What customers say about us
- 36 Reviews
Most Recent Reviews
- 36 Reviews
October 15, 2023
Fiona on the front desk was great.
Very clear and thorough instructions.
The site is very well laid out and clean too.
Source:
Google
Responded on October 16, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Cheltenham Management
September 18, 2023
Responded on September 18, 2023
Hi Myron, Thank you!
Storage King Cheltenham Management
September 13, 2023
Convenient, staff professionalism
Source:
Google
Responded on September 14, 2023
Thanks for the great review, Anslam. It is a pleasure to be of service.
Storage King Cheltenham Management
July 19, 2023
They organised everything quickly, remotely and professionally. A+
Source:
Google
Responded on July 20, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Cheltenham Management
July 6, 2023
I have been dealing with Matt Bladen, the manager at Storage King in Cheltenham and it has been an excellent experience. From the first day I phoned to get a quote, to Matt showing me 3 different storage options; being so polite, helpful and very informative. For a process which I might have thought difficult, it was very easy. Thanks Matt, really appreciate your help and guidance.
Source:
Google
Responded on July 6, 2023
Hello Suzy, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
May 26, 2023
A poorly maintained facility which has been broken into TWICE in the past eleven months - first time my unit was broken into. The unit alarms, if they were operational, on the first break-in were ignored.
They have had the cheek to raise my storage fees by 33.3% over two years - no reason other than pure greed.
Barrier was broken for months and has only just been fixed and a section of blue security fencing removed last June/July without being replaced by even any temporary fencing.
Source:
Google
Responded on May 30, 2023
Thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.
Storage King Cheltenham Management
May 9, 2023
Matt's great but I've just been robbed. The place isn't secure.
Source:
Google
Responded on May 17, 2023
Hi Cathy, please accept our sincerest apologies for the experience you had. Your feedback is important and we will have our Customer Service team look into this immediately.
Storage King Cheltenham Management
April 21, 2023
After looking for storage for my kids bicycles I happened to stumble onto Matthew, he was willing to do a deal for a one year commitment where the other storage companies weren't interested. He also followed up regularly while I was looking, great job Matthew
Source:
Google
Responded on April 25, 2023
Hello Harry, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
March 26, 2023
Responded on March 28, 2023
Hi Vishesh, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Your feedback will help us do better next time.
Storage King Cheltenham Management
March 3, 2023
Matt and the team were fantastic! Highly recommend
Source:
Google
Responded on March 6, 2023
Hi Matthew, Thank you for the great review!
Storage King Cheltenham Management
February 21, 2023
Thank you to Storage King the ease of using the service was fantastic the staff have been very helpful and great to deal with.
Source:
Google
Responded on February 21, 2023
Hello Barbara, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
February 5, 2023
Amazing customer service!! Matt is exemplary. During the stressful time of moving he made storage simple and straightforward. He could not have been easier to deal with and did all the thinking for me. He deserves far more than a 5 star rating. He helped us find the perfect size storage for us. The facility has everything you need it’s clean, safe and secure. Thanks Matt for all your help ☺️
Source:
Google
Responded on February 6, 2023
Hello Siobhan, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
October 5, 2022
Well managed and maintained storage facility. Excellent access and clean purpose built storage. Best we have experienced.
Source:
Google
Responded on October 9, 2022
Hello Brad, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
August 29, 2022
Staff are very helpful and friendly.
Source:
Google
Responded on August 29, 2022
Dear Dianne, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
August 16, 2022
Responded on August 16, 2022
Hi Mickie, Thank you!
Storage King Cheltenham Management
July 24, 2022
Service is great. Staff are so friendly and efficient. Can confidently recommend.them.
Source:
Google
Responded on July 25, 2022
Dear Peter, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
April 10, 2022
Fiona took care of everything at a challenging time for me and went out of her way to be kind and I’m extremely grateful. I highly recommend this storage facility it’s immaculate with easy access.
Source:
Google
Responded on May 30, 2022
Hi Kristy, Thank you for the positive feedback!
Storage King Cheltenham Management
March 27, 2022
Responded on April 8, 2022
Dear Robyn, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
March 25, 2022
Very clean storage site and the staff a very helpful.
Source:
Google
Responded on April 8, 2022
Hi Jim, Thank you for the positive feedback!
Storage King Cheltenham Management
March 15, 2022
Responded on March 16, 2022
Hi Simone, Thank you!
Storage King Cheltenham Management
February 27, 2022
Extremely friendly and helpful staff.
Source:
Google
Responded on March 15, 2022
Thanks for the great review, DarthCavalier. It is a pleasure to be of service.
Storage King Cheltenham Management
January 14, 2022
Erin and Fiona’s service is flawless .
There professionalism in handling my clients and their storage needs is a service my business could not run without . Ina high paced Styling industry , to know there is one less thing l need to worry about is priceless.
If you are looking for any storage needs l wouldn’t go anywhere else
You girls are amazing thank you
Source:
Google
Responded on January 19, 2022
Hi Debbie, Thank you for the positive feedback!
Storage King Cheltenham Management
January 6, 2022
Excellent professional services cannot fault
Source:
Google
Responded on January 19, 2022
Hi Sonte, Thank you for the great review!
Storage King Cheltenham Management
December 9, 2021
Responded on December 17, 2021
Hi Rachel, Thank you!
Storage King Cheltenham Management
December 1, 2021
Responded on December 6, 2021
Dear Betty, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
November 11, 2021
Fantastic. It's modern, clean and tidy; is secure; has great rates; and the team in the office are friendly and helpful. Enjoying the more space at home too.
Source:
Google
Responded on November 16, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Cheltenham Management
June 15, 2021
First visit to secure and pay for storage. Couldn't have been easier. Given a tour to my storage, lifts, exits, trolleys, security etc shown and explained. Erin was an absolute pleasure to deal with: down to earth, explained things simply and clearly. If today was anything to go by, I have no doubt my stay with them will be a hassle free and pleasant one.
Source:
Google
Responded on June 16, 2021
Hello Petra, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Cheltenham Management
May 10, 2021
Great service. Wish every buisness encounter was so easy, helpful & friendly. Thx Storage King CHELTENHAM.
Source:
Google
Responded on May 11, 2021
Thanks for the great review, Troy. It is a pleasure to be of service.
Storage King Cheltenham Management
April 10, 2021
Good service
Source:
Google
Responded on December 17, 2020
Dear Ruvin, We really appreciate you taking the time to share your rating with us.
Storage King Cheltenham Management
March 29, 2021
Responded on March 30, 2021
Hi Adds1959, Thank you!
Storage King Cheltenham Management
