What customers say about us
- 53 Reviews
Most Recent Reviews
- 53 Reviews
September 6, 2020
Excellent communication and very friendly.
Source:
Google
Responded on September 7, 2020
Hi Russell, Thank you for the positive feedback!
Storage King Castle Hill Management
August 26, 2020
I'm very appreciative of the friendly and helpful service provided by Gary and his team at Storage King Castle Hill. Under Stage 4 Covid restrictions, I'm currently stuck in Melbourne and required the contents of my storage unit to be shipped down, Gary worked with me to ensure the process went smoothly in what could have been quite a stressful situation. My furniture has been in storage for 5 years and there has never been a problem. Always friendly and attentive service. Thank you!
Source:
Google
Responded on August 27, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
August 17, 2020
Responded on August 18, 2020
Hi Dave, Thank you!
Storage King Castle Hill Management
June 15, 2020
Cheryl from Storage King Castle Hill provided our company with superb customer service when we had to urgently find storage. Her 'can do' attitude helped us secure the storage we required with minimum fuss. I would highly recommend Storage King Castle Hill for all your storage needs.
Source:
ReviewPush
Responded on June 15, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
May 7, 2020
Responded on May 14, 2020
Hello David, thank you for your business. If there's anything we can do to help, please let us know.
Storage King Castle Hill Management
April 26, 2020
Responded on May 14, 2020
Hi MERVYN
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
February 2, 2020
I needed to store my cars urgently and at an eleventh hour I was advised to try out Storage King and this is where I met lovely Cheryl. She showed me the spots for my cars. The whole process that I went through with her wasnt about selling the spots to me knowing that I needed the spaces urgently, rather she took her time to understand more of my circumstances and even provided me alternatives if placing the cars over at Storage King wasnt the option. This does not happen very often to anyone esp. in the sales and service industry. Eventually I took up both spaces and had everything sorted out and off I went on my holidays knowing my cars were in good hands and came back 6 weeks later to pick up the cars. I could have gone to other storage facility and probably stored my cars as safe as they were at Storage King. However, its people like Cheryl thats rare in the industry that convinced me that I am in good hands. Thanks Cheryl and I will certainly be using this facility again.
Source:
Google
Responded on February 5, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
February 1, 2020
Responded on February 4, 2020
Hi Gabriella
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
January 2, 2020
Storage King are able to offer me a cost effective and secure solution. Mark was very friendly and professional and walked me through the entire process and explained everything clearly. We’ll be looking to Storage King for our storage solutions now and in the future.
Source:
Google
Responded on January 7, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Castle Hill Management
November 30, 2019
First time user of a storage unit and Storage King offers us a clean, well ventilated, convenient, user friendly and very secure place for storing our items. Service is efficient and top class. Would recommend to anyone looking for short or long term storage.
Source:
Google
Responded on December 2, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
November 19, 2019
Great customer service, Mark is very friendly and went out his way to assist me. Definitely recommend their facility
Source:
Google
Responded on November 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
October 22, 2019
Amazing service staff where so helpful and attentive! Would recommend 10/10 best storage I’ve used and price is great
Source:
Google
Responded on October 23, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
October 8, 2019
Fantastic/friendly service
Fantastic staff both on site and off.
Highly recommend if you are thinking about storage options in the Hills Area
Source:
Google
Responded on October 9, 2019
Hi Martin
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
September 25, 2019
Staff are Always helpful, always friendly, facilities are well maintained, clean and very secure. Have been a customer for many years and very happy with everything
Source:
Google
Responded on September 27, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Castle Hill Management
September 24, 2019
Storage King Castle Hill made my moving experience so easy. From the boxes to packing tape Shannon helped me through it. Even the actual move was simple Shannon calculated exactly how much storage space I’d need.
Even the cost is reasonable which I wasn’t expecting as everyone tells you “how expensive storage is”. It was a pleasant surprise & definitely affordable.
Thankyou Shannon for all your help you went above & beyond
Source:
Google
Responded on September 25, 2019
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Castle Hill Management
September 23, 2019
Friendly staff. Good deals. Easy access for clients.
Source:
Google
Responded on September 25, 2019
Hello Anthony, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Castle Hill Management
September 23, 2019
Had a great experience with storage king, great staff and location
Source:
Google
August 29, 2019
This was one of our more pleasant experiences in dealing with companies. All staff we came in contact with were very polite & helped us in anyway they could. The premises are extremely clean & the trolleys provided made it easy to transfer our stores. I highly recommend this company to anyone seeking storage facilities.
Source:
Google
Responded on August 30, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Castle Hill Management
August 29, 2019
Responded on August 30, 2019
Thanks for the great review, Keith. It was a pleasure serving you as a customer.
Storage King Castle Hill Management
August 28, 2019
I would recommend anyone to use Storage King at Castle Hill. Staff is always friendly and helpful. The place always clean, and very important the place is always secure.
So if you are looking for storage, short or long term, Storage King Castle Hill is the place you should go.
GIno.
Source:
Google
August 14, 2019
Clean storage space, load under cover and can park near the entrance. Good price. Recommended.
Source:
Google
August 13, 2019
We sold our house, moved into an apartment and had to store excess furniture etc. Storage King made it so easy. We moved our stuff free of charge and had easy access to our unit. Over the six months we reduced our stored goods. Downsizing our storage unit was not a problem. At last, all our goods were moved to into our apartment or otherwise dispersed. Moving is so distressing after 46 years in our house. Storage King made storing our excess belongings simple. Thank you Storage King for all your help and support.
Source:
Google
Responded on August 15, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Castle Hill Management
August 13, 2019
Responded on August 15, 2019
Hello Songliang, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Castle Hill Management
August 9, 2019
A very organised and clean storage that's easy to access. The cheapest bulk storage in the area.
Cheryl at the front desk was very helpful in choosing the right size unit and getting everything organised.
Source:
Google
Responded on August 15, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Castle Hill Management
August 5, 2019
Good service and friendly staff. Easy move in and happy to accommodate a change in unit size, plus the loan truck is readily available if needed. Fees for my unit were recently raised, which was disappointing.
Source:
Google
Responded on August 15, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Castle Hill Management
July 25, 2019
Responded on July 29, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Castle Hill Management
July 22, 2019
I have been storing my possessions at Storage King for the past year and I am very happy with the service which is provided to me.
The staff at Storage King are really helpful.
Source:
Google
Responded on July 25, 2019
Hi Patricia
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
July 20, 2019
Need help with storage and moving needs? Take the worries out of your hands and get yourself to Storage King, Castle Hill. Their conveniently located store, great prices and customer service - especially from Shannon, took the stress out of the moving process. They have a truck, boxes and other moving essentials available for hire/sale. Why go anywhere else?
Source:
Google
July 19, 2019
Good priced garage "overflow" storage. Always clean and secure with trolleys available. Easy access whenever I want AAA+++
Source:
Google
Responded on July 25, 2019
Hello John, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Castle Hill Management
July 19, 2019
Responded on July 25, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Castle Hill Management
July 18, 2019
The staff are brilliant, and the free use of their truck to move your gear in awesome. The only critique is that you dont have 24/7 access like other storage places in the area.
Source:
Google
Responded on July 25, 2019
Hi Mr
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Castle Hill Management
July 18, 2019
Best place to leave your stuffs at, clean, tidy and under good supervision . I recommend it !!
Source:
Google
Responded on July 25, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Castle Hill Management
July 18, 2019
Nothing is too difficult for the team at Storage King Castle Hill. Great facility, I can't recommend highly enough.
Source:
Google
Responded on July 25, 2019
Hello Boognoss, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Castle Hill Management
July 17, 2019
We have used Storage King three times and have always found their staff and service to be top notch. I highly recommend this company for all your storage needs.
Source:
Google
Responded on July 25, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Castle Hill Management
July 10, 2019
My experience with storage king castle hill was nothing sort of perfect and amazing, Shannon was amazing from the very start to end!
Source:
Google
Responded on July 12, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Storage King Castle Hill Management
May 25, 2019
Great experience with Andy showing us through the place. Answered every question we had and even answered questions we didn’t think of! Very helpful. Deserves a pay rise!
Source:
ReviewPush
Responded on June 2, 2019
Hello David, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Castle Hill Management
January 3, 2019
From the time I first spoke to Storage World Castle Hill Cheryl was very helpful and guided us through what was available and options.
When we went to view units Phil showed us around and answered all our questions. We found the storage facility clean and tidy.
Source:
Google
December 23, 2018
Very friendly staff. Helped me figure out what size was suitable and offer to upgrade on the day of my items didn’t fit. Sign up process is longer than I anticipated. Phil was super nice and helpful with it all.
Source:
Google
November 16, 2018
I had a great experience with the services of Storage King Castle Hill, from the initial phone call to book a space, all the way through, Phil and Cheryl delivered excellent customer service, and good value for money. The facilities are secure, clean and well-managed, just overall I’d recommend them highly to anyone needing storage in the area. Great job, thanks!
Source:
Google
October 20, 2018
Fantastic service, and attention. Cheryl guided us through options, and made sure the experience was individual.
Source:
Google
October 9, 2018
"Anything I can do, just let me know!" Very helpful. Clean and handy facility. Be prepared to spend half an hour signing up, and viewing storage unit.
Source:
Google
October 6, 2018
Great access, clean, well presented and very efficient. Good prices too! Lovely staff
Source:
Google