What customers say about us
- 59 Reviews
Most Recent Reviews
- 59 Reviews
April 5, 2022
Storage King at Chatswood is a fantastic facility with knowledgeable and helpful staff (thanks Michelle and Daniel). They are very competitively priced and the storage units are super easy to access even if it’s raining.
I would highly recommend them for all your storage needs.
Source:
Google
Responded on April 8, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 27, 2022
Great service and ease of accessibility to storage unit with aid of moving equipment so easy. Staff so friendly too. Secure as.
Recent price rise a bit steep though. Otherwise highly recommend!
Source:
Google
Responded on August 23, 2021
Hi Rosie, Thank you!
Storage King Chatswood Management
February 28, 2022
Rude, inconsiderate, uncooperative, unhelpful, inflexible and extremely argumentative, talking over the top of me and not even listening properly to my issue which is infuriating and disrespectful. Ignorant, uncompassionate and cantankerous to the extreme. All I was trying to do was get a credit returned back on my credit card and they said they wouldn't do that. WHY NOT? They took my money on credit card they MUST be able to return money they owe me the same way, like any other service provider would do. I have been a customer for over ten years with them so this is not my first issue, but definitely my last. I have packed up my store and closed my account. I will never use them again. WORSE customer service ever. LISTENING WITHOUT INTERRUPTING to what a long term customer has to say MUST BE part of your service. I would give them 0 stars, but the minimum I can give is 1 star to post.
Source:
Google
December 4, 2021
Service from Storage King is great. Everything never seems to be a bother with Daniel and Michelle. Always very pleasant, always very happy to help. They both are excellent to deal with. I am very happy with my decision to use Storage King for my storage needs.
Source:
Google
Responded on December 6, 2021
Thanks for the great review, Peter. It is a pleasure to be of service.
Storage King Chatswood Management
September 1, 2021
Stephanie is a very good perosn who helped me solve all my problems. Very patient, also very nice. I am very grateful to meet such a great person.
Source:
Google
Responded on September 7, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Chatswood Management
August 15, 2021
Amazing service, incredibly helpful. Great storage set up and accessibility. Would definitely recommend. David was outstanding.
Source:
Google
Responded on August 17, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
August 15, 2021
The staff at Storage King at Chatswood are absolutely fantastic! Helpful every single step of the way.
Source:
Google
Responded on August 17, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Chatswood Management
April 4, 2021
This is the 4th time I have rented a storage unit here and each time the service gets better!
Not only was the whole process quick and easy, the staff are extremely helpful and understanding.
I highly recommend this place.
Source:
Google
Responded on April 16, 2021
Thanks for the great review, Chris. It is a pleasure to be of service.
Storage King Chatswood Management
March 23, 2021
Storage King Chatswood is fantastic! The facility is exactly what I need for my business, always having someone onsite to collect deliveries has been so helpful.
Kerby and his Team always go out of their way to help us and make us feel welcome - Thank you!
Source:
Google
Responded on March 25, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 21, 2021
I have been with storage king Chatswood for years. They go above and beyond to help. Definitely would recommend them. Great space great service
Source:
ReviewPush
Responded on March 22, 2021
Thanks for the great review, Julie. It is a pleasure to be of service.
Storage King Chatswood Management
March 21, 2021
As an owner of a decluttering and organising business, I’ve referred many clients to this Storage King. I couldn’t recommend it highly enough, as it’s clean, well ventilated and dry, and the service is great.
Kirby and Joanne are so great to deal with! They’re extremely helpful with processing storage lockers, giving storage advice and have such great tips on packing.
Valerie
DO. Declutter Organise
Source:
Google
Responded on March 21, 2021
Hello Valerie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Chatswood Management
March 20, 2021
Responded on March 21, 2021
Hi alberto, Thank you!
Storage King Chatswood Management
March 19, 2021
friendly and efficient staff who are genuinely interested in your specific storage needs.
Source:
Google
Responded on March 21, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 14, 2021
Responded on March 15, 2021
Hi Jiang, Thank you!
Storage King Chatswood Management
March 12, 2021
A fabulous storage centre, safe, clean and well managed. Always a pleasure to deal with and very grateful for the support the team give for North Shore Mums Smiles2U. We use Storage King as a drop off location for our volunteers and the community to deliver donations. Thank you for a wonderful set up.
Source:
Google
Responded on March 15, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Chatswood Management
March 11, 2021
Quick easy setup. Quick easy wind up. Very transactional with no crazy penalties when I left at short notice. Good business, highly recommend.
Source:
Google
Responded on March 15, 2021
Hi Chris, Thank you for the positive feedback!
Storage King Chatswood Management
March 10, 2021
Clean and well run storage business.
Friendly and helpful staff.
I run a business and the receiving and dispatching from Storage King Chatswood has been a breeze. From multiple pallets to single box’s they have assisted me greatly in meeting my customers needs.
I highly recommend Storage King Chatswood for your storage needs and in particular running your business through them.
Ryan Blieden
Source:
Google
Responded on March 15, 2021
Dear Ryan, We really appreciate you taking the time to share your rating with us.
Storage King Chatswood Management
March 10, 2021
I have found the team at Storage King Chatswood provide excellent service. The courier receiving and sending service is excellent and allows us to receive and send goods without having to be on site.
The facility is always clean and tidy. I have always a found it very easy to park and access my storage area.
Source:
Google
Responded on March 15, 2021
Hi Andrew, Thank you for the great review!
Storage King Chatswood Management
March 9, 2021
Our club has a number of storage units at Storage King Chatswood. We have used them extensively for at least 5 years.
I have always found the staff vert helpful and friendly. The facilities are clean and access is easy and access times are excellent.
I recommend them wholeheartedly.
We would not use them as much as we have if we were in anyway disappointed.
Source:
Google
Responded on March 15, 2021
Hello Martin, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Chatswood Management
March 8, 2021
Responded on March 9, 2021
Hi Mark, Thank you!
Storage King Chatswood Management
March 8, 2021
Great service Kirby is hot
Source:
Google
Responded on March 10, 2021
Thanks for your feedback, we will pass this on to the team.
Storage King Chatswood Management
March 8, 2021
Nice and clean
Source:
Google
Responded on March 9, 2021
Hi Rishee, Thank you for the positive feedback!
Storage King Chatswood Management
March 8, 2021
I've been making use of Storage King Chatswood's facilities for over 5 years now for my small business storage needs. Very well managed, friendly and helpful staff. Easy access, useful lifting and carrying equipment on hand including forklift for some heavier items. Highly recommended!
Source:
Google
Responded on March 9, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 7, 2021
I've been their client for over 5 years now! Amazing service, clean and easy to expand my business when I need. Very secure and safe.
Source:
Google
Responded on March 8, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Chatswood Management
March 7, 2021
I had a really good experience with storage king chatswood. I was moving from interstate and they really went above and beyond, including receiving my boxes and putting them in my unit prior to my arriving in Sydney. Really good communication, amazing value, highly recommend!
Source:
Google
Responded on March 8, 2021
Dear Fatima, We really appreciate you taking the time to share your feedback with us.
Storage King Chatswood Management
March 7, 2021
We have been using Storage king for the last 18 months and have found them excellent. They are super flexible if you need an extra storage units and helpful finding the best solution. Kirby and his team are friendly and professional. The facility is clean and all equipment is in good order.
Source:
Google
Responded on March 8, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 7, 2021
Responded on March 8, 2021
Hi Isa, Thank you!
Storage King Chatswood Management
December 23, 2020
Popped in to check out a few options for my storage requirements, and couldn't speak more highly of Kirby and Eddie who were both really helpful. Kirby showed me around, talked me through my options (and the pro's / cons of each), patiently described how to get in and out of the premises and then explained the contract agreement etc. Really great service and a nice clean facility to boot
Source:
Google
Responded on January 14, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
September 30, 2020
This is the third time we use storage house when relocating, renovating. Not only the security technology has massively improved, by far this one is the most organised and spotless clean storage room we have had. Very polite and professional management team is another plus.
Source:
Google
Responded on October 1, 2020
Thanks for the great review, Tengke. It was a pleasure serving you as a customer.
Storage King Chatswood Management
September 30, 2020
This is the third time we use storage house when relocating, renovating. Not only the security technology has massively improved, by far this one is the most organised and spotless clean storage room we have had. Very polite and professional management team is another plus.
Source:
Google
Responded on October 1, 2020
Thanks for the great review, Tengke. It was a pleasure serving you as a customer.
Storage King Chatswood Management
July 9, 2020
Very bad impression of the guy hiding behind a computer screen in the office.
He loudly asked from the distance what I came for before I could even see him.
Source:
Google
July 9, 2020
Very bad impression of the guy hiding behind a computer screen in the office.
He loudly asked from the distance what I came for before I could even see him.
Source:
Google
May 8, 2020
Was there a few Saturdays ago was helped by Josh who showed me around and was super patient with all my questions, absolutely brilliant service. He was training a new worker (missed his name) and he was excellent at showing the guy how to complete all the paper work (and there was a lot of it). Great clean place if you need storage look no further!
Source:
Google
Responded on December 15, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Chatswood Management
May 8, 2020
Was there a few Saturdays ago was helped by Josh who showed me around and was super patient with all my questions, absolutely brilliant service. He was training a new worker (missed his name) and he was excellent at showing the guy how to complete all the paper work (and there was a lot of it). Great clean place if you need storage look no further!
Source:
Google
Responded on May 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Chatswood Management
May 6, 2020
Responded on May 14, 2020
Hi Amy
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Chatswood Management
May 6, 2020
Responded on May 14, 2020
Hi Amy
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Chatswood Management
April 21, 2020
We found the staff at Storage King Chatswood particularly helpful in setting us up.
Ian and Barbara Brady
Source:
Google
Responded on May 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Chatswood Management
April 21, 2020
We found the staff at Storage King Chatswood particularly helpful in setting us up.
Ian and Barbara Brady
Source:
Google
Responded on May 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Chatswood Management
July 21, 2019
We stored our belongings for about a year with these guys while we travelled all around Australia. We made a few stops in Sydney along the way and popped in and out, and they were always helpful and friendly. The hallways and storage units are always pristinely clean. On our latest visit we had forgotten the keys to our lock on our unit, and it was no issue to cut our lock off and provide a new lock (after we proved our identity of course!!). We are about to move our things out and they were very patient explaining the process for the day of the move. Really appreciate the customer service here, and I’d highly recommend them.
Source:
Google
Responded on July 25, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Chatswood Management
July 21, 2019
We stored our belongings for about a year with these guys while we travelled all around Australia. We made a few stops in Sydney along the way and popped in and out, and they were always helpful and friendly. The hallways and storage units are always pristinely clean. On our latest visit we had forgotten the keys to our lock on our unit, and it was no issue to cut our lock off and provide a new lock (after we proved our identity of course!!). We are about to move our things out and they were very patient explaining the process for the day of the move. Really appreciate the customer service here, and I’d highly recommend them.
Source:
Google
Responded on July 25, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Chatswood Management
November 22, 2018
I have had various items stored at Storage King Chatswood over the last 5 years. Always a pleasure to deal with, never a hassle. Don't look elsewhere if you need storage.
Source:
Google
November 22, 2018
I have had various items stored at Storage King Chatswood over the last 5 years. Always a pleasure to deal with, never a hassle. Don't look elsewhere if you need storage.
Source:
Google
August 29, 2018
Storage king Chatswood is the best storage solution on the north shore.
I can’t talk for other areas but In Chatswood they are the best.
Neil the manager & his team as fantastic.
I have been using storage king for 5 years & I have never had a problem.
Neil & his team go above & beyond to keep me happy no matter.
There customer service is great day in day out.
I would happily recommend storage king & there staff at any location.
Thanks guys for your ongoing support.
Sorry I didn’t post sooner, I was unaware about the review system.
Cheers Tama
Source:
Google
August 29, 2018
Storage king Chatswood is the best storage solution on the north shore.
I can’t talk for other areas but In Chatswood they are the best.
Neil the manager & his team as fantastic.
I have been using storage king for 5 years & I have never had a problem.
Neil & his team go above & beyond to keep me happy no matter.
There customer service is great day in day out.
I would happily recommend storage king & there staff at any location.
Thanks guys for your ongoing support.
Sorry I didn’t post sooner, I was unaware about the review system.
Cheers Tama
Source:
Google
April 29, 2018
I was accidentally charged an extra months rent after vacating the unit. Four months later, I'm still waiting for my refund. I was told by the manager that the owners will not send funds electronically and will only write a cheque. Neil, the manager has been very helpful but the owners are a disaster. The helpfulness of the staff, price, location and cleanliness of the unit were good. I have season storage needs and would have returned annually if treated properly.
Source:
Google
April 29, 2018
I was accidentally charged an extra months rent after vacating the unit. Four months later, I'm still waiting for my refund. I was told by the manager that the owners will not send funds electronically and will only write a cheque. Neil, the manager has been very helpful but the owners are a disaster. The helpfulness of the staff, price, location and cleanliness of the unit were good. I have season storage needs and would have returned annually if treated properly.
Source:
Google
April 4, 2018
Recommended
Absolutely heavenly. Soooo easy to use and it become my happy place to go and get away from the stress of life. Sounds like a resort, I know.
Source:
Facebook
