What customers say about us
(4.9 of 5)
- 117 Reviews
Most Recent Reviews
(4.9 of 5)
- 117 Reviews
June 16, 2025
Dana A
I’m not a direct customer but am definitely keeping these guys in mind if I ever need storage in the future, clean facilities and the guys there are so helpful! I want to shout out to Colin Fikiris in particular, when I was helping my mate move last week he went above and beyond for us
He provided us with both physical support and encouragement while we were moving my mates items into the truck and even cleaned up after us after we accidentally dropped one of the boxes
To top it off he had left us with his details before his shift wrapped up in case we needed anything
Honestly the best guy
Thank you so much
Source: Google
June 12, 2025
Julie La Barba
Collin and his amazing team are absolutely terrific!! I had been with another Storage King for over six years and never experienced the level of customer service ì have experience at SKBE! From the first point of contact and the way they remember you and greet you, no question is too hard, they are willing and happy to help you. This is a well run organisation with people that actually care and want to assist you. I would recommend this facility, but most all the management and staff are absolutely amazing!! Thank you to the team at SKBE!!
Source: Google
June 10, 2025
Roland Dillon
Storage King Brunswick has been excellent top to bottom. Service and set up, price, support when we had issues (lost key). Fully recommend
Source: Google
May 26, 2025
Mimby Jones Robinson Art
5 Stars ⭐️⭐️⭐️⭐️⭐️
I put my belongings into storage 2 months ago at Storage King in Brunswick East and I can’t speak highly enough about the manager Colin. From the moment my friend and I arrived Colin went above and beyond to look after us. His kindness, professionalism and genuine care really stood out.
What could have been a stressful experience was made easy — and even fun — thanks to Colin. He had a great rapport with the customers before us too sharing a laugh and helping everyone feel at ease. It’s clear he brings that same energy and attention to everyone he deals with.
If you’re looking for storage and want someone who will truly go the extra mile I highly recommend Storage King Brunswick East. Colin will look after you and make the whole process smooth and even enjoyable.
Thanks again Colin!
Source: Google
May 20, 2025
Andrew
After a burglary in my apartment’s storage cage, I knew I needed a better solution for storing my new motorcycle, and Storage King has been the perfect choice. The facility is top-notch, with alarmed unit doors and multiple secure entry points, which gives me real peace of mind knowing my bike is safe. The place is always spotless, and the level of care they put into maintaining it is obvious.
Colin, the manager, is an absolute legend. He went above and beyond to help me out, offering fantastic customer service. He was super friendly and professional, and honestly, I was sold as soon as I met him. He even gave me his personal number for any emergencies, whether it’s seeing something suspicious or needing help after hours. I ended up signing up right then and there. On the flip side, National Storage didn’t even bother sending me a quote, staff were clueless and didn’t offer 24-hour access, which was a deal breaker for me.
Honestly, Storage King's got great service, secure storage, and a really clean environment, all for a reasonable price. I’m so glad I went with them, and I feel much better knowing my bike’s secure.
Source: Google
May 10, 2025
Tony Venios
Amazing customer service. Thank you so much Colin & the Storage Kings team for always going above and beyond.
Reviving and storing my goods when I can’t be there.
Great support. The entire facility is always spotlessly clean.
Always with a friendly smile & always very friendly & helpful
Source: Google
April 18, 2025
John
Good customer service and the staff are great! Colin’s team are Tasheen, Annie, Kayla and others who always make it easy to work with. Thanks
Source: Trustpilot
April 17, 2025
Rista Doherty
Such fabulous, attentive, generous service. I think if they had felt it was in their brief to offer me a cooked dinner on the day of my move they would have! Very good pricing, and they recommended a really good removalist.
I couldn't be happier.
Thank you, Colin Kayla and Anabel.
Source: Google
April 7, 2025
John Allcock
Kayla and recently Annie are going to be most valuable to us. Colin is amazing @ SKBE, for his attention to detail at STORAGE KING BRUNSWICK EAST. Colin goes above and beyond to meet our business needs and is a great peoples person. Well done Colin, Kayla & Annie, thank you for your service to ALL PREMIUM WINES.
Source: Google
March 31, 2025
J R
5 stars for Colin as per my original review below, but for Storage King the company, two years later at 2025 the pattern of increasing pricing and the size getting smaller, means three stars. It's become an unrealistic option for those impacted by the low rental and job markets.
Secure access to the car park and secure roller doors to the premises. There is a lift and trolleys available.
The epitome of customer service, customer care, professionalism. I recommend Storage King Brunswick East for the way Colin, the manager, listens to customers and helps problem-solve storage needs.
If it were not for Colin's exemplary attitude then I'd not be storing personal items with them.
Colin as Manager leads by example, setting a high standard for his whole team. His experience is invaluable in this industry because customers are most likely in transition/flux, dependent on a number of chain links to all flow together.
Additionally, Colin's professionalism led me to suggest Storage King Hume (ACT) & the manager there, Jordan is also due a 5 star review (from Dale who now has a unit there).
In my experience it's rare to not feel "ripped off" or uncertain when choosing storage, the logistics often a big mental load - which I can honestly say, Colin helped alleviate with his forethought, advice, and experience. I could not speak more highly of his professionalism.
Source: Google
March 15, 2025
Yasmine Mohammed
Staff are very friendly and helpful, storage units are organised and easy to access, price is reasonable. I highly recommend 👍🏼
Source: Trustpilot
February 27, 2025
Nicole Bellingham
Very kind 😃 and very helpful. very good at their job , they understand all circumstances.. and make it so much easier on the person moving
Source: Google
February 25, 2025
Chris Marokakis
Excellent service. Assistant manager, Kayla, is professional and very helpful beyond expectation.
Source: Google
January 31, 2025
Chloe Morrison
Kayla & Colin were so lovely & helped us out so much, thanks guys !
Source: Google
January 29, 2025
Customer
only been using for one month but explained clearly and friendly staff.
Source: Trustpilot
December 22, 2024
Shaun Humphrey
We recently used Storage King Brunswick East and Colin and Kayla made everything a breeze! We would highly recommend.
Source: Google
November 2, 2024
Tamsin Franklin
Thank you Kayla, I hope I remembered your name correctly. Incredibly friendly and helpful. Highly recommend!
Source: Google
October 10, 2024
Ken
Excellent service from Brunswick East team! Colin provided helpful and supportive information at every stage of a year long storage; from the move in, the duration of the stay and the closing out of our account. Many thanks
Source: Google
October 1, 2024
Joel From Fairfield
The staff were very cooperative and great at explaining how it operates, making the experience seamless and hassle free.
Source: Trustpilot
September 30, 2024
Anthony Harrison
Many thanks Colin & Kayla for all your help.A very friendly and professional approach. Well done.
Source: Google
September 24, 2024
Alex
I needed to order some boxed for a move at relatively short notice and Storage Kings Brunswick East went above and beyond to help me. Great service, and highly recommended.
Source: Google
September 8, 2024
Sharon Ardley
Craig and Kayla are amazing!!! Their customer focus, attention to detail, confidentiality and support is the best. I recommend them so so highly. They are the best in the business. They went above and beyond to help! Thank you Craig and Kayla - so appreciated!
Source: Google
August 28, 2024
Max Gooden
Very hard to fault the level of care and service I have received from Collin and the team at Storage King. Friendly, helpful and enthusiastic. I can't recommend them more highly!
Source: Google
August 17, 2024
Shaun
The service at Brunswick Storage King, from Colin and Kayla, was second to none. We had to change storage cages twice during our move and their help and support was seamless.
Source: Trustpilot
August 14, 2024
Gary
Extremely helpful, obliging and courteous staff and very well kept premises.
Source: Trustpilot
August 13, 2024
Anthony
I googled Storage near me, I was very fortunate to receive a suggestion to Storage King Brunswick East. From the moment I stepped foot on the premises provided me with outstanding customer service with a capital C. Colin the right size Storage with all the right supports need to pack things well safely and securely. Efforts to assist me were faultless.
Six months later, I was ending the tenancy in the storage unit. That’s when I met Katlyn, she was fantastic and helped get all my belongings to the car.
Storage King East Brunswick are competitively priced and exceeded every aspect of customer service. Give them a go I’d say.
Source: Google
August 3, 2024
Alice Cooper
Awesome customer service!!
Popped in today to the box shop to pick up some items for our move where we were warmly greeted by Kayla. Absolutely sensational customer service, Kayla was so helpful and has such an great positive attitude.
Rarely get customer service like that anymore, really appreciate the level of service. Thankyou!!!
Source: Google
July 26, 2024
Leanne Reilly
I recently moved my 1bed apartment into a unit at Storage King (Brunswick East). Colin and Kayla made the process so easy and provided a lot of assistance. On the day of my move, Colin really went above and beyond to ensure my items were moved into the unit and stored correctly, even staying back after hours to ensure this was completed correctly. Colin really does look after his customers and Storage King is a company I have already recommended highly to my friends. The customer support/Service is next level and not matched elsewhere.
Source: Google
July 25, 2024
Lauren
Colin has been an absolutely godsend! He has helped make a difficult time easier! Thank you 🙏
Source: Google
July 17, 2024
Jacob L
Kayla and Colin are a great team and have always been very helpful and accomodating.
Source: Trustpilot
