What customers say about us
- 32 Reviews
Most Recent Reviews
- 32 Reviews
May 10, 2021
Everyone I dealt with at storage king Dandenong was exceptional!
From the person that took a booking over the phone to the staff on -site, they treated me with a very high level of customer service that I rarely see or receive much of these days.
There prices were great but even if they were more expensive than competitors I’d come back purely for the service and respect they have for their customers.
Graeme the manager in particular made them a pleasure to deal with.
Thankyou
Source:
Google
Responded on May 10, 2021
Hello Tim, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Dandenong South Management
May 6, 2021
Responded on May 10, 2021
Hi Mark, Thank you!
Storage King Dandenong South Management
March 18, 2021
What a plesant change it was to walk into a business, be greeted with a genuine smile and an egerness to help. Grameme was more than helpfull, he was knowlegeable and precise. I would higly recommend this business.
Jim Byrne
Jim Byrne Real Estate
Source:
Google
Responded on March 22, 2021
Hello Mr, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Dandenong South Management
January 18, 2021
Very friendly and helpful staff. The storage unit we had was in excellent condition, and was clean and tidy with easy access for loading/unloading.
Source:
Google
Responded on January 19, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Dandenong South Management
October 18, 2020
Absolutely appalling.... went with my mother in law only to find they have renovated and cut her lock off, moved all her belongings out of the unit and been thrown back in damaging many items!
They didn't even put a replacement lock on...
Beyond a joke, expect legal action to be taken!
Avoid at all costs
Source:
Google
October 18, 2020
Absolutely appalling.... went with my mother in law only to find they have renovated and cut her lock off, moved all her belongings out of the unit and been thrown back in damaging many items!
They didn't even put a replacement lock on...
Beyond a joke, expect legal action to be taken!
Avoid at all costs
Source:
Google
May 24, 2020
I have dealt with both Maria and Raj and they are awesome.
Source:
Google
Responded on May 25, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Dandenong South Management
May 24, 2020
I have dealt with both Maria and Raj and they are awesome.
Source:
Google
Responded on May 25, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Dandenong South Management
May 19, 2020
Recommended
What were some of the highlights at Storage King Australia?
The MAJOR highlight at their Dandenong facility is the existence of that bloke Mr Raj Singh from Fiji who not just takes his role in customer service really seriously (that means apart from PATIENTLY carrying us through all the technical procedures associated with the business) but ultimately making the customer feel like you knew him for AGES due to his NATURAL friendliness
Source:
Facebook
Responded on May 20, 2020
Thanks for the great review, Melbourne. It was a pleasure serving you as a customer.
Storage King Dandenong South Management
December 4, 2019
Responded on December 5, 2019
Hi Jade
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Dandenong South Management
December 4, 2019
Responded on December 5, 2019
Hi Jade
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Dandenong South Management
November 16, 2019
UPDATE: 16/11/2019
Nearly six months into our rental, we were advised by Raj via email that the fees were increasing by 10%. When I queried this, I didn't hear anything for more than a week. When I finally did get a response, it was from someone else -- Raj never responded to my query. The only thing I've heard from Raj since is a reminder to pay the invoice.
It's a pretty disappointing outcome from what was otherwise a fairly positive transaction to begin with. It felt like they were being opportunistic with the price increase as we already have our items in storage and can't really move without incurring more effort and expense. They then chose to ignore my query until I followed up and only gave a half-effort response. Pretty poor customer experience.
With the price increase, Storage King is pretty much on par with the competitors that I compared with initially for the unit size I was after. I would recommend people shop elsewhere.
_____
ORIGINAL REVIEW (5 stars):
Very happy with the rates and service at Storage King Dandenong. We originally chose a unit that was too small on reflection and Raj (Store Manager) was extremely accommodating in finding us alternative solutions. Based on his recommendations, we ended up going with two separate units rather than one larger one as it was more cost effective and we were not looking to access the storage units for 9+ months.
Source:
Google
Responded on June 3, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Dandenong South Management
November 16, 2019
UPDATE: 16/11/2019
Nearly six months into our rental, we were advised by Raj via email that the fees were increasing by 10%. When I queried this, I didn't hear anything for more than a week. When I finally did get a response, it was from someone else -- Raj never responded to my query. The only thing I've heard from Raj since is a reminder to pay the invoice.
It's a pretty disappointing outcome from what was otherwise a fairly positive transaction to begin with. It felt like they were being opportunistic with the price increase as we already have our items in storage and can't really move without incurring more effort and expense. They then chose to ignore my query until I followed up and only gave a half-effort response. Pretty poor customer experience.
With the price increase, Storage King is pretty much on par with the competitors that I compared with initially for the unit size I was after. I would recommend people shop elsewhere.
_____
ORIGINAL REVIEW (5 stars):
Very happy with the rates and service at Storage King Dandenong. We originally chose a unit that was too small on reflection and Raj (Store Manager) was extremely accommodating in finding us alternative solutions. Based on his recommendations, we ended up going with two separate units rather than one larger one as it was more cost effective and we were not looking to access the storage units for 9+ months.
Source:
Google
Responded on June 3, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Dandenong South Management
September 27, 2019
I was there looking for a storage option. The manager and staff was helpful.
Source:
Google
Responded on September 30, 2019
Thanks for the great review, Hardik. It was a pleasure serving you as a customer.
Storage King Dandenong South Management
September 27, 2019
I was there looking for a storage option. The manager and staff was helpful.
Source:
Google
Responded on September 30, 2019
Thanks for the great review, Hardik. It was a pleasure serving you as a customer.
Storage King Dandenong South Management
September 27, 2019
Raj was amazing, have me a great deal. Pity it was such a windy day.
Source:
Google
Responded on September 30, 2019
Thanks for the great review, Cecilia. It was a pleasure serving you as a customer.
Storage King Dandenong South Management
September 27, 2019
Raj was amazing, have me a great deal. Pity it was such a windy day.
Source:
Google
Responded on September 30, 2019
Thanks for the great review, Cecilia. It was a pleasure serving you as a customer.
Storage King Dandenong South Management
February 17, 2019
Good service, cheap rates for self storage
Source:
Google
Responded on February 18, 2019
Hello Srinivasan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Dandenong South Management
February 17, 2019
Good service, cheap rates for self storage
Source:
Google
Responded on February 18, 2019
Hello Srinivasan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Dandenong South Management
January 16, 2018
Maria made the situation for us as first-time storage buyers smooth and easy! Great service and system. Thank you!
Source:
Google
November 11, 2017
Great customer service. They have large loading bays with easy access to all storage units which are really clean.
Source:
Google
November 11, 2017
Storage King Dandenong South is the best storage facility I've used. The facility is imaculent and their trolleys are huge and glide effortlessly.
I found a lady by the name of Maria to be very helpful, she made the truck rental process a breeze. I highly recommend Storage King Dandenong South.
Source:
Google
July 5, 2017
I have just recently stored my furniture at Storage King Dandenong South. The place is great! So clean, so light. Easy access and very secure. The staff are lovely and very helpful. Thanks!
Source:
Google
June 18, 2017
The staff are, fantastic and always ready to help. I have 2 trailers stored there and it gives piece of mind having them secure. Simon - Jim's Mowing
Source:
Google
June 12, 2017
Maria from Storage King Dandenong was a true delight. She took Time out of her day on a public holiday to help me out when I was in a bad situation. I highly recommend storage king Dandenong. The facility is brand new, the storage lockers are well kept and are incredibly clean. Everything was explained to me in a professional and efficient manner. The whole process only took 20 minutes. Great affordable prices as well. I cannot recommend this place enough.
Source:
Google