What customers say about us
- 96 Reviews
Most Recent Reviews
- 96 Reviews
November 9, 2023
We had a wonderful experience with Michael. He offered us exceptional service was kind and friendly and went above and beyond. The day we moved our daughters belongings in was a really tough day, and Michael made a huge difference to our day. The process was very easy and the price was very affordable, & value for money. The facilities are very clean and easy to access I would definitely recommend this company.
Source:
Google
Responded on November 9, 2023
Hello Janine, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mitchell Management
September 21, 2023
Ordered moving boxes yesterday morning and they were delivered at 2pm the same day. Customer service was excellent, and the boxes are also really great quality. Christina is the best. Thanks so much :)
Source:
Google
Responded on September 21, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mitchell Management
September 14, 2023
Fantastic staff at Storage King Mitchell, Michael and Christina were there to help, there to advise and to do what it takes to make things happen. Both went the extra to make things easy for signing up for the most appropriate storage as well as advice and hints about using their storage boxes and other materials. Could not be more pleased with their customer service. Highly recommended
Source:
Google
Responded on September 14, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mitchell Management
July 27, 2023
Helpful assistance at Mitchell, particularly getting me thru the online registration
Source:
Google
Responded on July 27, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mitchell Management
July 18, 2023
Michael went above and beyond our expectations, could not recommend him and his business enough. Helpful with absolutely everything we needed. Special mention to Christina as well, also lovely and very helpful
Source:
Google
Responded on July 18, 2023
Hello Zoe, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mitchell Management
July 15, 2023
Rang them to find out the prices for a few different storage size options, as we weren't sure how much contents we will have - we have a few different living options on our hands that would yield different storage needs. The guy that answered the phone wasn't happy that we couldn't tell him how much content we have and asked us to go online to look at the prices ourselves. But we rang precisely because we couldn't find a price list online. Horrible customer service.
Source:
Google
Responded on July 17, 2023
Hi Becky, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Mitchell Management
July 10, 2023
Rude unprofessional manager female working here . Very rude , harasses customer over every little thing , and then to make it worse will randomly increase rent every month for no reason.
Source:
Google
Responded on July 10, 2023
Hi AJ, we always aim to deliver a great experience. We’re disappointed to hear we missed the mark on this occasion. Thanks for taking the time to write your review. We will pass on your feedback to the rest of the team, as we’re always striving to ensure your Storage King experience exceeds your expectations, every time!
Storage King Mitchell Management
July 3, 2023
Easy to access and set up an account. Friendly staff.
Source:
Google
Responded on July 6, 2023
Hi Charlie, Thank you for the great review!
Storage King Mitchell Management
June 22, 2023
Great communication & service from the man over the phone and in person, I didn't get his name but he was very helpful! thank you!
Source:
Google
Responded on June 22, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mitchell Management
June 22, 2023
Storage King has much better service than a five star hotel. Michael and his crew are amazing.
Source:
Google
Responded on June 22, 2023
Thanks for the great review, Sasha. It is a pleasure to be of service.
Storage King Mitchell Management
June 21, 2023
The guy who served was polite and answered all my questions. Nothing was a problem. Definitely recommend
Source:
Google
Responded on June 22, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Mitchell Management
April 21, 2023
What an unexpectedly helpful and pleasant experience! I couldn't be happier with Michael's response to my enquiries and to his above-and-beyond service delivery and product offer - such a relief to find it all made so easy and with a ready smile, too. I could only wish other customer/sales reps understood about engaging with the public as fully as he obviously does. Full marks.
Source:
Google
Responded on April 25, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mitchell Management
April 11, 2023
Responded on April 11, 2023
Hi Don, Thank you!
Storage King Mitchell Management
April 10, 2023
Staff have been very helpful and really gone the extra mile to make our experience a positive one. Thanks especially to Jordan who stayed late to help with our inspection and helped with the selection of the appropriate sized space.
Source:
Google
Responded on April 11, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mitchell Management
April 10, 2023
Really easy to set up/organize the storage unit and found everyone to be very helpful with the process.
Source:
Google
Responded on April 11, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mitchell Management
March 29, 2023
Super friendly staff and dealt with Michael when checking in. Fabulous service and made sure everything worked properly and made me feel comfortable with leaving my life's belongings in storage.
Source:
Google
Responded on March 30, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mitchell Management
January 21, 2023
Recently needed to purchase a large quantity of boxes, Franz was incredibly helpful and provided amazing service and was able to answer any question I had for him. Would 100% recommend purchasing boxes from here especially if needed last minute. Will definitely be returning again.
Source:
Google
Responded on January 22, 2023
Hello Mal, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mitchell Management
January 16, 2023
Franz couldn't have been more helpful when I recently had an inquiry about my storage unit. He quickly came up with a solution that met my needs, and did so with enthusiasm and skill. Thanks Franz.
Source:
Google
Responded on January 17, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Mitchell Management
December 10, 2022
Very friendly staff, Kylie and Franz were so helpful when signing up and making sure that everything went smoothly. Definitely recommend Storage King Mitchell to assist you with keeping your belongings safe!
Source:
Google
Responded on December 12, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Mitchell Management
November 2, 2022
Very easy to talk to. Hassle free.
Source:
Google
Responded on November 6, 2022
Hi Jose, Thank you for the positive feedback!
Storage King Mitchell Management
September 26, 2022
Easy access to units
Source:
Google
Responded on September 27, 2022
Hi Russell, Thank you for the positive feedback!
Storage King Mitchell Management
September 25, 2022
OMG... Awesome folks Franz & Kylie made my experience the best ever!
Source:
Google
Responded on September 26, 2022
Thanks for the great review, Michael. It is a pleasure to be of service.
Storage King Mitchell Management
August 29, 2022
Responded on August 31, 2022
Hello Gemma,Thank you for providing us with your feedback, we will work to continuously improve our business and services
Storage King Mitchell Management
June 21, 2022
Good service, friendly helpful staff.
Source:
Google
Responded on June 21, 2022
Hi Mamun, Thank you!
Storage King Mitchell Management
June 9, 2022
Responded on June 17, 2022
Hi Jenneh, Thank you!
Storage King Mitchell Management
April 27, 2022
Great service, very friendly and helpful team. The facility is beautifully clean and easy to access. There is very useful equipment, trolleys, lifts, trucks and trailers that are really well maintained and easy to use. It should be your first and last stop for storage in north Canberra. Great value all around.
Source:
Google
April 8, 2022
Create service
Source:
Google
Responded on May 30, 2022
Hi donna, Thank you!
Storage King Mitchell Management
March 27, 2022
Would highly recommend this place with good customer service and good storage facilities in canberra.
Source:
Google
Responded on April 8, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mitchell Management
February 7, 2022
Staff are fantastic .
Source:
Google
Responded on February 9, 2022
Hi Allan, Thank you for the great review!
Storage King Mitchell Management
February 2, 2022
Downgraded to 1 star due to terrible refund experience.
Source:
Google
Responded on January 19, 2022
Hi Adriana, Thank you for the great review!
Storage King Mitchell Management
