What customers say about us
- 32 Reviews
Most Recent Reviews
- 32 Reviews
December 23, 2020
Popped in to check out a few options for my storage requirements, and couldn't speak more highly of Kirby and Eddie who were both really helpful. Kirby showed me around, talked me through my options (and the pro's / cons of each), patiently described how to get in and out of the premises and then explained the contract agreement etc. Really great service and a nice clean facility to boot
Source:
Google
Responded on January 14, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
September 30, 2020
This is the third time we use storage house when relocating, renovating. Not only the security technology has massively improved, by far this one is the most organised and spotless clean storage room we have had. Very polite and professional management team is another plus.
Source:
Google
Responded on October 1, 2020
Thanks for the great review, Tengke. It was a pleasure serving you as a customer.
Storage King Chatswood Management
September 30, 2020
This is the third time we use storage house when relocating, renovating. Not only the security technology has massively improved, by far this one is the most organised and spotless clean storage room we have had. Very polite and professional management team is another plus.
Source:
Google
Responded on October 1, 2020
Thanks for the great review, Tengke. It was a pleasure serving you as a customer.
Storage King Chatswood Management
July 9, 2020
Very bad impression of the guy hiding behind a computer screen in the office.
He loudly asked from the distance what I came for before I could even see him.
Source:
Google
July 9, 2020
Very bad impression of the guy hiding behind a computer screen in the office.
He loudly asked from the distance what I came for before I could even see him.
Source:
Google
May 8, 2020
Was there a few Saturdays ago was helped by Josh who showed me around and was super patient with all my questions, absolutely brilliant service. He was training a new worker (missed his name) and he was excellent at showing the guy how to complete all the paper work (and there was a lot of it). Great clean place if you need storage look no further!
Source:
Google
Responded on December 15, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Chatswood Management
May 8, 2020
Was there a few Saturdays ago was helped by Josh who showed me around and was super patient with all my questions, absolutely brilliant service. He was training a new worker (missed his name) and he was excellent at showing the guy how to complete all the paper work (and there was a lot of it). Great clean place if you need storage look no further!
Source:
Google
Responded on May 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Chatswood Management
May 6, 2020
Responded on May 14, 2020
Hi Amy
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Chatswood Management
May 6, 2020
Responded on May 14, 2020
Hi Amy
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Chatswood Management
April 21, 2020
We found the staff at Storage King Chatswood particularly helpful in setting us up.
Ian and Barbara Brady
Source:
Google
Responded on May 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Chatswood Management
April 21, 2020
We found the staff at Storage King Chatswood particularly helpful in setting us up.
Ian and Barbara Brady
Source:
Google
Responded on May 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Chatswood Management
July 21, 2019
We stored our belongings for about a year with these guys while we travelled all around Australia. We made a few stops in Sydney along the way and popped in and out, and they were always helpful and friendly. The hallways and storage units are always pristinely clean. On our latest visit we had forgotten the keys to our lock on our unit, and it was no issue to cut our lock off and provide a new lock (after we proved our identity of course!!). We are about to move our things out and they were very patient explaining the process for the day of the move. Really appreciate the customer service here, and I’d highly recommend them.
Source:
Google
Responded on July 25, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Chatswood Management
July 21, 2019
We stored our belongings for about a year with these guys while we travelled all around Australia. We made a few stops in Sydney along the way and popped in and out, and they were always helpful and friendly. The hallways and storage units are always pristinely clean. On our latest visit we had forgotten the keys to our lock on our unit, and it was no issue to cut our lock off and provide a new lock (after we proved our identity of course!!). We are about to move our things out and they were very patient explaining the process for the day of the move. Really appreciate the customer service here, and I’d highly recommend them.
Source:
Google
Responded on July 25, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Chatswood Management
November 22, 2018
I have had various items stored at Storage King Chatswood over the last 5 years. Always a pleasure to deal with, never a hassle. Don't look elsewhere if you need storage.
Source:
Google
November 22, 2018
I have had various items stored at Storage King Chatswood over the last 5 years. Always a pleasure to deal with, never a hassle. Don't look elsewhere if you need storage.
Source:
Google
August 29, 2018
Storage king Chatswood is the best storage solution on the north shore.
I can’t talk for other areas but In Chatswood they are the best.
Neil the manager & his team as fantastic.
I have been using storage king for 5 years & I have never had a problem.
Neil & his team go above & beyond to keep me happy no matter.
There customer service is great day in day out.
I would happily recommend storage king & there staff at any location.
Thanks guys for your ongoing support.
Sorry I didn’t post sooner, I was unaware about the review system.
Cheers Tama
Source:
Google
August 29, 2018
Storage king Chatswood is the best storage solution on the north shore.
I can’t talk for other areas but In Chatswood they are the best.
Neil the manager & his team as fantastic.
I have been using storage king for 5 years & I have never had a problem.
Neil & his team go above & beyond to keep me happy no matter.
There customer service is great day in day out.
I would happily recommend storage king & there staff at any location.
Thanks guys for your ongoing support.
Sorry I didn’t post sooner, I was unaware about the review system.
Cheers Tama
Source:
Google
April 29, 2018
I was accidentally charged an extra months rent after vacating the unit. Four months later, I'm still waiting for my refund. I was told by the manager that the owners will not send funds electronically and will only write a cheque. Neil, the manager has been very helpful but the owners are a disaster. The helpfulness of the staff, price, location and cleanliness of the unit were good. I have season storage needs and would have returned annually if treated properly.
Source:
Google
April 29, 2018
I was accidentally charged an extra months rent after vacating the unit. Four months later, I'm still waiting for my refund. I was told by the manager that the owners will not send funds electronically and will only write a cheque. Neil, the manager has been very helpful but the owners are a disaster. The helpfulness of the staff, price, location and cleanliness of the unit were good. I have season storage needs and would have returned annually if treated properly.
Source:
Google
April 4, 2018
Recommended
Absolutely heavenly. Soooo easy to use and it become my happy place to go and get away from the stress of life. Sounds like a resort, I know.
Source:
Facebook
Responded on April 5, 2018
Hi Lana, thanks for the kind words and your review. Regards
Storage King Chatswood Management
April 3, 2018
Loves this place, the manager is amazing and incredibly helpful.
Using the storage facility for the last 5 years. I recommend them.
Source:
Google
August 9, 2017
Recommended
I spoke with Neil today and would definitely recommend this facility to anyone looking for down to Earth, personal customer service. Some of the other chains I have spoken to seem to only be able to refer you to their head office for any questions outside of the standard, but here you are dealing directly with the person who is looking after you. Thanks Neil.
Source:
Facebook
Responded on August 9, 2017
Hi Haley, thanks for the great review. Cheers
Storage King Chatswood Management
July 11, 2016
Does NOT open at 8AM. Opens at 8.30AM.
Source:
Google
Responded on September 1, 2016
Hi Gaynor, sorry to hear that you have had a negative experience with Storage King Chatswood’s opening hours. Our Store manager Neil would love to speak with you and resolve any further issues that you have with the store, can you please call 02 9882 1999 and speak with Neil?
Storage King Chatswood Management
January 20, 2016
Very clean and modern storage facility, we rented a storage room when moving house so we could have the house we were selling styled during the marketing period. Storage King staff were always super helpful whenever we were putting things in or out.
Source:
Google
May 6, 2014
Neil and the whole crew at Storage King Chatswood have been fantastic. They have accommodated our small storage needs perfectly. They have always been friendly and extremely helpful. They are great supporters of our local community and I can't recommend them highly enough!!
Source:
Google
May 19, 2013
I run a small business from the Storage King, and am really impressed with the service i receive there.
The staff regularly handle deliveries and dispatches, even to customers of mine on the weekends...
Free WiFi makes my business easier to run, the facility is clean and modern, and gives my business a much better profile than if it was being run from one of the more common older style storage facilities.
Lolly jar for my kids is a favourite, and the staff are great with kids, minding them in the office when i'm on a phone call.
Rates seem comparable with others in the area, i did a fair bit of research but in the end it was more to do with the quality of service than the price.
Source:
Google
February 10, 2013
My experience with this company is vastly different to everybody else's which makes me sceptical as to whether these people have actually used the storage facilities other than benefited from the business. My experience at Storage King Chatswood:
* 2 x more expensive than the Artarmon Branch
* Late fees are exorbitant and you if you are a few days late you get hounded by phone, email
* Customer Service and communication outside of "your late your late pay now" is non existent
* Water in the storage room
* Ants in the Storage Room
* Missing a Vacuum Cleaner after the lock was cut to "inspect" the room.
So after 2 years and around $5K for a bad experience I would recommend anybody looking for storage in Chatswood to shop around and investigate alternatives.
Source:
Google
January 1, 2013
Brilliant Business and community supporter, proud sponsors of the best Christmas Lights in the North Shore Times. Their community support is a reflection on this quality business. Having used Storage King for many years, I always found the warehouse exceptionally clean and bright, with friendly staff always willing to assist.
Source:
Google