What customers say about us
- 50 Reviews
Most Recent Reviews
- 50 Reviews
December 10, 2021
We moved house and office between lockdowns and there was a slight mixup with our order. The Thomastown office was incredibly helpful and generous with their assistance in rearranging things so we could still make our moving date, and even provided us with extra moving goods to make up for the mixup! Thankyou for this over and above assistance in covid19 times, the extra bubble wrap are being used to help raise funds for people having a hard time during covid19. Rachel
Source:
ReviewPush
Responded on December 15, 2021
Thanks for the great review, Rachel. It is a pleasure to be of service.
Storage King Thomastown Management
December 7, 2021
Shannon from Thomastown is an excellent Store Manager! She was very communicative and great at problem solving. I rented a unit for 18 months and had a few small issues along the way. She was super quick to get onto things and sort it out. Even after vacating my unit she called me personally for feedback and I felt she really listened to me. Moving and storing belongings can be incredibly stressful and I felt every time I spoke to Shannon she was very calm and accommodating. If you do rent through the Thomastown branch and have any issues just call Shannon and she will sort it. Thanks Shannon!
Source:
ReviewPush
Responded on December 16, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Thomastown Management
October 19, 2021
I have nothing but full praise for Storage King Thomastown in their handling of my initial storage query through to actual "move in" - what made it more exceptional was how the Store Manager dealt with complicated logistics over email due to me being located in Europe and not physically being able to visit the facility in person. All my questions were attended to promptly and professionally and together, "we made it work". Thank you Storage King Thomastown, really appreciate your perseverance and support. See you next time I am home in Melbourne....
Source:
ReviewPush
Responded on October 19, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
August 31, 2021
Wonderfully helpful, friendly staff members.
Brilliant facilities too!
Highest recommendations A++++++
Source:
ReviewPush
Responded on September 7, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
June 29, 2021
The team at Storage King Thomastown all terrific to deal with. Communication prompt and always fully detailed. Thoroughly recommend!
Source:
ReviewPush
Responded on June 30, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
June 7, 2021
Best and Fair price
Great customer service
Complimentary Use of trailer for move in
Easy access
Source:
ReviewPush
Responded on June 7, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Thomastown Management
May 4, 2021
Responded on May 5, 2021
Hi Matthew, Thank you!
Storage King Thomastown Management
April 20, 2021
Great service great helpful staff
Source:
ReviewPush
Responded on April 21, 2021
Thanks for the great review, Grace. It is a pleasure to be of service.
Storage King Thomastown Management
March 23, 2021
I have so much to say about my experience with
Shannon Keogh at your Thomastown branch.
But to simplify it she is kind, considerate, knowledgeable, and understanding, there just a few things but I believe she should be used as a tool to hold everyone in your company to that standard.
And as a result I will tell everyone I know if they need it including strangers to use your facilities. Thank you once again Shannon AMAZING!!!
Source:
ReviewPush
Responded on March 24, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
March 23, 2021
I have so much to say about my experience with
Shannon Keogh.But to simplify it she is kind, considerate, knowledgeable, and understanding, there just a few of many words I could use.
And as a result I will tell everyone I know if they need it including strangers to use your facilities. Thank you once again Shannon AMAZING!!!
Source:
Google
Responded on March 25, 2021
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
March 10, 2021
My wife and I are extremely impressed with the level of service we received from Storage King, Thomastown. The Store Manager, Shannon was very friendly, helpful and knowledgeable in catering for our storage needs. We were unsure of the amount of space we required for our household goods. However, Shannon’s expertise and experience played a pivotal role in her asking all the right questions to gain insight to our needs. She went above and beyond in helping us. She showed us many different units that matched our requirements and helped picked one most suitable for us. I would highly remedy her to anybody requiring storage, you are bound to get great customer service. Thanks again Shannon.
Source:
ReviewPush
Responded on March 14, 2021
Hello Jason, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
March 3, 2021
I highly recommend Storage King Thomastown. I have been a customer for over five years and during that time I have found the staff to be very friendly and helpful. The location is very convenient as it has easy access and the layout of the premises is very well layed out. They also supply trolleys to move your items around more freely.
Source:
ReviewPush
Responded on March 4, 2021
Dear Ms, We really appreciate you taking the time to share your feedback with us.
Storage King Thomastown Management
February 15, 2021
Recommended
Great, friendly staff and nice and clean storage facilities.
Source:
Facebook
Responded on February 18, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Thomastown Management
January 24, 2021
Responded on January 25, 2021
Hi Cathy, Thank you!
Storage King Thomastown Management
January 18, 2021
Thank you Shannon for going the extra mile and thank you to everyone for always being so great.
Source:
ReviewPush
Responded on January 18, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Thomastown Management
January 18, 2021
Great people and fantastic service. Always extremely accomodating and no problem is too big. Thank you!
Source:
ReviewPush
Responded on January 18, 2021
Hi Great, Thank you for the great review!
Storage King Thomastown Management
January 18, 2021
Responded on January 18, 2021
Hi Great, Thank you!
Storage King Thomastown Management
January 17, 2021
Responded on January 17, 2021
Hi, Thank you!
Storage King Thomastown Management
January 13, 2021
Work had a storage shed here for 10 years... great service great people
Source:
Google
Responded on January 14, 2021
Hello Barry, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Thomastown Management
January 12, 2021
Highly recommended Storage facilities, Excellent management in Shannon
Source:
ReviewPush
Responded on January 12, 2021
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Thomastown Management
December 18, 2020
Responded on January 14, 2021
Hi Riley, Thank you!
Storage King Thomastown Management
December 7, 2020
Responded on December 9, 2020
Hi Lina, Thank you!
Storage King Thomastown Management
December 7, 2020
Responded on December 9, 2020
Hi Lina, Thank you!
Storage King Thomastown Management
September 30, 2020
Storage King Thomastown has friendly and kind staff...Best customer services, knowledge and happy to help anytime l asked. Big Thanks to Shannon and Staff
Source:
ReviewPush
Responded on October 1, 2020
Hello Ann, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Thomastown Management
September 4, 2020
great sevice. can i know you guys email address?
Source:
Google
Responded on September 7, 2020
Hi 남양우혁, Thank you!
Storage King Thomastown Management
September 4, 2020
great sevice. can i know you guys email address?
Source:
Google
Responded on September 7, 2020
Hi 남양우혁, Thank you!
Storage King Thomastown Management
June 27, 2020
Shannon and her team have been helpful at Storage King Thomastown from Day 1. I remember when I initially booked a unit, and needed to get stuff in there urgently, Shannon came out and opened up for me. When I needed an additional unit, it was easy and no fuss. I highly recommend the team there. Thanks for taking caring of me.
Source:
ReviewPush
Responded on June 28, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Thomastown Management
June 11, 2020
Friendly staff at a convenient location. Makes storage easy.
Source:
ReviewPush
Responded on June 11, 2020
Thanks for the great review, Bronwyn. It was a pleasure serving you as a customer.
Storage King Thomastown Management
June 8, 2020
SERVICE HAS BEEN GREAT FROM THE BEGINNING TO THE END
THE STAFF WAS VERY HELPFUL & POLITE
OVERALL EXPERIENCE WAS FANTASTIC
Source:
ReviewPush
Responded on June 10, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Thomastown Management
May 28, 2020
Responded on June 4, 2020
Hi Danny
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
May 28, 2020
Responded on June 4, 2020
Hi Danny
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
May 3, 2020
Responded on May 14, 2020
Hi Assunta
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
May 3, 2020
Responded on May 14, 2020
Hi Assunta
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
December 8, 2019
Good value for your dollar, excellent service from staff.
Source:
Google
Responded on December 9, 2019
Hi Kuldip
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
December 8, 2019
Good value for your dollar, excellent service from staff.
Source:
Google
Responded on December 9, 2019
Hi Kuldip
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Thomastown Management
October 14, 2019
Recommended
Great friendly staff, very helpful!!
Source:
Facebook
Responded on October 14, 2019
Hello Casey, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Thomastown Management
October 9, 2019
Just want to thank the staff they go out of there way to help. My first experience using the facility I highly recommend this business to anyone. Cheers
Source:
Google
Responded on October 10, 2019
Thanks for the great review, John. It was a pleasure serving you as a customer.
Storage King Thomastown Management
October 9, 2019
Just want to thank the staff they go out of there way to help. My first experience using the facility I highly recommend this business to anyone. Cheers
Source:
Google
Responded on October 10, 2019
Thanks for the great review, John. It was a pleasure serving you as a customer.
Storage King Thomastown Management
April 17, 2019
Economical, good service, very helpful staff, would recommend
Source:
Google
Responded on April 24, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Thomastown Management
April 17, 2019
The team is amazing!! The site is absolutely fantastic easy access and Shannon and Lachlan are amazing to deal with!!!
Source:
Google
Responded on April 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Thomastown Management
April 17, 2019
The team is amazing!! The site is absolutely fantastic easy access and Shannon and Lachlan are amazing to deal with!!!
Source:
Google
Responded on April 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Thomastown Management
April 17, 2019
Economical, good service, very helpful staff, would recommend
Source:
Google
Responded on April 24, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Thomastown Management
April 14, 2019
I love it, amazing staff... very helpful and friendly.
Source:
Google
Responded on April 15, 2019
We're so happy to know that you had a good experience.
Storage King Thomastown Management
April 14, 2019
I love it, amazing staff... very helpful and friendly.
Source:
Google
Responded on April 15, 2019
We're so happy to know that you had a good experience.
Storage King Thomastown Management
April 12, 2019
I've been a Customer, storing items at Thomastown Storage King, for three years now. Since March-2016.
I've found the staff to be very helpful and positive, from the start when I became a Customer and throughout the years.
During these last 3yrs, there have been a couple of new staff and two new Store Managers. Around late-2017 the current Store Manager, SHANNON KEOGH, began at Thomastown. I'd particularly like to thank Shannon for always considering the customer, and for taking the time to answer my occasional questions.
Cheers & Kind Regards from,
Greg H.
Melbourne, Sa13Apr2019.
Source:
ReviewPush
Responded on April 15, 2019
We LOVE hearing that we kept our promise of being The Kings of Storage, Moving & More!
Storage King Thomastown Management
April 1, 2019
Responded on April 2, 2019
We are glad you enjoyed your experience
Storage King Thomastown Management
March 6, 2019
Ordered a number of boxes and found the service prompt, communication was great and they went above and beyond to make sure I got everything I needed.
Source:
Google
Responded on March 7, 2019
Laura. It was a pleasure serving you as a customer.
Storage King Thomastown Management
May 27, 2017
Recommended
Staff are always friendly and helpful and it's quite easy to get to given I don't have my own transport. I'd definitely recommend them to friends or family!!!
Source:
Facebook
January 20, 2016
Price is reasonable. Annoying that they do not have BPay payment (or other payment methods), and you instead must transfer the money to their account with your unit number and surname as a reference.
Source:
Google
