What customers say about us
- 100 Reviews
Most Recent Reviews
- 100 Reviews
September 19, 2023
Responded on September 19, 2023
Hi Nazreen, Thank you!
Storage King Castle Hill Management
July 23, 2023
Excellent service by Karina, great storage facilities, high level of security at Storage King.
Source:
Google
Responded on July 24, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Castle Hill Management
February 8, 2023
Went for an interview here a few weeks ago and was promised feedback afterward. Heard nothing and was basically ignored when asking for feedback. They have since readvertised the position I guess the calibre of applicants wasn't up to their standards for a part time job paying 25 bucks an hour.
Source:
Google
Responded on February 14, 2023
Hi Tim, thank you for your feedback, we will pass onto the rest of the team.
Storage King Castle Hill Management
January 23, 2023
Need more than one guy on.
Source:
Google
Responded on January 23, 2023
Hi Vee, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Your feedback is valuable and will help us do better next time.
Storage King Castle Hill Management
January 16, 2023
Recently hired a storage room from Storage King Castle Hill and had a wonderful service. Kind and friendly staff. Loved the complementary truck to move my stuff in. It saved us a lot of time and money. Great customer service mainly from Hayden. Highly recommended.
Source:
Google
Responded on January 16, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Castle Hill Management
December 31, 2022
The customer service I received at Storage King Castle Hill was excellent. I purchased a heap of boxes during the holiday period and despite having no delivery staff available, the wonderful manager delivered them himself. Raghu's kind service helped us start our move with ease thanks to his super fast delivery. Top quality packing boxes too.
Source:
Google
Responded on January 8, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Castle Hill Management
December 7, 2022
Responded on December 11, 2022
Hi Mahendra, Thank you!
Storage King Castle Hill Management
November 29, 2022
Raghu and Hayden were both very helpful and informational when it came to deciding on our storage space. I appreciated the personable approach and the ease of setting this all up.
Source:
Google
Responded on December 4, 2022
Thanks for the great review, Jake. It is a pleasure to be of service.
Storage King Castle Hill Management
November 24, 2022
Raghu was very very helpful full and give us great advice and also make very easy process and deal.
Strongly recommend storage king Castle and also Manager Raghu.
Regards
Three Security Pty Ltd
Muhammad
Source:
Google
Responded on November 27, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Castle Hill Management
October 17, 2022
Such an easy experience in securing storage last minute. Trent was very helpful on the phone and was able to quickly secure and book for me. Once I got there, I was greeted by the lovely Hayden who was as accomodating as you can get. Made sure to provide all the information so there are no hiccups. His personality and attitude was a plus and made the experience very pleasant. Thank you
Source:
Google
Responded on October 17, 2022
Thanks for the great review, Feresh. It is a pleasure to be of service.
Storage King Castle Hill Management
October 13, 2022
Amazing service, and big thank you to Raghu and the team who helped me at short notice without charging me an arm and a leg. Highly recommend.
Source:
Google
Responded on October 16, 2022
Thanks for the great review, Raman. It is a pleasure to be of service.
Storage King Castle Hill Management
September 20, 2022
Love the team in Storage king, great friendly staff, and the facilities is top class. Highly recommend !
Source:
Google
Responded on September 25, 2022
Hello Tim, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Castle Hill Management
September 16, 2022
I was upset to arrive onr afternoon to find sign posted around saying nsw police, AFP and borderforce were carrying out, ongoing sniffer dog training on premises. I wasn't notified of this before and only knew about it from a small a4 sheet posted at gate.
I don't like the authorities in general and I don't trust or appreciate them literally sniffing around my belongings. I don't have anything to hide but I also don't trust they have any regard for mine or anyone elses privacy, or because I share a last name with a relative who is "known to police", I've been treated poorly by authorities in the past over literally nothing and assaulted by them. This resulted in me successfully winning a law suit against them.. just the motive to stitch me up as a vendetta.
So thankfully I no longer needed the space anymore I easily moved out.
Besides what I stated above, lovely and helpful staff, good rates, clean place, good location and security features
Source:
Google
February 14, 2022
Discrimination at the reception. Sad!
Source:
Google
Responded on February 21, 2022
Andre, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Castle Hill Management
January 12, 2022
Responded on January 19, 2022
Hi Ann, Thank you!
Storage King Castle Hill Management
December 8, 2021
Responded on December 9, 2021
Hi Mehdi, Thank you!
Storage King Castle Hill Management
November 25, 2021
Commendable customer service! very helpful thank you Hayden for all your help in finding what we needed at very short notice.
Source:
Google
Responded on December 6, 2021
Hi Lavinia, Thank you for the positive feedback!
Storage King Castle Hill Management
November 19, 2021
Customer service is outstanding, the staff will go in leaps & bounds to help, in every way possible, their rates are reasonable. I haven't got a bad thing to say.
Source:
Google
Responded on November 21, 2021
Hello Austin, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Castle Hill Management
May 7, 2021
Responded on May 10, 2021
Hi Mark, Thank you!
Storage King Castle Hill Management
April 26, 2021
Responded on April 28, 2021
Hi Victoria, Thank you!
Storage King Castle Hill Management
April 4, 2021
Responded on April 16, 2021
Hi Warren, Thank you!
Storage King Castle Hill Management
March 26, 2021
Great facilities and service, Venu the manager was awesome.
Source:
Google
Responded on March 29, 2021
Dear Daniel, We really appreciate you taking the time to share your feedback with us.
Storage King Castle Hill Management
March 19, 2021
Venu was very helpful and offered great customer service!
Source:
Google
Responded on March 22, 2021
Thanks for the great review, Miss. It is a pleasure to be of service.
Storage King Castle Hill Management
March 12, 2021
Venu was very helpful and polite. I am a previous customer and will always use storage king when I need as they are great!
Source:
Google
Responded on March 15, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Castle Hill Management
March 12, 2021
Good Customer Service. Was quite helpful setting up the storage.
Source:
Google
Responded on March 15, 2021
Dear Bilal, We really appreciate you taking the time to share your feedback with us.
Storage King Castle Hill Management
March 5, 2021
Best experience ! Onsite manager Venu was so friendly and accommodating. He explained everything so well to me as a first time storage renter.
I will be definitely be reccomending Storage King to my friends. Thanks for takimg the stress away.
Source:
Google
Responded on March 15, 2021
Thanks for the great review, Paul. It is a pleasure to be of service.
Storage King Castle Hill Management
February 14, 2021
Great staff and great company to deal with. Thanks Gary for your professional guidance. Keep up great work.
Source:
Google
February 12, 2021
Venu was spectacular at helping us organise the perfect unit for our needs! We are very satisfied customers
Source:
Google
