July 12, 2026
James Mastroianni
Amazing deal for $1 for the first month can’t complain about that . Would of been 5 stars except for the recent Sunday when I was there and I needed to attend the toilets on location and discovered they were locked so had to duck out to a public toilet . I found out later it wasn’t their fault that one of the customers had closed it shut it but in saying that there was no back up plan as in an emergency option in case that happened ; key perhaps located somewhere so it was very inconvenient for me that day where I lost a good 30-40 minutes of my personal Sunday time. Other than that would have been 5 stars
Source: Trustpilot
July 3, 2026
Raymond Mather
The process was so easy. Great staff, great communication. Thank You.
Source: Google
April 17, 2026
Julie Atoui
Amazing service from Flynn and Emily . Making an experience of needing storage immediately a very easy stress free experience all done with a smile and face to face conversation. Highly recommended.
Source: Google
March 17, 2026
MARK B
I have been with Storage King for several years, having various sized units, after displacement from my Wollongong home due to Family Law/Divorce. I live some two hours away in the Southern Highlands, however, my two adult Sons still live in the Illawarra. I have in the past, negotiated with Management (Sarah Riley and Emily Traynor) regarding a 'discounted storage rate,' which I have then locked in for a period of 12 months, as my storage needs are on going. I HAVE NOTHING BUT PRAISE for the managers mentioned above! (as reflected in previous surveys/reviews)..................HOWEVER, due to Storage King's new GREEDY 'PROFIT before SERVICE,' strategies regarding price increases, which now will be factored into the fees if a customer wishes to take a unit, or a couple in my circumstances, over an extended period, I find myself shopping around with competitors, with Kennards being approximately $100 per month cheaper (WHICH I can lock in for 12 months)
I have over a six year period spent in excess of $20,000 and have loyalty to the North Wollongong Site.....However, I am now in the process of removing my stored items from my Long Term Storage Facility and will find an alternate Storage Solution for my needs.
I am positive that other Long-Term Tenants/Customers have also been affected by these unfair and greedy strategies to maximise profit to the detriment of Loyal and long-term customers.
Again, I thank both Emily and the former Manager Sarah of North Wollongong for their outstanding support over the past 6 years.
Kindest regards
Mark Brooks
Source: Trustpilot
February 6, 2026
Linda
Efficient, streamlined, value for money, friendly
Source: Trustpilot
January 23, 2026
gary silva
Great facilities and service :-)
Source: Google
December 23, 2025
Wendy
Very helpful staff on the phone and reception.
Everything was explained and shown
Payment for storage is very simple
Source: Trustpilot
December 7, 2025
narelle Duncan
Great rates for uni students over the summer break. Very accommodating for changing schedule, excellent communication thank you
Source: Trustpilot
November 9, 2025
Tyler Harris
Source: Google
October 29, 2025
Paul
Superb service and very easy to deal with.
Source: Trustpilot
October 19, 2025
Paul Williamson
Source: Google
July 15, 2025
Melanie Fahey
The staff were really helpful and nothing was a problem. The fact that you can borrow one of their vans or trucks with a trolley made the experience so easy. Thanks so much storage king.
Source: Google
June 10, 2025
Trish
Helpful staff. I was able to quickly organise a storage unit in a location close to intended next move.
Source: Trustpilot
June 7, 2025
Timothy
The staff are friendly, helpful and their customer service is second to none. From the quote, to the follow up, to moving in, the complimentary truck and continued customer support. They are amazing.
Source: Trustpilot
May 17, 2025
anushka rana
I highly recommend Storage king for every kind of storage stuff you would have! They offered me great prices, more discounts on arrival, and a complimentary van for the first day when I wanted to move my boxes and furniture. Everything went really smooth and they made sure everything was taken care of by the end! One of the best storage places in Wollongong!
Source: Google
May 15, 2025
MARK B
I have been storing with the North Wollongong Facility on and off for a few years now, and have always found them to be very professional and consistent in delivering great customer service. Furthermore, very attentive in tailoring storage needs to the individual.
A big shout out to the Manager of the Nth Gong Facility Emily, and also the Former Manager Sarah for always going the extra mile to deliver exemplary service.
Kindest regards
Mark Brooksie
Source: Trustpilot
April 19, 2025
Michael Ferrie
Source: Google
March 30, 2025
Scott
Hassles free easy to uses helpful staff
Source: Trustpilot
March 16, 2025
MichaelFerrie
Ease of entry. Clean . Great layout.
Friendly staff.
Source: Trustpilot
March 7, 2025
customer
Very friendly and efficient staff. Most helpful with our needs. Great pricing and facilities. Hassle free contact set up.
Source: Trustpilot
February 26, 2025
MARK B
Outstanding and Professional Service delivered by Emily Traynor and her Team.
Any concerns and queries are met with empathy and meaningful outcomes.
I would highly recommend this Storage Facility to anyone in the Illawarra Region.
Source: Trustpilot
February 11, 2025
Melinda Mackay
Communication from Storage King was excellent.
I felt confident using this business, due to their professionalism.
Would definitely recommend using Storage King in North Wollongong.
Source: Google
February 4, 2025
Debbie Ellis
Excellent service, friendly staff and super convenient
Source: Trustpilot
January 15, 2025
Piuto
The staff here are so friendly and helpful. The prices are competitive and the space i got for my stuff is perfect. Really happy.
Source: Trustpilot
January 11, 2025
Melissa
Both ladies that I spoke to were extremely helpful. They were polite, friendly and understanding of my situation. The storage was easy to access, clean and was suitably priced.
Source: Trustpilot
December 20, 2024
Salvador Castelo
Great, excellent service.
I went to buy packing materials for a long-distance house move. Emily, the manager, was invaluable. Nothing was too much trouble, and her packing advice was inspiring and much appreciated. Access to the place is easy, and there is a wide range of materials.
Source: Google
December 19, 2024
Russell
Very responsive to messages left to call me back. When I did speak with staff, whether over phone or in person, they were unfailingly pleasant, efficient and helpful.
Source: Trustpilot
December 7, 2024
Russell James
Easy access location with what appears to be excellent security. VERY responsive, helpful, efficient, pleasant staff, both over the phone and in person. Would have been SO much more helpful knowing in advance that office and access were NOT from 100 Montague Street, but off the side street. Overall happy to be on board.
Source: Google
November 19, 2024
CATE V
Outstanding customer service by Emily, nothing was too much trouble. I was under immense stress during my move, the team was kind, helpful and very accomodatiing to my needs.
Source: Trustpilot
November 19, 2024
Grant Foley
Great rates and they price match. I compared with Kennards and Storage King won hands down. As others mentioned they also have a truck but get in fast as it goes quick. Facility is clean and easy access. For first visit suggest go when reception is there as they are helpful and finding your storage can be daunting.
Source: Google
November 7, 2024
jann warren
Great service. 2nd time I’ve chosen Storage King to store my belongings and would recommend them to anyone
Source: Google
October 26, 2024
Ray Komaromy
Caravan storage facilities great .
Emily and the staff are very helpful and friendly. Very Happy 😊.
Source: Google
September 5, 2024
Patricia Chegwin
Darrell from Wollongong assisted us on arrival on 4th Sept 2024 and made the transition very easy for us. Staff are friendly and only too willing to help out. Must give the removalist MAS Removals a shoutout for all their help with what was a difficult situation in retrieving my furniture from my daughter's property. Both companies made the day a lot less stressful for me. Thank you to everyone. Will be recommending them both.
Source: Trustpilot
July 16, 2024
JOHN WOOLLARD
Kind efficient staff & clean secure storage.
Source: Trustpilot
July 2, 2024
Rome
Excellent customer service from the fill in Manager. I requested a better price which they reviewed and where able to do better. They took the time to explain everything in detail which assisted me in making my mind up. I could get cheaper elsewhere however the location was no where near as convenient.
Source: Trustpilot
June 22, 2024
Yvette Murada
Source: Google
June 22, 2024
Evolvar
They lady who assiated me was extremely helpful and friendly, the new storage facility was perfect for my needs
Source: Google
June 20, 2024
Arty B
Managed to get on a great promo deal with the Storage King delivery truck included. Great staff, very helpful. Especially at the North Wollongong depot.
Source: Google
June 11, 2024
Bob
The manager of the local storage rang me to see what he could do for to store my camper trailer- what he offered was great and swayed me to take up the offer - until we sell the camper
Source: Trustpilot
