What customers say about us
- 39 Reviews
Most Recent Reviews
- 39 Reviews
November 23, 2023
My daughter went to wrong location and was even offered a lift to get to the right location when her uber left!!
Source:
Google
Responded on November 23, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Fyshwick East Management
November 3, 2023
An excellent, safe and secure storage facility. The drive up units are the size of a single garage, so great to store a car and has space to spare for shelving, boxes, tools etc. Great customer service too, the staff are fantastic and really go the extra mile to help when you need them. Highly recommend!
Source:
Google
Responded on November 6, 2023
Hello Geoff, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Fyshwick East Management
October 13, 2023
Responded on October 16, 2023
Hi Jerome, Thank you!
Storage King Fyshwick East Management
August 14, 2023
Responded on August 14, 2023
Hi David, Thank you!
Storage King Fyshwick East Management
May 23, 2023
Nice and easy to access, clean, plenty of trolley and the people are very nice and friendly, over all great place
Source:
Google
Responded on May 23, 2023
Hello Leslie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Fyshwick East Management
February 9, 2023
Responded on February 13, 2023
Hi Fiona, Thank you!
Storage King Fyshwick East Management
February 5, 2023
Adam and the team at Fyshwick East have been very helpful and really good to work with. Great customer service!!
Source:
Google
Responded on February 5, 2023
Thanks for the great review, Nicole. It is a pleasure to be of service.
Storage King Fyshwick East Management
January 8, 2023
ALARM GOES OFF NEXT DOOR 24/7. ITS SO ANNOYING. ITS EVEN THE SAME ALARM AS THE TOYS FROM THE 80s.
I brought it up with them, but still going off.
Water damage on the floor. I spoke about this same issue as previous storage company had water damage, they assured me they had no water damage.
Rusty water damage on the floor here too. Glad I asked then
Source:
Google
Responded on April 4, 2023
Thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Your feedback will help us do better next time.
Storage King Fyshwick East Management
December 15, 2022
Very good customer service experience.
Source:
Google
Responded on December 18, 2022
Dear Michael, We really appreciate you taking the time to share your rating with us.
Storage King Fyshwick East Management
December 12, 2022
Great customer service and support by Adam and Georgina
Source:
Google
Responded on December 12, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Fyshwick East Management
July 12, 2022
Had stuff in storage there for 18 months... found a rats nest in one of the boxes. Package and and unpack the day before and the day after leaving stuff there. Terrible!! Told management and was informed go elsewhere if not happy. How rude!
Source:
Google
July 12, 2022
Excellent customer service and facilities were fantastic. Would definitely recommend Storage King Fyshwick East. Only thing I'd note is that there is a hefty admin fee charged at the start of a contract on top of the per week fee that was not included in the online quote.
Source:
Google
Responded on July 12, 2022
Hi Megan, Thank you for providing us with your feedback, we will work to continuously improve our business and services
Storage King Fyshwick East Management
May 19, 2022
Responded on May 30, 2022
Hi Winston, Thank you!
Storage King Fyshwick East Management
May 2, 2022
Responded on May 30, 2022
Hi Geoff, Thank you!
Storage King Fyshwick East Management
November 2, 2021
Responded on November 11, 2021
Hi Utsav, Thank you!
Storage King Fyshwick East Management
August 27, 2021
All good thankyou including helpful, friendly reception and advice by staff and excellent premises for storage. Request has been made to fix faulty latch on door to storage unit
Source:
Google
Responded on August 31, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review. Regrading a faulty latch on the storage unit door, We will have our team look into this immediately.
Storage King Fyshwick East Management
July 25, 2021
Easy access and excellent service
Source:
Google
Responded on July 26, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Fyshwick East Management
March 29, 2021
I've had an absolutely seamless experience with the Storage King Fyshwick East team. They took the time to call after I'd input an online enquiry, and were extremely patient and informative helping me with this process for the first time. I was also given the opportunity to inspect the location, and the staff members were very friendly and knowledgeable.
The premises is very clean, clear and modern. I feel very confident with their services, particularly in regards to the security measures. The process was very quick and simple to go through, and I'm very grateful for the work the team has done to help me.
Source:
Google
Responded on April 12, 2021
Thanks for the great review, Gem. It is a pleasure to be of service.
Storage King Fyshwick East Management
March 16, 2021
Responded on March 17, 2021
Hi Mary, Thank you!
Storage King Fyshwick East Management
March 3, 2021
I previously had a locker for a few years, clean well maintained and helpful staff. I have just rented another locker as we are moving and have a few months gap between.
The storage facility is just the same, clean easy to access. The staff are really helpful.
Source:
Google
Responded on March 5, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Fyshwick East Management
January 14, 2021
Very helpful staff, went above and beyond to assist me.
Source:
Google
Responded on January 18, 2021
Thanks for the great review, San. It is a pleasure to be of service.
Storage King Fyshwick East Management
January 7, 2021
Responded on January 11, 2021
Hi Rebekha, Thank you!
Storage King Fyshwick East Management
October 30, 2020
Responded on November 4, 2020
Hi Lightningbat1, Thank you!
Storage King Fyshwick East Management
August 23, 2020
Fast and easy sign up, super friendly and helpful staff. Highly recommend these guys for all your storage needs!
Source:
Google
Responded on September 17, 2020
Hello Lisa, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Fyshwick East Management
June 22, 2020
Tried to do a parcel delivery to this place and the staff member wouldn't even get off the phone to sign for package. He seemed very rude. 2nd time I attempted to deliver a parcel he made me drive all around the back area to find a garage. This wasted alot of my time as I have alot of deliveries to finish for the day. Please get your act together and stop wasting delivery drivers time. Thanks
Source:
Google
Responded on June 26, 2020
Hi Lee, We’re sorry to hear about your experience at our Fyshwick East facility. We would like to improve in future, would you mind providing contact information so we can discuss further?https://go.reviewpush.com/i/30387469
Storage King Fyshwick East Management
June 14, 2020
Jordan provides us excellent service and a really great deal. He took the time to explain all the options and to match their product with what we needed. Definitely a better experience than any other storage place I have used.
Source:
Google
Responded on June 15, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Fyshwick East Management
January 26, 2020
Dealing with John at Storage King Fyshwick East was a nightmare. His unprovoked aggression and rudeness were shocking, and although Will and Adam were friendly and helpful, I would not recommend anybody use this facility.
Source:
ReviewPush
Responded on January 27, 2020
Dear unsatisfied, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We are happy to reach out to you directly and we hope to find a solution than makes you smile.
Storage King Fyshwick East Management
January 20, 2020
Friendly staff willing to help with any issues always a pleasure going in an talking with them
Source:
Google
Responded on January 21, 2020
We are glad you enjoy your experience at Storage King Group. Please visit us again soon!
Storage King Fyshwick East Management
