What customers say about us
- 73 Reviews
Most Recent Reviews
- 73 Reviews
November 5, 2021
Wonderful, well equipped, friendly staff, perfect service and immensely convenient. Top rank.
Source:
Google
Responded on November 11, 2021
Hello Teresa, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Southport Management
August 29, 2021
Very happy with our new storage unit. Office staff pleasant and helpful. Access is very easy and secure.
Source:
Google
Responded on August 31, 2021
Hi vivien, Thank you for the great review!
Storage King Southport Management
August 23, 2021
Always clean and tidy a pleasure to store my stuff and the staff are always very polite and friendly. Thankyou Storage King Southport.
Source:
Google
Responded on August 31, 2021
Hello Justin, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Southport Management
August 17, 2021
Thank you to Laura for her caring assistants while helping me chose a box for my son this morning.
(creating cubby house) ???
thank you so much u are a credit to the business. Couldn’t ask for any more friendly service from
U thank you ?
Source:
ReviewPush
Responded on August 23, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Southport Management
August 5, 2021
Facility is clean and secure. Staff friendly and helpful. Customer service excellent. It is easy access for units and central.
Source:
Google
Responded on August 9, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Southport Management
May 28, 2021
Great people and great prices for what you get
Source:
Google
Responded on May 31, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Southport Management
March 22, 2021
Wow great efficient service with a smile. Easy to deal with and very clean units. Thank you
Source:
Google
Responded on March 23, 2021
Dear Linda, We really appreciate you taking the time to share your feedback with us.
Storage King Southport Management
February 23, 2021
From efficient staff able to provide a storage option that suited my needs at a great price.
Source:
Google
Responded on February 23, 2021
Hi SF, Thank you for the positive feedback!
Storage King Southport Management
February 3, 2021
Responded on February 8, 2021
Hi Angus, Thank you!
Storage King Southport Management
January 28, 2021
Responded on February 2, 2021
Dear John, We really appreciate you taking the time to share your rating with us.
Storage King Southport Management
January 15, 2021
Clean, secure and well run.
Source:
Google
Responded on January 18, 2021
Hi kerry, Thank you for the great review!
Storage King Southport Management
January 4, 2021
Responded on January 7, 2021
Hi Jacob, Thank you!
Storage King Southport Management
December 4, 2020
Highly recommended place for all your storage needs and with reduced rates say no more
Source:
Google
Responded on December 7, 2020
Hi Milton, Thank you for the positive feedback!
Storage King Southport Management
November 22, 2020
Responded on November 23, 2020
Hi lionel, Thank you!
Storage King Southport Management
November 20, 2020
Excellent facilities, top-notch customer service and competitive pricing! Probably one of the best storage companies out there. I couldn't be happier!
Source:
ReviewPush
Responded on November 22, 2020
Thanks for the great review, Sam. It is a pleasure to be of service.
Storage King Southport Management
November 18, 2020
Having used storage king previously 10 years ago when I moved from Melbourne back to Gold Coast I didn’t have to think who I would use again having just booked a storage unit with them. Great service safe and secure units!
Source:
Google
Responded on November 23, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Southport Management
August 10, 2020
A terrific option when you have run out of storage room. Fantastic customer service!
Source:
Google
Responded on August 14, 2020
Thanks for the great review, kerrie. It was a pleasure serving you as a customer.
Storage King Southport Management
July 21, 2020
Big storage units and we'll set out
Source:
Google
Responded on July 22, 2020
Hello Peter, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Southport Management
May 28, 2020
Responded on May 29, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Southport Management
April 16, 2020
Very happy with all aspects of this storage location - the staff are awsome and always so friendly - the storage unit is spotless and even the toilets are sooo clean. I would highly recommend anyone to use the Southport Storage King.
Source:
ReviewPush
Responded on April 21, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Southport Management
April 16, 2020
Brilliant Storage Facility and the staff there are very friendly and go above and beyond to help you, thank you so much !
Source:
ReviewPush
Responded on April 21, 2020
Thanks for the great review, Martin. It was a pleasure serving you as a customer.
Storage King Southport Management
March 26, 2020
Very nice friendly people and the facility is very clean and so easy to use. Thank you to all the staff. I will definitely be back if i need storage again.
Source:
Google
March 9, 2020
Not Recommended
Absolutely disgusted by the customer service. Was incorrectly advised of the terms and conditions when cancelling our storage unit both in person when first signing agreement and once again last week over the phone. Was bullied over the phone by someone and they have now locked our unit when they are in the wrong. Will never ever be using this company again. Second time I have had aweful rude customer service from them.
Source:
Facebook
Responded on March 9, 2020
Hello Liz, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/29421071/i
Storage King Southport Management
March 9, 2020
Absolutely disgusted by the customer service. Was incorrectly advised of the terms and conditions when cancelling our storage unit both in person when first signing agreement and once again last week over the phone. Was bullied over the phone by someone and they have now locked our unit when they are in the wrong. Will never ever be using this company again. Second time I have had aweful rude customer service from them.
Source:
Google
Responded on March 9, 2020
Hello Liz, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/29421051/i
Storage King Southport Management
February 27, 2020
Responded on March 2, 2020
Thanks for your review response., Do reach out to us with any suggestions or queries.
Storage King Southport Management
October 4, 2018
Lots of storage options. Has lift for upper levels and trolleys to use
Source:
Google
June 6, 2018
My experience with Storage King has been fantastic, the facility and customer service has been exceptional and I would highly recommend them for your storage needs, we will be definitely using them again if we require.
Source:
Facebook
May 17, 2018
Great team, good prices and an excellent, secure facility. Highly recommended!
Source:
Google
May 9, 2018
I have been using this facility since it opened and have nothing but high praise. I use the facility to house work related materials and need to access regulary. The service provided by the great staff is always fantastic. I have challenged them over the years with requests and they always deliver and nothing is ever an issue. I have used other storage facilities in the past and have found this by far to be the best. As I work away a lot some of the services provided are extremely beneficial and helpful to me. The facility is always clean and very secure.
Source:
Google
March 14, 2018
Recommended
Clean, professional and great value for money. What more could you want!
Source:
Facebook
December 10, 2017
I arrived out of office hours to store a car load of stuff and found that I and my unit had been taken off the system early. I called the office number and Scott subsequently chose to describe my lack of access and my complaint about it as "silly." He went on to detail how my problem had inconvenienced him and his family.
Source:
Facebook
December 10, 2017
I would not recommend this storage facility. I wrote to advise them when I would be finally leaving my unit empty at end of lease, then left my unit empty and unlocked for a brief period while I sorted some things out. When I returned to put my now sorted things in there I found that my lease had been terminated. Scott decided to call my issue "silly," and an inconvenience to him.
Source:
Google
April 24, 2017
My Experience with Storage King at Southport was wonderful.
A very secure storage unit, with large lifts and trolleys for easy access.
Clean and easily accessible to the owner.
I would highly recommend these storage units to friends and family.
Five Star Rating
Source:
Google
February 23, 2017
The staff at Storage King Southport QLD have been fantastic, they took all the stress out of relocating. I didn't have to worry about a thing.
So many sized unites to choose from, all I had to tell them was how much stuff I had and they calculated the sized unit I needed. WIN!!
Safe, Dry and protected. I HIGHLY recomend this location for storing your stuff.
Thank you so much Scott and staff for looking after my belongings, You have all made this move that much more pleasant.
Source:
Google
October 27, 2016
Storage King in Southport offers fantastic service in a facility perfectly designed to ensure the storage experience is as easy as possible. Secure access with competitive rates, immaculately clean sheds in a range of sizes with plenty of trolleys for moving and a range of packaging materials contribute toward an easy stress free experience. I would highly recommend this business if you're requiring storage long or short term; with any questions or concerns readily dealt with by friendly approachable staff.
Source:
Google
September 13, 2016
Fabulous experience, professional, friendly and knowledgeable staff, great facilities (always spotless) and really good storage range of packing materials, boxes, tape etc. Highly recommend.
Source:
Google
July 28, 2016
Friendly staff, the convenience of access to a trailer and knowing for sure that my stuff is in a secure, clean and safe environment. Would recommend to others.
Source:
Google
May 23, 2016
Service was prompt and courteous, a fault in my locker was repaired immediately, and I even got a great price. Would recommend to friends.
Source:
Google
February 2, 2016
If you looking for storage in the Southport area Storage King Southport should be your answer. They have been incredible to deal with from the first contact to the viewing of the facility, contract, packaging material, estimation of required space, prices etc. Customer service at its very best, Helen made me feel comfortable and excited about the move. I didn't even have any questions to asked, she provided me with all the necessary
information. The facility is very secure, clean and accessible. I highly
recommend!
Source:
Google
January 31, 2016
It's been an absolute pleasure using Storage King Southport! Very friendly people and excellent customer service, always willing to help! The storage facilities are some of the best, very clean and easy to use! I recommend this place to anyone looking for a short or long term storage solution, I know it's definitely helped me heaps during my transition from QLD to NSW. The price is very reasonable too! Give them a call to find out for yourself how they can help you!
Source:
Google
January 21, 2016
Very friendly service, competitively priced and very well staffed. Would definitely use again for future storage needs.
Source:
Google
January 21, 2016
So convenient! Right near where we were living. My new housemate also had a storage unit there and we picked up and moved all our furniture into our new place on the same day. Everyone there was extremely nice and let us access the storage unit at late notice. Would store my belongings there again!
Source:
Google
January 10, 2016
The storage facilities are secure, new and very clean. Flexible access times and free use of the trailer was really helpful. Took some of the stress out of moving.
Source:
Google