What customers say about us
- 38 Reviews
Most Recent Reviews
- 38 Reviews
May 31, 2022
When speaking to Kylie to enquire about storage she was very polite & was happy to answer any of my questions because I have never used storage before for my belongings to be in a secured place.
Thank You so much again especially for this very trying time for me
Source:
ReviewPush
March 28, 2022
Responded on April 8, 2022
Hi Chennae, Thank you!
Storage King Sunbury Management
March 14, 2022
Everything went well. The staff member on duty on Saturday was very nice and helpful.
My only problem was insufficient room. I don't think the two small units were equivalent to a 3 bedroom home. I've had to store some things at my daughter's house. Otherwise I would have given you a 10. Sorry Laughlin ....
Source:
Google
Responded on March 17, 2022
We always strive to provide the best service. We'll be taking your experience into consideration as we work to continuously improve our business and services.
Storage King Sunbury Management
January 10, 2022
The staff are very helpful and friendly. Storage units are clean and spacious, easy to access and everything was explained really well.
Source:
Google
Responded on January 19, 2022
Thanks for the great review, KERRIE. It is a pleasure to be of service.
Storage King Sunbury Management
January 6, 2022
Friendly and helpful staff. Clean premises.
Source:
Google
Responded on January 19, 2022
Thanks for the great review, Elizabeth. It is a pleasure to be of service.
Storage King Sunbury Management
November 8, 2021
Good location, friendly staff, clean facilities, reasonable hours and good variety of unit sizes
Source:
Google
Responded on November 16, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Sunbury Management
October 19, 2021
Responded on October 21, 2021
Dear Jacqui, We really appreciate you taking the time to share your rating with us.
Storage King Sunbury Management
October 10, 2021
Responded on October 11, 2021
Hi Whitney, Thank you!
Storage King Sunbury Management
September 1, 2021
Great security and ease of use.
Source:
Google
Responded on September 7, 2021
Dear Doug, We really appreciate you taking the time to share your feedback with us.
Storage King Sunbury Management
May 20, 2021
Storage facility VERY well looked after in every way. Staff amazingly helpful and informed about anything u might need to make your experience with them suit your needs. Lots of shed available in various sizes and fairly priced. Currently close at 8pm would like it open bit later, but other than that cant fault the service provided.
Source:
Google
Responded on May 24, 2021
Hello Chez, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to give us your feedback.
Storage King Sunbury Management
April 9, 2021
Responded on April 12, 2021
Hi Hexi, Thank you!
Storage King Sunbury Management
February 7, 2021
I think that more lighting in the enclosed driveway area would be of help.
When entering the area, the roller door closes automatically, leaving the area very dark.
Some of the lighting does not function correctly, and other fixtures need globe replacement.
The auto timed lights in the hallways also need adjustment to timing, as they do not stay illuminated for enough time to unload goods from vehicles.
My overall view of the facility, is exceptional.
Staff members that I have had dealings with, were very friendly and helpful.
Dan.
Source:
Google
Responded on February 8, 2021
Hello Dan, We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve our business and service.
Storage King Sunbury Management
July 8, 2020
Very secure and clean for storage
Source:
Google
Responded on July 10, 2020
Hi Lindsay
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Sunbury Management
July 8, 2020
Very secure and clean for storage
Source:
Google
Responded on July 10, 2020
Hi Lindsay
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Sunbury Management
June 26, 2020
Responded on June 29, 2020
Hi Todd
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Sunbury Management
June 26, 2020
Responded on June 29, 2020
Hi Todd
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Sunbury Management
June 23, 2020
Responded on June 24, 2020
Thanks for the great review, Rosa. It was a pleasure serving you as a customer.
Storage King Sunbury Management
June 23, 2020
Responded on June 24, 2020
Thanks for the great review, Rosa. It was a pleasure serving you as a customer.
Storage King Sunbury Management
December 15, 2015
Great staff, easily accessible and location very convenient and reasonable price!
Source:
Google
November 4, 2015
Great staff, easily accessible and location very convenient and reasonable price!
Source:
Google
September 24, 2015
Very helpful, initially contacted them for an enquiry and pricing information which they promptly provided and was given a quote. After investigating other storage options and returning to Storage King over a month later (when I actually needed the storage) the prices quoted were honoured and the storage was organised very quickly and easily. Access is simple and convenient, straight forward process and payment. Happy we went this way for storage needs.
Source:
Google
September 24, 2015
Very helpful, initially contacted them for an enquiry and pricing information which they promptly provided and was given a quote. After investigating other storage options and returning to Storage King over a month later (when I actually needed the storage) the prices quoted were honoured and the storage was organised very quickly and easily. Access is simple and convenient, straight forward process and payment. Happy we went this way for storage needs.
Source:
Google
November 28, 2013
I have stored my goods with Storage King in Sunbury for a month now and have found the service excellent, the storage units secure and most of all easy access to the units.
I would highly recommend Storgae King in Sunbury.
Source:
Google
November 11, 2013
So pleased with how quick and personable the ladies are at Storage King Sunbury. I was calling around to get quotes and they called me back to see how it went and then offered an even better price to me! Moving my goods in was a breeze with an excellent and easy to use security system and I know everything is safe and secure there. Will be with them for quite some time yet and will be recommending them to anyone who needs storage space! Thank you Storage King Sunbury - Michelle Dini
Source:
Google
September 9, 2013
BELONGINGS STOLEN, 'VIDEO SURVEILLANCE' A MISNOMER, WOULD NOT USE. My belongings that were moved to Sunbury Storage King (using a removalist company recommended by Storage King) were stolen during the removalist/storage process
ie. belongings that personally handed to the removalist and saw loaded onto the truck parked at back door (at house 200m from road), were not in the storage unit when we accessed the unit.
This was discovered when we saw our belongings being sold online (Gumtree).
Absolutely unacceptable, particularly given the extremely sentimental (irreplaceable) items.
As part of the investigation, it was quite surprising to discover that the "video surveillance" is:
a) Only on limited parts of the site (not full coverage), and
b) The video footage is not archived (they can only review footage for a very short period; after that all evidence/footage is destroyed).
Until I have my belongings returned, absolutely could NOT recommend either of these services (removalist/storage) in good conscience. Would never wish anyone else to experience what we have.
Source:
Google
Responded on February 11, 2015
Storage King is very sorry to hear of your experience and assures you that such experience is very unusual in our facilities. Storage King takes all reasonable measures to ensure the security of items once those items have actually been delivered, stored and locked away in our facilities. Unfortunately, Storage King does not supervise the unpacking of goods into its storage facilities nor does it ensure all items from removalists make it safely into a storage facility. As you will appreciate, this is more appropriately a matter for the owner of the goods. Additionally, we are very careful about recommending removalists and only after we're aware of consistent positive feedback, do we actually offer recommendations to people using our facilities. Storage King does not have any relationship with, nor does it receive any financial benefit from recommending, removalists, and as our reputation is vitally important to us, we are very careful with making such recommendations.
We do undertake video and security surveillance, but only hold such footage for short periods of time. We understand that the police are involved in investigating this matter and we would be happy to provide any assistance that may be helpful.
Storage King Sunbury Management
