if you cal,l the office. Totally disrespectful, unprofessional, I believe illegal and feels just like being ripped off. Shame for the staff working there Mr Dodd.
Source:
Google
Responded on April 30, 2019
We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: https://dashboard.reviewpush.com/23929499/i
Storage King Beenleigh Management
March 24, 2019
Awesome service, very affordable, great location and ease of access, all unit spaces are clean. Mark and Glen are great, always very helpful with anything. We have stored in the past, are currently and will again if needed.
Highly recommend :)
Source:
ReviewPush
Responded on March 25, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Beenleigh Management
March 24, 2019
Fantastic facility!! 10/10 for service, affordability, location, ease of access, cleanliness. Mark and Glen are great, always very helpful. We have come back time and time again. Highly recommend :)
Source:
ReviewPush
Responded on March 25, 2019
Hello Wesley, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Beenleigh Management
March 6, 2019
Staff are amazing and very helpful. Couldn't find a better service with value for money storage. Been with storage king 4 and a half years and couldn't be happier.
Source:
Google
Responded on March 7, 2019
Hello Tracy, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Beenleigh Management
March 4, 2019
We use Storage King to store items required for a once a year event - the charges are excellent and service is great - they have been nothing but helpful
Source:
Google
February 28, 2019
Have had a storage shed here for over 3 years now for business and the service given by Mark and Glen has been outstanding -that is why we continue to have a storage unit here. The guys go out of their way in helping us with deliveries and items to be picked up by couriers and always notify us of items delivered - much appreciated!
Source:
Google
Responded on March 4, 2019
Thanks for the great review, devinda01. It was a pleasure serving you as a customer.
Storage King Beenleigh Management
February 21, 2019
I was recently talking to a client of mine and they informed me that when they had their items in storage at this facility there was someone living in one of the sheds. Very unprofessional. I would recommend going to storage king at a different facility. They where confronted by the man on one occasion and was not a pleasant experience. I am sharing this on behalf of my client who wishes to remain anonymous but has a photo to prove it.
Source:
Google
Responded on February 24, 2019
Brian, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately. Can you please get in touch via messanger with the Storage King Australia Facebook page to continue the communication
Storage King Beenleigh Management
August 14, 2018
Reserved a unit over the phone yesterday and was told I needed to allow 15-20 minutes to do the paperwork this morning before work. Arrived at 8.25 and told the very arrogant man on reception I had to leave at 9. He told me I would have to come back later when I had more time cos it would take longer. He rudely told me that I should have done it yesterday. Do not use this place he is very rude and there is no customer service. Big loss for them I work in real estate and am always asked for storage recommendations!!
Have now gone somewhere else - paid more but awesome service!!
Source:
Google
February 18, 2018
ABSOLUTELY DISGRACEFUL!! I was one day late with a monthly payment on a shed I had been renting for over a year they cut off my padlock and removed my property and destroyed it.. I had a filing cabinet full of irreplaceable photos, letters from family that are no longer here and alot of other items I can never replace.. They said I removed some of my other items a week before and it was the only item left thought it was abandoned.. After one day of late payment broke into my unit and made that decision with out even as much as a phone call.. These people are absolute scum DO NOT TRUST YOUR STUFF HERE IT IS NOT SAFE!!!!!
Source:
Google
Responded on June 3, 2018
Hi Alexander, this sounds rather odd and is certainly out of line with standard Storage King practice. Could you please contact 1800 100 700 and ask to be put through to our Customer Support Team who will investigate your claim. Regards Storage King
Storage King Beenleigh Management
August 13, 2017
Recommended
Great service by the guys here!! Very happy with my experience :)
Source:
Facebook
July 29, 2017
Excellent service and very friendly staff.
Quick and easy to store anything for as long as you need.
Source:
Facebook
July 24, 2017
Fabulous service and facility. Nothing was ever any trouble - we extended our lease at short notice and were able to pay upfront to save some $$$. Staff were always extremely helpful and friendly. Highly recommended.
Source:
Google
June 23, 2017
Great, friendly service. Shed is much bigger than anticipated. Courtesy trailer is a nice touch. Very happy customer :)
Source:
Google
January 6, 2017
Excellent customer service, staff is always very friendly and helpful. Storage facilities always kept clean.
Source:
Google
November 16, 2016
Great people. Excellent storage prices & rat free & rain free so it's great. Worked well for me for 4 years.
Best storage place on GC
Source:
Google