Terms & Conditions

Promotion Overview:

The "One Month Free Promotion" is offered by Storage King (hereinafter referred to as the "Company") and allows eligible customers to receive the second month of storage at no cost, subject to the terms and conditions outlined below.

Eligibility:

2.1. This Promotion is open to all new customers who rent a storage unit that is marked with the promotion and is with a participating Storage King facility.

2.2. To be eligible for the 2nd month free, customers must meet the requirements set forth by Storage King.

Promotion Period:

3.1. The Promotion is valid during the period specified by Storage King.

Redemption Process:

4.1. Customers interested in participating in the Promotion must sign up for a storage unit with Storage King during the Promotion Period.

2nd Month Free Offer:

5.1. Customers who meet the eligibility criteria will receive their second month of storage at no charge.

5.2. The free month will be applied to the second month of the storage rental period.

Exclusions:

6.1. This Promotion cannot be combined with any other offers, discounts, or promotions unless explicitly stated by Storage King.

Modification or Termination:

7.1. Storage King reserves the right to modify, suspend, or terminate the Promotion at any time without prior notice.

General Terms:

8.1. Participation in the Promotion constitutes acceptance of these terms and conditions.

8.2. Storage King's decisions regarding the Promotion, including eligibility and the redemption process, are final and binding.

8.3. Customers are responsible for complying with all relevant laws and regulations when participating in the Promotion.

8.4. Storage King accepts no liability for any losses, damages, or claims arising out of or in connection with the Promotion.

8.5. These terms and conditions are governed by the laws of the state/country in which facility resides, and any disputes arising from or in connection with the Promotion shall be subject to the exclusive jurisdiction of the courts of state/country in which facility resides.

Recitals:

This agreement outlines the terms and conditions of self-storage at this facility, where We licence spaces to customers for the purpose of storing goods. As a business we must abide by various laws and regulations and by extension, this agreement requires that You also comply with all applicable laws. This agreement also helps maximise the safety of our customers and the security of the Facility.

1. Definitions and Interpretation

In this Agreement:

1.1 Definitions

Account means Your account with Us in respect of this Agreement.

Agreement means this standard self-storage licence agreement, including the Schedule and any applicable Specific Terms.

Alternative Contact Person or ACP means the alternative contact person that You specify in the Schedule.

Associate means the ACP, Your agent and/or a third party:

1. who enters the Space (or the Facility) at Your request, invitation or direction; or
2. whose entry to the Space (or the Facility) was facilitated by any of Your acts or omissions, including, but not limited to, the provision of a key, access card, codes or Bluetooth-enabled device; or
3. who gains unauthorised entry to the Space (or the Facility) due to the Space (or Facility) being left unsecured, either deliberately or negligently, by You.

Australian Consumer Law means the Australian Consumer Law which is contained inthe Competition and Consumer Act 2010 (Cth).

Bluetooth means a short-range wireless technology standard that is used for exchanging databetween fixed and mobile devices over short distances.

CCTV means any type of visual surveillance device used for security purposes, including cameras that relay to a screen or monitor, and usually results in recordings. For the purpose of this Agreement,this incorporates any other surveillance and recording technology operated for safety and security purposes.

Default means a breach of this Agreement.

Default Action means any of the actions described in clause 13 (Consequences of Default).

Default Action Costs means our reasonable costs of enforcing this Agreement due to Your Defaultsuch as, without limitation, the costs of:

1. inspecting the Space;
2. conducting an inventory of Goods;
3. the sale or disposal of Goods;
4. cleaning the Space;
5. recovering any overdue Fees and other amounts due, including costs of debt collectionservices;
6. postage and/or courier; and/or
7. any other action required or permitted under this Agreement (including the giving of anotice to You).

Direct Debit means an automatic recurring payment of the Storage Fees debited by Us from Yournominated bank account, debit or credit card on Your Scheduled Payment Date or as otherwiseagreed.

Facial Identification refers to 'one-to-many' matching and involves determining whether a facematches any biometric template in a database.

Facial Recognition Technology or "FRT" involves the collection of a digital image of an individual'sface and the extraction of their distinct features into a biometric template. The biometric template isthen compared against one or more pre-extracted biometric templates for the purpose of FacialVerification or Facial Identification.

Facial Verification refers to 'one-to-one' matching and involves determining whether a face matchesa single biometric template.

Facility means the self-storage facility location specified in the Schedule and comprised of thepremises owned or controlled by Us, including the land, buildings and any fixtures.

Facility Rules means the rules of conduct, any operational rules and occupational health and safetyprocedures at the Facility as published on Our website and/or displayed at the facility.

Fees means, collectively, the fees described in clause 3.

Fixed Period means either:

1. the fixed storage period specified in the Schedule; or
2. where no such period is specified, the minimum storage period of 1 month commencing onthe date of this Agreement.

Goods means the goods that are subject to this Agreement.

GST means any goods and services tax imposed by the A New Tax System (Goods and Services Tax)Act 1999 (Cth).

Indemnified Party means Us and Our directors, employees, contractors, subcontractors and agents.

Late Payment Fee means the late payment fee and accrual set out in the Schedule.

Other Fees includes any of the fees (whether for administration of Your Account, cleaning, pestcontrol or emergency or security service call-out caused by You or Your Associate) set out in theSchedule, Default Action Costs and/or any other fees reflecting Our incurred costs that Wedetermine are chargeable to You and of which We advise You in writing.

Permitted Use means storage of Goods and/or other use, subject to and compliant with allapplicable laws, for which We have given You express prior written approval. Charging of lithiumbatteries is not permitted.

Personal Information means information or an opinion (including information or an opinion formingpart of a database) that is recorded in any form and whether true or not, about an individual whoseidentity is apparent, or can reasonably be ascertained, from the information or opinion or asotherwise defined in the Privacy Act 1988 (Cth).

PPSA means the Personal Property Securities Act 2009 (Cth).

Privacy Policy means Our Privacy Policy published on Our website and/or displayed at the facility.

Prohibited Goods includes, without limitation, goods that are hazardous, dangerous, illegal, stolen,flammable, explosive, environmentally harmful, perishable, living, or that can pose a risk to anyperson or property. E-scooters, e-bikes and similar micro-vehicles are not permitted to be stored,regardless of battery condition. In addition, lithium batteries - or items containing them - that havebeen altered, modified or damaged are prohibited. Storing quantities of lithium batteries beyondnormal personal / household use is also not permitted.

Personal use is defined as goods that are normally bought for personal or household use.

Schedule means the schedule to this Standard Self Storage Licence Agreement containing Your andOur details, among other things.

Scheduled Payment Date means the recurrent agreed date that the Storage Fee is due under thisAgreement (being no later than the date specified in the preceding month as set out in the 'Charges& Fees' section in the Schedule), or such other date as otherwise agreed by the parties in writing.

Security Deposit means the security deposit amount specified in the Schedule.

Service means any service offered by Us, including the managed storage, storage room, mobilestorage, vehicle storage, shipping container and/or trailer hire services, as the case may be.

Space means the storage space licenced to You within the Facility under this Agreement andspecified in the Schedule or any other storage space as may be subsequently allocated to You by Usin accordance with sub-clause 20(b) (Variation).

Specific Terms means the specific terms applicable in respect of each relevant Service as publishedon Our website and/or displayed at the facility.

Storage Fee means the periodic storage fee specified in the Schedule or as otherwise agreed in writing.

Storage Period means the Fixed Period, any holding over period under sub-clause 2(c) and/or anyfurther period agreed by the parties in writing.

StorerCheck means the database set out at https://storercheck.com.au/ (or such other URL as maybe advised by Self Storage Association of Australasia on its website from time to time).

Termination Notice Period means the termination notice period specified in the Schedule or, where no such period is specified, the termination notice period is 14 days from the date on which the Facility Operator or the storer gives written notice to the other party of its intention to terminate this Agreement

Uncollected Goods Legislation means the Australian Consumer Law and Fair Trading Act 2012(Vic), Uncollected Goods Act 1995 (NSW), Disposal of Uncollected Goods Act 1967 (Qld), UnclaimedGoods Act 1987 (SA), Disposal of Uncollected Goods Act 1970 (WA), Uncollected Goods Act 2004(NT) and Uncollected Goods Act 1996 (ACT), as applicable to the jurisdiction in which the Facility is located.

Unforeseen Event includes fire, flood, earthquake, storm or another event outside of any party's reasonable control adversely affecting the access to or use of the Space or any part of the Facility.

We or Us means the person specified in the Schedule as the Facility Operator (or any of Oursuccessors or assigns).

You means the person (which may be one or more persons, as applicable, and may include a naturalperson, body corporate (partnership or trust) specified in the Schedule as the storer. Where Youspecify two or more legal persons in the Schedule as the storer, each of those persons is jointly andseverally liable as a party under this Agreement.

1.2 Interpretation

In this Agreement:

1. the singular includes the plural and vice versa;
2. the meaning of general words is not limited by specific examples introduced by words like‘including’, ‘for example’, ‘such as’ or similar expressions;
3. a reference to any document, policy or legislation includes all amendments, consolidationsor replacements (and all regulations or instruments issued under it, if any);
4. time limits under this Agreement (including any notice issued under this Agreement) mustbe strictly complied with by all parties;
5. a reference to a time or date in connection with the performance of an obligation by a partyis a reference to the time and date in the city in which the Facility is located;
6. a reference to a business day is a reference to a day on which businesses are ordinarily open for business in the city in which the Facility is located excluding Saturday, Sunday and any gazetted public holidays in that city;
7. neither this Agreement nor any part of it is to be construed against a party on the basis that the party or its lawyers were responsible for its drafting; and
8. each party will exercise reasonably any powers (including discretion, opinion or belief) conferred on it under this Agreement.

2. Grant of Licence

1. We grant You a non-exclusive licence to access and use the Space during the Facility's access hours, notified by Us from time to time, in accordance with the Permitted Use during the Storage Period, upon and subject to this Agreement.
2. Your rights under this Agreement are in contract only and do not confer any leasehold or other interest in the Space.
3. If, with Our consent, You remain in possession of the Space after the Fixed Period expires, this Agreement will be deemed to continue as a monthly agreement, on the same terms and conditions but modified as applicable to a monthly agreement.
4. For the avoidance of doubt, You are not permitted to sub-licence, transfer or assign to any third party the licence that We grant to You under clause 2(a).

3. Fees

1. You must pay to Us, using a payment method accepted by Us:
   1. Security Deposit: on signing the Agreement a one-off Security Deposit (if any): the parties agree that, subject to the terms of this Agreement, We may apply the Security Deposit to any Fees due and payable to Us by You (Incurred Fees) and where:
      A. the Security Deposit is greater than the Incurred Fees, We must refund to
      You within 30 days of finalising Your Account any balance remaining after
      the deduction; or
      1. the Security Deposit is greater than the Incurred Fees, We must refund to You within 30 days of finalising Your Account any balance remaining after the deduction; or
      2. the Security Deposit is less than the Incurred Fees, We will be entitled to
         withhold the entire Security Deposit and You will remain liable to Us for any
         shortfall.
   2. Storage Fee: the Storage Fee monthly in advance (unless otherwise agreed by the parties) and by no later than the Scheduled Payment Date specified in the Schedule;
   3. Late Payment Fee: the Late Payment Fee, if any payment of the Storage Fee or any other Fee due is not made by the due date; and/or
   4. Other Fees: the Other Fees in accordance with this Agreement.
2. Duties and Taxes: You must pay any government taxes, charges or duties (including any GST) payable in respect of this Agreement. A valid tax invoice will be provided to You on request and/or issued periodically by Us to You, as the case may be.
3. Direct Debit: You must identify Your Direct Debit payment clearly and as reasonably directed by Us, so it can be correctly credited to Your Account once cleared. If You fail to identify Your
   payments in accordance with Our directions and Your Account is in arrears as a result, You may incur a Late Payment Fee and/or We may undertake a Default Action in accordance with this Agreement. You indemnify Us against any claim for loss, damage or expenses in connection with Our enforcement of this Agreement, including in relation to the sale or disposal of Your Goods, due to Your failure to correctly identify a Direct Debit payment. For the purpose of this clause, You will be deemed to have identified Your Direct Payment in
   accordance with this clause if the Direct Payment includes Your surname and either the customer reference number or unit number. These details are listed in the signed copy of this Agreement.
4. Fee increases: We may increase the Storage Fee any time after the expiry of the Fixed Period but must provide at least 28 days’ notice to You of any fee increase. If You object to the fee increase, You may, before the expiration of that 28 day period, terminate this Agreement and move out by giving no less than 24 hours’ notice to Us (in accordance with clause 20(b)). We will not increase the Storage Fee pursuant to this clause more than once every six
   months.

4. Your Obligations

You must:

1. use the Space in accordance with the Permitted Use only;
2. not conduct business, reside, sleep, loiter, party, cause nuisance or undertake any other activity in the Space or at the Facility contrary to the Permitted Use;
3. comply with the Facility Rules (including Our reasonable directions, to the extent those directions are reasonably necessary to protect your safety and the safety of others in the Facility) and all applicable laws (including local planning laws, health and safety laws) and directions of relevant government authorities (including those that We may be required to implement);
4. ensure that any Goods stored in the Space are:
   1. dry, reasonably clean, free of vermin, mould and/or food scraps; and
   2. not Prohibited Goods;
5. keep the Space in good and clean condition, appearance and repair;
6. not alter the Space in any way without Our prior written consent;
7. promptly notify Us of any damage to the Space and/or any part of the Facility, or of any event or circumstance that poses a material risk to the Space or Facility; and
8. secure from unauthorised entry the Space and any of the Facility's gates / doors that You use.

5. Your Warranties

You warrant that You:

1. own all the Goods stored in the Space and/or are entitled at law to deal with such Goods in accordance with this Agreement (including granting Us the right to dispose of the Goods in specified circumstances) and, in that capacity, You have knowledge of the Goods in the
   Space; and
2. will not store in the Space:
   1. any irreplaceable Goods, such as currency, jewellery or precious metals (e.g. gold), furs, deeds, paintings, curios, works of art, photographs, items of personal sentimental value or that are worth more than $1,000 AUD (in total), unless they are itemised and covered specifically by insurance; or
   2. any Prohibited Goods.

6. Our Warranty

We warrant to You that We have the right to grant You the licence under sub-clause 2(a) and will facilitate Your access to the Space during the Facility's access hours (except as otherwise provided in this Agreement).

7. Your Acknowledgement

You acknowledge and agree that:

1. the Space is approximately the size advertised;
2. You are solely responsible for determining whether the Space is appropriate and suitable for storing Your Goods, having regard to the size, nature and condition of Your Goods and of the Space;
3. We:
   1. do not have knowledge of the Goods in the Space;
   2. are not a bailee, nor a warehouseman of the Goods stored in the Space and do not take possession of the Goods, You retain control of, and responsibility for, the Goods (subject to Us taking possession under clause 13 (Consequences of Default)); and
   3. do not provide any Goods, or Goods maintenance services, to You, unless otherwise agreed with You and subject to the applicable Specific Terms;
4. You are solely responsible for considering the replacement value of Your Goods and purchasing and/or maintaining an appropriate level of insurance coverage in relation to Your
   Goods. In the event of loss or damage to Your Goods, or loss or damage caused by Your Goods, You should not assume that any insurance We have covers such loss or damage;
5. by requiring Us to perform any Services or by using any of Our Services, You accept the Specific Terms on which We provide those Services;
   f. if You fail to sign and return this Agreement to Us, You may accept this Agreement by conduct (such as by verbally agreeing to its terms, storing Goods in the Space and/or paying
   Storage Fees) and, if so, You are legally bound by it;
6. the common areas at the Facility may be under continuous CCTV and audio surveillance; and
7. in limited circumstances such as for maintenance and repair, ID verification purposes and/or other issues, We have the right to temporarily restrict Your access to the Space without notice, but only where such restriction is reasonably necessary for Your safety and the safety
   of others in the Facility and where we subsequently provide written notice to You informing You of the event as soon as practicable.

8. Damage by You and/or Your Associates

In the event the Space, the Facility, any of Our property, and/or property and goods of any other person at the Facility, is damaged due to any of Your and/or Your Associate's acts or omissions, including storage of Prohibited Goods, We may, at our election (acting reasonably):

1. direct You to remedy any such damage, including by paying compensation; and/or
2. repair such damage and charge You for any repairs.

9. Access, Inspection and Surveillance

1. You consent to Us accessing (using all necessary force) and inspecting the Space by any means (including using a microprobe, CCTV or other camera or audio surveillance with any footage obtained from such surveillance being potentially available as evidence in any
   proceedings):
   1. on 14 days’ written notice (or such other period as reasonably agreed between the parties) to You (where You will have the right to be present at the inspection) for the purposes of, among other things, maintenance, repair and/or relocation; or
   2. only in cases of emergency, immediately and without notice (but with a subsequent written notice to You informing You of the event as soon as practicable) in the event that entry is required to give effect to this Agreement or any law, or We suspect there has been a breach of this Agreement or any law, including but not limited to circumstances where We, acting reasonably, believe that:
      1. Your Goods or any of Your or Your Associates' acts or omissions threaten, or may cause harm or damage, to any person, property or the environment
         (which may include the Space); or
      2. it is a requirement of Our insurance policy or other binding requirement; or
      3. We must report You and/or Your Associates to a relevant government
         authority, law enforcement agency and/or emergency services and/or allow
         access, inspection or seizure of Goods by relevant government authorities
         where required by any applicable laws; or
      4. an Unforeseen Event has taken place or is about to take place.
2. We agree and acknowledge that:
   1. any CCTV and security recording system that We utilise, including Facial Recognition Technology must strike an appropriate balance between the personal privacy of individuals using or visiting Facility premises, maintaining a secure environment and the objective of recording incidents;
   2. the system will be operated fairly, within applicable law, and only for the purposes to which it is established; and
   3. the presence of CCTV on Facility premises will be brought to the notice of You and the general public by prominent and appropriate signage.
3. CCTV images recorded at the Facility are stored digitally. All recorded material will be treated as confidential and, if the recordings contain Personal Information, this information will be managed in accordance with our Privacy Policy.

10. Goods Handling Equipment

The Facility may make walking stackers, trolleys and other Goods handling equipment available to assist You. You can use such equipment only if You:

1. are experienced with the particular equipment, know how to use it safely, and use it safely;
2. comply with any applicable health and safety regulations, instructions and/or Our directions for use for that equipment; and
3. accept liability for any damage or injury arising from Your or Your Associate’s use of such equipment at the Facility.

11. Australian Consumer Law

The Australian Consumer Law applies to this Agreement and provides You with rights that are not excluded, restricted or modified by this Agreement. Any provision of this Agreement is subject to the specific protections and guarantees in that and any corresponding Federal, State or Territory
legislation.

12. Liability and Risk

1. Subject to clause 11 (Australian Consumer Law), any applicable law, and the provisions of this clause 12, You:
   1. access and use the Space (including storing Goods in the Space) at Your own risk;
   2. bear the risk of theft of Your Goods from the Space and of any damage,
      deterioration and/or destruction to Your Goods caused by, among others:
      1. any Unforeseen Event (including flood, fire, leakage or overflow of water);
      2. mildew, mould, or temperature fluctuations;
      3. transportation (including delivery and removal) of the Goods;
      4. infestations (including pest or vermin); and/or
      5. spillage of material from any other storage space caused by other users of
         the Facility;
   3. must indemnify and hold harmless the Indemnified Party in respect of any loss,
      damage, or injury (as applicable) to the Space, Facility, Us, and/or any third party, where such loss, damage, or injury is caused by Your or Your Associate's wilful misconduct, negligent omission, fraud or criminal conduct and/or the storage of Prohibited Goods; and
   4. release Us from all claims and liability arising from any loss, damage or injury
      occurring in the Space or the Facility or in connection with Your use of the Space, and in any event, if it is determined that We are liable to You, Our liability is capped at:
      1. if the loss, damage or injury relates to Goods or property, $1000; or
      2. otherwise, the amount which is the greater of:
         1. the Storage Fees You paid Us under this Agreement within 6 months of the date of the event giving rise to the liability; and
         2. $5000.
2. We must indemnify and hold harmless You in respect of any loss, damage, or injury (as applicable) to You, where such loss, damage, or injury is caused by Our (and/or any of Our Indemnified Party's) wilful misconduct, negligent omission, fraud or criminal conduct.
3. Each party:
   1. is not entitled to recover damages or obtain payment, reimbursement, restitution or indemnity more than once for the same liability or breach of this Agreement; and
   2. shall not be liable under this Agreement for any indirect, consequential, special or incidental loss or damages;
4. Each party's liability for any risk, loss, damage, or injury (as applicable) under this Agreement will be reduced proportionally to the extent that any act or omission by the other party
   contributed to the relevant risk, loss, damage or injury.
5. You acknowledge that this clause is a fundamental term of this Agreement as the risk and liability allocation has been factored into the Fees and Our operations would not be viable on any other basis.

13. Consequences of Default

1. In the event of Your Default (such as any Fees becoming overdue or You failing to comply with Your obligations under clause 4), We may (but are not obliged to), without any liability to You for any loss or damage and without limiting any other rights under this Agreement (including the right of termination), take any of the following Default Actions where those Default Actions are reasonably necessary in order to protect our legitimate business interests which interests include ensuring the continued and viable operation of Our business:
   1. apply the Security Deposit in respect of any Incurred Fees as provided in sub-clause 3(a)(1);
   2. deny You access to the Space and/or the Facility until the Default is remedied, including by applying a padlock or other device to the Space;
   3. claim a contractual lien over all Your Goods (Contractual Lien) and You agree to grant us the Contractual Lien;
   4. access the Space, by force if necessary, take possession of the Goods stored in the Space (noting that, for the purposes of the PPSA, We are deemed to be in possession of the Goods stored in the Space [from the moment We exercise our rights pursuant to this clause]);
   5. report You to, without limitation, StorerCheck, debt collection agency, credit reporting agency, law enforcement agency or government authority as applicable (subject to Our Privacy Policy);
   6. not earlier than on expiry of 42 days since the date of Your Default and upon giving You no less than 14 days' notice (to allow You to rectify Your Default if it is rectifiable):
      1. sell the Goods in one or more lots by private arrangement or public auction (whether conducted online or in person), subject to any superior rights of
         third parties under the PPSA; and/or
      2. dispose of the Goods in whole or in part, in any manner We deem fit, where the Goods remain unsold after being offered for sale or are unsaleable for
         any reason (including posing a health and safety risk) or appear of insufficient value to warrant a formal sale process. This subclause 13(a)(6) will only apply to the extent the relevant Uncollected Goods Legislation allows parties to contract out of it.
2. In respect of sub-clause 13(a)(6):
   1. If We believe it is a health and safety risk to conduct an inventory of the Goods, We may take the Default Action under paragraph 13(a)(6) without undertaking such an inventory. In such circumstances, We will not open any boxes or bags in which Your Goods are contained and will dispose of all Goods unopened.
   2. Any funds We recover from the sale will be applied to pay any Fees You owe Us, including the Default Action Costs. In the event of excess funds, We will endeavour to return any balance to You within 30 days from the date of finalising Your Account. However, where We cannot locate You or Your ACP using the contact details provided and the excess funds are determined to be unclaimed monies under the relevant Uncollected Goods Legislation, we will act in accordance with the requirements of the relevant legislation.
3. You consent to any Default Action being taken under this clause 13, regardless of the nature or value of Your Goods and agree not to impede or cause any obstruction to enforcement of Our rights (other than remedying Your Default).
4. Your Default under one agreement with Us will constitute a Default under all agreements between You and Us and will entitle Us to take a Default Action in accordance with this clause 13 (Consequences of Default) as if it applies to the other agreements You have with Us (whilst ensuring necessary alterations or modifications to each of those other agreements You have with Us are made accordingly).

14. Unforeseen Events

On occurrence, or reasonably anticipated occurrence (such as further to an official weather warning from the relevant authorities), of an Unforeseen Event:

1. You must comply with all Our reasonable directions if we consider, acting reasonably, that such direction is reasonably necessary to protect Your safety, or the safety of any other person or thing or the Facility;
2. each party:
   1. must comply (and must direct any of their associates to comply) with all directions from a government department, law enforcement agency (including police), and/or
      insurer; and
   2. may, in consultation with the other party and subject to a continuing Unforeseen Event, terminate this Agreement on giving a reasonable notice in writing (which
      could be with immediate effect if it is reasonable in the circumstances) to the other party.
3. We may:
   1. suspend this Agreement and the parties’ [rights and] obligations under it for up to 30 days to allow Us to assess and remedy any damage (and no Storage Fees will be
      payable during the suspension);
   2. take all actions reasonably necessary to minimise the damage to the Space and/or Facility caused by or incidental to the Unforeseen Event; and
   3. if it is reasonable to do so, offer You an alternative space elsewhere in the Facility.
4. Where Your Goods in the Space are severely damaged by an Unforseen Event or, in Our opinion, pose any risk to Us, the Facility or any third party, You consent to Us disposing of such Goods without any liability to You upon giving You a written notice. Where practicable and safe to do so, You agree to attend the Space at any reasonable time specified by Us, and (if required by Us) You will inspect the Goods in the Space for damage and/or clear out the Space as soon as possible and within any reasonable period specified by Us.

15. Termination

1. Subject to clause 16 (Effect of Termination), this Agreement may be terminated:
   1. Termination Without Cause: after the Fixed Period has ended, by either party giving written notice to the other party for a period not less than the Termination Notice
      Period;
   2. Termination for Cause: by either party immediately (which may be confirmed by a subsequent notice in writing):
      1. in the event of any Default under this Agreement by the other party, which is not capable of being remedied (including, where We determine, acting
         reasonably, that You and/or Your Associate’s behaviour and/or use of the Space and/or the Facility is illegal, environmentally harmful, antisocial,
         threatening or offensive);
      2. after giving a written notice to the other party to remedy a Default (including any Fees becoming overdue) under this Agreement and the other
         party fails to remedy the Default within 14 days of receiving notice;
   3. Termination due to Variation: by You in accordance with sub-clause 20 b; or
   4. Termination due to Unforeseen Event: by either party in accordance with sub-clause 14 b 2.
2. If You purport to terminate this Agreement without giving the written notice to Us, termination will be deemed ineffective.

16. Effect of Termination

Termination of this Agreement does not affect any accrued rights or liabilities of the parties. Upon valid termination of this Agreement:

1. We will refund or set off (as applicable) the amount of any Storage Fees paid by You in advance for any future whole month that has not yet commenced; and
2. You must:
   1. pay any outstanding Fees and any other amounts payable by You under this Agreement; and
   2. vacate the Space of all Goods, return to Us any of Our property, and leave the Space in a clean condition in accordance with the Facility Rules within 24 hours from termination unless otherwise agreed with Us in writing.
3. In the event You breach sub-clause 16(b), We may:
   1. deduct the amount from the Security Deposit in accordance with sub-clause 3(a)(1) (Fees); and, in respect of any shortfall,
   2. take any Default Action under clause 13 (Consequences of Default).

17. Disposal of Abandoned Goods

If You leave any of Your Goods or any other goods unattended outside of Your Space at the Facility (Abandoned Goods) in breach of the Facility Rules or fail to collect Your Goods within 7 days of termination of this Agreement, You authorise us to dispose (including by sale) of the Abandoned Goods (regardless of their nature or value) provided We have given you at least 7-days written notice of such proposed disposal, and without any liability to You and without Us having any obligation to inspect and/or value the Goods.

18. Alternative Contact Person (ACP) and Next of Kin

You:

1. warrant that You have the ACP’s consent to disclose the ACP’s Personal Information to Us and that the ACP is authorised to act as Your agent whose decisions in relation to this
   Agreement will be legally binding on You; and
2. without limiting clause 18(a), authorise Us to, at Our discretion:
   1. discuss any matter relating to this Agreement with the ACP, including confirming Your latest known contact details; and
   2. in the event of You being absent, unwilling or unable to remove Your Goods when required to do so under this Agreement, allow the ACP to access the Space and remove Your Goods on terms agreed between Us and the ACP, whether before or after termination of this Agreement.
3. Without limiting this clause 18,You authorise Us to access the Space and to release all Goods stored in the Space, in Our absolute discretion, to either the ACP or to any person who identifies themselves to Us as your next-of-kin where You are a natural person and We have received reasonable proof that You are deceased.

19. Notice

1. A notice to a party under this Agreement must be in writing and emailed to that party’s email address or texted to that party’s mobile phone number specified in the Schedule
   (unless You have indicated that you decline to receive notices electronically, in which case the notice can be handed to You or Your ACP or posted to Your latest known address). In the event two or more sets of contact details are provided in the Schedule, it will suffice to give notice in writing to any one of them.
2. A notice given in accordance with this clause must be treated as having been given and received on the day it is handed, emailed or texted or three business days after the notice has been posted by mail.
3. Details of any change to a party's (or an ACP's) contact details must be notified to the other party within 2 business days of the change occurring.

20. General provisions

1. Assignment. The rights granted under this Agreement are personal to You and You may not deal (including via change of control) with Your rights and obligations under this Agreement without Our written consent. Any purported dealing is deemed ineffective. You consent to Us dealing (including via change of control) with Our rights and obligations under this Agreement without prior notice to You (as seeking such consent from multiple storers would be impractical, among other things).
2. Variation. We may, acting reasonably and to the extent necessary to protect our legitimate business interests, vary this Agreement by giving You at least 28 days' written notice of the variation pursuant to changes in applicable laws, market conditions and/or legitimate business interests (including for the proper operation, management, refurbishment or redevelopment of the Facility that may require Us to relocate You to another space (of similar dimensions) within the Facility or make any Fee adjustments). If You object to the variation, You may, before the expiration of the specified notice period, terminate this Agreement by giving no less than 24 hours’ written notice to Us.
3. Counterparts. This Agreement may be executed using electronic signatures and exchanged or delivered electronically and such execution, exchange and delivery will be legally binding in any number of counterparts.
4. No implied waiver. A failure and/or delay by a party to exercise a right under this Agreement resulting from a breach by the other party does not amount to a waiver of that
   breach or of any future breach of the same kind.
5. Severance. If a provision, or part of a provision, in this Agreement is held to be illegal, invalid, void, voidable, or unenforceable, then that provision, or part of a provision, must be read down to the extent necessary to ensure that it is valid and enforceable. Where it is not possible to so read down a provision, or part of a provision, then that provision, or part of a provision, is severable without affecting the validity or enforceability of the rest of this Agreement.
6. Entire Agreement. This Agreement records the entire agreement between the parties about its subject matter and supersedes all previous communications, representations,
   understandings or agreements between them (whether written or verbal).
7. Jurisdiction. The law of the state in which the Facility is located applies to this Agreement. The parties submit to the non-exclusive jurisdiction of the courts of that jurisdiction and of the Commonwealth of Australia.
8. Disputes. If a dispute arises between the parties under this Agreement, the parties must attempt to settle the dispute with one another before instituting any legal proceedings.
9. Survival. Provisions of this Agreement which by their nature are meant to continue to run beyond the termination or expiry of this Agreement will survive its termination or expiry.

1. Storage King or its agent will deliver the goods you order to the address you specify in your order. Our delivery is to the building's entrance, our delivery team are unable to take deliveries up or down flights of stairs. Please note that we are not able to give specific days or times for delivery.
2. Storage King days of operation for delivery are Monday to Saturday. The minimum delivery fee is $24.00 and the cost may vary depending on your delivery address. The delivery fee may also be subject to the quantity and size of your order.
3. Once your order has been placed, Storage King or its agent, will provide you with a tracking number. Should you wish to amend your order details, or you have any queries, please contact the nominated store for filling your order.  The store contact details can be found on your confirmation email.
4. The standard timeframe for delivery is 0-3 business days for metro areas. 
5. Anyone at the delivery address who receives the goods will be presumed by Storage King or its agent to be authorised to receive the goods.
6. If there is no-one at the delivery address or no-one of appropriate age to receive the order, and you have not authorised the delivery to be left unattended, Storage King may charge you additional delivery fees after arranging a further delivery attempt.
7. Once the goods are delivered to you, you will own them, and it is your responsibility if they are lost or damaged.
8. The prices listed on this website may vary to the prices advertised in store due to various reasons including promotions, delivery and stock availability.

Storage King provides a 6-day return policy on, “Incorrectly Shipped” or “Damaged in Transit” goods. Shipping charges may apply for the return of goods and the shipping costs are not refundable.

Accessing the Facility

Please be aware persons entering the premises do so at their own risk. Customers store at their own risk and should follow our reasonable directions.

In and Around the Facility

For your safety, do not place objects in front of roller doors or gates. Gates, roller doors and other access doors may close without warning and should not be obstructed.

Critical emergency equipment such as fire extinguishers, firehoses, fire and emergency exit doors and first aid kits must not be obstructed.

There are shared traffic zones throughout the Facility, so please be aware of others, take care and when driving adhere to the posted speed limit. Pedestrians should be aware of vehicles moving around the facility. Please obey all safety and warning signs displayed around the facility.

This facility is alarmed and monitored at all times. If you or one of your associates triggers a security or emergency services alarm, a call out fee up to $200 could apply.

Please be considerate of others. Aggressive, abusive or any antisocial behavior will not be tolerated and can result in termination of the storage agreement.

Smoking is not permitted anywhere within the facility boundaries. Pets and animals are permitted but must be restrained at all times and not left unattended.

Upon moving into the store, you are responsible for ensuring that you are familiar with the locations of the evacuation points, in case of an emergency. In an emergency, follow the instructions of the duty manager.

Prior to using any equipment like lifts, hoists etc, you must be familiar with the correct operation of them. If you cause any damage to the store equipment, you could be held liable for the repair costs. If you are not sure how to operate any equipment, please ask the staff for assistance.

Storage Unit Guidelines

You must secure your storage unit with a padlock or Bluetooth-enabled locking device and secure any of the facility’s gates / doors that you use.

The facility’s common areas are under continuous CCTV surveillance which may also include audio recording. The inside of your storage unit may be visible on camera if the door to your storage unit is open.

1. Acceptable use of Storage Units

Acceptable Useis defined as the use of a storage unit limited to the storage of goods, or where it has specifically been approved as a permitted use, and for any other activities which are not defined under unacceptable use.

1. Access
   Access to the facility is limited to the access hours advertised within the store and posted on the store webpage.
2. Acceptable use – storage of goods
   The following are acceptable storage of goods:
   1. General household goods that are not prohibited items or items excluded as per the storage agreement.
   2. Commercial goods and equipment including merchandise and point-of-sale materials.
3. Acceptable use – other activities
   The following are acceptable use of storage units:
   1. Picking and packing of goods
      1. Receipt and dispatch service is allowed but the responsibility for the goods remains with the customer.
   2. Advertisement and selling of commercial goods.
      1. Access by non-Storage King customers to the facility for purchase of goods is limited to wholesale sales and infrequent retail sales. The Store Manager is responsible for monitoring traffic from visitors and ensuring that the activity does not cause a nuisance to other customers using the facility.

2. Unacceptable use of Storage Units

Unacceptable Useinvolves use of a storage unit for residing, dwelling, loitering, illegal or unlawful purposes. It also includes commercial activities that have not been approved as a permitted use, unapproved use of electricity and unauthorised modification of the unit

1. Unacceptable use – storage of goods
   1. The storage agreement describes that a customer must not store:
      1. any irreplaceable goods, such as currency, jewellery, or precious metals (e.g. gold), furs, deeds, paintings, curios, works of art, photographs, items of personal sentimental value or that are worth more than $1,000 AUD/NZD (in total), unless they are itemised and covered specifically by insurance. Customers deciding to store irreplaceable goods will be doing so at their own risk.
      2. any prohibited goods which include, without limitation, goods that are hazardous, dangerous, illegal, stolen, flammable, explosive, environmentally harmful, perishable, living, or that can pose a risk to any person or property. Lithium batteries (or items containing lithium batteries) that have been altered, modified or damaged are prohibited. This includes the storage of e-scooters, e-bikes and similar micro-vehicles. Storing a quantity of batteries that exceeds personal use is not permitted.
2. Unacceptable use – other activities
   1. Commercial activities (other than an approved permitted use which must be in writing)
      1. creating an office space in the storage unit. An office space would consist of setting up a desk and/or workstation where duties are performed not related to the use of the storage unit.
      2. using the facility address as the registered address for a business.
      3. the act of manufacturing goods in the storage unit or in the space that could damage the premise, fixtures, or other customer goods, as well as create particles (such as dust or dirt), sparks and other sources of ignition, making the premise unsafe or unclean.
      4. No Hot Works – Hot works are defined as anything that creates spark or flame.
      5. using the storage unit in order to have goods delivered to the store and not actually using the storage unit.
   2. Electricity usage and electrical goods
      1. use of any electricity without a signed and approved Acceptable Electricity Usage Policy document. This includes using appliances (such as computers, printers, coffee machines, refrigerators, or freezers) and maintenance of appliances.
      2. modifying power points within a storage unit.
      3. use of extension cords from common area power outlets.
      4. use of portable electric heating and/or cooling equipment.
      5. storage of e-scooters, e-bikes, and similar micro-vehicles.
      6. charging or using lithium batteries.

Your Goods

You must not leave any goods unattended in a common area of the facility. We have the right to deal with such goods under the self-storage agreement which may include sale or disposal.

If the facility has a timber mezzanine floor, no pallet storage or use of pallet jacks is permitted on any level apart from the ground floor. Timber floor ratings are generally 5Kpa (amount of weight the floor can safely hold) which may not support the weight of pallets.

Fees

Storage fees must be paid on time. Failure to pay on time will incur late fees and your access to the Facility will be suspended. Please contact the Office should you need to discuss outstanding payments.

The facility has the right to sell your goods if you do not pay your storage fees in accordance with your self-storage agreement.

Deliveries / Collections

Please contact the office if you wish to have goods delivered to or collected from the Facility.

Any goods received by the Facility for delivery or dispatch will be stored in a designated unsecured area so you should arrange for collection as soon as possible, and, in any event, no later than 7 days following receipt of the goods by us, either for delivery to you or for dispatch. After collecting any deliveries, you must either store the goods in your storage unit or remove them from the Facility.

If the goods are not collected within seven days, we may charge a standard fee and/or return the goods to the sender or otherwise dispose of them in accordance with the self-storage agreement.

Please note any receipt and/or dispatch activities are undertaken at your risk, and the area for delivery and dispatch may be accessed by Facility staff, courier personnel and other members of the public. Although we are authorised to sign for the goods on your behalf, we do not take possession of the goods, and we do not take any steps to check the goods or keep them safe. You must comply with, and you must ensure that any third party delivering/collecting the goods complies with, our reasonable directions.

Your Details

Please notify us in writing within 2 business days if your contact details, or the contact details of your Alternative Contact Person (ACP) change. Please ensure that you have informed the ACP that they have been nominated by you as a contact person for us to use if required.

Moving Out

When it’s time to move out, please provide 14 days’ written notice of your intention to move out.

Please ensure you take all the goods with you when you move out. Your unit must be left empty and clean with your lock removed. Please note rubbish disposal charges may apply if goods are left at the facility.