What customers say about us
- 106 Reviews
Most Recent Reviews
- 106 Reviews
October 18, 2021
This was the first time that I was looking to find a storage for myself and it has been a great experience at Storage King St Leonards, Nitish has been an exceptional help throughout the whole process and provided me with the best solution for my storage needs, he is extremely helpful and also very friendly every time I go there. They have competitive pricing and the facility is very well maintained. Overall I am very happy and this has been absolutely a positive experience for me and I cannot recommend them highly enough. Thank you so much Nitish!! :)
Source:
Google
Responded on October 21, 2021
Hello Saba, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King St Leonards Management
April 22, 2021
I came here to offload some e-waste as the other places I called were far too complicated and expensive. These guys helped me out with minimum fuss and expense. Thank you!
Source:
Google
Responded on April 23, 2021
Hi Olivia, Thank you for the great review!
Storage King St Leonards Management
April 15, 2021
Absolutely the BEST storage facility on the North Shore. Nitish (manager) has provided exceptional service from day one, and continues to do so each and every time I visit to load or unload items. The wide variety of storage solutions on offer are great, and it is a very well maintained facility. The prices are also unbeatable. Truly exceptional - and it is why I will continue my lease with Storage King Artarmon 3 for many months to come! Thank you Nitish!
Nick E
Source:
Google
Responded on April 16, 2021
Hello Sydney, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King St Leonards Management
February 27, 2021
Responded on March 2, 2021
Hi Sashka, Thank you!
Storage King St Leonards Management
February 25, 2021
Not Recommended
Posting this for storage king in general. I rented a unit with woolloomooloo and have been extremely disgusted with the service.
They act like they want to help but at the same time can be really manipulative and unprofessional.
If you are late on a payment, the way they behave is completely egotistical, they have no shame on the harassment they place on people and the store manager has actually raised his voice at me and then laughed when asked how he could behave that way to people and boasted about feeling great about himself. He would contact me of 10 different forms of media each day, would send non stop emails and would harass your emergency contact even when you have contacted him.
Then there’s Alex, who can be incredibly rude and egotistical. When I’ve complained about him to head office he tried to boast it was useless as he worked for head office so if I had a complaint it should go through him (a way to defer if complaints are ever made about him) he insists he was to help customer service wise if you seem unhappy but then sends emails that are rude and entitled and acts as if doing parts of his job are a massive favour on your behalf and you should be greatful and can’t even do the job correctly. He also pretended to be liaising with the legal team (they don’t have one) and when I rang head office they had no idea what I meant by legal team, pretended to take a message and pass it on, where rude, condescending and gave attitude (including cutting me off several time on the calls, shouting and hanging up - Fred, Cass and Bonnie in particular. when I’ve chased it up and three days later still have not gotten back to me.
When I received personal and confidential legal documents they were taken out of all envelopes, clearly read and placed in a position to make it obvious they have gone through and read them which is a massive breach of privacy and sold most of the items they promised to give back In the auction.
I am utterly disgusted with storage king.
Source:
Facebook
Responded on March 2, 2021
Hi Jaqueline, we kindly note that you have posted the same review on 13 separate Storage King facilities in Australia, under two alias. If you have a genuine grievance regarding your experience please don’t hesitate to contact us at Head Office on 02 9460 6660 so we can resolve any outstanding issue. Thank you
Storage King St Leonards Management
February 17, 2021
We recently needed to transfer our storage facility and surveyed all alternatives in the Sydney local area. We selected Storage King 3 Artarmon because of their competitive pricing and very helpful personalised and professional service. Thank you Nitish and the team at Storage King 3 Artarmon.
Source:
Google
November 15, 2020
Love this place - staff are amazing. Thank you Jenny and the team.
Source:
Google
Responded on November 16, 2020
Hello Bernadette, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King St Leonards Management
November 10, 2020
Best storage experience I've ever had. The staff there were all so easy and friendly to deal with - it was such a pleasure! They listened to my situation, walked me through all my options and helped me work out the best solution for me. Highly recommend them to anyone and will definitely be going back!
Source:
Google
Responded on November 11, 2020
Hi Vineetha, Thank you for the great review!
Storage King St Leonards Management
August 24, 2020
Venu was amazing! Feel very safe and in secure hands with his stewardship of this retail location of Storage King. Very helpful, attentive and empathetic amidst moving stress! Highly professional, expedient process checking in and managed our spatial constraints with knowledge and confidence. Definitely recommend!
Source:
Google
Responded on August 25, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King St Leonards Management
August 12, 2020
Responded on August 12, 2020
Thank you!
Storage King St Leonards Management
August 8, 2020
So good to have a storage shed in such an easy location. Venu was super helpful too!
Source:
Google
Responded on August 14, 2020
Hi Ben Holgate, Thank you for the positive feedback!
Storage King St Leonards Management
August 4, 2020
Good works for Venu Lahoti, v nice person!
Source:
Google
Responded on August 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King St Leonards Management
July 29, 2020
This was my first experience of needing storage so I really relied on the expertise and advice from Venu. I was beyond impressed with the service I received from him and the team. Nothing was too much trouble. The whole process was easy and not stressful at all. I cannot recommend Storage King Artarmon 3 and Venu highly enough!
Source:
Google
Responded on July 30, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King St Leonards Management
July 21, 2020
Venu was an absolute pleasure to work with, he went out of his way to accommodate and help where he could. Thanks to people like him, small businesses like us can grow; looking forward to our future business. God Bless
Source:
Google
Responded on July 23, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King St Leonards Management
July 18, 2020
Great service. Dealt with Venu the manager. Most obliging.
Source:
Google
Responded on July 20, 2020
Thanks for the great review, David. It was a pleasure serving you as a customer.
Storage King St Leonards Management
June 28, 2020
I came to the wrong store and Store Manager Venu and Kirby were beyond helpful, accommodating and the service was fantastic.
I appreciate good customer service and this was fantastic. Everything was easy, straightforward, nothing was too much for either of them.
Thanks guys :) Ella
Source:
Google
Responded on July 1, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King St Leonards Management
June 23, 2020
Excellent, friendly, helpful customer service from Venu.
Treated me like royalty.
Highly recommended to use storage king based on my service from Venu Lahoti
Source:
Google
Responded on June 24, 2020
Thanks for the great review, Liam. It was a pleasure serving you as a customer.
Storage King St Leonards Management
June 14, 2020
What an excellent experience I had at Storage King today! Venu went above and beyond to assist me, he is a true gentleman and an asset to your business. Thanks for everything Venu!
Source:
Google
Responded on June 15, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King St Leonards Management
May 19, 2020
Absolutely fantastic service from Venu and the team! We received exactly what we were looking for and the cost was extremely competitive. The setup process was fast and professional. We feel our storage requirements are met above and beyond expectation. Thanks to the team!!!
Source:
ReviewPush
Responded on May 19, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King St Leonards Management
May 17, 2020
As I have experience from the other companies of storage in Syd these guys so helpful and kind, also providing best options for us thanks Venu and nickol.
Source:
Google
Responded on May 18, 2020
Hi Amirreza
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King St Leonards Management
May 17, 2020
Venu Lahiri is an absolute gentlemen and took care of me, very professional and clean, highly recommend
Source:
Google
Responded on May 20, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King St Leonards Management
May 2, 2020
Loved the service that Robert and his team provided - people focused, calm which feels super supportive when in a life phase of transition as I was and everything was easy for them to deliver on. My only thing is that I wished they had longer opening hours, but then again it would cost more so it simply depends on your priorities. Best regards, Jane
Source:
Google
Responded on May 18, 2020
Hello Jane, thanks for the positive feedback! We're always happy to hear from our customers.
Storage King St Leonards Management
March 20, 2020
Storage King Artarmon 3 is a fabulous storage facility with expert staff and superior service. I highly recommend them.
Source:
Google
February 11, 2020
Kelly was extremely helpful and went beyond, providing exceptional service to her customers. The facility suited our needs down to the ground and her customer service made it special.
Source:
Google
Responded on February 12, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King St Leonards Management
November 19, 2019
Great staff, simple sign up process, low prices, service top notch. Highly recommend!!
Source:
Google
Responded on November 19, 2019
Thanks for the great review, Russell. It was a pleasure serving you as a customer.
Storage King St Leonards Management
July 14, 2019
Recommended
Thanks Storage King Artarmon.. your team at the Frederick St facility have been incredibly generous, professional and helpful to us as a small charity in need of some storage space.
We have been blessed with donations of all kinds from the amazingly kind community that supports Carevan Blacktown and Storage King are enabling us to manage these donations with support in the form of storage space ...
Moreover the staff have been so kind and considerate and we cannot thank you all enough.
We will spread the word far and wide !!
Thank you kings of storage !! we are so grateful
Carevan Blacktown
https://www.facebook.com/CarevanBlacktown/
Source:
Facebook
June 4, 2019
The customer service is excellent! Thank you to Dean and David for friendly and helpful manner. Easy access and affordable clean facility.
Source:
Google
Responded on June 5, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King St Leonards Management
June 4, 2019
Responded on June 5, 2019
This is great news!
Storage King St Leonards Management
May 20, 2019
Very helpful
Source:
Google
Responded on June 3, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King St Leonards Management
April 25, 2019
Great Service and all the staff bend over backwards to accommodate you. Always pleasant and very understanding of your needs and do not try to sell you something you do not really require. I was very impressed with their overall care and attention. Well done Storage King and thank you for all your help!!
Source:
Google
Responded on April 30, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Storage King St Leonards Management
March 17, 2019
Great service here, they are always friendly and happy to help. The space is clean and it seems to be good value (not an expert on storage space value). Would happily recommend.
Source:
Google
Responded on March 19, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King St Leonards Management
March 6, 2019
Dean sorted me out with an amazing price! Really great atmosphere.
Source:
Google
Responded on March 7, 2019
Hello Jack, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King St Leonards Management
March 6, 2019
Great storage unit, friendly employees, great experience!
Source:
Google
Responded on March 7, 2019
Thanks for the great review, David. It was a pleasure serving you as a customer.
Storage King St Leonards Management
January 8, 2019
I have been using Artarmon 3 King storage for over a month now. I am very satisfied with the service. All staffs are super friendly and happy to help any time I contacted them. It is very secure and clean, and our storage is perfect size for our small business. Thank you!
HIGHLY RECOMMENDED!
Source:
Google
January 2, 2019
Recommended
Great Service, friendly fantastic staff and super easy to use and access!
Source:
Facebook
Responded on January 3, 2019
Hi Samantha, thank you for the kind words and your recommendation. Regards
Storage King St Leonards Management
December 14, 2018
Highly recommend Storage King Artarmon! I've never stored anything before but after visiting today I feel a whole lot better about where my items are going. Customer service from Josh was amazing, he had taken the time to explain how storing works and happily addressed any concerns I had. I can't stress enough how welcoming the service was! Great atmosphere, service and prices! Thankyou :)
Source:
Google
December 4, 2018
I do hate moving [!] but I don't mind a visit to Storage King to sort out my packing needs. The lovely guy here today was very patient and kind... even walking to and packing my car with my newly aquired goods. That's service! Also great prices. Thank you guys
Source:
Google
December 3, 2018
The guys and girl at Artarmon were just so helpful during this stressful move. I really can't thank you enough for all your help.
Source:
Google
December 2, 2018
Robert the Manager was very professional and took care to make sure my booking was done correctly. Thank you!!
Source:
Google
December 1, 2018
Great friendly service. Josh was able to advise on the best unit to suit our needs. Easy access to units.
Source:
Google
November 28, 2018
Joshua at King solved all of my clients storage needs with great professionalism . Fab price, terrific service, friendly and knowledgable. Thankyou Josh . A delight doing business .
Source:
Google
November 28, 2018
Great customer service. Very friendly and easy to communicate with. Lots of space and good easy to use equipment.
Source:
Google
November 27, 2018
Been there for almost a decade, never had any problems.
Only minor criticism is they could have better trolleys.
Source:
Google
November 25, 2018
Josh at Artarmon Storage was very helpful with my queries on the weekend. Always nice to have corteous helpful people especially when you are short on time.
Source:
Google
November 20, 2018
Called and spoke with Josh who was most helpful in giving advice on sizes and costs of the different storage options. Was most pleasant to deal with in person as well.
Source:
Google
November 14, 2018
Josh is so helpful! Great storage option for ongoing professional requirements
Source:
Google
October 28, 2018
Wonderful customer service, clean storage facility and easy access. Storage made very easy!
Source:
Google
October 23, 2018
Big thanks to Josh, very knowledgeable and patient made the visit well worth while!
Source:
Google