What customers say about us
- 84 Reviews
Most Recent Reviews
- 84 Reviews
January 11, 2021
Been buying boxes for the last few weeks thankyou Michelle and Luke for your help always a friendly smile from the lady a pleasure to talk too
Source:
Google
Responded on January 11, 2021
Hi Tracey, Thank you for the positive feedback!
Storage King Penrith Management
January 8, 2021
Responded on January 11, 2021
Hi Timithy, Thank you.
Storage King Penrith Management
December 3, 2020
Responded on December 7, 2020
Hi Mark, Thank you!
Storage King Penrith Management
November 21, 2020
Highly recommended, thanks to the staff for their friendly and informative customer support.
Source:
ReviewPush
Responded on November 22, 2020
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Penrith Management
November 16, 2020
Quote and prices varies according to staff you speak to, price can change randomly. you have been warned. They may quote you lower first then increase later. lock in your prices for the duration you are storing, very untrustworthy and unreliable. also no 24 hr access but kennards does. found male manager condescending and arrogant. you've been warned
Source:
Google
Responded on November 17, 2020
Hi Dave, thank you for providing us with your feedback. We were unable to find your account/details in our system, as we would love the opportunity to discuss this review further with you, and see where we can improve. Regarding your feedback on pricing, our prices vary depending on their size and position within the facility, with specials and discounts changing regularly throughout the year. Some of these discounts are only offered for a fixed period of time, such as 10% off the first 3 months. In addition, our ground floor and drive-up units are typically more expensive than our lift access units. Regarding extended hours, additional access hours start at $9 per month, with 24-hour access to business customers available from $70 per month. We’re available to chat 7 days a week, so please feel free to reach out to us, should you wish to discuss anything further.
Storage King Penrith Management
October 1, 2020
Michelle is an asset to your company. She is on the ball and provided me with much needed referrals. When I have dealt with the other staff the have also been great.
Source:
ReviewPush
Responded on October 6, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Penrith Management
September 29, 2020
Would highly recommend storage king penrith for your storage needs. The staff are very helpful and courteous and the price they gave me was by far the best compared to other storage companies. Thank you Luke and Michelle
Source:
Google
Responded on September 30, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Penrith Management
September 4, 2020
Responded on September 7, 2020
Hi Stephen, Thank you!
Storage King Penrith Management
August 24, 2020
Great service . Quick and efficient.
Source:
Google
Responded on August 25, 2020
Thanks for the great review, Michael. It was a pleasure serving you as a customer.
Storage King Penrith Management
July 17, 2020
Responded on July 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Penrith Management
June 24, 2020
Great place been using them for over 10 years
Great service cheap
Source:
Google
Responded on June 24, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Penrith Management
May 30, 2020
Great facilities, good staff
Source:
Google
Responded on June 3, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Penrith Management
May 1, 2020
Poor security. Arrogant misogynist staff. Price increase are dramatic with little warning.
Source:
Google
March 8, 2020
Luke was a great help to get the right size unit for my needs. He listened to my needs and we came to a great deal for both of us. All the staff have been so helpful
Source:
ReviewPush
Responded on March 13, 2020
We love hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Penrith Management
February 17, 2020
as a new customer to not only storage king, but storage facilities in general, I found this one of the most hassle free, easy and convenient things I’ve had to do. The staff are exceptionally helpful, the location is perfect and the value for money is unmatched. So glad I chose storage king Penrith!
Source:
Google
Responded on February 25, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Penrith Management
February 15, 2020
Great service! Very clean and everything went smoothly :-) Thank you.
Source:
Google
Responded on February 19, 2020
Hello K, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Penrith Management
February 14, 2020
Easy as. Perfect for what I need
Source:
Google
Responded on February 19, 2020
Hello Joseph, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Penrith Management
February 13, 2020
Great helpful staff,would recommend to anybody,well done !!
Source:
ReviewPush
Responded on February 16, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Penrith Management
February 12, 2020
Amazing staff, driveway was low, perfect for my vehicle going in and out. Extremely clean facilities with no hassle.
Source:
Google
Responded on February 14, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Penrith Management
September 3, 2019
Great service and friendly staff:)
Source:
Google
Responded on September 5, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Penrith Management
August 23, 2019
Great staff that do all they can to find the best solution to your needs - Not to mention they are the best priced in town. Then on top of that they also have extra services like the Trucks with a Tailgate lift for all your heavy and or bulky stuff, all your box and packaging needs, they also make you feel like the place is an extension to your Home or Business. Great Work Team
Source:
Google
Responded on August 28, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Storage King Penrith Management
July 30, 2019
Excellent service and always willing to help . Staff are friendly . As a charity we appreciate the help and advice that they have given us for our storage needs and the extra security they have on site . Definitely recommend .
Source:
Google
July 29, 2019
Very Pleasant, helpfull staff, the facilities are very clean and secure and ideally located.
Source:
Google
Responded on August 15, 2019
Thanks for the great review, Yves. It was a pleasure serving you as a customer.
Storage King Penrith Management
July 26, 2019
Stored here with my husband a few years back was good - looking into storage again and they now want extra money to access after hours - I felt like there was a lot of hidden costs and felt pressured compared to the other places we looked into. I ended up storing at a storage place closer to home in Richmond.
Source:
Google
Responded on August 2, 2019
Hi Jill, thank you for providing your feedback regarding your recent enquiry. We strive to provide excellent customer service, ensuring our customer’s storage journey is nothing less than perfect! After-hours access charges were introduced in January 2019 for customers who wish to regularly access their unit(s) outside standard office hours. Customers who require once-off after-hours access do not incur any additional fees. We’re sorry to hear that you have chosen to store elsewhere, however, if there is anything we can do in the future to assist your storage journey, please let us know. Thank You
Storage King Penrith Management
June 6, 2019
Great service from the kiddo, helped me get inside the store and helped me put my stuff away. Great storage and the trollies/hoist provided were very helpful.
Source:
Google
April 1, 2019
Responded on April 2, 2019
Thanks for the great review, jjaspitfire. It was a pleasure serving you as a customer.
Storage King Penrith Management
February 25, 2019
Exceptional facility. Extremely clean, well laid out, easy access, parking easy, great hours and just a really well set up facility.
But that’s just the start; Peter and team; My goodness! He is what makes a good business great. Solutions for all, very community minded, genuine valued kind and really decent people. Safe and well above other experiences. Storage King nationally is just such a trusted name. Working in community the support is just unrevielled and not simply by passing a cheque hands on help to many in need.
#StorageKingPenrith #10/10 #Really appreciative of everything #Honourable
Source:
Google
Responded on February 27, 2019
Thanks for the great review, Sarah. It was a pleasure serving you as a customer.
Storage King Penrith Management
February 17, 2019
Good place to store Michelle and Peter always happy to help would recommend these guys
Source:
Google
Responded on February 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Penrith Management
February 13, 2019
Thank you to each and everyone of the staff at Penrith storage king, we found everyone at all times to be nothing but very friendly and helpful with every situation that come up.
Source:
ReviewPush
Responded on February 13, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Penrith Management
February 6, 2019
Staff at storage king penrith were very helpful and efficient. Excellent customer service.thankyou for your help.highly recommended
Source:
ReviewPush
Responded on February 12, 2019
Thanks for the great review, Georgina. It was a pleasure serving you as a customer.
Storage King Penrith Management
February 4, 2019
Been storing with these guys for a few years very happy with the service Thanks to Michelle and Staff would recommend highly.
Source:
Google
Responded on February 6, 2019
Thanks for the great review, Ant. It was a pleasure serving you as a customer.
Storage King Penrith Management
February 4, 2019
Ashleigh / Staff very professional , friendly & helpful
Highly revomend Storage King Penrith
Source:
Google
Responded on February 5, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Penrith Management
February 3, 2019
Quick and easy ... thanks for the great service.
Source:
ReviewPush
Responded on February 3, 2019
Thanks for the great review, Gary. It was a pleasure serving you as a customer.
Storage King Penrith Management
January 31, 2019
Friendly team, easy to deal with, would recommend if looking for a secure storage space.
Source:
Google
Responded on February 4, 2019
Thanks for the great review, Jodi. It was a pleasure serving you as a customer.
Storage King Penrith Management
January 31, 2019
I have been storing my business items at Storage King Penrith for nearly ten years. I had cause to approach them again just recently to acquire a further unit. They were professional, courteous and very helpful. Would recommend them to anyone.
Source:
Google
Responded on February 1, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Penrith Management
September 1, 2018
Came in and brought storage king bags and boxes the bags are fantastic thanks Michelle for helping me with the boxes and bags I recommend storage king Penrith to anyone great customer service thanks again to the lady Michelle I will be back again.
Source:
Google
August 6, 2018
Been storing at Storage King Penrith for a few years the staff are tops the sites clean the managers go out the way to help really happy storing with you guys thanks heaps
Source:
Google
July 17, 2018
Great service. Friendly & helpful. It was a pleasure to do business with Michelle & Peter.
Source:
Google
July 16, 2018
After trying all the storage places in Penrith, I ended up coming back to these guys and have stayed for over 10 years. they are always happy to go above and beyond.
Source:
Google
July 11, 2018
Very caring and friendly. Super helpful and great prices. Will reccommend to all my clients.
Source:
Facebook
July 11, 2018
Spoke to a lady Julie who didn’t listen to what I was needing wasn’t happy with her advise not helpful at all
Source:
Google
June 26, 2018
Great place to store having the move in truck was a bonus friendly staff that actually do care thanks Michelle Peter and staff for your help
Source:
Google
April 8, 2018
Good place to store friendly staff was happy with the service highly recommend this place thanks to Peter Michelle Amanda and Ashleigh always a friendly face my wife and myself appreciate all your support with our move.
Source:
Google
March 19, 2018
Thanks storage king for your service we got boxes for our move the service was great most of the time Julie was very rude other then her thank you for all the help and support with our move thanks to the man Peter and his other staff we have know completed our move to Queensland and the boxes made it
Source:
Google
March 18, 2018
Professional, extremely helpful! All staff have been more than excellent and the rates for storage are great. Would recommend to family and friends.
Source:
Google
March 18, 2018
All emails, phone calls and personal interactions I had with the staff of Storage King were constructive, courteous and helpful.
Getting the unit and moving in was simple. Especially given the use of the Storage King truck and lift system within the storage space. The storage space itself was perfect for what we needed.
I'd be very happy to recommend Storage King Penrith to anyone. Massive thanks to all the team.
Source:
Google
March 4, 2018
Been a customer for five years renting one of their bigger sheds I find the staff are excellent and well mannered and have a very excellent approach to customer service I would with no hesitation to recommend Storage Kings Penrith to anyone who needs this service
Source:
Google
February 24, 2018
Amazing and friendly staff.. easy and convinient access..best storage place in Penrith Area.. Andy and Anne..
Source:
Google