What customers say about us
- 59 Reviews
Most Recent Reviews
- 59 Reviews
January 15, 2022
Excellent service, great facilities. Very helpful staff to assist a new client.
Source:
Google
August 28, 2021
Arranging a storage unit was very easy, then when I realised I had twice as much stuff, the second one , right next door was added on quickly with a single signature. 24 hour access is a bonus.
Source:
Google
Responded on August 31, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Belconnen Management
August 12, 2021
Responded on August 17, 2021
Hi Kris, Thank you!
Storage King Belconnen Management
April 14, 2021
Great service and location.
Source:
Google
Responded on April 16, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Belconnen Management
February 23, 2021
I stored my belongings here recently while in between homes. Good prices and fantastic staff. My storage unit was easy to access and I was also able to buy boxes.
Source:
Google
Responded on March 3, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Belconnen Management
February 4, 2021
Great service until I realised the monthly automatic deduction had continued a month after I finished using the storage. Apparently me booking the service for 2 months and reserving the truck for move out, its still up to the customer confirm the service is no longer required.
Source:
Google
Responded on February 8, 2021
wozza, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Belconnen Management
November 19, 2020
Responded on November 23, 2020
Hi Erin, Thank you!
Storage King Belconnen Management
November 19, 2020
Responded on November 23, 2020
Hi Erin, Thank you!
Storage King Belconnen Management
November 5, 2020
Responded on November 6, 2020
Hi Sepideh, Thank you!
Storage King Belconnen Management
November 5, 2020
Responded on November 6, 2020
Hi Sepideh, Thank you!
Storage King Belconnen Management
October 28, 2020
Responded on October 30, 2020
Hi Flavio, Thank you!
Storage King Belconnen Management
October 28, 2020
Responded on December 15, 2020
Hi Flavio, Thank you!
Storage King Belconnen Management
October 2, 2020
It a shame as a removalist you have to clean the unit before the customer can put their goods in there. But then again you can't expect to much from this company. Kennards have the cleanest facility in Canberra.
Source:
Google
Responded on October 7, 2020
Colin, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King Belconnen Management
October 2, 2020
It a shame as a removalist you have to clean the unit before the customer can put their goods in there. But then again you can't expect to much from this company. Kennards have the cleanest facility in Canberra.
Source:
Google
Responded on October 7, 2020
Colin, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King Belconnen Management
September 16, 2020
Responded on September 17, 2020
Hi Lucinda, Thank you!
Storage King Belconnen Management
September 16, 2020
Responded on September 17, 2020
Hi Lucinda, Thank you!
Storage King Belconnen Management
September 14, 2020
Knowledgeable, helpful and friendly staff.
Source:
Google
Responded on September 15, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Belconnen Management
September 14, 2020
Knowledgeable, helpful and friendly staff.
Source:
Google
Responded on September 15, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Belconnen Management
June 23, 2020
Responded on June 24, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Belconnen Management
June 23, 2020
Responded on June 24, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Belconnen Management
May 20, 2020
Responded on May 21, 2020
Hi Paul
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
May 20, 2020
Responded on May 21, 2020
Hi Paul
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
May 8, 2020
Responded on May 18, 2020
Hi Patrick
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
May 8, 2020
Responded on May 18, 2020
Hi Patrick
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
March 15, 2020
Responded on March 19, 2020
Hi Mary
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Belconnen Management
November 22, 2019
Recommended
Awesome and friendly. Well priced too
Source:
Facebook
Responded on November 26, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Belconnen Management
October 26, 2019
Helpful and compassionate staff who are willing to help and always go above and beyond. Thanks again
Source:
ReviewPush
Responded on October 27, 2019
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Belconnen Management
October 21, 2019
Wonderful staff, great service.
Thank you
Source:
ReviewPush
Responded on October 21, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Belconnen Management
September 16, 2019
You can take me feedback down.
You can take my review down.
But Canberra is a small place and I know a lot of people here and I will tell everyone about you Crap Service you give out to your customers and as I said in my last review you pulled down that you are Rude and arrogant is not far from the truth. I gave you my email address and you couldn't be bothered to address the problem that you cause.
Source:
ReviewPush
July 16, 2019
Professionalism, expertise and excellent customer service has made my time at Storage King Belconnen a very comfortable and a pleasant experience. I highly recommend this location.
Source:
Google
Responded on July 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Belconnen Management
July 15, 2019
Thanks for all the friendly help you provided. I recommend Storage King Bekconnen
Source:
ReviewPush
Responded on July 25, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Belconnen Management
June 24, 2019
I was particularly impressed with the service I received from Rob and staff
Source:
Google
June 11, 2019
Great facilities and nice staff. The units is very accessible, and they offer pretty long self-access hours, which makes it quite easy for full-time workers.
Source:
Google
Responded on June 13, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Belconnen Management
April 18, 2019
Being at storage king for 7 years excellent service All-ways.
Source:
Google
Responded on April 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Belconnen Management
February 8, 2019
Responded on February 10, 2019
Thank You!
Storage King Belconnen Management
August 4, 2018
Storage King Belconnen are top of their game. These guys are all over it. Highly recommended. Go talk to Rob...
Source:
Google
April 10, 2018
We cannot ‘Thank’ Storage King Belconnen and Rob enough for their loyalty, understanding, compassion and empathy to our family in a tragic time of sorrow. For such a large company to show all the above in today’s age is rare, we are so appreciative for everything and once again ‘Thanks a Million’ Rob you are a credit to Storage King. Warmest regards... LA See More
Source:
Facebook
August 16, 2017
Highly recommend Storage King Belconnen. Rob, Brad and Rafia have been more than helpful each time I have been there.
Source:
Facebook
August 2, 2017
Prices were increased after a few months without warning, despite an agreement I had understood to be valid for 2 years. Smug staff. A very unpleasant experience
Source:
Google
March 8, 2017
Recommended
Great service, very prompt in meeting your needs and answering questions, very happy with the facility.
Source:
Facebook
September 9, 2016
When you are in need of boxes and you get really friendly staff with great service and large variety, it's awesome and thank you belconnen storage king for all of this.
Source:
Google
July 11, 2016
I spoke with Colin who was so helpful and lovely. He even ran down to lock our unit with our lock so we didn't have to !! Very very happy with his professionalism, positivity and high level of knowledge. Thank you, Colin ! You have made a stressful move that much easier :)
Source:
Google
April 26, 2016
We have been long term clients since 2003. The service at Storage King Belconnen is fantastic. They are always willing to help and respond quickly to all enquiries. As a charity it is wonderful to receive ongoing support from Storage King Belconnen. We recently had to increase our storage and Colin went out of his way to sort out for us. We commend Storage King on their service and great community engagement.
Source:
Google
March 19, 2016
Great in the short term. Highly recommended if you need space for a month, tops. Onsite staff are great.
If you want space for longer please be aware that when they say flexible prices, they mean they will raise them. Then raise them again. And again. I have no objections to yearly price adjustments but i haven't been there a full year yet.
In addition if you pay by credit card you will not be provided with any tax invoices - even when you ask. Major headache for record keeping or tax time.
Source:
Google
Responded on August 23, 2016
Hi Rachel, Thanks for your feedback. We’re saddened to hear that you had a negative experience. Our store manager Colin has reviewed the issues you have raised and would like to discuss your concerns, so if you wish to discuss this further, please call Colin on 02 6251 2772.
Storage King Belconnen Management
December 2, 2015
I've been really impressed with the whole service. Matt, especially, is very professional and goes out of his way to help. Storage King Belco will always be my first choice whenever I need storage in Canberra.
Source:
Google
November 13, 2015
Recently, we accidently left without closing and locking our unit. Chris found this, placed a Storage King lock on it, and phoned us, leaving a message. The service was above and beyond. The Manager Matt is also fantastic. All staff are efficient, polite and extremely helpful. The complex is clean and tidy. This certainly makes moving so much easier. A huge thank you to all the staff at Belconnen Storage King.
Source:
Google
September 24, 2015
UnitingCare Kippax is thrilled with the support that Storage King Belconnen provides to our Monster Garage Sales throughout the year. Their generous provision of free storage space allows us to collect donations from individuals, families and businesses earlier and have them stored safely until sale day.
Our Garage Sales assist our local community and participants that use our services to access whitegoods, furniture, clothing and other goods at a very low cost.
We are only able to do this with community supporters like Storage King, kind donations and volunteer help.
Storage King has a wonderful team of dedicated people that are committed to helping our local community.
Well done Storage King Belconnen!
Source:
Google