What customers say about us
- 23 Reviews
Most Recent Reviews
- 23 Reviews
June 25, 2020
I used the parcelpoint service at StorageKing and I have to say the Manager Mariah is a great asset to the store. She was courteous, responsible and very polite. Wouldn't hesitate going back here.
Source:
Google
Responded on June 26, 2020
Thanks for the great review, Mu. It was a pleasure serving you as a customer.
Storage King Heidelberg West Management
June 14, 2020
Storage King are shifty! I rented a unit off them for 1 month for $125 then they charged me a Admin fee of $15.
When I moved my things out 5 days early and called them to end the lease they charged me an extra 9 days because they wanted 2 weeks notice for me to cancel. Which was $37
Now the cost Is $177 for the month which Is Very sneaky They also threatened me with ruining my credit score if i didn't pay
Source:
Google
Responded on June 15, 2020
Hi David, we would like to apologise for your negative experience at our store. It seems that there was a misunderstanding about the 14 day notice period and the admin fee that is part of your contract. We would like to learn more about your specific situation and make things right. What’s the best way to contact you offline? https://go.reviewpush.com/i/30297575
Storage King Heidelberg West Management
June 5, 2020
Very nice and helpful staff
Source:
Google
Responded on June 10, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Heidelberg West Management
October 1, 2019
Excellent service, good communicator, very pleasant and knowledgeable of product and facility.
Good to see a company promoting a young lady to manager. Well done Ms Mariah CURAVIC.
Her assistant, also ably assists with direction. Good to see the manager/ worker relationship that works.
Source:
Google
Responded on October 3, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Heidelberg West Management
August 14, 2019
Absolutely the best customer service. We recently sold our unit, so had to store all our furniture while staging it, then we purchased so had to then store everything in between settlement. The team went out of there way to assist us with the rental of two different storage units and gave us advise on how to best pack and deal with the removal companies. The pricing was really reasonable, be truck hire was so handy, the hours and access was great and we felt very safe. Totally recommend- FIVE STARS!!!
Source:
Google
Responded on August 15, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Heidelberg West Management
May 28, 2019
Great storage options and very helpful people to deal with.
Source:
Google
Responded on June 3, 2019
Hello Denny, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Heidelberg West Management
February 13, 2019
Extremley professional yet an adequate joviality offered by girl at reception every time i went to pick my package. Highly recommended!
Source:
Google
Responded on February 18, 2019
It was a pleasure serving you as a customer.
Storage King Heidelberg West Management
October 17, 2018
easy to acess the store, parking on the street, lady at counter was very nice and friendly.
Source:
Google
September 19, 2016
Great prices and helpful, friendly staff. A large automatic truck to help with your move in & out for a small charge of $1.50 per km travelled. Fantastic !!
Source:
Google
June 23, 2016
Very clean, Stacey is incredibly helpful and it's close to home. What more can I sat?
Source:
Facebook
May 30, 2016
anyone looking to store anything and everything I highly recommend storage King Heidelberg west, amazing staff with the upmost professional customer service, wouldn't trust my belongings with anyone else!
Source:
Facebook
April 16, 2016
Staff are very friendly and storage facilities are clean, safe and secure. Will recommend to family and friends!
Source:
Google
April 6, 2016
For those looking for a good storage facility, I can highly recommend Storage King and, in particular, Storage King Heidelberg West. I have been there over two years now and have been very satisfied with the facilities - clean, secure, easily accessible - and the service, which has always been courteous and considerate. The excellent rates which I have enjoyed are also a definite plus.
Unless you are looking for a free bar service with your storage - and good luck with that, if you are - Storage King Heidelberg West is definitely 5-star.
Source:
Google
February 7, 2016
This is my first time using a storage and I should say I was really impressed. The procedures were explained in great details. Secure place with indoor parking space very close to the storage units.
Source:
Google
January 5, 2016
The staff are excellent and readily available to help in anyway possible. It's such a smooth and easy process from beginning to end with Heidelberg West Storage King.
Source:
Google
November 22, 2015
Great staff, very helpful, handy location, easy to access and plenty of boxes for me to purchase!!!
Source:
Google
February 7, 2015
The staff at Storage Kind at Heidelberg West are absolutely fantastic. I was stressed and under a lot of time pressure at the time. They were very easy to talk to and went above and beyond their job description to make my life easy. The facilities and prices are great too. I am very grateful and would recommend them to anyone!!
Source:
Google
April 30, 2013
Very helpful staff, clean facilities and I got a great deal too! What more could you ask for. Highly recommended.
Source:
Google