What customers say about us
- 65 Reviews
Most Recent Reviews
- 65 Reviews
September 2, 2021
Responded on September 7, 2021
Hi John, Thank you!
Storage King East Geelong Management
August 2, 2021
Good so Far
Source:
Google
Responded on August 5, 2021
Dear Dianne, We really appreciate you taking the time to share your feedback with us.
Storage King East Geelong Management
August 1, 2021
Easy to use. Lifts and equipment was available to help to get things from trailer to room.
Source:
Google
Responded on August 5, 2021
Hi DarklightGamingTV, Thank you for the positive feedback!
Storage King East Geelong Management
June 28, 2021
Very helpful staff great service and excellent customer service
Source:
Google
Responded on June 30, 2021
Thanks for the great review, Keith. It is a pleasure to be of service.
Storage King East Geelong Management
June 26, 2021
Communication excellent. Staff very helpful and friendly. Recommend them highly.
Source:
Google
Responded on June 28, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King East Geelong Management
June 20, 2021
Agree
Source:
Google
Responded on June 22, 2021
Hi Kenneth, Thank you for the feedback!
Storage King East Geelong Management
August 12, 2020
Responded on August 16, 2020
Hi David, Thank you!
Storage King East Geelong Management
August 12, 2020
Responded on August 16, 2020
Hi David, Thank you!
Storage King East Geelong Management
January 31, 2020
Very attentive service and quick signup. I was a previous tenant for about 6 years a while back. We needed a storage unit fast but there was nothing available at the time of my query last week. Bindi and Chris worked hard to get a space ready for me and were able to arrange it within 24 hours. The signup was quick & painless.
Source:
Google
Responded on February 12, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King East Geelong Management
January 31, 2020
Very attentive service and quick signup. I was a previous tenant for about 6 years a while back. We needed a storage unit fast but there was nothing available at the time of my query last week. Bindi and Chris worked hard to get a space ready for me and were able to arrange it within 24 hours. The signup was quick & painless.
Source:
Google
Responded on February 12, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King East Geelong Management
January 11, 2020
Do not recommend this company unfortunately my issue was not resolved as it should of been and i lost all of my late mothers items due to the staff going against what they had said and as a result i now have nothing of my mothers or grandmotherds ! Please Beware !!! The Management and Head Office Staff are the rudest and degrading people i have ever dealt with in any business and yes i have taken this further !
Source:
ReviewPush
Responded on January 12, 2020
We're sorry that we missed the mark with your experience. We will have our customer service team look into this immediately.
Storage King East Geelong Management
December 7, 2018
Recommended
Amazing helpful staff and great access to storage units. Thank you (5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️)
Source:
Facebook
June 27, 2017
Excellent storage facility and management team.
From the outset, Chris & Bindi provided clear explanations on the 'storage process'. Great to deal with such friendly, competent and helpful Staff.
Ease of access into and out of this secure storage facility.
Areas inside and out kept clean and vermin free.
Appreciate the well positioned & sizeable access lifts, and internal lighting, in the amply wide corridors separating the rows of storage units.
Plus could purchase at reasonable price - boxes, bubble wrap, butcher paper, packaging tape - to help with the move into the storage unit. Even had extra large picture & mirror boxes.
Hassle free self storage.
Source:
Google
June 27, 2017
Excellent storage facility and management team.
From the outset, Chris & Bindi provided clear explanations on the 'storage process'. Great to deal with such friendly, competent and helpful Staff.
Ease of access into and out of this secure storage facility.
Areas inside and out kept clean and vermin free.
Appreciate the well positioned & sizeable access lifts, and internal lighting, in the amply wide corridors separating the rows of storage units.
Plus could purchase at reasonable price - boxes, bubble wrap, butcher paper, packaging tape - to help with the move into the storage unit. Even had extra large picture & mirror boxes.
Hassle free self storage.
Source:
Google
June 4, 2017
This was my first experience using a storage favcility. Chris were very helpful. His customer service skill was excellent. I highly recommend the East Geelong Storage King facility for anyone needing additional secure storage.
Source:
Google
June 4, 2017
This was my first experience using a storage favcility. Chris were very helpful. His customer service skill was excellent. I highly recommend the East Geelong Storage King facility for anyone needing additional secure storage.
Source:
Google
March 23, 2017
Inexpensive after a large search in the region, organised, friendly and accommodating without being pushy.
Source:
Google
February 2, 2017
The two staff members are so helpful. I spoke to Bindi on the phone, after ringing 3 other storage companies and it was her friendly and helpful professionalism that made me decide to go with storage king in east Geelong. On our moving day Chris couldn't have been more helpful. Gave me full details on how the system works, how to gain entry, what to do when using the Self storage facility to store and remove our belongings, how to use the elevator to the first floor units. Also gave me a good rate. Highly recommend This business.
Source:
Google
November 2, 2016
Chris & Co, Newcomb, are, to me & mine, THE storage kings. Chris was a true gentleman from the moment we met & before that , with my daughter who did the research for me. Chris was kind, compassionate & so so helpful throughout a very stressful time, going, I'm sure, way beyond his employment remit in order to make a very difficult time as simple as he could. Thank you so much Chris, Diane, Ella & baby James.
Source:
Google
September 5, 2016
Very efficient and friendly staff! All questions answered thoroughly and with a smile!
Source:
Google
August 4, 2015
Chris was extremely helpful on helping me work out what size unit I would need and I love the fact that even though the unit is on the second floor it is easy to access. Extremely pleased with the security.
Source:
Google
July 9, 2015
Chris was very helpful and explained everything thoroughly and showed me the various sizes of storage units. He discussed what I have to store and how that might fit in the unit best. He even swept the unit to ensure it was totally clean before I stored everything.
A really tidy operation with extremely helpful staff!
Source:
Google
June 9, 2015
Excellent service.
For those that are on the upper level, the goods lift makes it easy. Even if you are shifting stuff on pallets.
Source:
Google
January 28, 2015
amazing how such a difficult part of relocating can be turned into such an easy one. hassle free and nothing is too much trouble. excellent service.
Source:
Google
November 17, 2014
I am beyond impressed! Everything has exceeded my expectation. As someone who had never used storage before, I was expecting the process to be much more difficult. However, the staff there (in particular, Chris) made everything super simple. I was surprised at how pristine the storage space was and the price seemed almost too good to be true. Will definitely use their services again in the future and will recommend them to everyone I know. The best customer service I have received in a long time. A+++!
Source:
Google
October 17, 2014
I am a current customer and have been for 7 months so far. The dealings/communication is just so easy - there are never any problems or difficulties, it makes life very uncomplicated. My brother and I shopped around re-storage facilities and we chose 'King East Geelong' because they were very helpful and accommodating. We were concerned regarding times, that we would get to the storage facility within its opening hours (because of the distance travelling) but 'Storage King East Geelong' gave us an after hours number and someone would come. We didn't require that extra assistance in the end but it was nice to have that backup because with other storage facilities, we couldn't do that and with hire of truck etc, it would have been so much more stressful and expensive. The staff are very friendly and easy to talk to. I recommend Storage King East Geelong. It is very secure.
Source:
Google
October 10, 2014
We have used Storage King for the last 11 months. We have found the staff very pleasant to deal with. We have had access at most times as needed and the unit is very secure.
Thank you.
Source:
Google
October 9, 2014
I have been a customer for the last 3-4 years. I am very pleased with the new management team at this Storage King in East Geelong, who took over within the last 12 months. Chris has ensured that all of my enquiries are followed up and has provided exceptional customer service.
Source:
Google
October 9, 2014
Storage King East Geelong are always helpful, and will do whatever they can to assist. They made organising a storage area very easy, and pleasant experience.
Source:
Google
October 9, 2014
Have been a customer for a few years now and have not had a single issue. Always a friendly voice on the other end of the phone or when walking into their office.
Highly Recommended!
Source:
Google
October 8, 2014
Have not had a single problem! They had the space I needed and at a competitive cost (and I shopped around first!!)
I couldn't be happier!
They have also happily without fuss, put up with me losing my code. The security features included were well above what I expected!
Source:
Google