What customers say about us





Most Recent Reviews





October 16, 2023
Tony D
5/
5stars





Rented storage recently at reasonable cost. Staff were very helpful and friendly and explained everything fully. Karan was particularly helpful with the whole signing up process.
Source:
Google
Responded on October 16, 2023
Hello Tony, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
September 20, 2023
J S
5/
5stars





Since late 2022, I have been storing my miscellaneous items with Storage King Thomastown. I visited the store quite often and randomly, and the store is always tidy. I would like to express my sincere appreciation to Karen and Daniel from the office. They have been patient, understanding, welcoming and very friendly whenever i need assistance. Therefore, I have already recommended this brand especially this store to people around me. Thank you, Karen and Daniel.
Source:
Google
Responded on September 21, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
September 18, 2023
Tracey M
5/
5stars





The whole process of hiring a storage unit was easy and the staff were extremely helpful and friendly. I would highly recommend using storage king.
Source:
Google
Responded on September 18, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
March 2, 2023
Jessie B
5/
5stars





Staff are amazing and very helpful and accommodating given my situation.
Source:
Google
Responded on March 3, 2023
Hello Jessie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
February 27, 2023
stan l
4/
5stars





Great service and location.
Source:
Google
Responded on March 1, 2023
Hi Stan, Thank you for the great review!
Storage King Thomastown Management
February 6, 2023
Allan I
5/
5stars





I had a very positive experience. Karen the office manager has brilliant accounting skills and sorted my booking details efficiently. I can only assume she had a good accounting teacher in school.
Source:
Google
Responded on February 7, 2023
Thanks for the great review, Allan. It is a pleasure to be of service.
Storage King Thomastown Management
September 6, 2022
Annmarie M
5/
5stars





Very helpful staff and highly recommended to everyone
Source:
Google
Responded on September 6, 2022
Dear Annmarie, We really appreciate you taking the time to share your rating with us.
Storage King Thomastown Management
December 10, 2021
Rachel a
5/
5stars





We moved house and office between lockdowns and there was a slight mixup with our order. The Thomastown office was incredibly helpful and generous with their assistance in rearranging things so we could still make our moving date, and even provided us with extra moving goods to make up for the mixup! Thankyou for this over and above assistance in covid19 times, the extra bubble wrap are being used to help raise funds for people having a hard time during covid19. Rachel
Source:
ReviewPush
Responded on December 15, 2021
Thanks for the great review, Rachel. It is a pleasure to be of service.
Storage King Thomastown Management
December 7, 2021
Katia
5/
5stars





Shannon from Thomastown is an excellent Store Manager! She was very communicative and great at problem solving. I rented a unit for 18 months and had a few small issues along the way. She was super quick to get onto things and sort it out. Even after vacating my unit she called me personally for feedback and I felt she really listened to me. Moving and storing belongings can be incredibly stressful and I felt every time I spoke to Shannon she was very calm and accommodating. If you do rent through the Thomastown branch and have any issues just call Shannon and she will sort it. Thanks Shannon!
Source:
ReviewPush
Responded on December 16, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Thomastown Management
October 19, 2021
John A
5/
5stars





I have nothing but full praise for Storage King Thomastown in their handling of my initial storage query through to actual "move in" - what made it more exceptional was how the Store Manager dealt with complicated logistics over email due to me being located in Europe and not physically being able to visit the facility in person. All my questions were attended to promptly and professionally and together, "we made it work". Thank you Storage King Thomastown, really appreciate your perseverance and support. See you next time I am home in Melbourne....
Source:
ReviewPush
Responded on October 19, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
August 31, 2021
LukeCifer
5/
5stars





Wonderfully helpful, friendly staff members.
Brilliant facilities too!
Highest recommendations A++++++
Source:
ReviewPush
Responded on September 7, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
June 29, 2021
Tim S
5/
5stars





The team at Storage King Thomastown all terrific to deal with. Communication prompt and always fully detailed. Thoroughly recommend!
Source:
ReviewPush
Responded on June 30, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
June 7, 2021
Kd
5/
5stars





Best and Fair price
Great customer service
Complimentary Use of trailer for move in
Easy access
Source:
ReviewPush
Responded on June 7, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Thomastown Management
May 4, 2021
Matthew H
5/
5stars





Responded on May 5, 2021
Hi Matthew, Thank you!
Storage King Thomastown Management
April 20, 2021
Grace
5/
5stars





Great service great helpful staff
Source:
ReviewPush
Responded on April 21, 2021
Thanks for the great review, Grace. It is a pleasure to be of service.
Storage King Thomastown Management
March 23, 2021
Mark
5/
5stars





I have so much to say about my experience with
Shannon Keogh at your Thomastown branch.
But to simplify it she is kind, considerate, knowledgeable, and understanding, there just a few things but I believe she should be used as a tool to hold everyone in your company to that standard.
And as a result I will tell everyone I know if they need it including strangers to use your facilities. Thank you once again Shannon AMAZING!!!
Source:
ReviewPush
Responded on March 24, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
March 23, 2021
Pat S
5/
5stars





I have so much to say about my experience with
Shannon Keogh.But to simplify it she is kind, considerate, knowledgeable, and understanding, there just a few of many words I could use.
And as a result I will tell everyone I know if they need it including strangers to use your facilities. Thank you once again Shannon AMAZING!!!
Source:
Google
Responded on March 25, 2021
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
March 10, 2021
Jason B
5/
5stars





My wife and I are extremely impressed with the level of service we received from Storage King, Thomastown. The Store Manager, Shannon was very friendly, helpful and knowledgeable in catering for our storage needs. We were unsure of the amount of space we required for our household goods. However, Shannon’s expertise and experience played a pivotal role in her asking all the right questions to gain insight to our needs. She went above and beyond in helping us. She showed us many different units that matched our requirements and helped picked one most suitable for us. I would highly remedy her to anybody requiring storage, you are bound to get great customer service. Thanks again Shannon.
Source:
ReviewPush
Responded on March 14, 2021
Hello Jason, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
March 3, 2021
Ms S
5/
5stars





I highly recommend Storage King Thomastown. I have been a customer for over five years and during that time I have found the staff to be very friendly and helpful. The location is very convenient as it has easy access and the layout of the premises is very well layed out. They also supply trolleys to move your items around more freely.
Source:
ReviewPush
Responded on March 4, 2021
Dear Ms, We really appreciate you taking the time to share your feedback with us.
Storage King Thomastown Management
January 24, 2021
Cathy G
5/
5stars





Responded on January 25, 2021
Hi Cathy, Thank you!
Storage King Thomastown Management
January 18, 2021
Adam
5/
5stars





Thank you Shannon for going the extra mile and thank you to everyone for always being so great.
Source:
ReviewPush
Responded on January 18, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Thomastown Management
January 18, 2021
Great s
5/
5stars





Great people and fantastic service. Always extremely accomodating and no problem is too big. Thank you!
Source:
ReviewPush
Responded on January 18, 2021
Hi Great, Thank you for the great review!
Storage King Thomastown Management
January 18, 2021
Great s
5/
5stars





Responded on January 18, 2021
Hi Great, Thank you!
Storage King Thomastown Management
January 17, 2021
5/
5stars





Responded on January 17, 2021
Hi, Thank you!
Storage King Thomastown Management
January 13, 2021
Barry T
5/
5stars





Work had a storage shed here for 10 years... great service great people
Source:
Google
Responded on January 14, 2021
Hello Barry, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
January 12, 2021
KC
5/
5stars





Highly recommended Storage facilities, Excellent management in Shannon
Source:
ReviewPush
Responded on January 12, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Thomastown Management
December 18, 2020
Riley A
5/
5stars





Responded on January 14, 2021
Hi Riley, Thank you!
Storage King Thomastown Management
December 7, 2020
Lina D
5/
5stars





Responded on December 9, 2020
Hi Lina, Thank you!
Storage King Thomastown Management
September 30, 2020
Ann C
5/
5stars





Storage King Thomastown has friendly and kind staff...Best customer services, knowledge and happy to help anytime l asked. Big Thanks to Shannon and Staff
Source:
ReviewPush
Responded on October 1, 2020
Hello Ann, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Thomastown Management
September 4, 2020
남양우혁
5/
5stars





great sevice. can i know you guys email address?
Source:
Google
Responded on September 7, 2020
(Translated by Google) Hi Namyang Woohyuk, thank you!
(Original)
Hi 남양우혁, Thank you!
Storage King Thomastown Management