What customers say about us
- 43 Reviews
Most Recent Reviews
- 43 Reviews
December 3, 2023
Great service from staff, storage unit exactly as described. Easy access. Very happy
Source:
Google
Responded on December 4, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Frankston Management
November 27, 2023
Amazing customer service by Kerry and Jason - responsive, proactive and helpful.
Source:
Google
Responded on November 27, 2023
Thanks for the great review, Amelia. It is a pleasure to be of service.
Storage King Frankston Management
September 27, 2023
Responded on September 28, 2023
Hi Denis, Thank you!
Storage King Frankston Management
August 28, 2023
Excellent service, responsive to enquires and quick to provide info. This was a quick and easy engagement, the staff are knowledgable and freindly.
Source:
Google
Responded on September 1, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Frankston Management
July 23, 2023
Staff are so friendly. Storage easy to access. Great price for getting spare room usable again
Source:
Google
Responded on July 24, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Frankston Management
July 17, 2023
Very quick and great service highly recommend this storage to others thank you Jason for taking great care of the storage we needed
Kind regards Leanne Roa and Terry.
Source:
Google
Responded on July 18, 2023
Hello Leanne, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Frankston Management
June 23, 2023
Responded on June 26, 2023
Hi Rosemary, Thank you!
Storage King Frankston Management
June 7, 2023
After 19 years renting my unit I was given 60 days to vacate. I am 69 and have health and mobility issues.
As I haven't found another unit yet that I can afford I needed storage. Kathy and all the team at Storage King were fantastic and went to great detail to help me on size, price, insurance etc.
They didn't rush me to make a decision it is a pleasure dealing with them.
Thanks to Kathy and staff.
Source:
Google
Responded on June 8, 2023
Hello Chrissy, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Frankston Management
April 14, 2023
Not being able to find a rental, I had no option but store my life away, I took pot luck and drove up to storage king in Frankston, I walked in the office and Michelle was just wonderful, she showed me around the sight, and I made a choice, I went back 2 days later walked in the office and met Jason he was fantastic to,we went thru the paper work I signed up and I would definitely recommend storage king as an option to anyone wanting to store any items cheers lisa
Source:
Google
Responded on April 18, 2023
Hello Lisa, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Frankston Management
March 26, 2023
First dealing with Storage King in Langwarrin and we were very impressed with the staff communication, attitude and attention. The storage units are accessible, clean, well laid out and their rates are competitive.
I have no hesitation in providing this positive recommendation to them.
Source:
Google
Responded on March 28, 2023
Hello Andrew, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Frankston Management
March 6, 2023
Very courteous and helpful in finding the right storage for my needs. Highly recommend them
Source:
Google
Responded on March 7, 2023
Thanks for the great review, Kerry. It is a pleasure to be of service.
Storage King Frankston Management
February 25, 2023
Responded on February 27, 2023
Hi Wayme, Thank you!
Storage King Frankston Management
February 2, 2023
Responded on February 5, 2023
Hi Paul, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Frankston Management
January 10, 2023
Responded on January 10, 2023
Hi Trudy, Thank you!
Storage King Frankston Management
November 16, 2022
The staff are lovely people
Source:
Google
Responded on November 20, 2022
Hi Ethan, Thank you for the great review!
Storage King Frankston Management
September 21, 2022
Terrible. A simple request to downsize my storage footprint to assist with unforeseen financial difficulties was rejected. The proposal would have benefitted both parties and given the amount owing was $370 it would allowed me to catch up much easier than the cycle I have found myself. Whilst allowing Storage King to rent the larger space to another customer.
Instead, they do not want to assist its clients or accommodate unforeseen changes in circumstance but rather keep them in a financial cycle that may see them lose their belongings at auction.
Disgraceful.
Source:
Google
Responded on September 27, 2022
Dear Jordan, we want to extend our sincerest apologies concerning all the issues and financial difficulties that you have faced. Please feel free to reach out to us should you wish to discuss anything further, we would love to assist as much as we can. Thank you.
Storage King Frankston Management
September 21, 2022
Friendly Staff who are more than willing to help with any questions, good CCTV Surveillance, brilliant access hours extremely well kept and tidy site, with very competitive storage fees, I would recommend them to anyone
Source:
Google
Responded on September 25, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Frankston Management
July 12, 2022
I’m very impressed with the friendly service of the staff and the efficiency they show…
The entrance and exiting of the property is very secure and easy to use and very personal which I do like as well…
Thanks guys keep up the good work
Source:
Google
Responded on July 14, 2022
Thanks for the great review, Melinda. It is a pleasure to be of service.
Storage King Frankston Management
July 3, 2022
Responded on July 5, 2022
Hi les, Thank you!
Storage King Frankston Management
June 24, 2022
Thankyou to Jason for great customer service.
Source:
Google
Responded on July 5, 2022
Dear Karen, We really appreciate you taking the time to share your rating with us.
Storage King Frankston Management
May 13, 2022
Responded on May 30, 2022
Hi Marjorie, Thank you!
Storage King Frankston Management
February 14, 2022
Responded on February 21, 2022
Dear Rosie, We really appreciate you taking the time to share your rating with us.
Storage King Frankston Management
January 23, 2022
Great service from the staff at Storage King Frankston.. regular updates, very efficient.
I would always use Storage King.
Source:
Google
Responded on January 24, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Frankston Management
January 6, 2022
Responded on January 19, 2022
Dear Ryszard, We really appreciate you taking the time to share your rating with us.
Storage King Frankston Management
September 10, 2021
Very good service. Very prompt replies. Well organised. Had a tremendously positive experience.
Source:
Google
Responded on September 12, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Frankston Management
June 6, 2021
Lots of different size units and great prices.
Staff are extremely knowledgeable and helpful
Source:
Google
Responded on March 2, 2021
Dear Perry, We really appreciate you taking the time to share your rating with us.
Storage King Frankston Management
May 5, 2021
Very helpful staff with advice of packing options
Source:
Google
Responded on May 7, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Frankston Management
February 22, 2021
Responded on March 3, 2021
Hi Aaron, Thank you!
Storage King Frankston Management
February 21, 2021
Went to make basic enquiries. All questions answered without any issues.
Source:
Google
Responded on March 3, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Frankston Management
