November 28, 2025
Kati
The process of organising storage was very easy, but more importantly, the two staff members I dealt with, Fiona and Joe, were so incredibly lovely. They were very friendly, professional, informative and I left with a smile on my face. These staff members should be highly commended :)
Source: Trustpilot
November 14, 2025
Victoria
Sal is amazing she keeps the place clean, neat and tidy - loved the orchids and the coffee machine. Everyone who works there is friendly, very knowledgeable and patient. Highly recommend this facility.
Source: Trustpilot
September 24, 2025
Katrina
Great help for getting booked in and set up. Thank you Fiona
Source: Trustpilot
September 12, 2025
Sherri
Joe at Storage King Cheltenham is an absolute angel 😇 He went beyond providing storage solutions and identified and offered support services that Storage King could help me with in a time of transition. His manager, Fiona, backed his recommendations and immediately actioned them. All in all an amazing experience with the Storage King Cheltenham team. Thank you so much
Source: Trustpilot
September 12, 2025
SY
Joe at Storage King Cheltenham is an absolute angel 😇 He went beyond providing storage solutions and identified and offered support services that Storage King could help me with in a time of transition. His manager, Fiona, backed his recommendations and immediately actioned them. All in all an amazing experience with the Storage King Cheltenham team. Thank you so much!
Source: Google
September 4, 2025
Roland ad
Terrific and efficient process and facilities
Source: Trustpilot
July 20, 2025
Christopher
Customer Service was helpful and good to deal with
Source: Trustpilot
July 7, 2025
customer
Easy to deal with. Friendly staff.
Source: Trustpilot
July 4, 2025
Marc Sinclair
Having recently being faced with the task to relocate our father into aged care, we had the daunting task to decide what to do with his possessions. After visiting several companies, we settled on Storage King in Cheltenham. The customer service was absolutely amazing. Throughout our interaction with the staff, Joe is the one person who stood out the most. All our queries were answered in detail and professionally. This is what true customer service excellence, service delivery and customer experience which every service oriented business thrives to be. Many thanks.
Source: Google
June 30, 2025
Jennifer Ishmakovich
I am using storage king for the second time because the facility is excellent and accessible, the staff have a high standard of customer care, great sense of humour etc.
Source: Google
June 29, 2025
Julie Ashcroft
Super service and wonderful staff! What an amazing experience with Storage King Cheltenham. A huge shout out to Sal in particular, going above and beyond to assist from our initial inquiry to the move in. What a wonderful lady! Very understanding and treated us with such kindness. Storage King most certainly put a "smile on my dial" with their commitment to customer service. Highly recommend!
Source: Google
June 9, 2025
Sheryn
Very informative. Fiona explained everything in the greatest detail. Extremely straightforward process. Very streamlined. Fabulous facility with everything you need easily accessible. Very impressed with the entire operation!
Source: Trustpilot
June 1, 2025
Valerie White
Easy ,quick rental process.
Friendly staff to assist at the unit .
Great location and everything at hand to make moving items into storage seamless.
Source: Trustpilot
May 6, 2025
Liz Brown
Friendly and helpful staff, who assisted with smooth set up for my unit.
Source: Trustpilot
May 5, 2025
Chris Ludekens
Needed to move fast, and the team at SK Cheltenham, showed me through and helped me to find something suitable.
The use of the van was a bonus.
Source: Trustpilot
March 31, 2025
Lucy Anna
Fiona at Storage King Cheltenham was so helpful, and put my mind at ease making the moving process run so much smoother for me. Thank you!
Source: Google
March 9, 2025
Laura Tucker
Joe helped my partner and I organise some storage for when we move back into my parent’s house (cheers, cost of living crisis). Joe was extremely knowledgeable, attentive and energetic. He had every answer we needed and I will trust him with my storage needs forever. A short list of other things I’d trust Joe with:
1. Recommending a TV show
2. Resolving the climate crisis
3. Saving my cat from a house fire
4. Being the human representative for earth if we ever meet aliens
5. Literally anything else
Please give Joe a raise as soon as possible, because he is absolutely killing it for Storage King. At the end of the day, maybe Joe WAS the Storage King all along.
Source: Google
March 8, 2025
Lilly Munro
We walked in to buy some boxes and met beautiful Sal, who made us coffee, looked after my son as if he was her own grandchild and was the most helpful friendly customer service representive and beautiful lady. She made our day! Everyone come to storage king Cheltenham!
Source: Google
March 7, 2025
Miriam
Every staff member I have engaged with has been very helpful and follow through with every request. Very rare these days!
Source: Trustpilot
February 24, 2025
David
Fiona at Cheltenham was courteous, efficient and communicated well.
Plus good sense of humour.
Source: Trustpilot
February 20, 2025
Bianca Hawkins
I’ve used this Storage facility for work for the last three or four years. It is always spotless, easy to park and access, and I’ve always had excellent customer service from all staff. Love the text message when a delivery for my cage has arrived. Being in medical devices, often these deliveries are needed for a surgery that day or the next so this little extra service really helps me to save and manage time.
Particular shout out to Fiona who assisted with a super easy parcel delivery for me as an extra service they also offer. Was seamless. 👍👌
Source: Google
February 12, 2025
Greg
nd a pleasure to deal with!
Source: Trustpilot
January 13, 2025
Nigel
easy access, great staff, clean facility
Source: Trustpilot
December 31, 2024
Mark
Very professional especially Fiona
Source: Trustpilot
December 19, 2024
Mark Sawicki
Very professional and Fiona was very helpful
Source: Google
November 6, 2024
John
Friendly, efficient service from everyone we’ve dealt with.
Source: Trustpilot
October 17, 2024
Carole
Fiona was an amazing help through what was a logistical challenge
Source: Trustpilot
October 8, 2024
Kayla Marshall
Went in to grab some moving boxes and the man who helped me (unfortunately I didn’t grab his name) was fantastic! Helped me get exactly what I needed and helped me load up my car. Amazing customer service
Source: Google
August 6, 2024
Kerry
Clean place, friendly and helpful staff.
Source: Trustpilot
July 14, 2024
Carolyn
The staff were helpful such as Joe and did what they can to make the experience good. The facility was clean, easy to access and well looked after.
Source: Trustpilot
May 28, 2024
FrancoG
Awesome instructions, friendly staff and thorough
Source: Google
May 21, 2024
Edward Trinh
Chris was very very helpful! Sorted out a storage solution for me asap, couldn’t be happier with his service
Source: Google
May 6, 2024
Martin
Great storage facility, It's modern, clean and secure and has great rates. The team in the office are friendly and very informative, would definitely recommend…10/10
Source: Trustpilot
February 1, 2024
Iqbal Halim
Fiona and her team were super helpful in helping us select a space, and made the process seamless. They were hands on and gave us a personalised tour, gave practical advice on storage and packing materials, and were very courteous. The store also has a wide range of products for your packing needs at very reasonable prices. A one-stop shop for packing and storage.
Source: Trustpilot
January 29, 2024
Michael
Friendly helpful service with a smile
Great convenient storage with easy access
Good value overall
Source: Trustpilot
January 18, 2024
Peter
The staff, especially Fiona, were helpful and personable. The storage venue is clean and well organised.
Source: Trustpilot
January 9, 2024
Anthony
easy to work with and very helpful.
Source: Trustpilot
January 5, 2024
Phillip
Excellent customer service, great location
Source: Trustpilot
January 4, 2024
Greg Mullins
Fiona,Michelle and the boys have offered excellent service
Source: Trustpilot
December 18, 2023
Greg Mullins
Fiona has provided excellent service and Michelle is just super as well.
Source: Google
