What customers say about us
(4.6 of 5)
- 44 Reviews
Most Recent Reviews
(4.6 of 5)
- 44 Reviews
February 26, 2024
Joelle L
5/
5stars
Very friendly staff, nice clean units.
Would definitely recommend this place
Source:
Google
Responded on February 27, 2024
Thank you so much for your kind words, Joelle! We're delighted to hear that you had a positive experience with our staff . We appreciate your the time taken to post this review and look forward to welcoming you back in the future!
Storage King Maddington Management
February 3, 2024
Martin
4/
5stars
Responded on February 5, 2024
Hi Martin, Thank you!
Storage King Maddington Management
February 3, 2024
Fiona D
5/
5stars
Recently got a storage space sorted, had to move all my 1by1 apartment furniture into storage whilst I am living with a friend because i couldn’t find a place to live long term as yet.
Victor helped me look around at sizes of the storage spaces, was very helpful and communicative and prompt. Smooth and quick process of setting up everything. He also checked in that all was good when the removalists came to drop the furniture.
Think the only downside which is super minor is that there are no lights in the storage space itself. I bought a portable bunnings light for the space.
Would recommend to anyone!
Source:
Google
Responded on February 5, 2024
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Maddington Management
January 21, 2024
JIWON K
5/
5stars
This place is nice and clean and the staff are also kind
Source:
Google
Responded on January 21, 2024
Thanks for the great review, Jiwon. It is a pleasure to be of service.
Storage King Maddington Management
January 18, 2024
Murray N
1/
5stars
It all started well. But these guys are expensive and often increase your rate.
The manager Victor Lim is a little keyboard warrior. Email replies are not professional and downright disrespectful.
Do yourself a favor. Search a little more and find something cheaper with a better manager.
Source:
Google
Responded on January 23, 2024
Hi Murray, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Unfortunately, we are unable to get in touch you. Please reach out to us when you have a free moment.
Storage King Maddington Management
December 27, 2023
Dylan H
5/
5stars
Easy to organise and great price.
Definitely a secure area for my stuff too.
Source:
Google
Responded on January 2, 2024
Hi Dylan, Thank you for the positive feedback!
Storage King Maddington Management
November 20, 2023
Maxine T
5/
5stars
Great customer service and easy to relate to your requirements of storage. Secured premises accessible in & out with key pad access.
Source:
Google
Responded on November 20, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Maddington Management
November 15, 2023
Jodie
5/
5stars
Friendly and professional service.
Source:
Google
Responded on November 17, 2023
Hi Jodie, Thank you for the positive feedback!
Storage King Maddington Management
September 4, 2023
Rhonda K
4/
5stars
Very friendly and helpful.
Source:
Google
Responded on September 4, 2023
Hi Rhonda, Thank you for the positive feedback!
Storage King Maddington Management
August 25, 2023
Renu G
4/
5stars
Good size storage units
Source:
Google
Responded on September 1, 2023
Hi Renu, Thank you for the great review!
Storage King Maddington Management
July 17, 2023
Gabriella-Rose V
5/
5stars
Such an easy and hassle free experience, Victor was extremely helpful and had amazing customer service! Definitely recommend!!
Source:
Google
Responded on July 18, 2023
Thanks for the great review, Gabriella-Rose. It is a pleasure to be of service.
Storage King Maddington Management
May 30, 2023
Caroline L
5/
5stars
Great service. Thank you Victor for all you help and patience with me.
Source:
Google
Responded on May 30, 2023
Thanks for the great review, Caroline. It is a pleasure to be of service.
Storage King Maddington Management
April 14, 2023
khyla N
1/
5stars
A family member called and booked a truck for today and was told no pick up before 10 am and trucks need to be back by 4pm after her partner went to pick the truck up he was told it wasn’t allowed and trucks had to be picked up between 7am and 10 am however they don’t open until 9?, poor customer service and communication.
Source:
Google
Responded on April 18, 2023
Hi Khyla, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.
Storage King Maddington Management
March 28, 2023
David W
5/
5stars
victor wqs very helpful - was happy he put the truck back as i felt uncomfortable reversing it.
the moving truck was a absolute bonus - had the use of it for the whole day with free 50kms.
had to change storage sizes on the fly and victor was able to accommodate me without any issues.
thanks guys!
Source:
Google
Responded on March 28, 2023
Hello David, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Maddington Management
February 5, 2023
Annie F
5/
5stars
I have always been made welcome at Storage King Maddington. Ruby was my first contact and she helped me work out what I needed it nothing was too silly to ask and she took the time to guide me through what I had to know. Ruby is no longer at this office and I now see Victor and I feel he is excellent to talk to and makes me feel like he really does care. Nothing is too hard for him even when I get a little confused. Victor is very calming and very professional and takes time to have a chat with me when he is not too busy. I am in my 70's and I appreciate it when I am not rushed and although I am not there very often I do look forward to being greeted like a friend. Victor, I feel he is an asset to your business.
Source:
Google
Responded on February 5, 2023
Hello Annie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Maddington Management
January 24, 2023
Reynald R
5/
5stars
Responded on January 24, 2023
Hi Reynald, Thank you!
Storage King Maddington Management
January 3, 2023
Dennis f
5/
5stars
Alp good!
Source:
Google
Responded on January 8, 2023
Hi Dennis, Thank you for the great review!
Storage King Maddington Management
December 22, 2022
anurag s
4/
5stars
Responded on December 29, 2022
Hi Anurag, Thank you!
Storage King Maddington Management
October 18, 2022
Paper B
5/
5stars
Easy booking process
Source:
Google
Responded on October 23, 2022
Hi Paper, Thank you for the great review!
Storage King Maddington Management
September 19, 2022
Kirsty T
4/
5stars
Responded on September 20, 2022
Hi Kirsty, Thank you!
Storage King Maddington Management
August 21, 2022
Jason L
3/
5stars
Responded on August 22, 2022
Hi Jason Ludbrook, Thank you for providing us with your feedback, we will work to continuously improve our business and services
Storage King Maddington Management
June 12, 2022
CausticLasagne
5/
5stars
FABULOUS! Excellent service was offered a free month and complimentary moving truck that helped me a lot. Staff were polite and more than reasonable. The only negatives I would say is lack of directional signage and the lights don't come on after dark. Bring a torch.
Source:
Google
Responded on June 17, 2022
Dear Caustic Lasagne, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.
Storage King Maddington Management
May 8, 2022
trevor B
4/
5stars
Rates are fair. No upstairs which is great. Only problem was it was too dark. Couldn't see a light switch, but there was lights down the passage...they were off. Must have a torch or some light, as the actual storage holds are pitch dark when we went in after sundown...
Source:
Google
Responded on May 30, 2022
Hello trevor, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to give us your feedback.
Storage King Maddington Management
March 30, 2022
cEmmanuel s
5/
5stars
Responded on April 8, 2022
Hi cEmmanuel, Thank you!
Storage King Maddington Management
March 17, 2022
Margaret W
5/
5stars
Friendly crew and helpfull
Source:
Google
Responded on April 8, 2022
Hi Margaret, Thank you for the positive feedback!
Storage King Maddington Management
November 21, 2021
Mark C
5/
5stars
Great service clean and staff are very helpful and friendly
Source:
Google
Responded on December 6, 2021
Hi Mark, Thank you for the positive feedback!
Storage King Maddington Management
November 21, 2021
Annette H
5/
5stars
Super helpful and friendly staff, free use of a tail lift truck and competitive monthly prices - can't recommend these guys enough.
Source:
Google
Responded on December 6, 2021
Hi Annette, Thank you for the great review!
Storage King Maddington Management
November 16, 2021
Arshad K
5/
5stars
It was the best customer service I have ever experienced.
Ruby Hughes has gone above and beyond her responsibilities to help me get a quote for both storing and shipping the goods to me interstate.
She is the company's greatest asset, and Storage King should be proud to have a manager like her who reached out to Parcel King and got me a quote for my shipment.
Source:
Google
Responded on November 17, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Maddington Management
November 8, 2021
Bevan S
4/
5stars
All good
Source:
Google
Responded on November 16, 2021
Hi Bevan, Thank you!
Storage King Maddington Management