What customers say about us
- 71 Reviews
Most Recent Reviews
- 71 Reviews
March 20, 2022
So, it's been a year since renting with these guys in Ellenbrook and I cannot speak highly enough of Ian and his team
Moving houses is so stressful, but Ian and his team made it stress-free!!
From the start, Ian made it a smooth process. Gave me a detailed quote, tour of the facility and where my storage room would be etc.
On the day of moving in, I miscalculated the items for storage and ended up needing another unit. Luckily and thankfully, Ian came to the rescue and managed to secure me another unit for my items. Since then, I've been in 5x to check in on my goods over the year (I know), and all 5x they've been in perfect condition, no mould, no residue, no dust or dirt at all in the rooms!! Such a relief!
Had all my payments direct debited, and even when I had issues with payments (thanks to work), Ian was understanding and easy to communicate with.
All invoices are emailed so you have a copy straight away with the next payment date as well.
No hidden secrets, all price increases are sent out with 4-6weeks notice so you're aware.
I vacated one of the rooms this weekend utilising their onsite trolleys available, again very handy, and even on the weekend when Ian's not working he still replied to my email! That's what you call customer service!
I'm still happily renting a unit of Storage King Ellenbrook and im so glad Ian and his team are great and easy to deal with!!
If in doubt, give Ian and the team and call!!
So glad I did
Source:
Google
Responded on April 8, 2022
Hello queen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
January 30, 2022
Very good storage options
Price point good
Great staff dealings
Source:
Google
Responded on February 9, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ellenbrook Management
January 28, 2022
Ian and Ann are awesome. So happy and easy to deal with. Nothing is too much bother for them.
Source:
Google
Responded on February 9, 2022
Thanks for the great review, Jo. It is a pleasure to be of service.
Storage King Ellenbrook Management
December 19, 2021
Ian was extremely helpful. The site is very clean and access is easy. Definitely the best self storage site I’ve used.
Source:
Google
December 12, 2021
Responded on December 17, 2021
Hi Grace, Thank you!
Storage King Ellenbrook Management
November 22, 2021
Thank you Ian and Anne for such a professional and friendly service. Such a well run operation, with true old fashioned service that is refreshing to see still exists.
Can’t recommend this business or staff highly enough for storage in Ellenbrook and surrounds.
Thank you!
Source:
Google
Responded on December 6, 2021
Thanks for the great review, Ben. It is a pleasure to be of service.
Storage King Ellenbrook Management
November 11, 2021
Really nice. Clean best staff.
Source:
Google
Responded on November 16, 2021
Hi Express, Thank you for the great review!
Storage King Ellenbrook Management
October 7, 2021
Strongly recommend Storage King , they go above and beyond to assist with all enquiries
Source:
Google
Responded on October 11, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
May 9, 2021
Great experience excellent staff very helpful they have a truck you can utilise very happy
Source:
Google
Responded on May 10, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
March 9, 2021
Ian helped us organise our move from Aveley to Brigadoon.....a lovely, down to earth easy person to deal with. Moving is stressful but he really helped us out.
Will definitely be using Ian's services again, thanks so much , we really appreciate your assistance.
Source:
ReviewPush
Responded on March 14, 2021
Dear Nicola, We really appreciate you taking the time to share your feedback with us.
Storage King Ellenbrook Management
January 9, 2021
With the need of a storage unit required at the 11th hour, Anne and Ian pulled out all the stops. A week later we needed another temporary unit and again, Ian managed to arrange this for us. The units are clean, access is so easy. We were blown away by the service. Thank you. Regards Deborah and Maurice.
Source:
Google
Responded on January 12, 2021
Hello Maurice, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
November 21, 2020
Excellent location, we can access our storage unit at anytime and clean.
Everything explained up front and straightforward from the start.
Source:
Google
Responded on November 22, 2020
Dear Rebecca, We really appreciate you taking the time to share your feedback with us.
Storage King Ellenbrook Management
November 21, 2020
Excellent location, we can access our storage unit at anytime and clean.
Everything explained up front and straightforward from the start.
Source:
Google
Responded on November 22, 2020
Dear Rebecca, We really appreciate you taking the time to share your feedback with us.
Storage King Ellenbrook Management
September 11, 2020
Mikayla is a super lovely girl, great service
Source:
Google
Responded on September 14, 2020
Thanks for the great review, Ieshia. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
September 11, 2020
Mikayla is a super lovely girl, great service
Source:
Google
Responded on September 14, 2020
Thanks for the great review, Ieshia. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
August 26, 2020
Absolutely great customer service. Ian went above and beyond for me.
Can highly recommended.
Thanks Ian..
Source:
Google
Responded on August 27, 2020
Hi Collette, Thank you for the great review!
Storage King Ellenbrook Management
August 26, 2020
Absolutely great customer service. Ian went above and beyond for me.
Can highly recommended.
Thanks Ian..
Source:
Google
Responded on August 27, 2020
Hi Collette, Thank you for the great review!
Storage King Ellenbrook Management
August 10, 2020
Ian and Anne were extremely helpful and most efficient and even arranged removalists to take our stuff to their storage. The storage facilities are first class, clean and secure. Great service all round!
Source:
Google
Responded on August 14, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Ellenbrook Management
August 10, 2020
Ian and Anne were extremely helpful and most efficient and even arranged removalists to take our stuff to their storage. The storage facilities are first class, clean and secure. Great service all round!
Source:
Google
Responded on August 14, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Ellenbrook Management
August 9, 2020
Thank you Ian for setting us up with our storage unit. Ian is extremely professional and his customer service is outstanding. We’re very happy with everything... thank you!
Source:
Google
Responded on August 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
August 9, 2020
Thank you Ian for setting us up with our storage unit. Ian is extremely professional and his customer service is outstanding. We’re very happy with everything... thank you!
Source:
Google
Responded on August 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
July 16, 2020
Always easy access.
Source:
Google
Responded on July 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
July 16, 2020
Always easy access.
Source:
Google
Responded on July 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
July 15, 2020
Storage King Ellenbrook were amazing to deal with super helpful staff they made the whole process easy and I would use their services again in the future. I would highly recommend them to anyone needing storage
Source:
Google
Responded on July 16, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
July 15, 2020
Storage King Ellenbrook were amazing to deal with super helpful staff they made the whole process easy and I would use their services again in the future. I would highly recommend them to anyone needing storage
Source:
Google
Responded on July 16, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
May 21, 2020
Responded on May 29, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Ellenbrook Management
May 21, 2020
Responded on May 29, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Ellenbrook Management
May 18, 2020
Recommended
thankyou to the kind gentlemen 8th May who gave me a box to bury our beloved dog. kind soul
Source:
Facebook
Responded on May 29, 2020
Our condolences, Courtney.
Storage King Ellenbrook Management
February 25, 2020
Always low cost and brilliant service! Highly recommend Iain and his team there!
Source:
Google
Responded on February 25, 2020
Thanks for the great review, Ange. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
February 25, 2020
Always low cost and brilliant service! Highly recommend Iain and his team there!
Source:
Google
Responded on February 25, 2020
Thanks for the great review, Ange. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
February 21, 2020
Anne was so lovely! Great service and environment. Definitely recommend
Source:
Google
Responded on February 25, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Ellenbrook Management
February 17, 2020
I highly recommend Storage King in Ellenbrook!!
I think Ian, the manager, is probably the nicest man on the planet. He has been kind and respectful to me throughout this whole entire process.
When it was time for me to move out of the unit, Ian was still so nice and didn’t become bitter because I was leaving. He told me how to go through all the steps etc. to move out of the unit.
He even wished me good luck for the future, what a lovely man!
The other staff that I had dealt with at Storage King Ellenbrook were also incredibly friendly.
If you’re looking for a painless, easy, friendly place to store your stuff then this is definitely the one!!
Should I require storage again in future, this will be my chosen place!!
Thanks a lot Ian, you’re a legend!
Source:
ReviewPush
Responded on February 19, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
November 11, 2019
Recommended
Ellenbrook Storage King, AWESOME customer service, Anne was amazing she went above and beyond to help me, would definitely recommend these guys, so nice and understanding.
Source:
Facebook
Responded on November 11, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Ellenbrook Management
October 21, 2019
Fantastic service from Ian and his team! Highly recommended..
Source:
Google
Responded on October 21, 2019
Hi Joel
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Ellenbrook Management
October 9, 2019
Recommended
Great customer service & so helpful!!!
Definitely use Storage King Ellenbrook!
Source:
Facebook
Responded on October 10, 2019
Hi Natalie
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Ellenbrook Management
August 27, 2019
I don’t think a better service is possible !
Great business to deal with. Very good prices as well.
I will definitely use again. Thank you.
Source:
Google
August 26, 2019
Recommended
Amazing customer service! Highly recommend.
Source:
Facebook
Responded on August 28, 2019
Hi Grace
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Ellenbrook Management
June 24, 2019
I've been using Storage King Ellenbrook for a while now. Initially came there for the obvious storage solution, but these guys also manage my business deliveries as I work in the field and don't have an office 9 to 5. They've also got postage facilities, which is very handy having all these services in one location. Ian has been very helpful, and is very efficient at what he does. A+ service from these guys - Highly recommend!
Source:
Google
Responded on June 25, 2019
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated Kings & Queens will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.
Storage King Ellenbrook Management
June 9, 2019
Honest, kind-hearted and friendly service.
I will be choosing Storage King Ellebrook for my future storage needs.
Source:
Google
Responded on June 11, 2019
Thanks for the great review, Rebbecca. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
March 22, 2019
Extremely helpful, welcoming and will go out of their way for you.
Source:
Google
Responded on March 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Ellenbrook Management
February 26, 2019
Recommended
Great company to deal with, where nothing is too much trouble. Fantastic service from manager Ian and his team. Highly recommended
Beds Direct Ellenbrook
Source:
Facebook
Responded on February 26, 2019
Thanks Craig for the kind words and the recommendation. Regards
Storage King Ellenbrook Management
February 25, 2019
Recommended
Ian was so helpful in a desperate time of need! would definitely recommend to anyone
Source:
Facebook
Responded on February 26, 2019
Hi Taylor, thank you for the kind words and the recommendation. Regards
Storage King Ellenbrook Management
February 22, 2019
I cannot speak highly enough of Ian and his team. From the first phone call to meeting him at the facility, Ian went out of his way to make sure I was Looked after with my storeage needs.
If you need a place to store your gear in or around Ellenbrook look no further than storeage kings.
Source:
ReviewPush
Responded on February 24, 2019
Thanks for the great review, Phil. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
February 19, 2019
Pleasure to deal with Ian. They are more than accommodating and great value
Source:
Google
Responded on February 24, 2019
Hello Dynamite, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Ellenbrook Management
February 15, 2019
Good access and facilities. Ian helped me out and it was no trouble to my needs. Would use again when needed.
Source:
Google
Responded on February 18, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Ellenbrook Management
February 15, 2019
Responded on February 18, 2019
Thanks for the great review, Jason.
Storage King Ellenbrook Management
