What customers say about us
- 71 Reviews
Most Recent Reviews
- 71 Reviews
September 3, 2021
These ladies are just the best .
My car was impounded with swipe card and padlock keys and the staff at storage king were so helpful and understanding, nothing is too much trouble for them !
Midland office . Thank you so much !
Source:
Google
Responded on September 7, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Midland Management
September 1, 2021
Extremely helpful....very professional
Source:
Google
Responded on September 7, 2021
Hi Shirley, Thank you for the great review!
Storage King Midland Management
August 18, 2021
Responded on August 24, 2021
Hi Jamie, Thank you!
Storage King Midland Management
July 20, 2021
Very helpful……easy to deal with
Source:
Google
Responded on July 21, 2021
Hi George, Thank you for the positive feedback!
Storage King Midland Management
May 15, 2021
Had what we were looking for in quivk off site storage.
Source:
Google
Responded on May 17, 2021
Hi Michael, Thank you for the positive feedback!
Storage King Midland Management
May 1, 2021
Booked a storage unit and payed for it, arrived with a truck full of furniture and the swipe card or code won't open the gate, so now have a truck on my verge, full of furniture. Rang the company who hung up twice, third time was told they would ring back in 10.00 minutes or 2 hours, 4 hours later, no response. Would not recommend.
Source:
Google
April 29, 2021
Responded on April 30, 2021
Dear Kim, We really appreciate you taking the time to share your rating with us.
Storage King Midland Management
April 24, 2021
Responded on April 27, 2021
Hi Susan, Thank you!
Storage King Midland Management
January 28, 2021
Friendly and helpful staff.
Source:
Google
Responded on February 2, 2021
Hi Natalie, Thank you for the positive feedback!
Storage King Midland Management
January 23, 2021
The lovely ladies in the office made my first storage renting so easy. Eady access and exit from the facility. Great service.
Source:
Google
Responded on January 25, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Midland Management
January 17, 2021
Responded on January 18, 2021
Hi shaegh, Thank you!
Storage King Midland Management
January 8, 2021
Very helpful staff
Source:
Google
Responded on January 11, 2021
Hi Kathy, Thank you for the positive feedback!
Storage King Midland Management
December 21, 2020
Fantastic staff easy to deal with and cost effective.
Source:
Google
Responded on December 22, 2020
Hi cameron, Thank you for the great review!
Storage King Midland Management
December 16, 2020
These ladies are always on point, prefer the personal service they provide over their national call centre any day of the week.
Source:
Google
Responded on December 17, 2020
Thanks for the great review, Rob. It is a pleasure to be of service.
Storage King Midland Management
December 8, 2020
Recommended
Lisa and Heather could run the world! I thought I was just renting storage lockers but they were incredibly helpful with all aspects of my move. I'll book a storage unit for my next move just to have their help! Thank you for all your help, ladies, I am very grateful!
Source:
Facebook
Responded on December 9, 2020
Thanks for the great review, Jasmine. It is a pleasure to be of service.
Storage King Midland Management
August 29, 2020
Extremely helpful and friendly staff .
All things provided to make moving into storage easy and hassle free .
Would recommend to others and certainly use storage king again .
Source:
Google
Responded on August 31, 2020
Hello Dylan, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Midland Management
June 28, 2020
Lovely staff members and great for the price :)
Source:
Google
Responded on June 28, 2020
Thanks for the great review, Emma. It was a pleasure serving you as a customer.
Storage King Midland Management
May 25, 2020
Not Recommended
did not return my personal items photo album certificate family pictures not in albums manger said there was nothing she could do about it so sad i cried
Source:
Facebook
May 8, 2020
Recommended
Great team and very helpful. Best storage facility I have dealt with.
Source:
Facebook
Responded on May 25, 2020
Thanks for the great review, Mark. It was a pleasure serving you as a customer.
Storage King Midland Management
May 7, 2020
Fantastic service. Staff have been very helpful. Easy access to secured storage. Best I have used.
Source:
ReviewPush
Responded on May 11, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Midland Management
May 2, 2020
Ultra helpful and friendly staff. Highly recommended.
Source:
Google
Responded on May 18, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Midland Management
March 10, 2020
I'm here to retract a negative review I made about this company the other day.
The mistake was entirely mine, and I send my heartfelt apologies to Lisa and all the other staff at Storage King, Midland.
Source:
ReviewPush
Responded on March 13, 2020
Hi Allen, thank you for taking the time to writie this new review.
Storage King Midland Management
March 2, 2020
I paid a $50 deposit for a storage unit in January, but cancelled it in early February because a friend offered to store my belongings for free. One month later, and I still haven't received my deposit back, despite numerous phone calls and an email.
Source:
ReviewPush
Responded on March 3, 2020
Hi Allen,. Thanks for your feedback. Your review has been sent to the store and relevant managers. They will be in touch directly.
Storage King Midland Management
October 9, 2019
Very friendly and helpful would recommend
Source:
Google
Responded on October 10, 2019
Hello Veronica, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Midland Management
May 3, 2019
Not Recommended
I had a mixed experience, whilst I had no problem with the storage of my goods. My account was still deducted after I had vacated the unit. Whilst it’s understandable these things happen. I did give them the required notice period for vacating and followed up with an email advising I’d vacated and asked the question if anything more was required and if any further fund would be deducted. They’ve organised the refund, which really is a given seeing as they shouldn’t have taken the money in the first place.
Source:
Facebook
Responded on March 9, 2020
Hi Melanie, I believe this has been resolved. Please contact our management team at the store for any further questions. Thank you
Storage King Midland Management
January 3, 2019
Recommended
I’ve been using storage king for the past 3 years and I would highly recommended them. The staff are always friendly and extremely helpful and the premises are spotless. My belongings are in exactly the same condition as when I first put them into storage. I go regularly to just check on my stuff and the building is always clean. Lights come on as you walk thru to your locker and there is and has never been any evidence of any insects or rodents being anywhere near the building.
Thank you Heather and Paul for always being so helpful and friendly. Lorraine Mc. 713
Source:
Facebook
December 13, 2018
5 star friendly and helpful customer service from first contact with store manager Paul; extremely responsive with my inquires before I signed up for long term lease.
Convenient location and easy access. Also I found the free moving truck was a big plus and very helpful. The storage was clean and affordable. Highly recommended !
Source:
Google
November 28, 2018
The staff here are so helpful and understanding. They were great with giving me more time to make payments on my overdue unit which took so much stress off of my shoulders. Definitely recommend them!
Source:
Google
October 30, 2018
The team at Storage King Midland have been so helpful, friendly and professional. Their pricing is very reasonable, and the whole process has been surprisingly stress free. Very highly recommend!
Source:
Facebook
October 29, 2018
Recommended
I have had our stuff in storage king midland for roughly 4 yrs due to my husband's accident ,we lost our home and had no where to put our things. I rang storage king and the staff were very helpful and understanding to our needs, if I had any problems I could just give them a call and the staff would be supportive and accommodating. I would recommend storage king Midland to anyone..
Source:
Facebook
Responded on October 29, 2018
Hi Tania, thank you for the kind words and the review. We value your long term loyalty. Regards
Storage King Midland Management
October 29, 2018
Recommended
Returned to our unit at Storage King Midland after 12 months away to find all our items in exactly the same condition as we left them. I had forgotten our swipe pass, but in the space of a couple of minutes Paul quickly arranged easy access for the duration of our stay. The storage is extremely secure, well looked after and fairly priced. Would recommend to anyone interested
Source:
Facebook
Responded on October 29, 2018
Hi Dale, thank you for the kind words and the review. Regards
Storage King Midland Management
October 29, 2018
Great service, friendly and helpful staff. Very glad I went with storage king �
Source:
Facebook
October 29, 2018
Recommended
First time user of any sort of storage. Was pleasently surprised by the friendly professional service given by Paul & Heather at Storage King Midland. Clean and secure storage. Overall user friendly & easily accessible to the clients. Could not have been more helpful and very reasonably priced.
Source:
Facebook
Responded on October 29, 2018
Hi Suzanne, thank you for your kind words and the review. Regards
Storage King Midland Management
October 29, 2018
Very happy with using Storage King in Midland. Staff were very helpful with sorting out additional storage that I needed and I never have any issues with using the facility. Highly recommended!
Source:
Google
October 28, 2018
Excellent facilities, clean and tidy, professionally run and easy to get in and out of - highly recommended.
Source:
Google
October 28, 2018
We use Storage King Midland to store our Signarama Midland large works trailer. They are always accommodating and the area is kept very clean. Super friendly service.
Source:
Google
October 28, 2018
Very secure, clean and spacious facility. Well located and easy to get in and out of (especially in a truck or with a trailer). Lifts are spacious and large trolleys are available for lugging gear - makes it a breeze to get in and out of my upstairs unit. Range of room sizes available at a range of prices. Run by nice people who are very accommodating and helpful. Gave me a very good deal. Highly recommended.
Source:
Google
October 28, 2018
Storage King assisted Giles Jones First National Real Estate with some storage space required for a short term contract. The staff were readily available, offered professional advice and were very friendly. Highly recommend them to anyone looking for storage :)
Source:
Google
October 26, 2018
Heather & Paul are extremely helpful and professional. I have a storage unit for the past eight years and Heather & Paul continue to offer the same (if not better) quality customer service from the first day.
Secure and tidy premise.
Keep up the great work!
Source:
Google
October 26, 2018
Very professional and efficient service. The unit was extremely clean and easily accessible catering with a service lift and stairs. The staff are
friendly, helpful and accommodating. The building and units are very secure. But if you need to access the back of your unit you might want to
bring along a torch as there is no interior light. Highly recommend.
Source:
Google
October 26, 2018
Always very friendly helpful staff and also keep everything really clean and tidy. Thanks heaps Paul and all your staff. Would not store my items anywhere else.
Deb F
Source:
Google
October 26, 2018
I was paying through the roof at storage in Brisbane and when I came to Perth, he quoted me half the price I was paying in Brisbane for roughly the same space. Super friendly team, really safe and great security
Source:
Google
October 26, 2018
I've been with storage king in midland for the pasted 6 months, they have been fantastic. I've had no issues and they have always been understanding and accommodating to my requests and needs.
Source:
Google
October 26, 2018
Have been a customer for awhile now and highly recommend. Fantastic staff. Keel up the good work.
Source:
Google