What customers say about us
- 54 Reviews
Most Recent Reviews
- 54 Reviews
May 19, 2022
We stored our furniture in Storage King Cleveland for 7 months total. When the removalists collected our furniture they notified us of the worst mould issue they had ever seen. This led to many items and furniture having to be taken to the tip.
Unfortunately we did not take out insurance due to the high cost of it, and understand that the period of storage was a wet season. However, when we spoke to the manager on the facility they said that there was no moisture leaks in their units, and they would not help us because we did not have insurance. She was very abrupt in her dealing of the situation also.
I would highly recommend that people who use Storage King Cleveland take out insurance as you may need it.
Source:
Google
April 11, 2022
Lovely young lady at reception when we arrived to sign the contract last Saturday.
She was very clear with information and advice on what products to buy.
Clean and tidy site. Great security. Bonus trailer hire.
Thank you.
Source:
Google
April 7, 2022
Responded on April 8, 2022
Dear Rory, We really appreciate you taking the time to share your rating with us.
Storage King Cleveland Management
February 12, 2022
Responded on February 21, 2022
Dear Gez, We really appreciate you taking the time to share your rating with us.
Storage King Cleveland Management
January 24, 2022
The staff are very helpful and nothing was any trouble to them. They even rang to help me try to find packers and movers.
Source:
Google
Responded on January 24, 2022
Hi Murray, Thank you for the great review!
Storage King Cleveland Management
November 27, 2021
Responded on December 6, 2021
Dear Sarah, We really appreciate you taking the time to share your rating with us.
Storage King Cleveland Management
October 20, 2021
Responded on October 21, 2021
Hi Ian, Thank you!
Storage King Cleveland Management
September 29, 2021
Excelente access, in and out. The staff is lovely and friendly, everything is super clean. Worth the money, also access to a free trailer to move your stuff. 100% recommended.
Source:
Google
Responded on September 30, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Cleveland Management
September 20, 2021
Looking for any storage space to hire for the next couple of months as I am in transition to move, walked in and asked if there was any? ' "No haven't got anything ", was the reply in a brupt and why are u bothering me manner. Did not inquire if I needed packing material etc which I did , so I abruptly walked out and purchased goods at Office Works. Thanks for nothing...
Source:
Google
June 28, 2021
Storage King Cleveland donated $200 worth of merchandise to assist the two elderly gentleman that lost their houses in a fire 16 June 2021. Great team and support the local community.
Source:
Google
Responded on June 30, 2021
Thanks for the great review, Ben. It is a pleasure to be of service.
Storage King Cleveland Management
May 27, 2021
Wonderful service, very friendly and helpful.
Source:
Google
Responded on May 26, 2021
Hi Laine, Thank you!
Storage King Cleveland Management
April 14, 2021
Absolutely fantastic people would highly recommend Cleveland Storage King...
Source:
Google
Responded on April 16, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Cleveland Management
February 28, 2021
Responded on March 2, 2021
Dear Lexip, We really appreciate you taking the time to share your rating with us.
Storage King Cleveland Management
February 14, 2021
Responded on February 15, 2021
Hi Joanne, Thank you!
Storage King Cleveland Management
January 11, 2021
Polite, helpful, well priced units.
Source:
Google
Responded on January 12, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Cleveland Management
November 23, 2020
Responded on November 25, 2020
Hi Andrew, Thank you!
Storage King Cleveland Management
November 23, 2020
Responded on November 25, 2020
Hi Andrew, Thank you!
Storage King Cleveland Management
October 6, 2020
Very helpful and very friendly. free trailer hire.
Source:
Google
Responded on October 7, 2020
Thanks for the great review, Broochaholic. It was a pleasure serving you as a customer.
Storage King Cleveland Management
October 6, 2020
Very helpful and very friendly. free trailer hire.
Source:
Google
Responded on October 7, 2020
Thanks for the great review, Broochaholic. It was a pleasure serving you as a customer.
Storage King Cleveland Management
October 5, 2020
I have found Storage King at Cleveland to be extremely professional. Sandi was such a wonderful help during a very stressful time, I would highly recommend using them. I have used their facilities in the past and each time they have been great to deal with. Their customer service is exceptional.
Source:
Google
Responded on October 7, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Cleveland Management
October 5, 2020
I have found Storage King at Cleveland to be extremely professional. Sandi was such a wonderful help during a very stressful time, I would highly recommend using them. I have used their facilities in the past and each time they have been great to deal with. Their customer service is exceptional.
Source:
Google
Responded on October 7, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Cleveland Management
September 29, 2020
Excellent facilities, clean & secure. Very friendly and accommodating staff. Highly recommended.
Source:
Google
Responded on October 1, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Cleveland Management
September 29, 2020
Excellent facilities, clean & secure. Very friendly and accommodating staff. Highly recommended.
Source:
Google
Responded on October 1, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Cleveland Management
September 10, 2020
Received excellent service from Storage King Cleveland, Nikki and Sandy are extremely knowledgeable and super friendly, Not only did they recommend the right size units for my needs, they helped me with all the boxes and packing materials i needed for my move, and on top of that recommended me a great local removal company.
100% Recommend!
Source:
Google
Responded on September 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Cleveland Management
September 10, 2020
Received excellent service from Storage King Cleveland, Nikki and Sandy are extremely knowledgeable and super friendly, Not only did they recommend the right size units for my needs, they helped me with all the boxes and packing materials i needed for my move, and on top of that recommended me a great local removal company.
100% Recommend!
Source:
Google
Responded on September 14, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Cleveland Management
July 6, 2020
We were told by someone in head office unaware of Storage King Cleveland’s new hours that they were still open on Sunday until 1. We arrived around 12 and head office called your receptionist Sandy to ask where she was.
Sandy went out of her way, to come into work at 1:30pm on her day off to get our paperwork signed for us so we could move our stuff into our new storage locker, and upgraded us to a bigger one. She did all of this with a smile on her face, and apologised to us when the mistake wasn’t even a fault of her own. She truely went above and beyond to make sure everything went smoothly for us, and we are so grateful for her doing so. Would recommend this service to anyone
Source:
ReviewPush
Responded on July 8, 2020
Thanks for the great review, Jess. It was a pleasure serving you as a customer.
Storage King Cleveland Management
June 24, 2020
Responded on June 25, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Cleveland Management
June 24, 2020
Responded on June 25, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Cleveland Management
June 22, 2020
I have been a customer at the Cleveland facility for several years, the staff are super friendly and cater to my business needs with a smile and an attitude of no effort at all. I would recommend storage here for the best service and value for money out there.
Source:
ReviewPush
Responded on June 24, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Cleveland Management
June 4, 2020
Friendly staff. Good size storage locker fit more in than I thought due to the height of the lockers
Source:
Google
Responded on June 10, 2020
Hello susan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Cleveland Management
June 4, 2020
Friendly staff. Good size storage locker fit more in than I thought due to the height of the lockers
Source:
Google
Responded on June 10, 2020
Hello susan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Cleveland Management
May 27, 2020
From the second I walked in I was welcomed to the business and greeted by Sandy, she was absolutely amazing, I thought I needed a half a garage and Sandy saved me money by getting me into a smaller and better size unit.
Sandy’s service was A Class and will recommend then to everyone just on Sandy’s Customer service alone!
Thanks Sandy!! You made my afternoon
Source:
Google
Responded on May 29, 2020
Thanks for the great review, Mitch. It was a pleasure serving you as a customer.
Storage King Cleveland Management
May 27, 2020
From the second I walked in I was welcomed to the business and greeted by Sandy, she was absolutely amazing, I thought I needed a half a garage and Sandy saved me money by getting me into a smaller and better size unit.
Sandy’s service was A Class and will recommend then to everyone just on Sandy’s Customer service alone!
Thanks Sandy!! You made my afternoon
Source:
Google
Responded on May 29, 2020
Thanks for the great review, Mitch. It was a pleasure serving you as a customer.
Storage King Cleveland Management
March 10, 2020
Good price and very secure
Source:
Google
Responded on March 13, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this review about our store.
Storage King Cleveland Management
January 22, 2020
If you're looking at this review then you may be in need of storage. I can tell you from my first hand experience that you simply cant go past choosing Storage King at Cleveland! The staff members, Sandy & Nicki are simply awesome and a genuine pleasure to deal with!
They're professional, courteous, knowledgeable and both Sandy & Nicki went out of their way to ensure I was more than happy with the product, the service and the price!
Nothing was ever an issue for these for guys and I highly recommend giving the ladies at Storage King Cleveland a call, just like I did!
Source:
Google
Responded on January 23, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Cleveland Management
January 8, 2020
This is one of the worst companies I've dealt with. One of the women that works there should not be dealing with the public at all. She is rude and abrupt on the phone and in person.
Source:
Google
Responded on January 14, 2020
Peter, we're sorry that we missed the mark with your experience. We will have our customer service team look into this immediately.
Storage King Cleveland Management
November 20, 2017
Very lovely people and service with a smile I would recommend them to anyone looking for storage �
Source:
Facebook
November 16, 2017
Recommended
Storage King Cleveland staff members are friendly and helpful.I'm using them for the second time at present and will use them again too in the future.
Source:
Facebook
November 7, 2017
Would never use this business again. Spent >$200 with them on various packing supplies and when I wanted to return unused items that were not required they refused blaming the computer system.
Source:
Google
May 8, 2017
Recently took up a long term storage here. The manager was great , had several recommendations for hire of transport and removal companies. Price was significantly better than several other local storage companies
Source:
Google
October 30, 2016
My gear is safe and secure. Tidy facility, friendly staff and reasonable price. Easy access with goods lift and trolleys provided.
Source:
Google
July 21, 2016
Great Service, they even had a trailer to help move our furniture into the unit.
Always happy to help with any queries
Source:
Google
April 3, 2016
Recommended
thankyou for your kind donation of packing boxes for our freight consignment for the TC Winston appeal for Fiji......it is very much appreciated and your support is gratefully acknowledged.
Source:
Facebook
February 28, 2016
Great service, friendly staff, excellent deals and great price! I moved interstate and the staff at Cleveland storage king were happy to answer all my questions and made the transition super easy! I knew my belongings were in safe hands with the staff at Cleveland. I would definitely use them again for my storage needs!
Source:
Facebook
December 28, 2015
Fantastic storage units at a great price! Easily accessible and friendly staff! :)
Source:
Google
