What customers say about us
- 56 Reviews
Most Recent Reviews
- 56 Reviews
August 6, 2023
John and his team have been very supportive during a time when I need flexibility on date, time and size of my storage needs. I was moving and did not know how much I would need and was in constant communication to provide options for me. Even texted me and talked to me in on the weekend to tell me he was into finding me a solution. Customer service does not cost anything and it is hard to find these days. John’s customer service went above and beyond and gave me peace of mind at a very hard time for me. Thank you.
Source:
Google
Responded on August 6, 2023
Hello Bron, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Chatswood Management
July 3, 2023
The facility is clean and well presented. I found the on site manager John Fessey to be open , honest and effective.
However, be careful, my monthly rates increased by 44% in only 18 months. Storage King will entice you with lower rates to secure your business then they increase dramatically thereafter on supposed “market” based levels.
This facility is well managed but the companies rent structure requires you either lock in a fixed rate upfront or be prepared for significant rent increase , be aware !
Source:
Google
Responded on July 6, 2023
Hi Rodd, thank you for providing us with your feedback. Our prices vary depending on unit size and position within the facility, with specials and discounts changing regularly throughout the year. Please feel free to reach out to us, should you wish to discuss anything further.
Storage King Chatswood Management
April 30, 2023
John and Swan were extremely courteous and accommodating. The Storage Unit I chose with their assistance is perfect. The Facility itself is excellent. Access is wonderful and makes the whole long term storage process smooth.
Source:
Google
Responded on May 2, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Chatswood Management
April 16, 2023
Clean facility, good organization.
Source:
Google
Responded on April 18, 2023
Hi Wayra, Thank you for the great review!
Storage King Chatswood Management
March 27, 2023
Responded on March 28, 2023
Hi Raja, Thank you!
Storage King Chatswood Management
February 27, 2023
Very professional, from start to end process of moving into storage. Dean in particular at Chatswood goes well over and above with his best in class customer service. Got the right space at the right price, with the right help. Thanks Dean!
Source:
Google
Responded on April 4, 2023
Hello Simon, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Chatswood Management
January 27, 2023
We could not be more grateful to John and his staff at Storage King Chatswood for their kindness, attentiveness and knowledge today. After going through a difficult time, this business made sure my move was smooth, stress free and supported. The van hire was seamless, the storage unit is clean and modern and we had great access to pallet movers to save our backs from carrying boxes. For a great price, you can’t do better than this team. They even brought us chilled bottles of water during the day. Fabulous business - thank you so much!
Source:
Google
Responded on January 29, 2023
Hello Gabrielle, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Chatswood Management
January 8, 2023
We hadn’t moved for many years and we needed to find a storage facility that is well-managed, easily accessible and dust-free. Our removalist, Transitions (found on our community website in Lane Cove) recommended Storage King in Chatswood. We met a the super friendly Dean and John, who facilitated a perfectly-sized unit at a competitive price. They gave us the best deal with respect to choice, position and access. Transitions and Storage King played a major role in alleviating the stress of moving house. I recommend them without reservation.
Source:
Google
Responded on January 9, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Chatswood Management
November 24, 2022
Fantastic service, Dean was terrific to deal with and made the whole process seamless. Very friendly and helpful. Thanks Dean and the team!
Source:
Google
Responded on November 27, 2022
Dear David, We really appreciate you taking the time to share your rating with us.
Storage King Chatswood Management
September 16, 2022
Extra kudos to John for sorting out a storage solution for me. John and the team go above and beyond. Outstanding customer service; well kept and maintained facilities to match. Cannot be any happier with Storage King Chatswood!
Source:
Google
Responded on September 19, 2022
Dear Rox, We really appreciate you taking the time to share your rating with us.
Storage King Chatswood Management
April 5, 2022
Storage King at Chatswood is a fantastic facility with knowledgeable and helpful staff (thanks Michelle and Daniel). They are very competitively priced and the storage units are super easy to access even if it’s raining.
I would highly recommend them for all your storage needs.
Source:
Google
Responded on April 8, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 27, 2022
Great service and ease of accessibility to storage unit with aid of moving equipment so easy. Staff so friendly too. Secure as.
Recent price rise a bit steep though. Otherwise highly recommend!
Source:
Google
Responded on August 23, 2021
Hi Rosie, Thank you!
Storage King Chatswood Management
February 28, 2022
Rude, inconsiderate, uncooperative, unhelpful, inflexible and extremely argumentative, talking over the top of me and not even listening properly to my issue which is infuriating and disrespectful. Ignorant, uncompassionate and cantankerous to the extreme. All I was trying to do was get a credit returned back on my credit card and they said they wouldn't do that. WHY NOT? They took my money on credit card they MUST be able to return money they owe me the same way, like any other service provider would do. I have been a customer for over ten years with them so this is not my first issue, but definitely my last. I have packed up my store and closed my account. I will never use them again. WORSE customer service ever. LISTENING WITHOUT INTERRUPTING to what a long term customer has to say MUST BE part of your service. I would give them 0 stars, but the minimum I can give is 1 star to post.
Source:
Google
December 4, 2021
Service from Storage King is great. Everything never seems to be a bother with Daniel and Michelle. Always very pleasant, always very happy to help. They both are excellent to deal with. I am very happy with my decision to use Storage King for my storage needs.
Source:
Google
Responded on December 6, 2021
Thanks for the great review, Peter. It is a pleasure to be of service.
Storage King Chatswood Management
September 1, 2021
Stephanie is a very good perosn who helped me solve all my problems. Very patient, also very nice. I am very grateful to meet such a great person.
Source:
Google
Responded on September 7, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Chatswood Management
August 15, 2021
Amazing service, incredibly helpful. Great storage set up and accessibility. Would definitely recommend. David was outstanding.
Source:
Google
Responded on August 17, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
August 15, 2021
The staff at Storage King at Chatswood are absolutely fantastic! Helpful every single step of the way.
Source:
Google
Responded on August 17, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Chatswood Management
April 4, 2021
This is the 4th time I have rented a storage unit here and each time the service gets better!
Not only was the whole process quick and easy, the staff are extremely helpful and understanding.
I highly recommend this place.
Source:
Google
Responded on April 16, 2021
Thanks for the great review, Chris. It is a pleasure to be of service.
Storage King Chatswood Management
March 23, 2021
Storage King Chatswood is fantastic! The facility is exactly what I need for my business, always having someone onsite to collect deliveries has been so helpful.
Kerby and his Team always go out of their way to help us and make us feel welcome - Thank you!
Source:
Google
Responded on March 25, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 21, 2021
I have been with storage king Chatswood for years. They go above and beyond to help. Definitely would recommend them. Great space great service
Source:
ReviewPush
Responded on March 22, 2021
Thanks for the great review, Julie. It is a pleasure to be of service.
Storage King Chatswood Management
March 21, 2021
As an owner of a decluttering and organising business, I’ve referred many clients to this Storage King. I couldn’t recommend it highly enough, as it’s clean, well ventilated and dry, and the service is great.
Kirby and Joanne are so great to deal with! They’re extremely helpful with processing storage lockers, giving storage advice and have such great tips on packing.
Valerie
DO. Declutter Organise
Source:
Google
Responded on March 21, 2021
Hello Valerie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Chatswood Management
March 20, 2021
Responded on March 21, 2021
Hi alberto, Thank you!
Storage King Chatswood Management
March 19, 2021
friendly and efficient staff who are genuinely interested in your specific storage needs.
Source:
Google
Responded on March 21, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Chatswood Management
March 14, 2021
Responded on March 15, 2021
Hi Jiang, Thank you!
Storage King Chatswood Management
March 12, 2021
A fabulous storage centre, safe, clean and well managed. Always a pleasure to deal with and very grateful for the support the team give for North Shore Mums Smiles2U. We use Storage King as a drop off location for our volunteers and the community to deliver donations. Thank you for a wonderful set up.
Source:
Google
Responded on March 15, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Chatswood Management
March 11, 2021
Quick easy setup. Quick easy wind up. Very transactional with no crazy penalties when I left at short notice. Good business, highly recommend.
Source:
Google
Responded on March 15, 2021
Hi Chris, Thank you for the positive feedback!
Storage King Chatswood Management
March 10, 2021
Clean and well run storage business.
Friendly and helpful staff.
I run a business and the receiving and dispatching from Storage King Chatswood has been a breeze. From multiple pallets to single box’s they have assisted me greatly in meeting my customers needs.
I highly recommend Storage King Chatswood for your storage needs and in particular running your business through them.
Ryan Blieden
Source:
Google
Responded on March 15, 2021
Dear Ryan, We really appreciate you taking the time to share your rating with us.
Storage King Chatswood Management
March 10, 2021
I have found the team at Storage King Chatswood provide excellent service. The courier receiving and sending service is excellent and allows us to receive and send goods without having to be on site.
The facility is always clean and tidy. I have always a found it very easy to park and access my storage area.
Source:
Google
Responded on March 15, 2021
Hi Andrew, Thank you for the great review!
Storage King Chatswood Management
