What customers say about us
- 100 Reviews
Most Recent Reviews
- 100 Reviews
September 23, 2021
I paid ahead for my unit. When I got there at 6am the pin/code didn’t work. 4 days later still doesn’t work. If it was not for the helpful staff that gave a. Emergency code I can not use it unless office hours. However, the emergency pin doesn’t enable the lights near my storage unit. It is extremely difficult to find thing or organise items in the dark.
Source:
Google
Responded on September 29, 2021
Dear VALDIMIR, we apologise for the inconvenience but we did have some technical issues. The Manager did their best to accommodate you during the time and that it has all been resolved now. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Rocklea Management
November 8, 2020
Called SK Rocklea to ask how much is it for a 6x3 storage. John, who answered the phone, asked how many bedrooms of comparable house is moving in, I replied about 3-4 bedrooms, then requested to go through the list of items I will be storing. I could not provide that as it is too much detail.
John said he can't help me with anything because I have not provided him the list of items I am going to store.
When I asked what his full name is he refused to give a full name, saying he doesn't have to provide that.
Not sure what is going on there, but I would not trust this place.
Source:
Google
Responded on November 20, 2020
Hi Daniel, sorry to hear about your negative experience. From our understanding, there was no vacancy in 6x3 units, so John was trying to assess alternate options and provide a tailored solution for you. We regret that this was not explained thoroughly, and sincerely apologise for missing the mark on this one. We have passed this feedback on, and should you wish to discuss this further our management team would gladly speak with you.
Storage King Rocklea Management
November 8, 2020
Called SK Rocklea to ask how much is it for a 6x3 storage. John, who answered the phone, asked how many bedrooms of comparable house is moving in, I replied about 3-4 bedrooms, then requested to go through the list of items I will be storing. I could not provide that as it is too much detail.
John said he can't help me with anything because I have not provided him the list of items I am going to store.
When I asked what his full name is he refused to give a full name, saying he doesn't have to provide that.
Not sure what is going on there, but I would not trust this place.
Source:
Google
Responded on November 20, 2020
Hi Daniel, sorry to hear about your negative experience. From our understanding, there was no vacancy in 6x3 units, so John was trying to assess alternate options and provide a tailored solution for you. We regret that this was not explained thoroughly, and sincerely apologise for missing the mark on this one. We have passed this feedback on, and should you wish to discuss this further our management team would gladly speak with you.
Storage King Rocklea Management
July 24, 2020
Have been storing our 'stuff' for some time. Always clean and the facility and our heirlooms are safe.
Source:
Google
Responded on July 28, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rocklea Management
July 24, 2020
Have been storing our 'stuff' for some time. Always clean and the facility and our heirlooms are safe.
Source:
Google
Responded on July 28, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rocklea Management
July 17, 2020
I have been offered a 3m x 1.5m storage unit for $89 per month for 6 months. Natalie and Maxine were very helpful and friendly in answering all my questions and concerns. Especially, I have been arranging all of these remotely from Melbourne. They made my move easier and also referred me to trusted removalist to transport my stuff from house to storage.
Thank you so much! I definitely recommend Storage King Rocklea.
Source:
Google
Responded on July 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rocklea Management
July 17, 2020
I have been offered a 3m x 1.5m storage unit for $89 per month for 6 months. Natalie and Maxine were very helpful and friendly in answering all my questions and concerns. Especially, I have been arranging all of these remotely from Melbourne. They made my move easier and also referred me to trusted removalist to transport my stuff from house to storage.
Thank you so much! I definitely recommend Storage King Rocklea.
Source:
Google
Responded on July 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rocklea Management
January 7, 2020
Storage King facility in Rocklea is the best in Brisbane. Great location, heaps of parking and very easy access to storage units.
Staff are friendly, helpful and efficient. Fees are very reasonable.
I vote Storage King Rocklea number 1 .
Source:
Google
Responded on January 9, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rocklea Management
January 7, 2020
Storage King facility in Rocklea is the best in Brisbane. Great location, heaps of parking and very easy access to storage units.
Staff are friendly, helpful and efficient. Fees are very reasonable.
I vote Storage King Rocklea number 1 .
Source:
Google
Responded on January 9, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rocklea Management
October 31, 2019
Always professional, always efficient and a clean, dry and secure solution for all your storage needs. Maxine and Marc are friendly and make sure that everything is organised and straight forward.
Source:
Google
Responded on November 4, 2019
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Rocklea Management
October 31, 2019
Always professional, always efficient and a clean, dry and secure solution for all your storage needs. Maxine and Marc are friendly and make sure that everything is organised and straight forward.
Source:
Google
Responded on November 4, 2019
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Rocklea Management
March 22, 2019
Recommended
Outstanding customer service!
Source:
Facebook
Responded on March 23, 2019
Hi David, thanks for your kind words and the recommendation. Regards
Storage King Rocklea Management
March 12, 2019
Fantastic solution for the holidays / share-house move, prime location, easy to access, super-clean and well lit, generous policies, great staff!
Source:
Google
Responded on March 13, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Rocklea Management
March 12, 2019
Fantastic solution for the holidays / share-house move, prime location, easy to access, super-clean and well lit, generous policies, great staff!
Source:
Google
Responded on March 13, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Rocklea Management
December 26, 2018
Great service, super friendly staff. Well maintained place, I've done business with this store more then once. I would recommend them :)
Source:
Google
December 26, 2018
Great service, super friendly staff. Well maintained place, I've done business with this store more then once. I would recommend them :)
Source:
Google
December 7, 2018
I spoke to Paul from head office and Mark at the Rocklea branch.
Both employees provided exceptional service!
Highly recommend this company for storage.
Source:
Google
December 7, 2018
I spoke to Paul from head office and Mark at the Rocklea branch.
Both employees provided exceptional service!
Highly recommend this company for storage.
Source:
Google
November 23, 2018
Very friendly service from start to finish
Good range of storage options
Time taken to explain the check in and out process
24 hour access
Source:
Google
November 23, 2018
Very friendly service from start to finish
Good range of storage options
Time taken to explain the check in and out process
24 hour access
Source:
Google
November 19, 2018
Great customer service, free truck for move in, and a free padlock for doing a review! Maxine on the front desk is lovely, highly recommend this place!
Source:
Google
November 18, 2018
Great service, staff are extremely friendly and took the time to show us around and explain everything. The facility looks great too! A+
Source:
Google
November 5, 2018
Exceptional service! Receptionist, Maxine, was lovely, really understood what I needed. Really wonderful, easy experience. Would absolutely recommend!
Source:
Google
October 26, 2018
Great place and friendly service, second time we have used it and always excellent.
Source:
Google
October 24, 2018
Fantastic staff and exceptional service. Could not recommend highly enough.
Source:
Google
October 9, 2018
Wonderful helpful staff to deal with. Nothing was a problem. Would certainly use again.
Source:
Google
October 3, 2018
Awsome people's always looking after the customers thank you ( Maxine ) storage king
Source:
Google
August 22, 2018
Lovely ladies, great service and very very patient.
Great as free self move truck service
Source:
Google
August 14, 2018
Super easy process and lovely staff to deal with. I was in and out in under 15 minutes, very happy with the service I received.
Source:
Google
August 10, 2018
Very friendly and helpful staff. Quick to respond to emails. Would definitely recommend.
Source:
Google
August 8, 2018
Great and helpful staff.
High service. Affordable deals
Reception lady Maxine
One of the must loveliest people
We have met
Source:
Google
July 16, 2018
Nice and Easy. Had to move my household in storage for a couple of month and found Storage King. They are very friendly and professional, I am very happy with them and recommend them.
Easy access to your space and good value for money!
Source:
Google
July 4, 2018
Friendly staff & great help! Quick & easy storage solutions with NO hassle!
Source:
Google
June 18, 2018
Friendly staff, clean unit, really interested in making sure everything runs smoothly too.
Highly recommend
Source:
Google
May 25, 2018
Highly recommend this storage facility in Rocklea.
Maxine goes above and beyond to provide first class service, at a reasonable price too.
Source:
Google
May 21, 2018
Help full staff. Very informative. If you get lucky you might meet the awesome shop dog "jack".
Source:
Google
May 10, 2018
Very helpful staff ... RE/MAX Colonial would highly recommend their services.
Source:
Google
May 9, 2018
Maxine was fantastic! Very friendly and knowledgeable. Easy access and great rates.
Source:
Google