What customers say about us
- 47 Reviews
Most Recent Reviews
- 47 Reviews
May 28, 2020
Responded on May 29, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Southport Management
April 16, 2020
Very happy with all aspects of this storage location - the staff are awsome and always so friendly - the storage unit is spotless and even the toilets are sooo clean. I would highly recommend anyone to use the Southport Storage King.
Source:
ReviewPush
Responded on April 21, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Southport Management
April 16, 2020
Brilliant Storage Facility and the staff there are very friendly and go above and beyond to help you, thank you so much !
Source:
ReviewPush
Responded on April 21, 2020
Thanks for the great review, Martin. It was a pleasure serving you as a customer.
Storage King Southport Management
March 26, 2020
Very nice friendly people and the facility is very clean and so easy to use. Thank you to all the staff. I will definitely be back if i need storage again.
Source:
Google
March 9, 2020
Not Recommended
Absolutely disgusted by the customer service. Was incorrectly advised of the terms and conditions when cancelling our storage unit both in person when first signing agreement and once again last week over the phone. Was bullied over the phone by someone and they have now locked our unit when they are in the wrong. Will never ever be using this company again. Second time I have had aweful rude customer service from them.
Source:
Facebook
Responded on March 9, 2020
Hello Liz, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/29421071/i
Storage King Southport Management
March 9, 2020
Absolutely disgusted by the customer service. Was incorrectly advised of the terms and conditions when cancelling our storage unit both in person when first signing agreement and once again last week over the phone. Was bullied over the phone by someone and they have now locked our unit when they are in the wrong. Will never ever be using this company again. Second time I have had aweful rude customer service from them.
Source:
Google
Responded on March 9, 2020
Hello Liz, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/29421051/i
Storage King Southport Management
February 27, 2020
Responded on March 2, 2020
Thanks for your review response., Do reach out to us with any suggestions or queries.
Storage King Southport Management
October 4, 2018
Lots of storage options. Has lift for upper levels and trolleys to use
Source:
Google
June 6, 2018
My experience with Storage King has been fantastic, the facility and customer service has been exceptional and I would highly recommend them for your storage needs, we will be definitely using them again if we require.
Source:
Facebook
Responded on June 6, 2018
Thanks Katy for the kind words and your review. Regards
Storage King Southport Management
May 17, 2018
Great team, good prices and an excellent, secure facility. Highly recommended!
Source:
Google
May 9, 2018
I have been using this facility since it opened and have nothing but high praise. I use the facility to house work related materials and need to access regulary. The service provided by the great staff is always fantastic. I have challenged them over the years with requests and they always deliver and nothing is ever an issue. I have used other storage facilities in the past and have found this by far to be the best. As I work away a lot some of the services provided are extremely beneficial and helpful to me. The facility is always clean and very secure.
Source:
Google
December 10, 2017
I arrived out of office hours to store a car load of stuff and found that I and my unit had been taken off the system early. I called the office number and Scott subsequently chose to describe my lack of access and my complaint about it as "silly." He went on to detail how my problem had inconvenienced him and his family.
Source:
Facebook
Responded on December 11, 2017
Hi Gordon, we are the online team for Storage King. We are concerned your experience at Storage King was not up to standard. If you could provide your contact details (phone and/or email address) we will contact you to try and sort out this matter. Regards
Storage King Southport Management
December 10, 2017
I would not recommend this storage facility. I wrote to advise them when I would be finally leaving my unit empty at end of lease, then left my unit empty and unlocked for a brief period while I sorted some things out. When I returned to put my now sorted things in there I found that my lease had been terminated. Scott decided to call my issue "silly," and an inconvenience to him.
Source:
Google
April 24, 2017
My Experience with Storage King at Southport was wonderful.
A very secure storage unit, with large lifts and trolleys for easy access.
Clean and easily accessible to the owner.
I would highly recommend these storage units to friends and family.
Five Star Rating
Source:
Google
February 23, 2017
The staff at Storage King Southport QLD have been fantastic, they took all the stress out of relocating. I didn't have to worry about a thing.
So many sized unites to choose from, all I had to tell them was how much stuff I had and they calculated the sized unit I needed. WIN!!
Safe, Dry and protected. I HIGHLY recomend this location for storing your stuff.
Thank you so much Scott and staff for looking after my belongings, You have all made this move that much more pleasant.
Source:
Google
October 27, 2016
Storage King in Southport offers fantastic service in a facility perfectly designed to ensure the storage experience is as easy as possible. Secure access with competitive rates, immaculately clean sheds in a range of sizes with plenty of trolleys for moving and a range of packaging materials contribute toward an easy stress free experience. I would highly recommend this business if you're requiring storage long or short term; with any questions or concerns readily dealt with by friendly approachable staff.
Source:
Google
September 13, 2016
Fabulous experience, professional, friendly and knowledgeable staff, great facilities (always spotless) and really good storage range of packing materials, boxes, tape etc. Highly recommend.
Source:
Google
July 28, 2016
Friendly staff, the convenience of access to a trailer and knowing for sure that my stuff is in a secure, clean and safe environment. Would recommend to others.
Source:
Google
May 23, 2016
Service was prompt and courteous, a fault in my locker was repaired immediately, and I even got a great price. Would recommend to friends.
Source:
Google
February 2, 2016
If you looking for storage in the Southport area Storage King Southport should be your answer. They have been incredible to deal with from the first contact to the viewing of the facility, contract, packaging material, estimation of required space, prices etc. Customer service at its very best, Helen made me feel comfortable and excited about the move. I didn't even have any questions to asked, she provided me with all the necessary
information. The facility is very secure, clean and accessible. I highly
recommend!
Source:
Google
January 31, 2016
It's been an absolute pleasure using Storage King Southport! Very friendly people and excellent customer service, always willing to help! The storage facilities are some of the best, very clean and easy to use! I recommend this place to anyone looking for a short or long term storage solution, I know it's definitely helped me heaps during my transition from QLD to NSW. The price is very reasonable too! Give them a call to find out for yourself how they can help you!
Source:
Google
January 21, 2016
Very friendly service, competitively priced and very well staffed. Would definitely use again for future storage needs.
Source:
Google
January 21, 2016
So convenient! Right near where we were living. My new housemate also had a storage unit there and we picked up and moved all our furniture into our new place on the same day. Everyone there was extremely nice and let us access the storage unit at late notice. Would store my belongings there again!
Source:
Google
January 10, 2016
The storage facilities are secure, new and very clean. Flexible access times and free use of the trailer was really helpful. Took some of the stress out of moving.
Source:
Google
October 1, 2015
Excellent service, great prices, easy and secure access. Supplies moving trollies, inner lift, recommendations for removalists. Would highly recommend.
Source:
Google
September 23, 2015
In the time that we where with storage King they were very helpful the premise was very clean and when we were leaving Storage King the staff were again extremely helpful
Source:
Google
June 2, 2015
Southport storage rocks because the staff are friendly, you can buy all the supplies you need in the office, and most importantly - they go out of their way to help you find the right-sized storage facility to suit YOUR needs.
I also liked how clean and stylish the warehouse is, and also the fact that you can borrow a trailer to assist with your move completely FREE.
Keep up the good work guys.
Source:
Google
May 19, 2015
Everything there is great, very friendly staff, secured and cleaned. Also the lease prices are very good and unbeatable :)
Source:
Google
May 13, 2015
Greg and his team have been super helpful in setting up my storage unit. Highly recommend Storage King Southport!
Source:
Google
May 5, 2015
Highly recommend Storage King Southport. It's in a great central location with good access hours, it's secure and always tidy and Greg is such a pleasure to deal with. Great company to use if you want to take some of the stress out of your move or if you just want to know your things are in good hands.
Source:
Google
March 26, 2015
I've been using Storage King Southport for over 6 months and would recommend them to anyone. Very clean facilities and very secure too! Price was one of the best I could find, and I shopped around.. Friendly staff are always keen to help if needed and the location is so handy too. Won't be going anywhere else!
Source:
Google
March 23, 2015
In an emergency and on short notice the team at storage king literally came to my rescue, I was able to securely store my belonging immediately. On occasion when attending premises I was always greeted with a friendly face and great service, followed with a smile, they are a pleasure to deal with. I would definitely recommend their facilities and services to everyone and use them again myself when need be. Thank you
Source:
Google
March 2, 2015
Storage King Southport offers a very clean storage facility with exceptionally easy access straight off the back of your truck into your storage shed. Storage King Southport is located very centrally on the Gold Coast and would be recommended if you were going to relocate or store within the central Gold Coast area. If you are wanting a storage shed visit these guys.
Source:
Google
March 2, 2015
Brand new building, clean and secure. With the passcode system it's easy accessible.
And most importantly, you will be looked after by respectful staffs (which is very RARE to find on the Gold Coast!) I will use them again.
Source:
Google
February 17, 2015
My partner and I used Storage King Southport and found it to be a great experience. The site staff were excellent in every manner. They made the whole experience both easy and efficient. From the 1st call to them we felt relaxed and confident that we were dealing with professionals. Their prices, and quality of the buildings are fantastic. We will definitely be recommending them to our family and friends.
Source:
Google
January 26, 2015
I just love Storage King Southport! It is by far the best looking storage, with such a positive experience. Greg was so helpful in every way. And when you add first month free, free boxes and free use of trailers....couldn't ask for more! Would highly recommend them to anyone looking for a storage!
Source:
Google
January 14, 2015
I have been a long time storer of Storage King. I have recently had the opportunity to visit and see Storage King Southport. I found the venue to be very well presented, clearly sign written, extremely helpful, polite and knowledgeable staff and reasonable prices. I believe that Storage King are a top leader in their industry. I highly recommend this business for all storage needs, long or short term.
Source:
Google
January 13, 2015
We have been with Storage King Southport for a few months now and this has been such a positive experience.
The team have been positive, efficient and very helpful which has made our move stress free.
We would highly recommend them to anyone seeking storage.
Source:
Google
December 29, 2014
We found Storage King southport to be a secure ,professional and well priced storage company.
They have free use of large trailers, good promos such as one month free and free boxes.
No other storage company on the coast offers so much for a such a competitive price
A.Otaiza
Source:
Google
December 14, 2014
Very smooth operation at the Southport location. Compared with the other storage retailers in Gold Coast, this one is by far the best looking and high tech. Would recommend.
Source:
Google
October 31, 2014
I have had a fantastic experience with these guys, good prices, really communicative when needing to ask questions, and helped get a good rate with movers, really above and beyond stuff!
Source:
Google