What customers say about us
- 48 Reviews
Most Recent Reviews
- 48 Reviews
July 26, 2022
The customer service given by Libby has made it a pleasure to use this service. Everything was easy. The units themselves are clean, bright and dry. Will definately recommend Storage King to others. Thank you Libby!
Source:
Google
July 15, 2022
Having been overseas for many years and now looking at moving lots of items into storage. I was so impressed with Libby's customer service, and will definitely be using Storage King for my move. Libby was warm and caring and able to answer all my questions. I am extremely impressed and will not only be using Storage King but also recommending you to a number of friends who are moving as well.
Source:
Google
Responded on July 18, 2022
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Rozelle Management
July 12, 2022
We’ve been using the ROZELLE BRANCH for many years for both storage and picking and packing our stock . The service provided by Libby the assistant manager is to say the least exceptional, all her support staff also do a great job.
Source:
Google
Responded on July 14, 2022
Dear Mark, We really appreciate you taking the time to share your rating with us.
Storage King Rozelle Management
June 25, 2022
Responded on June 27, 2022
Hi Matthew, Thank you!
Storage King Rozelle Management
March 18, 2022
Professional and efficient.
Source:
Google
Responded on April 8, 2022
Hi George, Thank you for the great review!
Storage King Rozelle Management
February 25, 2022
I needed a space to store my business equipment after downsizing my business. I visited the Rozelle storage space where Libby assisted me in finding the correct size unit. She was very helpful, friendly and took her time in assisting me. I was certainly recommend this place. Give Libby a pay rise hey :)
Source:
Google
Responded on March 15, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Rozelle Management
February 11, 2022
Incredibly easy to book and very accommodating of requests. I would definitely use again in the future!
Source:
Google
Responded on February 21, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Rozelle Management
February 7, 2022
Staff went above and beyond to help us a very special shout out to Troy, who was so friendly and amazing. Thank you Troy for helping us out on moving day.
Source:
Google
Responded on February 9, 2022
Thanks for the great review, Tracy. It is a pleasure to be of service.
Storage King Rozelle Management
January 30, 2022
Responded on February 9, 2022
Hi Raymond, Thank you!
Storage King Rozelle Management
January 24, 2022
I recently rented a storage unit with Storage King Rozelle and I would definitely recommend it. The staff are very friendly, helpful and generous with their time and assistance. Everything was clear and simple from day one until the day I vacated my unit.
Source:
Google
Responded on February 9, 2022
Hi Joanne, Thank you for the positive feedback!
Storage King Rozelle Management
December 28, 2021
Wonderful attentive staff in a super clean, well managed facility. Have used many times and keep coming back. Highly recommended !
Source:
ReviewPush
Responded on January 17, 2022
Hello A, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Rozelle Management
December 20, 2021
As a customer for about 18 months I highly recommend Storage King Rozelle and a big thank you to the staff who are always so helpful and kind.
Source:
Google
Responded on January 18, 2022
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Rozelle Management
September 26, 2021
Responded on September 27, 2021
Dear Sharon, We really appreciate you taking the time to share your rating with us.
Storage King Rozelle Management
September 15, 2021
Excellent customer service from phone booking to getting checked in. Libby was very helpful and the guy (sorry I didn’t get your name!) great advice. Who knew getting a storage unit would be so exciting (perhaps been in lockdown too long thanks Libby!)
Source:
Google
Responded on September 16, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Rozelle Management
September 12, 2021
Very clean and secure. The staff were so helpful, right from the first phone call.
Source:
Google
Responded on September 12, 2021
Thanks for the great review, Maria. It is a pleasure to be of service.
Storage King Rozelle Management
September 8, 2021
Excellent Libby was very helpful and make very easy to till with her My recommendations
Source:
Google
Responded on September 13, 2021
Hi lily, Thank you for the great review!
Storage King Rozelle Management
August 10, 2021
Libby Keck was incredibly helpful in getting me set up and Troy really took care of us too. Fantastic service with a smile and a laugh. Libby is hilarious!!!
Source:
Google
Responded on August 31, 2021
Thanks for the great review, Sean. It is a pleasure to be of service.
Storage King Rozelle Management
July 29, 2021
I would like to thank the staff at Storage King Rozelle for making our move so seamless. Libby Keck is an asset to the company and I have not experienced such a genuine warm, friendly service with such a high level of customer service. She really made our whole experience so easy and straight forward. Moving during Covid is stressful enough, however their processes were clear to ensure we were safe, the facilities are spotless and it is well organised and the service from the team was exceptional. Thank you to everyone at Storage King Rozelle for making us feel so welcome and in particular to Libby for her kindness and warmth during a very stressful time.
Source:
Google
June 1, 2021
Very clean, spacious and lots of light. The staff are very professional, friendly and always willing to help. Great customer service.
Source:
Google
Responded on June 8, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Rozelle Management
January 20, 2021
Easy and clean set up. Exceptional service- really friendly and helpful. Would recommend
Source:
Google
Responded on January 22, 2021
Thanks for the great review, Tatiana. It is a pleasure to be of service.
Storage King Rozelle Management
December 13, 2020
Responded on January 14, 2021
Hi Grant, Thank you!
Storage King Rozelle Management
December 9, 2020
Excellent service from Storage King Rozelle, staff are happy and totally obliging.Thank you!
Source:
Google
Responded on December 14, 2020
Thanks for the great review, Trish. It is a pleasure to be of service.
Storage King Rozelle Management
November 24, 2020
Nice and clean. Friendly helpful staff. Delivery dock good but small. Economy lighting in the aisles which is good enough for navigation, but doesn't light up the units enough to work in them without another light source.
Source:
Google
Responded on November 26, 2020
We always strive to provide the best service. We'll be taking your experience into consideration as we work to continuously improve our business and services.
Storage King Rozelle Management
November 24, 2020
Nice and clean. Friendly helpful staff. Delivery dock good but small. Economy lighting in the aisles which is good enough for navigation, but doesn't light up the units enough to work in them without another light source.
Source:
Google
Responded on November 26, 2020
We always strive to provide the best service. We'll be taking your experience into consideration as we work to continuously improve our business and services.
Storage King Rozelle Management
October 4, 2020
Troy and Libby ...I use their names because they have been the face of a very successful business and friendship arrangement ...which I might add is on going -
During this COVID time they have been flexible with part payments and arranging new spaces ...also an understanding front of house ...even with their own hassles like the lift being out of order for a while...A terrific branch of what is I suspect a successful company
Source:
ReviewPush
Responded on October 6, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rozelle Management
June 14, 2020
Friendly, efficient, easy access, I love this place!
Source:
Google
Responded on June 15, 2020
Thanks for the great review, Danyelle. It was a pleasure serving you as a customer.
Storage King Rozelle Management
June 14, 2020
Friendly, efficient, easy access, I love this place!
Source:
Google
Responded on June 15, 2020
Thanks for the great review, Danyelle. It was a pleasure serving you as a customer.
Storage King Rozelle Management
May 20, 2020
Fantastic service, always helpful, very clean ... highly recommended!
Source:
Google
Responded on May 21, 2020
Hello Salvatore, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Rozelle Management
May 20, 2020
Fantastic service, always helpful, very clean ... highly recommended!
Source:
Google
Responded on May 21, 2020
Hello Salvatore, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Rozelle Management
March 4, 2020
Responded on March 8, 2020
Hi Graham
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Rozelle Management
March 4, 2020
Responded on March 8, 2020
Hi Graham
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Rozelle Management
December 19, 2019
The team at Storage King Rozelle are awesome. Super helpful. The facilities are amazing. I had my items stored for 6-months and there was no dust on anything!! Thanks team!
Source:
Google
Responded on December 20, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rozelle Management
December 19, 2019
The team at Storage King Rozelle are awesome. Super helpful. The facilities are amazing. I had my items stored for 6-months and there was no dust on anything!! Thanks team!
Source:
Google
Responded on December 20, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Rozelle Management
September 8, 2019
The staff at Storage King Rozelle go above and beyond to help their customers. They are very knowledgeable and professional. I highly recommend them, wonderful service!
Source:
Google
September 8, 2019
The staff at Storage King Rozelle go above and beyond to help their customers. They are very knowledgeable and professional. I highly recommend them, wonderful service!
Source:
Google
April 11, 2019
Responded on April 15, 2019
Hello Gerard, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Rozelle Management
October 29, 2018
Storage King Rozelle are one of the most friendly and professional outfits in the area. Priyal and Libby are both superb at their job and nothing is too much trouble. Priyal really went the extra mile manning the forklift to get my 3.5 ton consignment into the unit. So happy I found these guys and I highly recommend them.
Source:
Google
October 10, 2018
I have nothing but praise for Storage King Rozelle. They have always strived to offer me what I require and staff is really friendly and supportive. Used facility for approximately a year and a half. It was great to have assistance at all odd hours. The space was clean and I felt that my things well watched over. Access was very easy too. I would definitely use Storage King Rozelle again.
Source:
Google
October 3, 2018
I would like to thank Priyal and his team for the exceptional customer service. Definitely be going back next time.
Source:
Google
October 22, 2017
Thank you for priyal and team for looking after my storage needs. I’ve used many storage facilities around NSW for my business but this place have the best service team out of all of them Thank you Priyal.
Source:
Google
July 24, 2017
So nice to have one's expectations exceeded! I couldn't be happier with the customer service and overview Storage King Rozelle experience. Great staff and excellent location!
Source:
Google
May 27, 2017
We've been with Storage King Rozelle for over 2 years and the facilities are very clean, service is excellent and they have very dedicated and friendly staff. Would definitely recommend storing there.
Source:
Google
April 12, 2017
I wish I could give this place a BIG ZERO STAR after been client for over 3 months they come and trick you and surcharge you and take your money over than it should be and without explanation and when you seek to understand why you get on a situation where the staff does not care about you been ripped off without explanation . Strongly do not recommend and hope my review protect you all from suffering with the abuse this company can cause after you decide to become a permanent client .
Run away it's a very bad company
Source:
Google
Responded on June 15, 2017
We are saddened to hear that you gave us a low review as we aim to have an exceptional service level. At the time, there was an introductive offer for the first 3 months, however if you wish to discuss this offer, your account in detail, or how our authorisation to deduct credit card funds option works, please feel free to call us on 02 9460 6660 and we can put you in contact with our NSW Operations Manager, or alternatively you can speak with the store directly on 02 9555 2122.
Storage King Rozelle Management
October 18, 2016
Wonderful customer service, extremely helpful, would highly recommend Sarah and her team as the go to people for Storage.
Source:
Facebook
