What customers say about us
- 53 Reviews
Most Recent Reviews
- 53 Reviews
July 9, 2020
Edit: my original review was posted in May 2019. Today, 14 months later, I can wholeheartedly say that I have never experienced such amazing customer service from a family owned company!!!
Nicki and the team at Murwillumbah provide a fast and helpful response every time I contact whether it be via phone or email. They tend to individual needs and always leave complete customer satisfaction. I’m so happy with the service I have received. Thank you!!!
Below is my original review ..
Fantastic customer service, both over the phone and in person. Clean facilities, easy accessibility, opening hours to suit all people. All round great experience!!
Source:
Google
July 4, 2020
Storage King Murwillumbah went out of their way to make our move hassle free.
Source:
ReviewPush
Responded on July 5, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
July 3, 2020
Excellent service great people to deal always a pleasure to talk to
Source:
ReviewPush
Responded on July 5, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
July 2, 2020
Very helpful good rates and clean location
Source:
ReviewPush
Responded on July 5, 2020
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Murwillumbah Management
June 14, 2020
Great service with friendly and helpful staff. Very happy with the storage shed and facilities - nice and clean, secure access and CCTV footage. Out of flood zone. Box shop. Ticks all the boxes.
Source:
Google
Responded on June 15, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
June 4, 2020
This place is clean and well presented, the owners clearly take pride in their business. Nice secure premises.
Source:
Google
Responded on June 5, 2020
Thanks for the great review, Dave. It was a pleasure serving you as a customer.
Storage King Murwillumbah Management
May 7, 2020
Professional, friendly and affordable service and crew. Highly recommended for quality, safe and secure spaces.
Source:
Google
Responded on May 18, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Murwillumbah Management
March 10, 2020
Really easy organise and Mitch was great to deal with. Got an awesome storage unit with drive up access which will make my move way easier
Source:
ReviewPush
Responded on March 13, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Murwillumbah Management
March 10, 2020
Mitch was super helpful & organised the courtesy trailer to assist with my move, friendly staff & easy to deal with overall.
Source:
ReviewPush
Responded on March 13, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Murwillumbah Management
March 9, 2020
I found Nathan very easy to deal with and have faith in the security and housekeeping standards across the site.
Source:
Google
Responded on March 13, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
February 25, 2020
Super helpful and thoughtful young man in the office. He ensured I had a unit where I could park close and not have to carry things. Nothing is too much trouble for him to help solve problems. Clean and tidy space. No trouble recommending Storage King.
Source:
ReviewPush
Responded on February 25, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
January 6, 2020
Following a very helpful and courteous phone call about caravan storage I dropped in later in the day to do paper work and view the facility. Both times were with Nick who was helpful, professional and friendly. It was an overall efficient experience which left me feeling very confident in Storage King Murwillumbah.
Source:
ReviewPush
Responded on January 7, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
January 6, 2020
Five stars.
Friendly and obliging site manager, well organised systems, clean and secure units, convenient location, billing and 24/7 access work flawlessly.
One of the best features of our unit was that even during this period of high temperatures it remained cool, very important when storing photographs, paintings etc.
Highly recommended.
Source:
ReviewPush
Responded on January 6, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
December 10, 2019
The staff at murwillumbah storage king are always super helpful and understanding.
Source:
Google
Responded on December 13, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
December 3, 2019
Open friendly efficient service in a time of great pressure having to evacuate with the approaching fires in the area. Took all the pressure off of having a overloaded vehicle and also needing to find somewhere to stay in the same day. Giving a sense of calm and assurance that all my belongings are safe I could go back to work also not having be concerned if everything was going to be gone when I returned after the fires. A Lot of friends had their belonging looted sitting in their car at the end of their roads ready to evacuate. Storage King was brilliant options and affordable at such last unexpected minute.
Source:
Google
December 1, 2019
The service was very good the staff explained all the info we required ,the price was good and the boxes and other accessory items were well priced. The shed we rented is well presented and clean,with easy access and good security as well
Thanks
Rod
Source:
Google
Responded on December 4, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
December 1, 2019
Storage King compound is clean and well maintained by friendly professional staff..
Source:
Google
Responded on December 4, 2019
Hello Robby, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Murwillumbah Management
December 1, 2019
Fantastic Facility, Flood Free & really tidy. The owners are so lovely & helpful.
Source:
Google
Responded on December 4, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Murwillumbah Management
October 31, 2019
Great service and staff
Source:
ReviewPush
Responded on November 3, 2019
Hello John, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Murwillumbah Management
October 18, 2019
Very helpful and friendly staff. the facilities are very clean. Caravan storage is completely under roof cover with all storage above the flood plain.
Source:
Google
Responded on October 21, 2019
Thanks for the great review, Arthur. It was a pleasure serving you as a customer.
Storage King Murwillumbah Management
October 2, 2019
The team at storage king have been nothing but amazing to my family.. Helping us during the flood and now while we move house. LEGENDS thank's Marc Law
Source:
Google
Responded on October 3, 2019
Thanks for the great review, M. It was a pleasure serving you as a customer.
Storage King Murwillumbah Management
August 18, 2019
Absolutely fantastic customer service, great pricing & excellent facility; i rented a new storage container for many months & having only ever stored in a traditional style storage shed style space before I prefer these containers now they are amazing!! Totally climate controlled & sealed - i was blown away how on a scortcher hot day outside - inside that container was always perfect temperature; put any concerns I had for my belongings at ease no matter what the weather doing everything safe and in the same condition I left it. Perfect while renovating the house and things take longer than expected I stayed longer than I should have! Highly recommend, will be back absolutely next time I ever need storage.
Source:
Google
Responded on August 22, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Murwillumbah Management
August 5, 2019
Staff were very helpful and flexible when we were not sure what we would need. The facility is well laid out with easy access and plenty of options. Has been a great experience.
Source:
ReviewPush
Responded on August 5, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Murwillumbah Management
June 13, 2019
Friendly,helpful ,and a clean tidy well run facility .
Source:
Google
Responded on June 14, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Murwillumbah Management
May 9, 2019
Very clean and tidy new facility. Very high above the highest level of the last big floods! Excellent service and decent value for money. Glad we went with these guys.
Source:
Google
January 13, 2019
You cant beet a local business run by a local family. Friendly & helpful, and there location is high and dry.
Source:
Google
January 11, 2019
Storage King Murwillumbah is brand new, spotlessly clean, conveniently placed and the staff are relaxed, friendly and extremely helpful. 5 stars from me.
Source:
Google
January 3, 2019
Great, friendly service..went out of there way to find the smallest unit to fit y belongings in.. was fast service and a free trailer to collect my belongings and move..A1, completely recommend Murwillumbah Storage King..Will use again in the future, no one else in the area can compete with cleanliness, service and facilities...Thank You Kindly Murwillumbah Storage King and the great staff who work there.
Source:
ReviewPush
December 11, 2018
Staff is very friendly and efficient. Convenient location. Cheap price. Strongly recommend it.
Source:
Google
July 15, 2018
Warm, welcoming and user friendly. the facilities are fresh and clean and there are so many wonderful bonuses, like the free trailer to move your stuff.
Source:
Google
May 11, 2018
Love the Affordability of these units,the cleanliness of the units and the friendly staff who are happy to help with anything required...also like the fact that they are in an area that doesnt flood easily...insurance was also a breeze.
Source:
Google
November 11, 2017
staff are exceptionally friendly and helpful, the lot is clean with surprisingly stunning views! Price is great -highly recommend.
Source:
Google
October 5, 2017
Great place, and surprisingly great views! Really nice staff, and great range of sizes.
Source:
Google
September 25, 2017
Although I somewhat had difficulties to be able to make the payment in time, the amazing customers service and flexibility axes on solutions is fantastic.
Thank you
Source:
Google
August 3, 2017
I have had the privilege of storing my household belongings at Storage King Murwillumbah. They have been very professional, clean and caring. They kept us regularly posted during the recent Murwillumbah floods. I would without a doubt store any of my personal or business belongings with them. Thumbs up for me.
Source:
Google
August 3, 2017
Friendly and secure storage, high and dry during the recent flooding in Murwillumbah N.S.W.
Source:
Google
June 6, 2017
The staff at Storage King Murwillumbah are so friendly and helpful. I needed storage space fast and was so impressed when they were able to organise one for me quickly. I feel carefree in the knowledge that they are taking every step to ensure my possessions are kept safe and secure :)
Source:
Facebook
June 6, 2017
Storage King was a life saver when my previous storage facility in Murwillumbah was closed due to flooding. Nothing was a problem, their staff is extremely helpful.
Source:
Google
May 9, 2017
The people at Storage King have been nothing but compassionate and understanding two both mine and my partners situation following the flood. Great people and have helped us out so much I can't put it into words. Thanks guys we will never forget what you have done for us and our town...
Source:
Facebook
April 30, 2017
Life savers! Thank you so much Storage King for helping us out during the flood and giving us somewhere to store our things whilst our house was being fixed up and made safe to live in again. It was a huge load off our minds to not have to worry about our things getting thieved, and so lovely for a business from the community to step in and provide help to those in need. Legends!
Source:
Google
