What customers say about us
- 56 Reviews
Most Recent Reviews
- 56 Reviews
May 10, 2022
Do not recommend Storage King.
The security of this facility is not up to safe or security standards.
The Main Gate remained open when leaving premises.
24 hour emergency number unattended no option to leave a message.
My Storage Unit was broken into and robbed of all contents.
When discovering my unit had been broken into I rang the 24 hour emergency number with no answer to my calls or no option to leave any voice message.
It took 10 days for Storage King to provide the CCTV footage evidence to the Police.
The padlock was cut staff failed to notice on daily walk through inspections.
The lack of Empathy from the Office lady and making a comment
" Well you should of taken out Insurance"
Your problem
I strongly Do Not recommend Storage King Osbourne Park
Source:
Google
March 25, 2022
Very helpful staff when booking the unit. Everything explained very thoroughly. Easy access to unit and all areas clean and safe. Trolleys readily available for moving goods from truck to unit.
Source:
Google
Responded on April 8, 2022
Hi Barbara, Thank you for the positive feedback!
Storage King Osborne Park Management
February 6, 2022
The receptionist is an amazing person with a very likable and friendly personality. She adds value to one's day and you really feel like working with that company.
Source:
Google
Responded on February 9, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Osborne Park Management
January 31, 2022
Had about $2000 worth of furniture damaged from mould due to a leaking roof which they have known about.
Fine print in their insurance policy means they're not liable for that sort of damage so I wasn't covered and had to replace everything myself.
When I complained about paying expensive storage fees for a leaking unit they gave me 50% off for one month which was $150.
Would not recommend.
1 out of 5 stars.
Source:
Google
January 27, 2022
Lynette helped me out with some last minute storage. She made it so easy and stress free and went above and beyond with her help. I highly recommend using this company if your looking for storage units.
Source:
Google
Responded on February 9, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Osborne Park Management
January 7, 2022
Received great service from Lynette at Storage King Osborne Park.
From day one Lynette was so helpful with helping us choose the right storage option for us, whole experience was very positive and super easy.
Because the storage facility is under cover you never get wet, one day it was pouring with rain and it didn’t effect us dropping stuff off which was great.
Vacating and closing our account was seamless too!
Will definitely use again in the future
Source:
Google
Responded on January 19, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Osborne Park Management
December 20, 2021
Excellent storage facilities , friendly helpful staff definitely will use again.
Source:
Google
Responded on January 18, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Osborne Park Management
December 19, 2021
Lynette is the most amazing person. Nothing is too difficult. Not only did she sort out our short term storage issues but found us a removalist when very few available at this time of the year. She is professional, knowledgeable, friendly, helpful and empathetic.
I cannot recommend her highly enough. Thankyou so much Lynette and Storage King.
Source:
Google
September 29, 2021
Moving storing is such can be be such an emotional and difficult task, however dealing Lynette has been an absolute joy. She is so personable, considerate, caring and goes that extra mile for the client. I can thoroughly recommend dealing Storage King Osborne Park and I'm sure all the staff are lovely, however we were lucky enough to get Lynette.
Source:
ReviewPush
Responded on September 30, 2021
Hello Margy, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Osborne Park Management
August 16, 2021
Staff member Lyneett is very helpful and very customer friendly. Wholesome a good experience, good facility with competitive prices in storage.
Source:
Google
Responded on August 17, 2021
Thanks for the great review, Anil. It is a pleasure to be of service.
Storage King Osborne Park Management
August 13, 2021
Excellent customer service. Easy access. Extremely friendly office staff
Source:
Google
Responded on August 5, 2021
Thanks for the great review, Spence. It is a pleasure to be of service.
Storage King Osborne Park Management
August 11, 2021
Haven’t ever had to use a storage unit and the service from Lynette in the front office was so helpful, I chose to use this company solely because she was so kind and understanding of my situation and tried to support me in every way she could. Not too expensive and such a great facility, easy and safe!
Source:
Google
Responded on August 17, 2021
Hello Azra, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Osborne Park Management
August 3, 2021
Moving is stressful enough, but this move I have done has been off the chart! Every single person I have dealt with at storage king has been so lovely. Louisa spent 3 hours with me on the weekend trying to find a unit that would suit my needs and not omly that she put me in touch with THE BEST removalists I have used since living in Perth. If anyone is looking for a great moving company do not hesitate to call A2B Removals. But Im going off topic
Then there was Lynette from Storage King - MY GOODNESS - I could have cried when she called me to say my furniture wasnt going to fit into the unit I have paid for - but she sorted it all out and Lynette - you truly have NO idea how very greatful I am. Thankyou all so very much - what an absoltuetly fantastic team at Storage King Osborne Park. I will be singing your praises forever more. Friendly, professional, so very helpful... i dont know what more i can say. Thankyou thankyou.
Source:
ReviewPush
Responded on August 4, 2021
Hello Jayne, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Osborne Park Management
July 30, 2021
Excellent customer service and price. The Manager, Lynette has a sense of humour and I felt taken care of. I was stressed entering but laughing on the way out. I made a friend.
Source:
Google
Responded on August 5, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Osborne Park Management
June 16, 2021
Responded on June 22, 2021
Hi Tarik, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Your feedback will help us do better next time.
Storage King Osborne Park Management
June 1, 2021
Highly recommend.
Source:
Google
Responded on June 8, 2021
Hi Lexy, Thank you for the positive feedback!
Storage King Osborne Park Management
May 3, 2021
Lynette from Osborne Park was extremely helpful and professional, no request was too difficult.
She went over and beyond and her service was impeccable. Thank you
Source:
ReviewPush
Responded on May 4, 2021
Hi Leonora, Thank you for the positive feedback!
Storage King Osborne Park Management
May 2, 2021
A huge thank you to Louisa at Osborne Park. We visited the site to view some storage options and Louisa was friendly, helpful and knowledgeable. We later booked a unit and we were so impressed with Louisa’s level of customer service and willingness to assist us. Would highly recommend!
Source:
ReviewPush
Responded on May 4, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Osborne Park Management
February 26, 2021
Louisa in Osborne Park was great. I spoke to her on the phone and visited the shop to explore my options. She was able to answer all my questions which relieved my stress and panic. So happy with the service.
Source:
ReviewPush
Responded on March 1, 2021
Thanks for the great review, Alaa. It is a pleasure to be of service.
Storage King Osborne Park Management
February 26, 2021
Responded on March 3, 2021
Hi Alaa, Thank you!
Storage King Osborne Park Management
February 10, 2021
Responded on February 16, 2021
Hi Chris, Thank you!
Storage King Osborne Park Management
December 13, 2020
Responded on December 15, 2020
Hi samer, Thank you!
Storage King Osborne Park Management
May 25, 2020
I had an awkwardly sized object to freight. I took it into the Osborne park store to find a box to fit it into. Thank you to the lovely lady who found the right solution for me and even carried the object back out to my car for me. This lady sure knows how to provide perfect customer service. Thank you!! 5 stars *****
Source:
ReviewPush
Responded on May 28, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Osborne Park Management
May 6, 2020
Responded on May 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Osborne Park Management
March 24, 2020
Commendation to the staff culture - all staff that I encountered over the last couple of years have been friendly and very helpful. The units are easy to get to and well organised.
Source:
Google
March 22, 2020
Lynette and Bree were great from start to finish, very helpful service. The access was great and the use of a truck to help move in is a nice touch.
Source:
Google
February 24, 2020
Great facility and service, very convenient location
Source:
Google
Responded on February 25, 2020
Hello Inna, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Osborne Park Management
January 8, 2020
I would like thank Lynette Gourlie manager of Osbourne park branch I had a very professional help in choosing the storage I required it made the move from Melbourne to Perth stressless . And pricing and storage facility excellent I will use again when needed And recommend Thankyou Lynette and your staff Vince
Source:
Google
Responded on January 9, 2020
Hi Bruno
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Osborne Park Management
October 1, 2019
Store manager is awesome! Very friendly & knows her stuff!!
Source:
Google
Responded on October 2, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Osborne Park Management
June 5, 2019
Fxxxing useless. Tried to drop Foxtel boxes off but it was closed with a sign saying ring this number because it is unattended. It took 30 minutes for someone to come
Source:
Google
Responded on June 7, 2019
Hi Brian
At Storage King, we try to maintain the highest standards of service, but clearly that's not what happened here. We are terribly sorry to hear about your experience. Please give me a call at your convinence. We would like to find out what we can do to win back your business.
Storage King Osborne Park Management
January 6, 2019
Storage King Osbourne Park have been amazing. It’s the first time I have used storage and they have set the bar for any future requirements.
Daniel and his team are some of the friendliest and easy to deal with people we in counted during our move. Helpful, efficient and knowledgeable.
I over quoted what I thought I needed online and they found me a cheaper solution that was perfect for our requirements.
I had a few quotes from other facilities before booking with Storage King Osbourne Park and found them competitively priced for what we were after.
Wouldn’t hesitate to recommend or use them again!
Source:
Google
December 6, 2018
Recommended
Great customer service, friendly and efficient.
Easily accessible, clean storage units that makes the chore of storing your excess stuff whilst getting your home ready for sale a breeze.
Source:
Facebook
Responded on December 6, 2018
Hi Margaret, thank you for the kind words and the recommendation. Regards
Storage King Osborne Park Management
December 4, 2018
Great storage facility and excellent customer service from the team.
Source:
Google
November 28, 2018
Dan and the team were super helpful and responsive from day 1. Clean facilities and super easy access. Would not hesitate to recommend and will definitely use again. Cannot fault the place!
Source:
Google
November 27, 2018
Great price (better than nearby places), friendly and helpful staff. Dan was excellent with our booking. Bree checked us in on the first day (which was a really stressful time for us as we were shifting inter-state) and totally relaxed us by being so calm, positive and helpful. Excellent customer service, great price, clean & safe storage, free trailer use and you can use the trolleys at the facility. Everything including boxes, bubble wrap & tape is there! Don't go anywhere else! My friend recommended this place to me and I'm so glad. Thanks guys!
Source:
Google
November 27, 2018
Great facility, great staff, great prices. Safe and secure, I've never felt like the security of myself or my belongings are in jeopardy.
Source:
Google
October 30, 2018
So affordable, very professional and quick to respond. My stuff has been safe , protected and sizes of containers are great. Would very much recommend
Source:
Google
October 29, 2018
Really attentive customer service, clean modern storage facilities and good security. I would highly recommend these guys!
Source:
Google
October 13, 2018
A great and convenient facility. Clean and well maintained. I like that I can access any time of the day or night. The staff are always helpful and friendly.
Source:
Google
September 17, 2018
Great place with plenty of space for trucks n trailers and very helpful being able to use the pallet trolly. staff were more than helpful and would defiantly use them again
Source:
Google
March 13, 2018
Super helpful and friendly staff (especially Brittany the front desk!) fair prices great value :)
Source:
Google
December 6, 2017
I got here and nobody came to see me, so ive called them on the number that is on the door, spoke with the call Center, they told me taht someone eas coming to help me, after 10 min i ve called them again, and they told me to wait again.
After 30 min waiting still nobody here, even being told that someone was supposed to come.
That was a great experience.
Source:
Google
September 29, 2017
Storage king have been so helpful with getting us started! We visited Britney this morning and she was extremely efficient and helpful getting us started!
Thank you!!
Source:
Google
September 27, 2017
A great storage set up. Conveniently located and very nice staff. Access by code 24/7, very secure, clean and tidy. Good communication and value for money. Highly recommended!
Source:
Google
September 25, 2017
Lisa is really professional and has gone out of her way to accommadate every need
Source:
Google
September 25, 2017
Great staff. Secure storage rooms i always feel safe here at night.
Source:
Google
