What customers say about us
- 35 Reviews
Most Recent Reviews
- 35 Reviews
February 9, 2022
I stored my furniture here for about 14 months and while the storage was fine their customer service is not. Over that time the price increased substantially from under $120 to over $150. The other thing is that l vacated the storage container earlier than the period of my last months rent and was due a $90 credit which l am still waiting for 5 weeks after the fact. I have probably called 4 times to see what is happening with it and l am told "the accounts appartment is dragging there feet, nothing to do with me". It is absolutely apalling! I understand it is not a lot of money but it is common decency and good customer relations to return money that is owed promptly. I say go somewhere else. They do not deserve your business.
Source:
Google
Responded on March 4, 2022
Hi Jo, We are very sorry to hear that you were dissatisfied with your experience at Storage King Bulleen recently.
Our team at Bulleen have strived to follow policy while assisting you in a difficult situation. We will follow this up with our team to ensure we are able to process your refund correctly.
Storage King Bulleen Management
September 16, 2021
Responded on September 20, 2021
Hi Steve, Thank you!
Storage King Bulleen Management
March 10, 2021
Friendly and knowledgeable staff.
Source:
Google
Responded on March 15, 2021
Hi Nathan, Thank you for the positive feedback!
Storage King Bulleen Management
March 8, 2021
Responded on March 15, 2021
Hi Anthony, Thank you!
Storage King Bulleen Management
March 4, 2021
Wonderful experience from Storage King Bulleen. Amy is helpful, kind and does a great job. Customer service is 10/10. Thanks for your help and service for the last 6 months. Much appreciated.
Source:
Google
Responded on March 8, 2021
Hello Simone, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Bulleen Management
February 21, 2021
Very helpful and friendly staff at Bulleen. Jenny is a pleasure to talk to and helps to make everything stress free including choosing the correct size of storage for your things. Would definitely recommend!
Source:
ReviewPush
Responded on February 21, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Bulleen Management
February 11, 2021
Responded on February 16, 2021
Hi Tim, Thank you!
Storage King Bulleen Management
January 19, 2021
Online systems and quotes not working
Cannot acces detail information
Source:
Google
Responded on January 20, 2021
Dear Phil, we want to extend our sincerest apologies concerning all the issues that you have faced. Please feel free to reach out the store on 03 8808 1415 if you need further assistance.
Storage King Bulleen Management
September 2, 2020
Responded on September 4, 2020
Hi Chris, Thank you!
Storage King Bulleen Management
September 2, 2020
Responded on September 4, 2020
Hi Chris, Thank you!
Storage King Bulleen Management
July 23, 2020
Always a pleasure to deal with at Bulleen. Jenny is warm and friendly, nothing is too much trouble. The facility is clean and well run.
Source:
ReviewPush
Responded on July 23, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Bulleen Management
May 28, 2020
Responded on May 29, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Bulleen Management
May 28, 2020
Responded on May 29, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Bulleen Management
April 20, 2020
We were in a bind and needed to move our belongings quickly and easily and Storage King were able to accomodate our needs a big thank you to Amy.
Source:
Google
Responded on May 14, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Bulleen Management
April 20, 2020
We were in a bind and needed to move our belongings quickly and easily and Storage King were able to accomodate our needs a big thank you to Amy.
Source:
Google
Responded on May 14, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Bulleen Management
April 3, 2020
Jenny Is a always kind and helpful manager.
We are very happy to use the storage cause to her.
Source:
Google
April 3, 2020
Jenny Is a always kind and helpful manager.
We are very happy to use the storage cause to her.
Source:
Google
March 10, 2020
Amy at Bulleen was a delight to deal with. Got me into the exact right size storage unit with no fuss. Very helpful.
Source:
Google
Responded on March 13, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Bulleen Management
March 10, 2020
Amy at Bulleen was a delight to deal with. Got me into the exact right size storage unit with no fuss. Very helpful.
Source:
Google
Responded on March 13, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Bulleen Management
December 20, 2019
Thanks to Jenny for her advice and assistance in finding the right size storage. Very professional and good value. We have used the service now for several months and have no complaints.
Source:
ReviewPush
Responded on January 13, 2020
Hi Excellent
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Bulleen Management
September 30, 2019
Recommended
Last week I found myself in a bit of a jam. Having to look for last minute storage solutions I hadn't anticipated nedding storage and after getting the runaround by other providers, I contacted Jenny who went above and beyond what was her responsibility and not only looked after me but put me in touch with a moving company that was anle to pick up my stuff and take it too Storage King Bulleen.
So I highly recommend these guy's
Source:
Facebook
Responded on October 1, 2019
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Bulleen Management
November 16, 2018
Jenny and the team couldn’t be more helpful or friendly. A pleasure to deal with. Facility is clean and well organised.
Source:
Google
November 16, 2018
Jenny and the team couldn’t be more helpful or friendly. A pleasure to deal with. Facility is clean and well organised.
Source:
Google
November 13, 2018
Both Jenny and Nigel were fantastic in a highly stressful time for our family moving interstate and organizing our home. They responded quickly to our needs with additional storage options. Always helpful and courteous. A credit to your company.
Source:
Google
November 13, 2018
Both Jenny and Nigel were fantastic in a highly stressful time for our family moving interstate and organizing our home. They responded quickly to our needs with additional storage options. Always helpful and courteous. A credit to your company.
Source:
Google
July 14, 2017
Jenny the manager is extremely helpful. Customer service is second to none. Hard to find these days.
Source:
Google
July 14, 2017
Jenny the manager is extremely helpful. Customer service is second to none. Hard to find these days.
Source:
Google
June 2, 2017
Recommended
Storage king bulleen have been awesome. Staff very friendly and always helpful
Source:
Facebook
May 23, 2017
Bulleen storage king have been storing my mothers furniture between homes. It can be a very stressful period but the kind people working at Storage King made it a breeze. I can recommend them as a very friendly and reliable company. They are so helpful, courteous and offer outstanding advice and recommended a fantastic removalist company when it came to moving my mothers furniture into her new apartment. My mum felt her furniture and boxes of stuff were very secure and she could visit her stuff as often as she wanted. We bought bubble wrap, butcher paper and storage boxes directly from Storage King. Thank you Storage King at Bulleen for looking after my mum so well. It gave all our family peace of mind.
Source:
Google
May 23, 2017
Bulleen storage king have been storing my mothers furniture between homes. It can be a very stressful period but the kind people working at Storage King made it a breeze. I can recommend them as a very friendly and reliable company. They are so helpful, courteous and offer outstanding advice and recommended a fantastic removalist company when it came to moving my mothers furniture into her new apartment. My mum felt her furniture and boxes of stuff were very secure and she could visit her stuff as often as she wanted. We bought bubble wrap, butcher paper and storage boxes directly from Storage King. Thank you Storage King at Bulleen for looking after my mum so well. It gave all our family peace of mind.
Source:
Google
January 3, 2017
I asked for a quote 3 weeks ago, received a quote and was followed up by someone who works there. I said t was way to pricey. 3 weeks later and I've been called way too many times, get it together, stop being so pushy. Ridiculous. Get the hint.
Source:
Facebook
