What customers say about us
(4.8 of 5)
- 169 Reviews
Most Recent Reviews
(4.8 of 5)
- 169 Reviews
June 10, 2025
Americo Santos
I just start to use the storage facility but so far everything is been good and I recomend it, the staff is been very helpefull.
Thank you
Source: Google
December 30, 2024
Beth B2
We have used Storage King at North Parramatta for household storage several times over the last 10 years. The manager and staff have always being friendly and helpful, as well as professional.
The storage units have been clean, dry, well ventilated and secure. I highly recommend them to anyone looking for storage whether it be for a few months or a few years.
Source: Google
December 13, 2024
S Nero
Absolutely fantastic service with no issues and the staff are really helpful
Source: Google
November 21, 2024
Garima Kaushik
Peter is excellent and provides outstanding service. The facility is maintained well and is the best in Australia with competitive rates. Whenever my husband and I had any query, Peter answered it and helped with all our concerns with effective solutions. Loveliest storage place. Excellent customer service and high standards.
Source: Google
November 3, 2024
Brett
Peter and team were easy to work with to reach a positive solution for storage. Very informative and professional in supporting some late changes to schedule when moved in. Initial briefing on access and policies was easy to follow and straightforward. North Parramatta location chosen for access and convenience during access hours. Would recommend the team at Storage King.
Source: Trustpilot
September 18, 2024
Suwit shaloimtamrongvash
I moved house and waited to find a place to live also traveling, for more than 1 year I rented Storage King, North Parramatta I went in and out to get my stuff very often. Every time, Peter and the staff here took care of me like family, especially Peter who was busy working, checking the cleanliness, cleaning and tidying up very well, nothing was in the way, the bathroom was clean, and they helped and advised me on how to pack and I bought boxes and materials from Storage King. I would like to thank you very much for the excellent service and kindness. If necessary, I will choose Storage King, North Parramatta again and would like to tell anyone looking to rent a self -storage, think of Storage King, North Parramatta, 1 north rocks Road, friendly Peter and staff, very clean place, dry place no moisture so no Humidity causes mold.
Thank you especially for Peter.
Source: Google
September 18, 2024
Erica Magri
North Parramatta Storage King staff are friendly, kind, helpful and ensure the safety of my furniture. The premises is always clean and the staff are enthusiastic to assist where possible, including being clear and informative. The staff also have a positive attitude which is appreciated immensely during the stressful task of moving house. Thankyou for making me smile 😊
Source: Google
September 18, 2024
Elizabeth Wales
North Parramatta Storage King are the BEST. The staff are kind, helpful and go beyond expectations to ensure everything is fine. They explain everything clearly, and ensure the premises are managed correctly where I know my belongings are safe. They also just bought new trolleys which are 👍 great.
Source: Google
September 12, 2024
Natassia Fataar
Absolutely great customer service… Gary is so great to deal with. He explained everything so well and is so patient. I highly recommend this storage king to anyone.
Source: Google
September 5, 2024
Ingrid Zamora
Peter and his team were exceptional from the beginning with my queries, to organising the storage rooms, to ensuring all was well till I vacated. I was in between moving homes, and needed temporary space to store my belongings. They communicated everything so clearly, and were there to assist (on site or online) when I had more questions. The facilities were top-notch too! The storage rooms were so clean, no mess around, and lots of trolleys to borrow. Thank you again Peter and the team for a seamless experience!
Source: Google
September 4, 2024
Stephy Bec
Garbis was amazing! He helped us find the most suitable storage and offered better options than expected. Good price too! Overall very helpful. Thank you 🙏🏼
Source: Google
August 29, 2024
Mariatu Tholley
I recently had the pleasure of using Storage King at North Rocks, and I cannot speak highly enough of the exceptional service I received. Peter, in particular, went above and beyond to ensure that all my storage needs were met with the utmost professionalism and care. From the moment I walked in, Peter’s friendly and knowledgeable approach made the entire process seamless and stress-free.
The facility itself is top-notch, clean, secure, and well-organised, ticking all the boxes for great storage solutions. The sales staff were equally fantastic, making me feel confident in my decision to choose Storage King North Rocks.
If you're in need of storage, I highly recommend Storage King North Rocks. With Peter and the team, you're in the best hands!
Source: Google
August 20, 2024
Terry Wu
10/10 would use again. manager was a pleasure to deal with. gave lots of helpful information to a new customer, fair pricing, easy accessible facilities
Source: Google
August 13, 2024
Joanne De Jong
Very helpful and easy transaction thankyou to peter .
Source: Trustpilot
August 3, 2024
Cat GPM
Honestly I couldn't be happier with the service Garbis has provided me this weekend. He's been so patient while my mum and I debated which size we needed. Was quick to help out when we last minute-changed what we needed. He listened to the truck size I had and let me know good recommendations based on cost and square metres space. I had about 3 to 4 calls with him plus went into the shop twice and Garbis was polite, professional, personal, and very very helpful! 110% would recommend this storage king and especially getting advice from Garbis. Moving is so stressful and he's made the process a lot easier, many many thanks!!!
Source: Google
July 30, 2024
Janet Grice
Excellent staff at Storage King North Parramatta, a very clean and tidy storage facility and accessibility was excellent
Source: Google
July 2, 2024
Jaimy McGilvray
Peter and his team have been amazing from guidance with storage size, to cost and the overall management of our storage unit over the past 8 months. We highly recommend Peter and his team. Thank you Peter for everything you have done to accomadate our needs.
Source: Google
June 21, 2024
guerlain pearce
Peter and the staff at Storage King N Parramatta helped us through a stressful period when we moved house recently. They were able to easily accommodate our changing storage needs. Our units were clean, dry and free from pests. We did bring our own portable lighting for the bigger units as the passageway lights could not reach far enough into the unit when fully stacked. There was always a trolley available, but we did have to wait at busier times for the lift to access our floor. This lift was easily accessible to two docks. The other lift had a separate dock and required two people to operate. You had to have a staff member take you through the process before using it. The high rating is for the great customer service.
Source: Google
June 15, 2024
dragdusk
The store consultant, Garbis, has been a great help with providing information for the termination of contract. Additionally, the store manager, Peter, was a great help with showing me around when deciding which storage unit to consider for the short few months that I required. Would recommend using their services again.
Source: Google
June 9, 2024
Erica Magri
I rented a 3/4 shed & realised once the removalists were packing the truck, no way could I fit. I phoned & was helped immediately & upgraded the shed at a great cheap price. They saved me & my furniture!!! The Best !
Source: Trustpilot
May 1, 2024
Shirley Duff
The staff at Storage King North Parramatta are amazing. They were so friendly, patient and helpful. They answered all my questions and made sure I knew my way around the facilities. The storage unit was perfect for my needs and the facilities were always clean and tidy. They were able to recommend an excellent local Removalist, and I also ended up using their rental van to move some more precious items myself. I would highly recommend these facilities and the staff :)
Source: Google
April 21, 2024
Gregory
I would have to say this was the best service I have ever had Peter was great
Source: Trustpilot
April 5, 2024
John
Staff excellent, most helpful and polite. Fully informed the process required for the rental and operation of the unit.
Source: Trustpilot
April 1, 2024
Caryl Wiggins
Peter and the team were super helpful, polite and even loaded my oversize
flat wardrobe boxes into my car. As I was moving properties, I popped in often to buy more boxes, bags, and sundry items. Each time the guys were so friendly & Peter arranged to hold part of his office order for the robe cartons for my clothes to be moved in. It was a stressful time for me & I appreciated their assistance.
Source: Google
March 18, 2024
Dianne Phelan
Easy. Clean. Very happy with service and storage space.
Source: Trustpilot
February 29, 2024
Aidan
Peter at North Parramatta has been incredibly helpful, straightforward and kind in all our interactions
Source: Trustpilot
February 14, 2024
Oscar
Excellent service. Peter Jones was amazing with our queries, moving in solutions, services offered and the packing materials required. We chose Storage King North Parramatta because of Peter’s professional and ethical attitude and behaviour. Really love our decision!
Source: Trustpilot
