What customers say about us
- 90 Reviews
Most Recent Reviews
- 90 Reviews
February 14, 2022
Discrimination at the reception. Sad!
Source:
Google
Responded on February 21, 2022
Andre, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Castle Hill Management
January 12, 2022
Responded on January 19, 2022
Hi Ann, Thank you!
Storage King Castle Hill Management
December 8, 2021
Responded on December 9, 2021
Hi Mehdi, Thank you!
Storage King Castle Hill Management
November 25, 2021
Commendable customer service! very helpful thank you Hayden for all your help in finding what we needed at very short notice.
Source:
Google
Responded on December 6, 2021
Hi Lavinia, Thank you for the positive feedback!
Storage King Castle Hill Management
November 19, 2021
Customer service is outstanding, the staff will go in leaps & bounds to help, in every way possible, their rates are reasonable. I haven't got a bad thing to say.
Source:
Google
Responded on November 21, 2021
Hello Austin, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Castle Hill Management
May 7, 2021
Responded on May 10, 2021
Hi Mark, Thank you!
Storage King Castle Hill Management
April 26, 2021
Responded on April 28, 2021
Hi Victoria, Thank you!
Storage King Castle Hill Management
April 4, 2021
Responded on April 16, 2021
Hi Warren, Thank you!
Storage King Castle Hill Management
March 26, 2021
Great facilities and service, Venu the manager was awesome.
Source:
Google
Responded on March 29, 2021
Dear Daniel, We really appreciate you taking the time to share your feedback with us.
Storage King Castle Hill Management
March 19, 2021
Venu was very helpful and offered great customer service!
Source:
Google
Responded on March 22, 2021
Thanks for the great review, Miss. It is a pleasure to be of service.
Storage King Castle Hill Management
March 12, 2021
Venu was very helpful and polite. I am a previous customer and will always use storage king when I need as they are great!
Source:
Google
Responded on March 15, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Castle Hill Management
March 12, 2021
Good Customer Service. Was quite helpful setting up the storage.
Source:
Google
Responded on March 15, 2021
Dear Bilal, We really appreciate you taking the time to share your feedback with us.
Storage King Castle Hill Management
March 5, 2021
Best experience ! Onsite manager Venu was so friendly and accommodating. He explained everything so well to me as a first time storage renter.
I will be definitely be reccomending Storage King to my friends. Thanks for takimg the stress away.
Source:
Google
Responded on March 15, 2021
Thanks for the great review, Paul. It is a pleasure to be of service.
Storage King Castle Hill Management
February 14, 2021
Great staff and great company to deal with. Thanks Gary for your professional guidance. Keep up great work.
Source:
Google
February 12, 2021
Venu was spectacular at helping us organise the perfect unit for our needs! We are very satisfied customers
Source:
Google
February 10, 2021
Great experience good help by Venu very highly recommended thanks again
Source:
Google
February 10, 2021
Have been liaising with Venu Lahoti and his service is excellent. Highly recommend Storage King at Castle Hill
Source:
Google
January 29, 2021
Responded on February 2, 2021
Hi April, Thank you!
Storage King Castle Hill Management
January 20, 2021
We were pleased with the time that Venu gave us to show us around the storage areas on what was clearly a very busy day. The storage area itself was clean and fresh.
Source:
Google
Responded on February 2, 2021
Hi Steve, Thank you for the positive feedback!
Storage King Castle Hill Management
January 17, 2021
Venu was excellent to deal with. Very friendly and happy to assist and accommodate.
Source:
Google
Responded on January 18, 2021
Hi Haroon, Thank you for the great review!
Storage King Castle Hill Management
January 16, 2021
Good facilities. Competitive prices and deals. Venu was very helpful and really looked after us.
Source:
Google
Responded on January 17, 2021
Hi MJT, Thank you for the great review!
Storage King Castle Hill Management
January 15, 2021
I can’t stress enough how helpful the staff at Castle Hills Storage King have been
Specially Venu. From the very first phone inquiry I made through to booking our storage space and purchasing boxes Venu offered us exceptional service and honest good advice.
He is an asset to your organisation
Source:
Google
Responded on January 18, 2021
Hello Mohan, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Castle Hill Management
January 14, 2021
Last minute decision to move everything into a storage space. Venu was fantastic to deal with and was even able to lend us a free truck that made moving very easy. He was helpful with any questions we had. The storage units are vey clean, tidy and easy to access. Very glad we went with them as this was our first time using a storage provider.
Source:
Google
Responded on January 14, 2021
Hello Paul, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Castle Hill Management
January 12, 2021
Responded on January 13, 2021
Hi 김현규, Thank you!
Storage King Castle Hill Management
January 9, 2021
Very good and clear advice about casual parking for my caravan. The man on the desk VENU(?) Really appreciate your help.
Source:
Google
Responded on January 11, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Castle Hill Management
January 5, 2021
Excellent services by Venu. He is very friendly and supportive. A great experience overall for storage and safety of goods.
Source:
Google
Responded on January 7, 2021
Hi deepak, Thank you for the positive feedback!
Storage King Castle Hill Management
January 5, 2021
Very flexible, even for a newbie like me. Gary took time to explain the options. I found the front office (Venu) quite agile in explaining the options including how to use the truck.
Source:
Google
Responded on January 7, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Castle Hill Management
January 2, 2021
Great service from Venu and Gary. Good pricing and free use of truck when moving in just to make it a little bit easier.
Source:
Google
Responded on January 7, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Castle Hill Management
January 1, 2021
I dealt with Venu who provided great service and follow up relating to questions.
Highly recommended
Source:
Google
Responded on January 7, 2021
Thanks for the great review, David. It is a pleasure to be of service.
Storage King Castle Hill Management
January 1, 2021
Wonderful customer service by Venu@Storage King Castle Hill. He clearly understood our requirement and provide very appropriate solutions. Thank you!!
Source:
Google
Responded on January 7, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Castle Hill Management
January 1, 2021
Great service from Venu. Thanks
Source:
Google
Responded on January 7, 2021
Hi Nathan, Thank you for the positive feedback!
Storage King Castle Hill Management
December 3, 2020
Very good communication and very helpful.
Very secure and clean storage units.
Source:
Google
Responded on December 7, 2020
Dear Andy, We really appreciate you taking the time to share your feedback with us.
Storage King Castle Hill Management
December 2, 2020
Responded on December 3, 2020
Dear Ali, We really appreciate you taking the time to share your rating with us.
Storage King Castle Hill Management
December 2, 2020
Very good customer service, thanks Venu
Source:
Google
Responded on December 3, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Castle Hill Management
September 6, 2020
Excellent communication and very friendly.
Source:
Google
Responded on September 7, 2020
Hi Russell, Thank you for the positive feedback!
Storage King Castle Hill Management
August 26, 2020
I'm very appreciative of the friendly and helpful service provided by Gary and his team at Storage King Castle Hill. Under Stage 4 Covid restrictions, I'm currently stuck in Melbourne and required the contents of my storage unit to be shipped down, Gary worked with me to ensure the process went smoothly in what could have been quite a stressful situation. My furniture has been in storage for 5 years and there has never been a problem. Always friendly and attentive service. Thank you!
Source:
Google
Responded on August 27, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
August 17, 2020
Responded on August 18, 2020
Hi Dave, Thank you!
Storage King Castle Hill Management
June 15, 2020
Cheryl from Storage King Castle Hill provided our company with superb customer service when we had to urgently find storage. Her 'can do' attitude helped us secure the storage we required with minimum fuss. I would highly recommend Storage King Castle Hill for all your storage needs.
Source:
ReviewPush
Responded on June 15, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
May 7, 2020
Responded on May 14, 2020
Hello David, thank you for your business. If there's anything we can do to help, please let us know.
Storage King Castle Hill Management
April 26, 2020
Responded on May 14, 2020
Hi MERVYN
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
February 2, 2020
I needed to store my cars urgently and at an eleventh hour I was advised to try out Storage King and this is where I met lovely Cheryl. She showed me the spots for my cars. The whole process that I went through with her wasnt about selling the spots to me knowing that I needed the spaces urgently, rather she took her time to understand more of my circumstances and even provided me alternatives if placing the cars over at Storage King wasnt the option. This does not happen very often to anyone esp. in the sales and service industry. Eventually I took up both spaces and had everything sorted out and off I went on my holidays knowing my cars were in good hands and came back 6 weeks later to pick up the cars. I could have gone to other storage facility and probably stored my cars as safe as they were at Storage King. However, its people like Cheryl thats rare in the industry that convinced me that I am in good hands. Thanks Cheryl and I will certainly be using this facility again.
Source:
Google
Responded on February 5, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
February 1, 2020
Responded on February 4, 2020
Hi Gabriella
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
January 2, 2020
Storage King are able to offer me a cost effective and secure solution. Mark was very friendly and professional and walked me through the entire process and explained everything clearly. We’ll be looking to Storage King for our storage solutions now and in the future.
Source:
Google
Responded on January 7, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
November 30, 2019
First time user of a storage unit and Storage King offers us a clean, well ventilated, convenient, user friendly and very secure place for storing our items. Service is efficient and top class. Would recommend to anyone looking for short or long term storage.
Source:
Google
Responded on December 2, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
November 19, 2019
Great customer service, Mark is very friendly and went out his way to assist me. Definitely recommend their facility
Source:
Google
Responded on November 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
October 22, 2019
Amazing service staff where so helpful and attentive! Would recommend 10/10 best storage I’ve used and price is great
Source:
Google
Responded on October 23, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
October 8, 2019
Fantastic/friendly service
Fantastic staff both on site and off.
Highly recommend if you are thinking about storage options in the Hills Area
Source:
Google
Responded on October 9, 2019
Hi Martin
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
