What customers say about us
(4.7 of 5)
- 102 Reviews
Most Recent Reviews
(4.7 of 5)
- 102 Reviews
May 10, 2025
Oxana Repina
Outstanding! Jordan and his team were amazing - incredibly helpful, friendly and accommodating during an otherwise long and stressful moving process. The storage unit was very clean and well-maintained. The abundant goods trolleys were a life-saver for moving everything. We were initially worried that the location in Hume was a bit far and inconvenient but chose it based on other positive reviews. We were very glad to have done so and the location meant it was easy to access with a moving truck without having to drive it down busy streets (we hired a truck and moved ourselves). Will absolutely use Storage King Hume if we ever need storage facilities again, highly recommend.
Source: Google
May 1, 2025
Crystal M
Jordan and the Hume team have been utterly fantastic every step of the way! They’ve taken the standard corporate services an extra mile, adding their personality, innovation, empathy and X-Factor to supporting customers.
In a heartbeat I’d choose Storage King again, favouring whichever location Jordan is working at. Thank you team!
Source: Google
March 8, 2025
Chloe and Stewart Foster
Jordan made the whole storage experience at Storage King Hume, easy. He was always very accommodating and helpful.
The facility is spotless and very secure, very happy with our Storage King Hume experience.
Source: Google
January 29, 2025
Lesley
The facility came highly recommended. The staff have been incredibly professional and helpful, with access to the very clean and tidy facilities has been easy.
Source: Trustpilot
January 24, 2025
Christopher Xu
Mark is the champion! Although my daughter didn’t store her stuffs here, Mark was still try his best to help us—-lent a truck for free, waited for us to return the truck and trolley after business hours, didn’t charge me broken blanket, and gave us cold water, which is the sweetest water I had! Thanks Mark, I will give you 10 stars if I can👍
Source: Google
January 22, 2025
Georgia Auricht
Thank you! Jordan was super helpful and had a great experience. Cheers
Source: Google
December 20, 2024
Richard Pegg
Storage King at Hume ACT is the best storage facility I have ever used, and I have used a few here in Canberra as well as Melbourne and Sydney (U-Stow-it, Storage King, National etc) over the past 40 years. When I was exploring storage options, Jordan the manager at Hume was amazing, a true professional. He explained everything about the facility and took me on a tour of the complex. Then he offered a competitive price that others couldn’t beat. Everything was explained in full. No hidden costs, No hidden fees, No surprises. Service has been amazing. The Hume complex is kept clean and secure.
If you are looking for a Storage facility in the ACT, contact Jordan at Storage King Hume. You will not be disappointed!
Source: Trustpilot
December 17, 2024
Kate Adams
Storage King Hume are fantastic. If you need to store your personal belongings in a safe, quiet and secure facility this is it. Value for money and the staff are friendly and professional. My stuff was easily accessible via a lift and trolleys all provided by Storage King. I would recommend anyone who needs professional storage that will be safe to use Storage King Hume. I will be using them again if I come back to the ACT.
Source: Google
December 2, 2024
Carina Quinn
Very easy to deal with. Was so helpful when I closed my unit.
Source: Google
November 7, 2024
Matthew Purcell
I couldn't be more impressed with Storage King Hume. Jordan, the manager, really sets the gold standard for customer service. He took the time to show me around the facility and various unit options without any sales pressure, telling me to take my time deciding. He even worked out a great deal for me.
What really stands out is how immaculately clean the facility is - I've literally seen Jordan himself cleaning the floors! It's clear they take real pride in maintaining the place. My unit was spotless when I moved in.
The friendly atmosphere is another big plus. Jordan and Mark always stop for a quick chat when they see you, making it feel more personal than your typical storage facility.
If you need storage in the area, I'd definitely recommend checking them out. The combination of professional service, cleanliness, and genuine friendly staff makes it an easy choice.
Source: Trustpilot
November 7, 2024
Matthew Purcell
I couldn't be more impressed with Storage King Hume. Jordan, the manager, really sets the gold standard for customer service. He took the time to show me around the facility and various unit options without any sales pressure, telling me to take my time deciding. He even worked out a great deal for me.
What really stands out is how immaculately clean the facility is - I've literally seen Jordan himself cleaning the floors! It's clear they take real pride in maintaining the place. My unit was spotless when I moved in.
The friendly atmosphere is another big plus. Jordan and Mark always stop for a quick chat when they see you, making it feel more personal than your typical storage facility.
If you need storage in the area, I'd definitely recommend checking them out. The combination of professional service, cleanliness, and genuine friendly staff makes it an easy choice.
Source: Google
October 3, 2024
Terrance Thomas
The ease and availability of storage shed so close to my residence so I can pop in at anytime to grab something if needed and the great assistance from staff and Management in helping with all of setting up my account no delays in them sending back a reply and all there help so thankyou .
Source: Trustpilot
September 25, 2024
S D
Thank you Jordan and Mark for your great service and assistance with securing my belongings with Storage King, Hume. Process was effortless!
Source: Google
September 5, 2024
Alex Redmond
We received an excellent service from Storage King, Hume.
From initial discussion on the unit size requirements, pricing, the walk-through, security provisions and through to vacating the unit, the info provided was clear, informative and answered all our queries.
The processes were clear in both face to face discussion and backed up by email/SMS comms.
Overall, an excellent customer service was provided by Jordan; and our belongings were excellently managed within a safe, secure facility.
Source: Trustpilot
September 2, 2024
Nadia
Our unit was a good size but it is in a very difficult place to reverse up to. We need to go down the wrong side of the road to get to it and be able to reverse.
Otherwise, service on both the phone with initial booking and at the office was great!
Source: Trustpilot
July 3, 2024
EFX DESIGN TEAM
The team at storage king Hune are amazing.
Not only did the team organise my truck, but they helped me unload the heavy items i had misjudged. Nothing was a problem and they gladly preserved with me throughout the whole process makeing a highly stressfull moment , stress free, and we got it all done! Amazing staff!
The facilities are always so neat clean and i always feel safe going there on my own at any hour.
We have rented our storage shed at the Hume facility on and off for over 3 years and always go back there due to the plesent staff and the easy acess grounds along with their great pricing!
I recommend Hume storage king to anyone looking for storage.
You will not be disappointed!!
Source: Google
July 1, 2024
Lady Judiva
Jordan Rasic has exceptional skills in customer relationship development and maintains a strong rapport with customers. When I was signing up, a number of clients came in and he greeted each of them by name, asking them how they were and remembering details of last conversations he’d had with them. This, and his natural flair and ease impressed upon me that I would receive the same customer attentiveness. I have not been wrong. He is immensely helpful and he makes one feel as though he knows his industry inside and out. His attention to detail is flawless and he is really an altogether good guy. If every Storage King could have a Jordan Rasic, I’ve no doubt they’d all have the 5 stars Hume is worthy of. I really couldn’t recommend this facility highly enough because of how Jordan manages it and the rapport he establishes so easily with his clients.
Source: Google
June 30, 2024
Sandie
Easy access and helpful staff when we were given the wrong access code to enter on a Sunday.
Source: Trustpilot
June 30, 2024
S. Castles
Security focused
Good size facility for price
Helpful staff
Source: Trustpilot
June 3, 2024
David
How helpful the staff was when I was asking questions they explain what I needed to do
Source: Trustpilot
June 2, 2024
Cyril
When updating your system please make sure the comprehensive testing has been completed prior to opening hours the next day. This caused us a significant delay in obtaining our storage.
On the positive side we would like to recommend Jordan from the ACT for his perseverance in sorting out our issue.
Source: Trustpilot
May 30, 2024
Walter Schoning
It was so great to have Storage King Hume store our furniture while we were preparing our move to Brisbane. The service was always professional and the staff went out of their way to help us.
Source: Google
April 30, 2024
Cassie Syd
Jordan and the team at Storage King are very responsive and always very helpful.
Source: Google
April 26, 2024
Taylor Mullaney
Very helpful, always friendly and during the time in need of a new storage unit helped out instantly to give me a new one
Source: Google
April 3, 2024
Mai-Anh
The staff there are super helpful, made the experience very positive. Thank you.
Source: Trustpilot
March 9, 2024
LINDA SMITH
Great service and facilities. Very helpful and go to lengths to help.
Source: Trustpilot
January 31, 2024
Jack Anderson
Super friendly staff, extremely helpful with helping us choose the right size unit and best deal for our situation
Source: Google
January 1, 2024
Judy Neal
Easy to access a storage space in a convenient location
Source: Trustpilot
December 19, 2023
Addison Orme
Great service. Storage King Hume was easy to book through and easy to close my account with when I no longer needed the space. The unit was clean and the facility was easy to use.
Source: Google
