What customers say about us
- 15 Reviews
Most Recent Reviews
- 15 Reviews
May 3, 2020
Responded on May 14, 2020
Hi Assunta
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
March 29, 2020
Not Recommended
We put all our item in storage due to homelessness! And then I am sick with a large tumor inside me unable to work and advised we were in hardship and we start a payment plan bc we couldn’t afford to do anything else mind you paid a month ahead! I’m in a domestic violence home with 8 other families, I told my children once we have our things our room will be more comfortable! We didn’t want to take everything just certain items so me and the kids can be comfortable living! Well now we can’t be bc you Locked our unit! And failed to mention that in any and all communication with us! Considering our situation and you are well aware we are in hardship you do this to us! UNBELIEVABLE DISGUSTING BEHAVIOUR IM CALLING MY LAWYER YOU HAVE NO RIGHT CONTRACT OR NOT TO DENY US ESSENTIAL ITEMS WHILE WE Prepare for a possible full Australian lockdown!! We wasted our time and money driving all the way for you to do this!!!
Source:
Facebook
Responded on March 29, 2020
Hi Nataly, we're sorry to hear what has happened, a staff member will contact your partner today to discuss. If you have any further concerns please send us a direct message. Thank you, Storage King Management
Storage King Thomastown Management
December 8, 2019
Good value for your dollar, excellent service from staff.
Source:
Google
Responded on December 9, 2019
Hi Kuldip
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
October 14, 2019
Recommended
Great friendly staff, very helpful!!
Source:
Facebook
Responded on October 14, 2019
Hello Casey, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Thomastown Management
October 9, 2019
Just want to thank the staff they go out of there way to help. My first experience using the facility I highly recommend this business to anyone. Cheers
Source:
Google
Responded on October 10, 2019
Thanks for the great review, John. It was a pleasure serving you as a customer.
Storage King Thomastown Management
April 17, 2019
Economical, good service, very helpful staff, would recommend
Source:
Google
Responded on April 24, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Thomastown Management
April 17, 2019
The team is amazing!! The site is absolutely fantastic easy access and Shannon and Lachlan are amazing to deal with!!!
Source:
Google
Responded on April 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Thomastown Management
April 14, 2019
I love it, amazing staff... very helpful and friendly.
Source:
Google
Responded on April 15, 2019
We're so happy to know that you had a good experience.
Storage King Thomastown Management
April 12, 2019
I've been a Customer, storing items at Thomastown Storage King, for three years now. Since March-2016.
I've found the staff to be very helpful and positive, from the start when I became a Customer and throughout the years.
During these last 3yrs, there have been a couple of new staff and two new Store Managers. Around late-2017 the current Store Manager, SHANNON KEOGH, began at Thomastown. I'd particularly like to thank Shannon for always considering the customer, and for taking the time to answer my occasional questions.
Cheers & Kind Regards from,
Greg H.
Melbourne, Sa13Apr2019.
Source:
ReviewPush
Responded on April 15, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Thomastown Management
April 1, 2019
Responded on April 2, 2019
We are glad you enjoyed your experience
Storage King Thomastown Management
March 6, 2019
Ordered a number of boxes and found the service prompt, communication was great and they went above and beyond to make sure I got everything I needed.
Source:
Google
Responded on March 7, 2019
Laura. It was a pleasure serving you as a customer.
Storage King Thomastown Management
January 20, 2016
Price is reasonable. Annoying that they do not have BPay payment (or other payment methods), and you instead must transfer the money to their account with your unit number and surname as a reference.
Source:
Google