What customers say about us
- 34 Reviews
Most Recent Reviews
- 34 Reviews
December 3, 2023
Great customer service with office staff onsite 6 days of the week. Gordon is extremely patient and informative. Clear and detailed instructions helped us move in without any issues. Very happy with the access and availability of trolleys and a clean storage space. We know we made an excellent choice for our storage needs. Highly recommend Storage King Hurstville.
Source:
Google
Responded on December 4, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Hurstville Management
August 31, 2023
The facility is clean, tidy and well equipped with trolleys. The price seemed reasonable and staff very helpful. The location was convenient and our removal trucks had no access issues at all. The only downside which may be true of all facilities is that access is not 24 hours. In my case we worked around it. Very happy.
Source:
Google
Responded on September 4, 2023
Hello Stephen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Hurstville Management
May 16, 2023
Great customer service from staff and storage was clean and secure
Source:
Google
Responded on May 16, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Hurstville Management
April 13, 2023
Gordon and his team, have given great service. No stress and extremely helpful.
All my items where kept safe and great condition. I highly recommend storage king Hurstville this the second time,
I have kept my belongings here with no issues at all!!!
Thank you so much Gordon and team!
Source:
Google
Responded on April 14, 2023
Hello Elizabeth, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Hurstville Management
March 21, 2023
Gordon and the team at Storage King Hurstville have taken such good care of me and my belongings for 4.5 years. The storage facility is top notch. It's easy to access, clean, bug free and very dry. There's a number of sizes to suit everyone's needs. The customer service has been fantastic... even with me being overseas. They've been flexible and very accommodating. I highly recommend Storage King Hurstville for both short and long term rentals.
Source:
Google
Responded on March 21, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Hurstville Management
February 20, 2023
Hold all my stuff here since 2 years ago, it all kept well in the same way as I left them. A really happy experience with storage king Hurstville!
Source:
Google
Responded on February 20, 2023
Thanks for the great review, Rui. It is a pleasure to be of service.
Storage King Hurstville Management
February 5, 2023
It rained into my unit, they didn’t tell me about the water ingress and really didn’t care about it. Took my stuff and left.
Source:
Google
Responded on February 8, 2023
Dear Paul,
I wanted to reach out and apologise for the inconvenience you experienced with your stored items at our facility. We take the care and protection of our customers' belongings very seriously, however, when unforeseen and unfortunate incidents occur, we work diligently to remedy the situation to the absolute best of our abilities.
I wanted to remind you that we took immediate steps to notify you via both phone and email, and worked swiftly to rectify the situation by coordinating complimentary removalist services, providing packaging supplies to assist with the move and regularly engaged with your insurance providers to assist with your claim. Once contact was established with you, we worked closely with you to resolve any issues and find a solution that was satisfactory to you at the time.
It has been approximately 4 years since this incident occurred, and we have continued to maintain a stringent cleaning, maintenance and repair program across our facilities to ensure we do everything within our capabilities to prevent similar incidents from happening in the future. I would appreciate the chance to speak with you further to see if there's anything we can do to resolve this matter.
Please feel free to contact us at 02 9316 9638, and we will do our best to assist you.
Best regards,
Thomas Marshall - Storage King
Storage King Hurstville Management
December 10, 2022
Kristina was so good and helped me oit of what i needed. Strongly recommend storage king hurstville, i am loving it
Source:
Google
Responded on December 12, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Hurstville Management
February 15, 2022
Responded on March 4, 2022
Dear Jextir, We really appreciate you taking the time to share your rating with us.
Storage King Hurstville Management
November 2, 2021
The staff at Hurstville Storage King is very helpful and professional, very precise management and detailed services. Highly recommended for people looking for storage place.
Source:
Google
Responded on November 11, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Hurstville Management
September 26, 2021
Lovely staff
Very helpful
Good price
11/10
Would recommend
Source:
Google
Responded on September 27, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Hurstville Management
July 22, 2021
Helpful staff
Source:
Google
Responded on July 26, 2021
Hi wlo, Thank you for the positive feedback!
Storage King Hurstville Management
July 16, 2021
Best customer service. The staff members are kind, patient, reasonable and very informative. I will highly recommend this place. Thank you Storage King ☺️
Source:
Google
Responded on July 26, 2021
Thanks for the great review, 김지수. It is a pleasure to be of service.
Storage King Hurstville Management
June 6, 2021
Absolutely 5 star. The customer service is top quality. Chrissy, Gordon and Kelly have been most helpful. The Storage King systems also are top quality and easy to follow and give the customer a real sense of security. I am a very happy customer. Thank you very much Storage King Hurstville and staff.
Source:
Google
Responded on June 8, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Hurstville Management
May 31, 2021
Friendly staff and outstanding service, good location, and convenience, as their long time customer, extremely happy with their service and highly recommend.
Source:
Google
Responded on June 8, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Hurstville Management
May 26, 2021
Storage King Hurstville has helped with my moving, packing and storage needs! Very friendly staff who are always happy to help and make time to say hello and time for a quick chat. Very clean and easy to access facility. Highly recommend this place
Source:
Google
Responded on May 27, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Hurstville Management
April 16, 2021
Responded on May 7, 2021
Hi Leon. Thank you for your feedback. I’m sorry to hear that your experience with us was less than perfect. I would love to the opportunity to discuss your experience further to ensure we can continue to develop and deliver the high level of customer service we are known for. I am unable to find any storer details under this name, however, please feel free to contact me on 02 9556 3173, Thank you – Kelly Murphy | Customer Relations.
Storage King Hurstville Management
October 28, 2020
Friendly staff, nice clean and functional facility.
Source:
Google
Responded on October 30, 2020
Thanks for the great review, Anthony. It is a pleasure to be of service.
Storage King Hurstville Management
October 15, 2020
Responded on October 18, 2020
Hi Warren, Thank you!
Storage King Hurstville Management
December 25, 2019
Staff are very friendly and supportive of your needs. They are flexible where possible. They are clear on instructions so there is no confusion. Prices are fair and equitable based on your requirements.
Source:
Google
Responded on January 14, 2020
Hi Ian
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Hurstville Management
October 17, 2019
This storage solved my moving home hassles. Really appreciated the friendly staff there and their outstanding services provided. This place will meet your budget, safe requirements and service expectations.
Source:
Google
Responded on October 21, 2019
Hi Xiao
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Hurstville Management
March 10, 2019
The storage whilst only used for a short period of time came in extremely handy and the facility is fantastic. Access was easy and the site offers trolleys and other equipment to make moving your goods easy.
Staff were very informative, frendly and professional.
We will definately be using and reccomending this Storage King facitlty in the future.
Source:
Google
Responded on March 13, 2019
Thanks for the great review, Pat. It was a pleasure serving you as a customer.
Storage King Hurstville Management
February 23, 2018
Excellent service, staffs are very friendly and helpful, gave me lots of advices on my move. Good location, big undercover loading bay, easy parking, highly recommend to my friends if they need storage in the future
Source:
Google
February 7, 2018
Moving is one of the hardest times in lives, however the boss and staff at Storage King Hurstville have made it a breeze. They suggested the right size space for my needs, were very accomodating and understanding. It was the best experience I’ve had at a very stressful time. The storage space was wonderful and easy to access. I can’t thank Gordon and Chrissy enough for all their support and patience.
I highly recommend storage king in Hurstville above all others (I have previously had stuff stored at other places but Hurstville is above the rest). I will also continue to use their storage space for future needs.
Thank you so much!!!
Source:
Google
January 16, 2018
Discovered that SK have an e-waste service for only a few dollars so went over today to drop off a heap of electronics stuff I've been hanging on to for want of a place to dispose of it.
Manager Gordon was probably the most helpful person I've had any interaction with in any sort of shop for a long time. Thanks for all the help and thanks for this great initiative.
Source:
Google
January 2, 2018
Very good service, staffs are excellent there, very helpful and friendly, storage are very secure, nice and clean. Definitely will store with them again!
Source:
Google
