What customers say about us
- 37 Reviews
Most Recent Reviews
- 37 Reviews
June 23, 2020
Responded on June 24, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Belconnen Management
May 20, 2020
Responded on May 21, 2020
Hi Paul
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
May 8, 2020
Responded on May 18, 2020
Hi Patrick
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
March 15, 2020
Responded on March 19, 2020
Hi Mary
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
December 10, 2019
My husband organised the storage here after being recommended by ACT Movers , both companies were great to deal with. We have been very stressed for the last few months because we are renovating our house, it was such a relief dealing with Rob at Storage King who organised a last minute unit for us.Thank you.
Source:
Google
Responded on December 13, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Belconnen Management
November 22, 2019
Recommended
Awesome and friendly. Well priced too
Source:
Facebook
Responded on November 26, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Belconnen Management
October 26, 2019
Helpful and compassionate staff who are willing to help and always go above and beyond. Thanks again
Source:
ReviewPush
Responded on October 27, 2019
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Belconnen Management
October 21, 2019
Wonderful staff, great service.
Thank you
Source:
ReviewPush
Responded on October 21, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Belconnen Management
September 16, 2019
You can take me feedback down.
You can take my review down.
But Canberra is a small place and I know a lot of people here and I will tell everyone about you Crap Service you give out to your customers and as I said in my last review you pulled down that you are Rude and arrogant is not far from the truth. I gave you my email address and you couldn't be bothered to address the problem that you cause.
Source:
ReviewPush
July 16, 2019
Professionalism, expertise and excellent customer service has made my time at Storage King Belconnen a very comfortable and a pleasant experience. I highly recommend this location.
Source:
Google
Responded on July 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Belconnen Management
July 15, 2019
Thanks for all the friendly help you provided. I recommend Storage King Bekconnen
Source:
ReviewPush
Responded on July 25, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Belconnen Management
June 24, 2019
I was particularly impressed with the service I received from Rob and staff
Source:
Google
June 11, 2019
Great facilities and nice staff. The units is very accessible, and they offer pretty long self-access hours, which makes it quite easy for full-time workers.
Source:
Google
Responded on June 13, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Belconnen Management
April 18, 2019
Being at storage king for 7 years excellent service All-ways.
Source:
Google
Responded on April 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Belconnen Management
February 8, 2019
Responded on February 10, 2019
Thank You!
Storage King Belconnen Management
August 4, 2018
Storage King Belconnen are top of their game. These guys are all over it. Highly recommended. Go talk to Rob...
Source:
Google
April 10, 2018
We cannot ‘Thank’ Storage King Belconnen and Rob enough for their loyalty, understanding, compassion and empathy to our family in a tragic time of sorrow. For such a large company to show all the above in today’s age is rare, we are so appreciative for everything and once again ‘Thanks a Million’ Rob you are a credit to Storage King. Warmest regards... LA See More
Source:
Facebook
Responded on April 10, 2018
Thank you Lauren for your kind words and the review. Regards
Storage King Belconnen Management
August 16, 2017
Highly recommend Storage King Belconnen. Rob, Brad and Rafia have been more than helpful each time I have been there.
Source:
Facebook
Responded on August 16, 2017
Hi Olivia, thanks for the great review. Regards
Storage King Belconnen Management
August 2, 2017
Prices were increased after a few months without warning, despite an agreement I had understood to be valid for 2 years. Smug staff. A very unpleasant experience
Source:
Google
May 22, 2017
I have had nothing but trouble with this place from day one. Having to move from interstate and have our stuff in storage is stressful enough with out having to deal with unhelpful and unreliable staff at this store. I have used multiple storage king in the past with no problem. This place is a disgrace to the storage king name. I called on Saturday and the manger still hasn't emailed me a form. Do yourself a favour and find alternative storage rather than using this place.
Source:
Facebook
Responded on May 22, 2017
Hello Jennifer, we apologise for the issues that you've been having our with storage facility. We've sent you a private message to follow up with you.
Storage King Belconnen Management
September 9, 2016
When you are in need of boxes and you get really friendly staff with great service and large variety, it's awesome and thank you belconnen storage king for all of this.
Source:
Google
September 7, 2016
Friendly, helpful and fun staff. Thanks!
Source:
Facebook
Responded on September 8, 2016
Glad you had a pleasant storage experience with Storage King Belconnen. Thanks for the great feedback.
Storage King Belconnen Management
July 11, 2016
I spoke with Colin who was so helpful and lovely. He even ran down to lock our unit with our lock so we didn't have to !! Very very happy with his professionalism, positivity and high level of knowledge. Thank you, Colin ! You have made a stressful move that much easier :)
Source:
Google
April 26, 2016
We have been long term clients since 2003. The service at Storage King Belconnen is fantastic. They are always willing to help and respond quickly to all enquiries. As a charity it is wonderful to receive ongoing support from Storage King Belconnen. We recently had to increase our storage and Colin went out of his way to sort out for us. We commend Storage King on their service and great community engagement.
Source:
Google
March 19, 2016
Great in the short term. Highly recommended if you need space for a month, tops. Onsite staff are great.
If you want space for longer please be aware that when they say flexible prices, they mean they will raise them. Then raise them again. And again. I have no objections to yearly price adjustments but i haven't been there a full year yet.
In addition if you pay by credit card you will not be provided with any tax invoices - even when you ask. Major headache for record keeping or tax time.
Source:
Google
Responded on August 23, 2016
Hi Rachel, Thanks for your feedback. We’re saddened to hear that you had a negative experience. Our store manager Colin has reviewed the issues you have raised and would like to discuss your concerns, so if you wish to discuss this further, please call Colin on 02 6251 2772.
Storage King Belconnen Management
December 2, 2015
I've been really impressed with the whole service. Matt, especially, is very professional and goes out of his way to help. Storage King Belco will always be my first choice whenever I need storage in Canberra.
Source:
Google
November 13, 2015
Recently, we accidently left without closing and locking our unit. Chris found this, placed a Storage King lock on it, and phoned us, leaving a message. The service was above and beyond. The Manager Matt is also fantastic. All staff are efficient, polite and extremely helpful. The complex is clean and tidy. This certainly makes moving so much easier. A huge thank you to all the staff at Belconnen Storage King.
Source:
Google
September 24, 2015
UnitingCare Kippax is thrilled with the support that Storage King Belconnen provides to our Monster Garage Sales throughout the year. Their generous provision of free storage space allows us to collect donations from individuals, families and businesses earlier and have them stored safely until sale day.
Our Garage Sales assist our local community and participants that use our services to access whitegoods, furniture, clothing and other goods at a very low cost.
We are only able to do this with community supporters like Storage King, kind donations and volunteer help.
Storage King has a wonderful team of dedicated people that are committed to helping our local community.
Well done Storage King Belconnen!
Source:
Google
September 3, 2015
Used it to store my books and other items. The staff are really friendly (one of the most friendly staff I've ever encountered in all areas), and the price is reasonable. Highly recommend it to anyone who would like to store items.
Source:
Google
August 21, 2015
Matt and the team at Belconnen have provided us with friendly, professional and efficient service. The facilities are clean and well maintained. Many thanks from the Sold On Styling team.
Source:
Google
July 29, 2015
Thank you so much to Matt and his team at Storage King Belconnen for outstanding customer service.
I have always received friendly, helpful advice and assistance. As I was downsizing as well as moving interstate, Matt's suggestions and patience at all times made the moving and storage process so much easier and stress-free.
I would highly recommend this facility for all your storage and packing requirements.
Source:
Google
July 23, 2015
Adam was exceptionally helpful and easy to communicate with. I imagine the other staff have the same standards. Top work!
-Cheyny
Source:
Google
September 16, 2014
I have been using Storage King for 3 years now. The staff are friendly and helpful. The area is clean and professionally displayed. They also sell all of your moving needs, boxes, bubble wrap, tape, and all the other bits and pieces you might need.
Source:
Google
October 4, 2013
The whole experience was hassle free. The stores are clean and well maintained.
I did like the paving that pretty much ensures that rain water will not enter the stores.
Recommended
Source:
Google
September 13, 2013
Been nothing short of trouble free. This is the second time I have had the need to use the same facility. All the staff are very helpful and the use of a free trailer is particularly good.
The staff were particularly good when I had to contact them from overseas because my cards were stolen and I had to cancel them and get new ones. Changing accounts can sometimes be a bad experience but it was made easy. Thanks again for your help and assistance. I will no doubt be using you again.
Source:
Google