What customers say about us
- 34 Reviews
Most Recent Reviews
- 34 Reviews
October 26, 2020
The level of customer service is nothing short of exceptional. A huge thanks to Ashleigh who makes the whole process of setting up and moving in nothing short of faultless. The building is clean and tidy and overall far superior to other facilities I have used over the years
Source:
Google
August 14, 2020
Staff were incredibly friendly and helpful, really went above and beyond to accommodate our requests. 10/10 for customer satisfaction. Will 100% return if need be.
Source:
Google
Responded on August 17, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King North Parramatta Management
July 31, 2020
Quick and friendly service when booking my storage space , thanks Ash , and very easy access when filling my storage .
Source:
Google
Responded on August 14, 2020
Hi Chris
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King North Parramatta Management
July 4, 2020
Really clean and well organised. Ash was really helpful explaining all the facilities.
Source:
Google
Responded on July 6, 2020
Thanks for the great review, Dean. It was a pleasure serving you as a customer.
Storage King North Parramatta Management
June 1, 2020
Good service and pricing
Source:
Google
Responded on June 3, 2020
Hello Peter, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King North Parramatta Management
May 24, 2020
Responded on May 25, 2020
Hi Dennis
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King North Parramatta Management
February 5, 2020
Responded on February 7, 2020
Hi Matt
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King North Parramatta Management
November 6, 2019
completed a rubbish removal job here for (OTG Rubbish Removals ) for one of their customers dropped into the office to deal with staff and they are very helpful !
Source:
Google
Responded on November 7, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King North Parramatta Management
August 1, 2019
An absolute 5 star experience. George and Yousef were amazing and extremely helpful. Highly recommend Storage King North Parramatta.
Source:
Google
Responded on August 15, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Storage King North Parramatta Management
July 3, 2019
Just to acknowledge the the brilliant service from George and team at Storage King in Parramatta. They were also flexible when our requirements changed.
Source:
Google
Responded on July 5, 2019
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated Kings & Queens will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.
Storage King North Parramatta Management
April 24, 2019
George was extremely generous, donating boxes, bags and tape to the Blanket and Beanie Appeal, a charity that collects donations for the homeless. He went above and beyond, donating more then was asked for, as well as helping get the donations into the car. Massive thank-you from the BABP team! Absolutely would recommend this business.
Source:
Google
Responded on April 26, 2019
Thanks for the great review, David. It was a pleasure serving you as a customer.
Storage King North Parramatta Management
April 2, 2019
Very disappointed with the service. The manager (george?) was rude and abrupt and made me feel like it was too much effort for him to help me with storage. I do not recommend.
Source:
Google
Responded on April 10, 2019
Andrea, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King North Parramatta Management
January 28, 2019
I have never used storage facilities before and my experience with George, Paul and the team was outstanding! Everything was made easy, they were super helpful in making things run smoothly and they kept me totally informed once I was interstate. They gave great advice and support and the cost was excellent- great value. I could not recommend them highly enough.
Source:
Google
Responded on January 30, 2019
Hello Fiona, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King North Parramatta Management
November 19, 2018
Such a great experience !!! Staff member (Renel Valentina) was so helpful and lovely to talk too! Explained everything in detail and made sure there was nothing left misunderstood! Made the whole process a breeze! Would highly recommend storage king parramatta to anyone!!! Thanks so much Renel!!
Source:
Google
November 19, 2018
George, the new manager of Storage King NP, is one of the best and most professional people I’ve dealt with.
He clearly takes a lot of pride in his work, is dedicated to delivering best customer service, and is. very reasonable.
Our items were in storage for 14.5 months, and apart from the expected layer of dust, everything was safely stored, and there was no moisture accumulation or damage to any of the items.
I would recommend this service to all future customers.
Source:
Google
October 30, 2018
Unbelievable customer service, great support, friendly and informative business. Best price on the market. No hidden fees. Very happy with our decision!
Source:
Google
October 10, 2018
Have being using the storage service since April 2018. I need to unload container for my storage and they always provide the best assistance. The staff, Renal is very nice and always provide the best service and advice.
Source:
Google
October 4, 2018
Was ok to store but we had to reluctantly leave credit card details to have after hour access. - was close to Northmead area.
Source:
Google
October 3, 2018
Great service from Renel. Explained the process thoroughly. As for me, being the first time for using the storage facility, was very helpful. Full of knowledge.
Facility very clean
I recommend storage king north parramatta and ask for Renel.
Source:
Google
October 3, 2018
Stored with the girlfriend recently - too many hidden costs - paid a $16.50 cleaning fee which we left the shed nice and clean and no refund on used rent.
Source:
Google
September 28, 2018
Happy customer for four years now.
Renel has been a great help in my time
Source:
Google
September 28, 2018
Very convenient and easy process. Good sales staff as I was followed up regularly via a few different means of contact which made it an easy choice.
Source:
Google
September 13, 2018
Brilliant service from the first phone call, listening to our needs & making the recommendations for what will suit us best. On move in day everything was explained well & giving us further options, should we require more space at any stage. Price was extremely competitive also. Highly recommend.
Source:
Google
August 17, 2018
Not Recommended
9 Years vehicle storage with Storage King North Parramatta. Vehicle stolen, thieves drove out of secured premises??? in front of the Eyes of the manager who then failed to advise that the vehicle was gone.
Unbelievable!!
Total lack of security!
They advertise 24 Hour Video Surveillance.
NO! Cctv did not have more than seven day backup.
Therefore cctv system unsuitable for police visual.
Face huge business loss,
Don't believe their website as stated below!
STORAGE KING SECURITY
Individually Alarmed Units
24 Hour Video Surveillance
On the Spot Insurance for you peace of mind
Daily lock checks
Back to Base Security Monitoring
Monitored Pin Code access
Source:
Facebook
Responded on August 17, 2018
Hi Boyce,
We are concerned that your experience with our us was not up to standard and we would like to resolve this with you directly. Would you please Private Message us here (PM/inbox to protect your privacy) and provide your email address or contact phone number, so we can contact you directly.
Regards
Storage King North Parramatta Management
September 30, 2017
Recommended
Alwaus had a positive experience when attending, the team n5ay vary ftom day to day but I've never had a problem in my dealing .
Source:
Facebook
Responded on October 3, 2017
Hi Simon, thanks for the kind words and your review. Regards
Storage King North Parramatta Management
August 8, 2016
Not Recommended
Overall very poor customer service. They are poor at communicating and knowing what's going on.
Source:
Facebook