What customers say about us
- 37 Reviews
Most Recent Reviews
- 37 Reviews
April 7, 2022
Excellent service from Carla who arranged everything from pickup at our home, delivered to Storage Kings and relocated a few days later to Bendigo. Absolutely no fuss at all and completely stress free for us. Thank you, Storage Kings.
Source:
Google
Responded on April 8, 2022
Hello Maurice, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Caroline Springs Management
March 26, 2022
Responded on April 8, 2022
Hi Lana, Thank you!
Storage King Caroline Springs Management
March 25, 2022
Great friendly service
Source:
Google
Responded on April 8, 2022
Hi Mel, Thank you!
Storage King Caroline Springs Management
March 19, 2022
Pretty disappointed to hire a Ute to move my belongings into my new storage shed only to turn up there, loaded & ready to unload today & find it locked with a lock that isn’t mine.
No phone call to inform me a lock will be put on my door for what reason I don’t know, I PAID for it so I should be able to access it.
Haven’t even moved stuff in yet & im far from impressed.
Source:
Google
Responded on April 8, 2022
Megan, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Caroline Springs Management
February 23, 2022
Unfortunately I have to leave after being a customer for over 10 years due to them always putting their prices up every year.
It's really sad on how loyalty means nothing and after I had spoken with management, still meant nothing but was more wanting to know what the competition was charging.
Very disappointed.
Source:
Google
Responded on March 6, 2022
Hi Sal, thanks for your feedback and loyalty over so many years. Unfortunately like many businesses, our cost of doing business also increase from time to time so rental increases are often unavoidable.
Storage King Caroline Springs Management
February 8, 2022
Amazing customer service. Harry and Sarah were both super helpful and very kind. They made the process much easier for me.
Source:
Google
Responded on February 9, 2022
Hi Tammy, Thank you for the positive feedback!
Storage King Caroline Springs Management
February 6, 2022
Harry at storage king was great but my experience was poor. There was a burst pipe or leak and some of my items got wet and mouldy. I had to throw out so much and storage king won't compensate. I have written in and will take it further. A lot of sentimental items are gone. Please do something about this storage king. I paid you to store my items safely plus a cleaning fee. Something needs to be done!
Source:
Google
Responded on March 16, 2022
Leeann, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Caroline Springs Management
January 4, 2022
Responded on January 19, 2022
Hi Eddie, Thank you!
Storage King Caroline Springs Management
November 21, 2021
Responded on November 21, 2021
Dear Peri, We really appreciate you taking the time to share your rating with us.
Storage King Caroline Springs Management
November 5, 2021
Responded on November 17, 2021
Hi Lee, thanks for your feedback. We’re known for our exceptional attention to detail, and we regret to hear that we missed the mark on this occasion. We’ll aim to do better next time.
Storage King Caroline Springs Management
October 31, 2021
Best friendly team ever. They helped me on every stage.
Thanks
Source:
Google
Responded on November 11, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Caroline Springs Management
October 3, 2021
The gentleman at Storage King Caroline Springs was amazing. He helped me with the size of Unit I required-which was perfect for what I needed and provide thorough though easy to follow instructions regarding entry and exit and lift usage etc.
Source:
Google
Responded on October 11, 2021
Hi Amanda, Thank you for the positive feedback!
Storage King Caroline Springs Management
September 27, 2021
Great service from Harry, he walked through the whole process clearly. Very clean storage and great pricing.
Source:
Google
Responded on September 30, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Caroline Springs Management
August 22, 2021
Very helpful and friendly staff.
Source:
Google
Responded on August 23, 2021
Hi Sally, Thank you for the great review!
Storage King Caroline Springs Management
August 16, 2021
Great storage place, easy to access and have a lot of equipment to help you move into the storage place
Source:
Google
Responded on August 24, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Caroline Springs Management
July 27, 2021
I must say the Lady that assisted me with my inquiries was absolutely lovely & very Kind made me feel very comfortable and welcoming which I appreciated. I HIGHLY RECOMMEND THEM.
Source:
Google
Responded on July 30, 2021
Thanks for the great review, Sasa. It is a pleasure to be of service.
Storage King Caroline Springs Management
May 17, 2021
Small storage units and definitely over priced
Source:
Google
Responded on May 19, 2021
Hi Darren, Thank you for providing us with your feedback. Our prices vary depending on unit size and location within the facility.
Unfortunately, we could not locate your name and contact information in our database. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Caroline Springs Management
January 17, 2021
Responded on January 18, 2021
Dear Margaret, We really appreciate you taking the time to share your rating with us.
Storage King Caroline Springs Management
August 18, 2020
The store and staff provided a 5 star service for all our storage needs. Highly recommended
Source:
ReviewPush
Responded on August 18, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Caroline Springs Management
August 11, 2020
I wouldn’t recommend going there especially to deer park storage kings I had things stolen from there and the manager is no help at all
If u need storage I reckoned you look else were unless you want things stolen ..
Source:
ReviewPush
Responded on August 14, 2020
Hello .., we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/31020684/i
Storage King Caroline Springs Management
December 3, 2019
Excellent service !!!"
Source:
Google
Responded on December 2, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Caroline Springs Management
November 20, 2019
We used this facility for about 6 months. Absolutely wonderful service. Our goods were placed securely. Staff were friendly and very helpful. Highly recommended storage place.
Source:
Google
Responded on November 24, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Caroline Springs Management
February 25, 2019
Phenomenal customer service. The storage spaces are clean, well priced with great security. What more could you want
Source:
Google
Responded on February 26, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Caroline Springs Management
July 26, 2018
Opening time is 8.30am. I'm moving my stuffs and I the gate is closed(yes, i am waiting at the right gate), nobody is in the office. Poor service!
Source:
Google
February 24, 2018
Welcoming,helpful and very professional people. At first I was very worried and anxious about my belongings being able to fit in the size I chose, staff assured me that they were going to accommodate my belongings with providing more space if needed.
Very happy ending with everything fitting into one shed. Great experience would recommend to anyone. King storage deer park thank you!
Source:
Google
September 18, 2014
I had great experience in this storage. I am really grateful to one of its lovely staff, Sally, for her helps. My problem couldn't be solved without her assisstance. She is the best. Thank you Sally ;)
Source:
Google
November 4, 2013
CARAVAN STORED IN HANGAR TYPE FACILITY FOR THE PAST SEVERAL MONTHS. LOCATION, UNDERCOVER, SECURITY WITH FRIENDLY, EFFICIENT STAFF MADE OUR CHOICE EASY ALONG WITH PEACE OF MIND. STORAGE COSTS ARE REASONABLE.
Source:
Google
November 4, 2013
Our business has grown rapidly and as a result we have ran out of storage space. We found Storage king Caroline Springs to be the ideal location for our storage needs. The facility is clean and accessible and our staff can access our belongings at anytime with no fuss. The site is secure and the staff are friendly. I would recommend Storage King for all your storage needs.
Source:
Google
November 3, 2013
I have been a customer of Storage King, Burnside/Westwood Drive for a few years now. I used to have 2 storage facilities that I have now right-sized to One. In my years with Storage King, I have always been delighted with good customer service, staff willing to help and a clean, neat and tidy environment to store my personal effects in. Never have I seen a degrade in the quality of my belongings that is welcoming. I am also a regular customer of their retail store that offers packing boxes and good quality duct tape that is better in quality than Bunnings/Masters. I continue to enjoy the great custom that Sally offers over these years (incl when she was the store manager a few years ago before she took a break). The reason why I haven't given the store a 5 star is because I feel the price can perhaps be discounted a tad bit but then again I am a consumer who always loves a bargain! :)...thanks, Pat Banerjee
Source:
Google
October 30, 2013
Clean and uber secure facility with lots of parking and 24/7 access. Been here a few months and we wish we had found this facility sooner.
Good rates, great facilities.
They even has a truck you can drive on a normal licence available for a reasonable rate to move with.
Staff is always friendly, courteous and always willing to help out where they can.
I've been using facilities like these for 10 years and this is best I've found.
Source:
Google
October 30, 2013
I currently have my furniture stores at storage king caroline springs. The unit is eaily accessable amd staff always friendly. The courtasey truck was also very convenient to move everything in.
Source:
Google
October 30, 2013
I have been a customer of Storage King Deer Park for a few years now. After careful evaluation of other facilities within the area, I decided to go with them. They met all the criteria for a good storage facility. They have excellent security measures, ease of access, variety of unit sizes to cater to my future needs, the facility and units are tidy and well managed, friendly and approachable staff, and the contracts are straight forward with no hidden agendas. I highly recommend them.
Source:
Google
October 30, 2013
The staff are friendly and helpful, they explain everything for you the spaces are great there is plenty of ventilation which is a good thing.
There is ample parking space and access at anytime is always great. The security features are also a great advantage.
Source:
Google
October 29, 2013
As our business has expanded, we have ran out of storage space. We found Storage king Caroline Springs to be the ideal location for our storage needs. The facility is clean and accessible and our staff can access our belongings at anytime with no fuss. The site is secure and the staff are friendly - i have no hesitation recommending Storage King for all your storage needs.
Source:
Google
February 21, 2013
I recently sold my house and needed boxes urgently. Both Sally and Harry were very helpful and polite they even helped me carry the boxes to the car. If any time comes i might need storage i would have no hesitation storing with them.
Source:
Google
