What customers say about us
- 42 Reviews
Most Recent Reviews
- 42 Reviews
May 18, 2020
Responded on May 19, 2020
Hi Shane
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Canning Vale Management
March 19, 2020
Thank you to Narelle and the lovely staff at Storage King Canningvale. We have been working with a client for over a year now to sort through some emotionally challenging family belongings. The team at Storage King have always been very helpful and ensured all our needs were met
Source:
Google
January 31, 2020
Excellent service!
Source:
Google
Responded on February 4, 2020
Hello Brenda, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Canning Vale Management
November 15, 2019
Recommended
Brenda and Narelle are both amazing individuals who exceeded my expectations not only in their field of customer service but in the overall general sense. I trust storage king as a business recognise this as they made my situation easy, hassle free, compassionate and care free which isn't always easy with a customer like me. Thought I'd comment on their service which should be highlighted.
Source:
Facebook
Responded on November 17, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Canning Vale Management
June 20, 2019
Awesome service, never met such friendly people Much love to Ruby and Brenda :-)
Source:
Google
Responded on June 20, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Storage King Canning Vale Management
May 26, 2019
Recommended
Storage King staff were really friendly and welcoming, leaving me feeling like my belongings were in safe hands. I hired a 1/4 garage storage block at a really affordable discounted price and was able to use a moving van that was available for free. The storage garages themselves are easily accessible to those that own them, secured with locks and access codes and are clean and well kept. My storage experience was a great one and I would recommend Storage King Canning Vale to anyone with storage needs. They made my moving experience a lot easier!
Source:
Facebook
Responded on June 3, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Canning Vale Management
May 2, 2019
Recommended
From the flustered moment I first walked into Storage King Canning Vale urgently needing a storage unit, to closing my account, all staff at the facility have been amazing. Friendly, empathetic service where going the extra mile was never an issue. No ask was too big or small and every contact was met with a smile. Service, storage facility, pricing - all on point. Why would you go anywhere else to store what's valuable or sentimental to you? Thanks Team … you made an incredibly stressful time less daunting!! #grateful
Source:
Facebook
February 21, 2019
Ruby is awesome! Super friendly, helpful and patient. Highly recommend this facility for storage!
Source:
ReviewPush
Responded on February 24, 2019
Hello Ben, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Canning Vale Management
November 26, 2018
Fantastic service. Clean, secure and easily accessible. Highly recommend. You will be looked after as a valued customer by the friendly and professional staff.
Source:
Google
November 7, 2018
Recommended
Great staff, very helpful, always willing to help no matter what issues you have, awesome storage space and facilities as well. Anyone who needs storage definitely need to come and have a look at this Storage King.
Source:
Facebook
Responded on November 8, 2018
Hi Louis, thank you for your kind words and the review. Thanks so much for the recommendation. Regards
Storage King Canning Vale Management
November 6, 2018
Recommended
Staff are friendly and helpful and go the extra mile. Facilities are spot on and the best experience i have had with storage companies. Thoroughly recommend this Storage King Canning Vale. Thanks to the girls there!!!! Michelle Parkin
Source:
Facebook
Responded on November 6, 2018
Hi Michelle, thank you for your kind words and the review. Regards
Storage King Canning Vale Management
November 2, 2018
Recommended
Met the nicest people here. Always being so friendly and helpful! Thanks so much Narelle and Brenda! The service so far has been top notch
Source:
Facebook
Responded on November 2, 2018
Hi Frederick, thank you for the kind words and the review. Regards
Storage King Canning Vale Management
October 31, 2018
Not Recommended
Storage King, Canning Vale.
The sequence of today’s events:
Went to Storage King (Canning Vale) to view a self-storage unit.
Not sure if the one I was shown will be large enough.
Plan: Go home and roughly measure items to assess size requirements.
Discussion: Was told that I would need to pay a cash deposit to secure this potential space.
Question: If the space is deemed insufficient after item review, what then?
Storage King: We don’t have any of the next size units available.
Question: So SK will return my cash deposit?
Storage King: No, but we’ll give you equivalent value in packing boxes, paper etc.
Me: NO!! (I hadn’t parted with a $ yet - this was all discussion.)
Then had discussion with them re consumer rights, etc - which I have since verified!
Result: Taking my business to their opposition.
Source:
Facebook
Responded on October 31, 2018
Hi Diana,
We are concerned that your experience with us was not up to standard and we would like to resolve this with you directly. Would you please Private Message us here (PM/inbox to protect your privacy) and provide your email address or contact phone number, so we can contact you directly.
Regards
Storage King Canning Vale Management
July 19, 2018
The worst experience, i do not recommend its storage at all got my stuff stolen couples mouths ago and they didn’t care at all �
Source:
Facebook
Responded on July 19, 2018
Hi Farahnaz,
We are concerned that your experience with our us was not up to standard and we would like to resolve this with you directly. Would you please Private Message us here (PM/inbox to protect your privacy) and provide your email address or contact phone number, so we can contact you directly.
Regards
Storage King Canning Vale Management
May 20, 2018
**DO NOT STORE YOUR THINGS HERE UNLESS YOU WANT YOUR BELONGINGS STOLEN!!**
Worst customer service ever and extremely dodgy! I had my things stored here for several years from the beginning when they newly opened, I did not go to my storage unit for a year because my partner was working away and we had nothing to put in there. Went in there few weeks ago and my door was damaged, and the area where my lock is was broken too - open the door and 90% of my things were stolen! I had almost $10,000 worth of things in there which were stolen and the staff could not care less! I had the manager bragging to me about how she works so hard and she vacuums the entire storage facility all by herself lol - but somehow she never noticed my broken door which was sticking out clearly!
When I reported to the police they told me in the last few months there have been MULTIPLE people who have reported their things being stolen from this place - one of them happens to be a friend of mine and she said the way they stole her things was like they knew where everything was kept etc- and police have said it could be an inside job considering theres been so many break ins in the same place!
I was indirectly 'blamed' for my things being stolen by the manager because It's my fault that I did not come there for a year. It's not my job to come there every few months and check if it's safe or not. I've stored my things in other locations before and every other place does weekly/regular checks. The fact that she had no idea about my door being broken clearly shows they don't give a damn. And they claim they have no CCTV footage to provide to the police - not dodgy at all!!
It's been almost a month now and I have not received a SINGLE apology from any of the staff regarding my things being stolen. I went to take all my things out of there a couple of weeks ago and the staff there was aware of what had happened and even then - NOT A SINGLE APOLOGY OR ANYTHING!
Biggest mistake would be to keep your things here it's an unclean, unsafe facility. As if the cockroaches and insects crawling around my storage unit wasn't enough, let alone having my things stolen!
Source:
Google
March 7, 2018
The staff at Storage King Canningvale are some of the most helpful people I’ve met since moving to Perth. The prices are good and I have had no problems with the storage solution they have provided.
Source:
Google
February 20, 2018
Among the best customer service I've ever received. I have rented storage units twice while renovating and moving house, and the whole process was very professionally managed. Narelle and her team go above and beyond looking after their clients. I highly recommend Storage King Canning Vale!
Source:
Facebook
Responded on February 21, 2018
Hi Simone, thank you for your kind words and the review. Regards
Storage King Canning Vale Management
December 17, 2017
Great customer service. Staff went above and beyond to make it a smooth process from start to finish. Would definitely recommend.
Source:
Google
November 11, 2017
Storage King,
I am so please to have found you - credits to your team member Brenda who has been very helpful and patient in helping me get started in packing and now almost ready to make the move to your storage.
Brenda has helped made my transition process comfortable and less daunting.
I have such a pleasant experience dealing with Brenda and can't thank her enough!
Happy Customer, Mily
Source:
Google
September 28, 2017
Good friendly service! The manger is so helpful. I recommend these guys.
Source:
Google
September 14, 2017
Beautiful place and Narelle is so efficient and helpful. Good service
Source:
Google
August 25, 2017
The staff(Narelle&Brenda)are really friendly, helpful and professional. Highly recommended. Will come back if I need storage again.
Source:
Google
July 18, 2017
Exceptional service from the ladies that work at this establishment. Very friendly, helpful and professional. Would recommend this Storage King facility to anyone.
Source:
Google
July 18, 2017
The service is top notch and the staff are really friendly and helpful and would highly recommend the company to friends and family
Source:
Google
July 18, 2017
I found the staff very helpful, friendly and knowledgeable. I would recommend them to all and sundry.
Source:
Google
July 17, 2017
Very bad experience in that the owners broke in to the units I was leasing and went through all my possessions so that they could see what was valuable for sale. They forced locks, broke electronic/ electrical equipment, damaged furniture opened all boxes etc.
Has cost $5-6K to replace damaged items. Only 1 Months rent compensation $200.00.
Appears that it was a administration error and the rented unit next door had not paid their rent.
Cannot recommend
Source:
Google
July 17, 2017
I highly recommend Storage King Canning Vale for its value of money and professionalism.
Source:
Google
July 14, 2017
Very helpful, friendly and by far the most down to earth and positive staff to deal with whilst renting a storage unit. Would definitely recommend them.
Source:
Google
March 7, 2017
Great Service. Had a work dilemma but Narelle at storage King accommodated my requests very easy to deal with thank you...
Source:
Google
February 27, 2017
Great service . Narelle was very helpful and informative. Would recommend storage king to anyone
Source:
Facebook
January 11, 2017
Awesome service. I rang many storage companies and these guys were by far the friendliest and most helpful. They matched a 50% discount that National Storage was offering to me. Keep up the great work guys!
Source:
Google
December 12, 2016
Great Place, Great Rates, Store Manager Narelle is always so helpful and always has a smile on her face when I come in.
Highly recommend this place.
Source:
Google
December 7, 2016
THANKYOU! This self storage place is by far the very best offering everything you could want and possibly need plus more. It was a great experience renting 2 units from storage king canningvale. From the customer service to the facility itself storage king canningvale by far beats any other storage company out there. Highly recommend speak with Narelle and you will understand why this is the only and very BEST storage company in WA.
Source:
Google
December 5, 2016
Narelle is fantastic. She goes above and beyond and her positive attitude and friendly disposition make it a pleasure to go to the facility.
Source:
Google
September 9, 2016
Storage King provided great service. N****** (store manager) was very friendly, helpful and accommodating. I highly recommend using their service.
Source:
Google