What customers say about us
(4.9 of 5)
- 72 Reviews
Most Recent Reviews
(4.9 of 5)
- 72 Reviews
March 5, 2024
Colin B
5/
5stars
Getting storage space and signing up was a very simple process, place is very clean, well organised with trollies and a lift to second floor. Very happy with the overall experience.
Source:
Google
Responded on March 6, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ellenbrook Management
March 5, 2024
Mary R
5/
5stars
We found Storage King were very helpful in supply and support, Kaitlin was quick when replying to our emails and the premises were very clean.
Source:
Google
Responded on March 6, 2024
Thanks for the great review, Mary. It is a pleasure to be of service.
Storage King Ellenbrook Management
March 2, 2024
Carol M
5/
5stars
First time using a storage facility. Operators were friendly and accommodating. I couldn't get to the facility in time to receive instructions for entry and access to my unit, so they sent clear and detailed instructions via email. Had no problems gaining access and trolleys were provided for ease of moving my goods.
Source:
Google
Responded on March 4, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
February 19, 2024
chante F
5/
5stars
Have used these guys a couple of times now, Kate has always gone above and beyond to be helpful in anyway possible. Wouldn't go anywhere else!
Source:
Google
Responded on February 20, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
February 1, 2024
Carlos &
5/
5stars
Fantastic staff, friendly kind and helpful.
Source:
Google
Responded on February 5, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
January 22, 2024
Solly T
5/
5stars
Very friendly and professional . Kaitlin made the whole process stress free and user friendly..! A clean environment and easy access.I Recommend this place straight away..!
Source:
Google
Responded on January 22, 2024
Hello Solly, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
January 17, 2024
Becca J
5/
5stars
Great service and communication from the start. The whole process was made so easy and the staff are great.
Would definitely recommend.
Source:
Google
Responded on January 17, 2024
Hello Becca, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
January 12, 2024
Aroha K
5/
5stars
Affordable, nice storage place
Customer service is lovely
Source:
Google
Responded on January 14, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
December 29, 2023
Rory A
5/
5stars
Responded on January 2, 2024
Hi Rory, Thank you!
Storage King Ellenbrook Management
December 11, 2023
Ingrid M
5/
5stars
The staff were very helpful and made the process of moving and storage easy.
Source:
Google
Responded on December 11, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Ellenbrook Management
November 30, 2023
marnie K
5/
5stars
Excellent service and great storage facilities you can drive right around no reversing out
Source:
Google
Responded on December 1, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
November 28, 2023
Shayne R
5/
5stars
Super helpful and lovely staff. The unit is amazing and I can't fault it.
Source:
Google
Responded on November 29, 2023
Hello Shayne, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
August 3, 2023
Anthony C
5/
5stars
Friendly, professional service made our experience easier as we are first time 'storers
Source:
Google
Responded on August 4, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Ellenbrook Management
July 10, 2023
Tracey F
5/
5stars
Very easy and straight forward to access over the weekend, friendly staff showed me options for the size of the storage. Happy with my decision to store my items in Ellenbrook facility.
Source:
Google
Responded on July 11, 2023
Hello Tracey, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
May 30, 2023
Deborah S
5/
5stars
Excellent service,very helpful, really clean.
Source:
Google
Responded on May 30, 2023
Thanks for the great review, Deborah. It is a pleasure to be of service.
Storage King Ellenbrook Management
March 3, 2023
Natasha S
5/
5stars
Responded on March 6, 2023
Hi Natasha, Thank you!
Storage King Ellenbrook Management
February 20, 2023
Craig E
5/
5stars
Great service, friendly and accommodating staff and great facilities. Feel safe withnour belongings stored in this facility.
Source:
Google
Responded on February 20, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Ellenbrook Management
February 17, 2023
Maurice T
5/
5stars
Very helpfull!
Source:
Google
Responded on February 20, 2023
Hi Maurice, Thank you for the great review!
Storage King Ellenbrook Management
February 11, 2023
Daniel H
5/
5stars
Brilliant place, very helpful, staff are pleasant. Really recommend storing your belongings with them.
Source:
Google
Responded on February 14, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
January 6, 2023
Nekis I
5/
5stars
Kaitlin, the staff at Ellenbrook Storage kings is nice and professional.
Source:
Google
Responded on January 8, 2023
Thanks for the great review, Nekis. It is a pleasure to be of service.
Storage King Ellenbrook Management
October 25, 2022
Steve H
4/
5stars
Responded on October 30, 2022
Hi Steve, Thank you!
Storage King Ellenbrook Management
September 29, 2022
Deborah D
5/
5stars
Ian and Kaitlin take customer service to a new level. Thank you for pulling out the stops and your communication
Source:
Google
Responded on October 4, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ellenbrook Management
September 5, 2022
Beth M
5/
5stars
Ian and the team at Storage King Ellenbrook are outstanding. Always go above and beyond to accommodate the needs of the customer. Keep it up guys!
Source:
Google
Responded on September 5, 2022
Dear Beth, We really appreciate you taking the time to share your rating with us.
Storage King Ellenbrook Management
August 26, 2022
Draw 5
5/
5stars
Responded on August 29, 2022
Hi Draw, Thank you!
Storage King Ellenbrook Management
March 20, 2022
queen F
5/
5stars
So, it's been a year since renting with these guys in Ellenbrook and I cannot speak highly enough of Ian and his team
Moving houses is so stressful, but Ian and his team made it stress-free!!
From the start, Ian made it a smooth process. Gave me a detailed quote, tour of the facility and where my storage room would be etc.
On the day of moving in, I miscalculated the items for storage and ended up needing another unit. Luckily and thankfully, Ian came to the rescue and managed to secure me another unit for my items. Since then, I've been in 5x to check in on my goods over the year (I know), and all 5x they've been in perfect condition, no mould, no residue, no dust or dirt at all in the rooms!! Such a relief!
Had all my payments direct debited, and even when I had issues with payments (thanks to work), Ian was understanding and easy to communicate with.
All invoices are emailed so you have a copy straight away with the next payment date as well.
No hidden secrets, all price increases are sent out with 4-6weeks notice so you're aware.
I vacated one of the rooms this weekend utilising their onsite trolleys available, again very handy, and even on the weekend when Ian's not working he still replied to my email! That's what you call customer service!
I'm still happily renting a unit of Storage King Ellenbrook and im so glad Ian and his team are great and easy to deal with!!
If in doubt, give Ian and the team and call!!
So glad I did
Source:
Google
Responded on April 8, 2022
Hello queen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
January 30, 2022
Thomas D
4/
5stars
Very good storage options
Price point good
Great staff dealings
Source:
Google
Responded on February 9, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ellenbrook Management
January 28, 2022
Jo W
5/
5stars
Ian and Ann are awesome. So happy and easy to deal with. Nothing is too much bother for them.
Source:
Google
Responded on February 9, 2022
Thanks for the great review, Jo. It is a pleasure to be of service.
Storage King Ellenbrook Management
December 19, 2021
Peter H
5/
5stars
Ian was extremely helpful. The site is very clean and access is easy. Definitely the best self storage site I’ve used.
Source:
Google