What customers say about us
- 60 Reviews
Most Recent Reviews
- 60 Reviews
August 3, 2023
Friendly, professional service made our experience easier as we are first time 'storers
Source:
Google
Responded on August 3, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Ellenbrook Management
July 10, 2023
Very easy and straight forward to access over the weekend, friendly staff showed me options for the size of the storage. Happy with my decision to store my items in Ellenbrook facility.
Source:
Google
Responded on July 10, 2023
Hello Tracey, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
May 30, 2023
Excellent service,very helpful, really clean.
Source:
Google
Responded on May 30, 2023
Thanks for the great review, Deborah. It is a pleasure to be of service.
Storage King Ellenbrook Management
March 3, 2023
Responded on March 6, 2023
Hi Natasha, Thank you!
Storage King Ellenbrook Management
February 20, 2023
Great service, friendly and accommodating staff and great facilities. Feel safe withnour belongings stored in this facility.
Source:
Google
Responded on February 20, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Ellenbrook Management
February 17, 2023
Very helpfull!
Source:
Google
Responded on February 20, 2023
Hi Maurice, Thank you for the great review!
Storage King Ellenbrook Management
February 11, 2023
Brilliant place, very helpful, staff are pleasant. Really recommend storing your belongings with them.
Source:
Google
Responded on February 14, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
January 6, 2023
Kaitlin, the staff at Ellenbrook Storage kings is nice and professional.
Source:
Google
Responded on January 8, 2023
Thanks for the great review, Nekis. It is a pleasure to be of service.
Storage King Ellenbrook Management
October 25, 2022
Responded on October 30, 2022
Hi Steve, Thank you!
Storage King Ellenbrook Management
September 29, 2022
Ian and Kaitlin take customer service to a new level. Thank you for pulling out the stops and your communication
Source:
Google
Responded on October 4, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ellenbrook Management
September 5, 2022
Ian and the team at Storage King Ellenbrook are outstanding. Always go above and beyond to accommodate the needs of the customer. Keep it up guys!
Source:
Google
Responded on September 5, 2022
Dear Beth, We really appreciate you taking the time to share your rating with us.
Storage King Ellenbrook Management
August 26, 2022
Responded on August 29, 2022
Hi Draw, Thank you!
Storage King Ellenbrook Management
March 20, 2022
So, it's been a year since renting with these guys in Ellenbrook and I cannot speak highly enough of Ian and his team
Moving houses is so stressful, but Ian and his team made it stress-free!!
From the start, Ian made it a smooth process. Gave me a detailed quote, tour of the facility and where my storage room would be etc.
On the day of moving in, I miscalculated the items for storage and ended up needing another unit. Luckily and thankfully, Ian came to the rescue and managed to secure me another unit for my items. Since then, I've been in 5x to check in on my goods over the year (I know), and all 5x they've been in perfect condition, no mould, no residue, no dust or dirt at all in the rooms!! Such a relief!
Had all my payments direct debited, and even when I had issues with payments (thanks to work), Ian was understanding and easy to communicate with.
All invoices are emailed so you have a copy straight away with the next payment date as well.
No hidden secrets, all price increases are sent out with 4-6weeks notice so you're aware.
I vacated one of the rooms this weekend utilising their onsite trolleys available, again very handy, and even on the weekend when Ian's not working he still replied to my email! That's what you call customer service!
I'm still happily renting a unit of Storage King Ellenbrook and im so glad Ian and his team are great and easy to deal with!!
If in doubt, give Ian and the team and call!!
So glad I did
Source:
Google
Responded on April 8, 2022
Hello queen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
January 30, 2022
Very good storage options
Price point good
Great staff dealings
Source:
Google
Responded on February 9, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Ellenbrook Management
January 28, 2022
Ian and Ann are awesome. So happy and easy to deal with. Nothing is too much bother for them.
Source:
Google
Responded on February 9, 2022
Thanks for the great review, Jo. It is a pleasure to be of service.
Storage King Ellenbrook Management
December 19, 2021
Ian was extremely helpful. The site is very clean and access is easy. Definitely the best self storage site I’ve used.
Source:
Google
December 12, 2021
Responded on December 17, 2021
Hi Grace, Thank you!
Storage King Ellenbrook Management
November 22, 2021
Thank you Ian and Anne for such a professional and friendly service. Such a well run operation, with true old fashioned service that is refreshing to see still exists.
Can’t recommend this business or staff highly enough for storage in Ellenbrook and surrounds.
Thank you!
Source:
Google
Responded on December 6, 2021
Thanks for the great review, Ben. It is a pleasure to be of service.
Storage King Ellenbrook Management
November 11, 2021
Really nice. Clean best staff.
Source:
Google
Responded on November 16, 2021
Hi Express, Thank you for the great review!
Storage King Ellenbrook Management
October 7, 2021
Strongly recommend Storage King , they go above and beyond to assist with all enquiries
Source:
Google
Responded on October 11, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
May 9, 2021
Great experience excellent staff very helpful they have a truck you can utilise very happy
Source:
Google
Responded on May 10, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Ellenbrook Management
March 9, 2021
Ian helped us organise our move from Aveley to Brigadoon.....a lovely, down to earth easy person to deal with. Moving is stressful but he really helped us out.
Will definitely be using Ian's services again, thanks so much , we really appreciate your assistance.
Source:
ReviewPush
Responded on March 14, 2021
Dear Nicola, We really appreciate you taking the time to share your feedback with us.
Storage King Ellenbrook Management
January 9, 2021
With the need of a storage unit required at the 11th hour, Anne and Ian pulled out all the stops. A week later we needed another temporary unit and again, Ian managed to arrange this for us. The units are clean, access is so easy. We were blown away by the service. Thank you. Regards Deborah and Maurice.
Source:
Google
Responded on January 12, 2021
Hello Maurice, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Ellenbrook Management
November 21, 2020
Excellent location, we can access our storage unit at anytime and clean.
Everything explained up front and straightforward from the start.
Source:
Google
Responded on November 22, 2020
Dear Rebecca, We really appreciate you taking the time to share your feedback with us.
Storage King Ellenbrook Management
September 11, 2020
Mikayla is a super lovely girl, great service
Source:
Google
Responded on September 14, 2020
Thanks for the great review, Ieshia. It was a pleasure serving you as a customer.
Storage King Ellenbrook Management
August 26, 2020
Absolutely great customer service. Ian went above and beyond for me.
Can highly recommended.
Thanks Ian..
Source:
Google
Responded on August 27, 2020
Hi Collette, Thank you for the great review!
Storage King Ellenbrook Management
August 10, 2020
Ian and Anne were extremely helpful and most efficient and even arranged removalists to take our stuff to their storage. The storage facilities are first class, clean and secure. Great service all round!
Source:
Google
Responded on August 14, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Ellenbrook Management
August 9, 2020
Thank you Ian for setting us up with our storage unit. Ian is extremely professional and his customer service is outstanding. We’re very happy with everything... thank you!
Source:
Google
Responded on August 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Ellenbrook Management
