What customers say about us
- 24 Reviews
Most Recent Reviews
- 24 Reviews
April 10, 2022
Fiona took care of everything at a challenging time for me and went out of her way to be kind and I’m extremely grateful. I highly recommend this storage facility it’s immaculate with easy access.
Source:
Google
March 27, 2022
Responded on April 8, 2022
Dear Robyn, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
March 25, 2022
Very clean storage site and the staff a very helpful.
Source:
Google
Responded on April 8, 2022
Hi Jim, Thank you for the positive feedback!
Storage King Cheltenham Management
March 15, 2022
Responded on March 16, 2022
Hi Simone, Thank you!
Storage King Cheltenham Management
March 14, 2022
I had organised for my belongings to be moved into a Storage King (Cheltenham) unit remotely while I was overseas and unable to return to Melbourne. The process itself was handled very efficiently and effectively - Storage King managed the relocation of my belongings and also secured a storage unit for my belongings to be housed in until my return. They provided clear instructions on how to access my storage unit and the facility itself was very clean and well-managed.
The biggest let down for me with the service provided was miscommunications between the overarching Storage King offers and the actual Cheltenham facility itself. I had organised the storage of my belongings via the Storage King concierge (general number for Storage King) and they had offered me a deal on a particular sized unit. Two months later (after all my belongings were moved and stored) the invoicing amount changed to double original agreed upon amount and I was told that the Cheltenham store did not offer such a deal long term (despite the concierge telling me clearly that it was). After back and forth emails, they did extend the deal for an additional month but refused to honour it any further than that. Dealing with this remotely when my belongings were already stuck at this facility was quite stressful and is a shame that this tarred my otherwise positive experience dealing with Storage King Cheltenham.
Source:
Google
March 6, 2022
Responded on March 16, 2022
Dear horsuccess, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
February 27, 2022
Extremely friendly and helpful staff.
Source:
Google
Responded on March 15, 2022
Thanks for the great review, DarthCavalier. It is a pleasure to be of service.
Storage King Cheltenham Management
January 14, 2022
Erin and Fiona’s service is flawless .
There professionalism in handling my clients and their storage needs is a service my business could not run without . Ina high paced Styling industry , to know there is one less thing l need to worry about is priceless.
If you are looking for any storage needs l wouldn’t go anywhere else
You girls are amazing thank you
Source:
Google
Responded on January 19, 2022
Hi Debbie, Thank you for the positive feedback!
Storage King Cheltenham Management
January 6, 2022
Excellent professional services cannot fault
Source:
Google
Responded on January 19, 2022
Hi Sonte, Thank you for the great review!
Storage King Cheltenham Management
December 9, 2021
Responded on December 17, 2021
Hi Rachel, Thank you!
Storage King Cheltenham Management
December 1, 2021
Responded on December 6, 2021
Dear Betty, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
November 15, 2021
Recommended
I came across Mrs Kelly Robert when she appeared as a guest on a Forex Prodcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her
trading strategy. My heart then told me to invest $3000 with her company as a trial. I was able to withdraw a profit of $32,000 after 7 days. Mrs Kelly Robert make this
possible, do well and reach out to her for a secure investment too.
Email :Kellyrobert11009@gmail.com
WhatsApp + 1 (925) 414‑5596
Source:
Facebook
November 11, 2021
Fantastic. It's modern, clean and tidy; is secure; has great rates; and the team in the office are friendly and helpful. Enjoying the more space at home too.
Source:
Google
Responded on November 16, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Cheltenham Management
June 15, 2021
First visit to secure and pay for storage. Couldn't have been easier. Given a tour to my storage, lifts, exits, trolleys, security etc shown and explained. Erin was an absolute pleasure to deal with: down to earth, explained things simply and clearly. If today was anything to go by, I have no doubt my stay with them will be a hassle free and pleasant one.
Source:
Google
Responded on June 16, 2021
Hello Petra, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
May 10, 2021
Great service. Wish every buisness encounter was so easy, helpful & friendly. Thx Storage King CHELTENHAM.
Source:
Google
Responded on May 11, 2021
Thanks for the great review, Troy. It is a pleasure to be of service.
Storage King Cheltenham Management
April 10, 2021
Good service
Source:
Google
Responded on December 17, 2020
Dear Ruvin, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
March 29, 2021
Responded on March 30, 2021
Hi Adds1959, Thank you!
Storage King Cheltenham Management
November 13, 2020
They have everything you need and are really helpful and friendly. Prices are good too.
Source:
Google
Responded on November 16, 2020
Hello Steven, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
October 27, 2020
Cheltenham Manager Erin and staff were absolutely fantastic and a great help on a very difficult day. Erin went above and beyond with her assistance in dealing with our furniture removalists. Her problem solving relieved us of a huge amount of stress. We highly recommend Storage King Cheltenham, they offer secure and clean storage units with excellent customer service.
Source:
Google
Responded on October 28, 2020
Hello clnptrs, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
August 2, 2020
easy as
Source:
Google
Responded on August 14, 2020
Hi Andrew,
Thank you for the positive feedback!
Storage King Cheltenham Management
June 28, 2020
Nice big storage
Source:
Google
Responded on July 6, 2020
Hello Akash, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Cheltenham Management
May 28, 2020
Responded on May 29, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Cheltenham Management
August 28, 2019
Awaiting a refund of $70 which I have been told has been approved. Now in the 2nd week. How long does it normally take ?
Source:
ReviewPush
Responded on August 28, 2019
Hi John, we will check this with our team for you
Storage King Cheltenham Management
January 18, 2019
Recommended
The staff ( Sarah and Sarsha ) are super friendly and helpful.
Nothings to much trouble they are very accommodating.
The best advantage of this place it has a lift no lugging equipment up and down stairs as we would have had to do at other storage premises, because they didn't have ground level available.
Before choosing Storage King l looked at many other sites in the area.
And of course their pricing was more competitive.
Source:
Facebook
Responded on January 18, 2019
Hi Lee, thank you for your kind words and the recommendation. Regards
Storage King Cheltenham Management
