What customers say about us
- 25 Reviews
Most Recent Reviews
- 25 Reviews
July 6, 2020
We were told by someone in head office unaware of Storage King Cleveland’s new hours that they were still open on Sunday until 1. We arrived around 12 and head office called your receptionist Sandy to ask where she was.
Sandy went out of her way, to come into work at 1:30pm on her day off to get our paperwork signed for us so we could move our stuff into our new storage locker, and upgraded us to a bigger one. She did all of this with a smile on her face, and apologised to us when the mistake wasn’t even a fault of her own. She truely went above and beyond to make sure everything went smoothly for us, and we are so grateful for her doing so. Would recommend this service to anyone
Source:
ReviewPush
Responded on July 8, 2020
Thanks for the great review, Jess. It was a pleasure serving you as a customer.
Storage King Cleveland Management
June 24, 2020
Responded on June 25, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Cleveland Management
June 22, 2020
I have been a customer at the Cleveland facility for several years, the staff are super friendly and cater to my business needs with a smile and an attitude of no effort at all. I would recommend storage here for the best service and value for money out there.
Source:
ReviewPush
Responded on June 24, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Cleveland Management
June 4, 2020
Friendly staff. Good size storage locker fit more in than I thought due to the height of the lockers
Source:
Google
Responded on June 10, 2020
Hello susan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Cleveland Management
May 27, 2020
From the second I walked in I was welcomed to the business and greeted by Sandy, she was absolutely amazing, I thought I needed a half a garage and Sandy saved me money by getting me into a smaller and better size unit.
Sandy’s service was A Class and will recommend then to everyone just on Sandy’s Customer service alone!
Thanks Sandy!! You made my afternoon
Source:
Google
Responded on May 29, 2020
Thanks for the great review, Mitch. It was a pleasure serving you as a customer.
Storage King Cleveland Management
March 10, 2020
Good price and very secure
Source:
Google
Responded on March 13, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this review about our store.
Storage King Cleveland Management
January 22, 2020
If you're looking at this review then you may be in need of storage. I can tell you from my first hand experience that you simply cant go past choosing Storage King at Cleveland! The staff members, Sandy & Nicki are simply awesome and a genuine pleasure to deal with!
They're professional, courteous, knowledgeable and both Sandy & Nicki went out of their way to ensure I was more than happy with the product, the service and the price!
Nothing was ever an issue for these for guys and I highly recommend giving the ladies at Storage King Cleveland a call, just like I did!
Source:
Google
Responded on January 23, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Cleveland Management
January 8, 2020
This is one of the worst companies I've dealt with. One of the women that works there should not be dealing with the public at all. She is rude and abrupt on the phone and in person.
Source:
Google
Responded on January 14, 2020
Peter, we're sorry that we missed the mark with your experience. We will have our customer service team look into this immediately.
Storage King Cleveland Management
November 10, 2018
How come my dates adress is this place. Does she live here? Is she tell lie?
Source:
Google
August 10, 2018
Recommended
Amazing experience! Very friendly and helpful service from Paul. Very clean sheds and easy to use and access.
Source:
Facebook
August 3, 2018
Great service here for sure! Clean tidy storage units, easy to come and go if adding or removing items. Definitely use again!
Source:
Facebook
Responded on August 3, 2018
Hi Meryn, thank you the kind words and your review. Regards
Storage King Cleveland Management
November 20, 2017
Very lovely people and service with a smile I would recommend them to anyone looking for storage �
Source:
Facebook
Responded on November 21, 2017
Hi Mark, thanks for the kind words and your review. Regards
Storage King Cleveland Management
November 16, 2017
Recommended
Storage King Cleveland staff members are friendly and helpful.I'm using them for the second time at present and will use them again too in the future.
Source:
Facebook
Responded on November 16, 2017
Hi Tasha, thanks for the kind words and the review. Regards
Storage King Cleveland Management
November 7, 2017
Would never use this business again. Spent >$200 with them on various packing supplies and when I wanted to return unused items that were not required they refused blaming the computer system.
Source:
Google
May 8, 2017
Recently took up a long term storage here. The manager was great , had several recommendations for hire of transport and removal companies. Price was significantly better than several other local storage companies
Source:
Google
October 30, 2016
My gear is safe and secure. Tidy facility, friendly staff and reasonable price. Easy access with goods lift and trolleys provided.
Source:
Google
July 21, 2016
Great Service, they even had a trailer to help move our furniture into the unit.
Always happy to help with any queries
Source:
Google
December 28, 2015
Fantastic storage units at a great price! Easily accessible and friendly staff! :)
Source:
Google
December 7, 2015
Friendly helpful staff made this a very easy process. Great facilities with easy access. Spaces are well ventilated and easy to get around.
Source:
Google
October 27, 2015
Great people who went above and beyond to be helpful. Thanks so much.
Source:
Google
October 3, 2015
My experience with Storage King has been satisfying from the get-go. They are straight up about their pricing - compare that with some of the other businesses which hide behind annoying online Quote Request forms.
Access is easy, and the storage space itself is well lit and ventilated. They're happy for you to put free-standing shelving (eg: hammer-lock style) in your room, which is a great way to really cram stuff in there efficiently!
Source:
Google
January 28, 2014
Great team, very helpful and quick with responding.
Only downside of this facility is the lack of notification to customers regarding shared driveways, Saturdays can be a nightmare as people will regularly take too larger truck up and block up for hours - have been stuck there on more than one occasion waiting for up to an hour to get out. Also the auto lights are very slow to respond despite jumping up and down like a circus clown...no doubt provides for entertainment on the security cam!
Source:
Google